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Bay Gardens Marina Haven

3.0 star property
Eco-certified Gros Islet hotel in Bonne Terre with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bay Gardens Marina Haven

Outdoor pool, pool loungers
View from room
Superior Room, 2 Double Beds
Lounge
Breakfast, lunch, dinner served; Caribbean cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
Rodney Bay Marina, Gros Islet, 00000
  • Rodney Bay Marina
    3 min walk
  • Rodney Bay Aquatic Centre
    8 min walk
  • Friday Night Street Party
    11 min walk
  • Castries (SLU-George F. L. Charles)
    22 min drive

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Bay Gardens Hotel
Pool
Breakfast included
All-inclusive
Parking included
4.1 out of 5, Very good, (1003)
The price is AU$316
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Bay Gardens Hotel

About the area

Gros Islet

Bay Gardens Marina Haven places you steps from Windward Islands and within a short 5-minute stroll of Rodney Bay Marina. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Oasis Restaurant, serves Caribbean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Bonne Terre hotel include Rodney Bay Aquatic Centre and Friday Night Street Party.

What's nearby

  • Rodney Bay Marina - 3 min walk - 0.3 km
  • Friday Night Street Party - 11 min walk - 1.0 km
  • Pigeon Island National Park - 3 min drive - 3.0 km
  • Splash Island Water Park Saint Lucia - 4 min drive - 2.9 km
  • Reduit Beach - 9 min drive - 2.8 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 94 min drive

Restaurants

  • ‪Gros Islet Street Party - ‬12 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬4 min drive
  • ‪KeeBee's - ‬2 min drive
  • ‪Key Largo - ‬13 min walk
  • ‪Jade Terrace - ‬5 min walk

About this property

Bay Gardens Marina Haven

Eco-certified Gros Islet hotel in Bonne Terre with free breakfast
Some rates at Bay Gardens Marina Haven are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the eco-certified Bay Gardens Marina Haven. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gros Islet hotel.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bay Gardens Marina Haven offers 35 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Oasis Restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palm Haven
Palm Haven Gros Islet
Palm Haven Hotel
Palm Haven Hotel Gros Islet
Palm Haven Hotel St. Lucia/Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Garns Marina Haven Hotel
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven (All inclusive Optional)

Frequently asked questions

What is the cancellation policy at Bay Gardens Marina Haven?

Bay Gardens Marina Haven offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Gardens Marina Haven?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Bay Gardens Marina Haven on 23 Nov 2024 start from AU$363.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Gardens Marina Haven?

Yep, Bay Gardens Marina Haven has a free self car park.

Are there any beaches close to Bay Gardens Marina Haven?

The closest beach to Bay Gardens Marina Haven is Reduit Beach (0.9 km).

Does Bay Gardens Marina Haven have a pool?

Bay Gardens Marina Haven has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Bay Gardens Marina Haven a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Bay Gardens Marina Haven.

Is Bay Gardens Marina Haven family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Bay Gardens Marina Haven is a hit with families.

Does Bay Gardens Marina Haven serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Bay Gardens Marina Haven?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bay Gardens Marina Haven?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bay Gardens Marina Haven?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Bay Gardens Marina Haven?

No, pets are not allowed.

Bay Gardens Marina Haven Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 212 reviews" "
Rating 8 - Good. 84 out of 212 reviews" "
Rating 6 - Okay. 20 out of 212 reviews" "
Rating 4 - Poor. 4 out of 212 reviews" "
Rating 2 - Terrible. 7 out of 212 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Konris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay there but did not like the cats running around the dining room and walking through our feet as we ate our breakfasts and dinners.
Stayed 6 nights in Aug 2024

10/10 Excellent

Cornelia

Stayed 3 nights in Mar 2024

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly atmosphere. The staffs are really dedicated to make you feel comfortable.
Stayed 5 nights in Jun 2024

