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Sunstar Hotel Grindelwald

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunstar Hotel Grindelwald

Terrace/patio
Exercise/lap pool
Front of property
Double Room (Premium)
Free daily buffet breakfast

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Breakfast included
  • Pool
  • Parking available

Explore the area

Map
Dorfstrasse 168, Grindelwald, BE, 3818
  • First Cable Car
    2 min walk
  • Pfingstegg Cable Car
    6 min walk
  • Oberer Gletscher
    8 min walk

Room options

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn)

Double Room (Wetterhorn)

Highlights

Balcony
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard)

Standard Double Room (Standard)

Highlights

Balcony
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Premium)

Double Room (Premium)

Double Room (Premium)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova)

Double Room (Standard Nova)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn)

Single Room (Wetterhorn)

Highlights

Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family room Eiger

Family room Eiger

Family room Eiger

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger)

Double Room (Standard Eiger)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Studio Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Room

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Breakfast included
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (423)
The price is AU$734
for 1 night
includes taxes & fees
17 Dec - 18 Dec
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

About the area

Grindelwald

A family-friendly stay in Grindelwald awaits you at Sunstar Hotel Grindelwald. Within steps you'll find First Cable Car and Pfingstegg Cable Car within a 10-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Wellnessbereich can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The restaurant, Ambiance, serves international cuisine and is open for breakfast and dinner. Bar is the hotel's own bar. Enjoy the gym, sauna and pool loungers as well as access to bike hire. 5920 square feet (550 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of free train pick-up service. .Sights in the area of this 4-property class Grindelwald hotel include Eiger and Jungfraujoch.

What's nearby

  • First Cable Car - 2 min walk - 0.2 km
  • Sportzentrum Grindelwald - 9 min walk - 0.8 km
  • Grindelwald Grund Gondola - 5 min drive - 2.8 km
  • First Station - 26 min drive - 9.1 km
  • Eiger - 45 min drive - 14.4 km

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Kaufmann Hotel AG/Central Hotel Wolter - ‬9 min walk
  • ‪Eigerbean - ‬2 min walk
  • ‪Restaurant Golden India - ‬2 min walk
  • ‪Eiger Mountain & Soul Resort - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Family-friendly hotel with 2 restaurants and full-service spa
Sunstar Hotel Grindelwald offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5920 square feet (550 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the family-friendly Sunstar Hotel Grindelwald. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Grindelwald hotel is smoke free.

  • 219 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 5920 sq ft of conference space
  • 550 sq. m of conference space
  • Built in 1971
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Wellnessbereich has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Parking on site (CHF 20 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5,920 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 75.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 82
  • Christmas Day (25 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 132
  • New Year's Eve (31 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

What is the cancellation policy at Sunstar Hotel Grindelwald?

Sunstar Hotel Grindelwald offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunstar Hotel Grindelwald?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Sunstar Hotel Grindelwald on 13 Dec 2024 start from AU$574.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunstar Hotel Grindelwald?

Yep, Sunstar Hotel Grindelwald has a self car park with in/out privileges for CHF 20 per night. Onsite parking is limited.

Is there a spa on site at Sunstar Hotel Grindelwald?

Yep, Wellnessbereich is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sunstar Hotel Grindelwald have a pool?

Sunstar Hotel Grindelwald has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sunstar Hotel Grindelwald?

Sunstar Hotel Grindelwald features a full-service spa, a health club and an indoor pool. All guestrooms come with free minibar items and espresso makers.

Is Sunstar Hotel Grindelwald family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Sunstar Hotel Grindelwald is a hit with families.

Does Sunstar Hotel Grindelwald serve breakfast?

You bet, our travelers highly rate the free buffet brekkie here! Offered daily between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Sunstar Hotel Grindelwald?

No, Sunstar Hotel Grindelwald does not offer an airport shuttle service.

Is there a bar or restaurant at Sunstar Hotel Grindelwald?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunstar Hotel Grindelwald?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunstar Hotel Grindelwald?

Dogs are welcome at Sunstar Hotel Grindelwald, with food and water bowls on offer.