8/10 Good

Arindam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located in the Gross Islet area near the Marina within short commute of the Reduit Beach and Rodney Bay Area. Good value for money with spacious rooms, a happy and well staffed Anchor restaurant with variety and creative cuisines on different days of the week. The pool bar represents hub of activity well during evening hours. Housekeeping is top-notch. Felt safe and well looked after during my 2 day stay for the T20 World Cup. A shuttle service runs 15 minutes to the hour and takes guests to other Bay Garden properties and Rodney Bay strip area (not to be missed). The front desk service was sporadic easily overwhelmed with a little bit of activity. For instance, while waiting for my room to be ready it was the housekeeping staff that led me to my room which was prepared for a while. The front desk forgot to follow the usual protocols and I had to stop by later for passport verification. They seemed tired and overwhelmed by concierge-type questions. All in all, superb value. The Bay Gardens beach property is much nicer but more expensive and easily enjoyed using the shuttle service that runs through 10:45 PM 7 days a week.
Stayed 2 nights in Jun 2024

8/10 Good

Nick

Travelled with partner
Liked: Staff & service
Great location for access to Gros Islet, friendly staff. Buffet dinning is OK, access to other Bay Garden hotels is a plus
Stayed 3 nights in Jun 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.Excellent service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 8 nights in Jun 2024

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk staff
Stayed 3 nights in Jun 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Steve

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed Bugs, Fleas, Feral Cat Your Choice In the morning I woke to find bites on my arm from what appeared to be bed bugs. We sent a photo to hotel to ask them to address the issue. They never acknowledged the email. When we got back at the end of the day, we stopped by the front desk and asked what had been done in our room. The head housekeeper came out and stated they are a proper hotel and did not have bed bugs, they called a “very reputable” third party out and they confirmed it…. She then said they found a kitten in our room and that was the likely source, it had even used the rug for a toilet. She accused us of having the kitten and did not address the fact I was bitten the night before… it was all our fault. When we got to the room it smelled of cat pee. It did not the night before. We called the front desk and asked for a new room. While we waited for their call back, we heard a cat meow. We saw one under the bed. It finally climbed up into the box springs. We still do not know how this feral cat got into our room. They could not provide a replacement room of similar quality. They would not refund our stay. In desperation, we went to the Hilton property down the street for the night. I feel bad as we have suggested the Marina Haven to other sailors as a bed for a night or two. Unfortunately, over our time staying there, it has gotten worse and worse…. Stay at your own risk! Still waiting on refund and a proper apology.
Stayed 2 nights in May 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a sister hotel that has 2 other properties and access was available by free shuttle to each. The best things about this property is the staff and location. Excellent service and attentiveness from the staff from the moment I arrived to the day I left. This location within the chain is like a third child, it's aged and in desperate need of renovation. No amenities to speak of just a pool.
Stayed 7 nights in May 2024

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Annie

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Nasty front desk staff
The staff was rude and unfriendly. Asked for a small pack of coffee and was so rude about it. A nice No would have be good. The milk in the room was old and spoiled. Had lots of nasty feedback when I asked for a different one.
Stayed 1 night in May 2024

10/10 Excellent

Karifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt have to go far for most of my activities. The shuttle even passed the mall which was convenient and the party spot. One on the sister hotels was also located on the beach and there was the option to dine at any of the 4 hotels. Staff was also friendly!
Stayed 3 nights in Mar 2024

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Tricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience. I will definitely book again!
Stayed 7 nights in Apr 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shuttle service. All of the staff were so nice!
Stayed 7 nights in Mar 2024

10/10 Excellent

Heidi, Decatur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and very accommodating! Comfortable bedding, safe environment and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Niesha, Bridgetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager Debora goes above and beyond for her guest she is truly a gem to Bay Gardens Marina.
Stayed 3 nights in Mar 2024

10/10 Excellent

Judy

Stayed 7 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Alessandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
i really like the hotel in general, the worker is always very attentive with us, us because it was 5of us and we stayed for 5 nights. i did not like the amenities to store by walking. because it was hot and i did not rental a car. i would love coming backspin that i can, because i did really like the hotel specially and the country and the people. i did feel very safe in this Hotel.
Stayed 6 nights in Feb 2024

10/10 Excellent

Gayle

Stayed 2 nights in Feb 2024