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 986 reviews" "
Rating 8 - Good. 246 out of 986 reviews" "
Rating 6 - Okay. 57 out of 986 reviews" "
Rating 4 - Poor. 11 out of 986 reviews" "
Rating 2 - Terrible. 13 out of 986 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing wine on arrival!
Stayed 2 nights in Nov 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a stunning setting . Rooms are a good size, with mini bar, lovely bathroom and magnificent views. Welcome drink available and staff very friendly and helpful.
Stayed 2 nights in May 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Views are incredible. Beds are quite firm and no AC which made the room a bit warm, but that’s typical of what we’ve experienced. Overall very nice property.
Stayed 1 night in Sep 2024

4/10 Poor

Hyunsoo

Liked: Cleanliness
Free shuttle bus was not readily available. And the fact that I could not enjoy outdoor terrace for breakfast was a huge downside. Check in queuing was too long after a long train ride.
Stayed 1 night in Aug 2024

10/10 Excellent

YIN

Stayed 3 nights in Aug 2024

8/10 Good

chang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Amazing view except roof.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Best stay of my life the breakfast was amazing and our room was even better with such amazing views
Stayed 2 nights in Aug 2024

10/10 Excellent

Maneesh, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lilu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel and staff were so helpful and friendly. The hotel was in close proximity to grindelwald first. The views from room were breathtaking. Grindelwald was just beautiful and this hotel was perfect for us. Special recognition goes to Diago at the bar and Kieran at hotel reception. Both these staff were very accommodating and helpful. The Swiss people are friendliest people in general.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is pretty good. The room is a bit small but it has a great view of the Eiger Mountain (I believe it’s the Eiger). The location is quite convenient, with easy access to most tourist attractions in the area, especially First Mountain. If I had to complain, I’d mention that no air conditioning is tough in the summertime, but that’s common for most hotels in the area.
Stayed 2 nights in Aug 2024

6/10 Okay

Ebru

Travelled with family
Liked: Property conditions & facilities
it was a standard ski hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice staff, wonderful hotel overall, price a bit high, but well worth it
Stayed 3 nights in Aug 2024

10/10 Excellent

Mahipal, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from my room and also staff was excellent
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

I N J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

CHIRAG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property in the center of the town. Scenic views right from your room. Only thing we missed was not having Air-conditioning in the room especially in summer months.
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice resort. I wish the balcony door had a screen so I could leave the door open at night without bugs. Also, the TV situation was not great, no smart TV features.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable Hotel
The Sunstar is a great hotel for visiting Grindelwald as it has amazing views, friendly staff, and a great breakfast (the location is pretty good, too). The room we had was Mountain View and our balcony let us just sit an be in awe of the Alps. They also have rooms with a view of the town—those would be okay, but the streets have lots of pedestrians and might be less enjoyable for those who like privacy. The pool is good but has limited hours, closing at 8:00. The staff were always friendly (our kiddo got a welcome gift) and helpful. Location-wise, know that you want to go to the end of the train line, Grindelwald, not Grindelwald Terminal, to get here most easily. From there, it’s about a 7 to 10 minute walk (depending on your speed on hills). They have a shuttle, but we always walked.
Stayed 2 nights in Aug 2024

8/10 Good

Hugh

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Linet, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, beautiful property great views just like most places in Switzerland no AC but with the fans and leaving door open, it was OK very nice breakfast included
Stayed 3 nights in Aug 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a premium room and the view from the balcony was spectacular! The hotel was very clean and had great facilities such as a pool, sun terrace, steam room and lounge bar with amazing views of the Eiger. It was very quiet and the room was a good size with comfy beds. The hotel was very busy and sometimes there seemed to be too few staff to keep up with clearing away at breakfast or dealing with large parties checking in. But the staff were all lovely and did their best to keep queuing to a minimum. We would definitely stay here again as it is probably the best positioned hotel in Grindelwald. Can’t wait to return.
Stayed 6 nights in Aug 2024

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy, Poolesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given all 5 stars but, the mini fridge in our room didnt work the entire stay and they said they couldn't fix it so the food we bought spoiled. Beautiful view of the mountains!
Stayed 2 nights in Aug 2024