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Hotel Kristall

4.0 star property
Hotel in Grossarl with full-service spa and sauna

Photo gallery for Hotel Kristall

Property grounds
Superior Studio
Sauna, hydrotherapy
Exterior
Family Room | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Unterbergstraße 12, Grossarl, 5611
  • Hochbrandbahn
    ‪5 min walk‬
  • Panoramabahn Großarltal 1
    ‪11 min walk‬
  • Liechtenstein Gorge
    ‪22 min drive‬

Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 40 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Queen Sofa Bed

View all photos for Family Room, 2 Bedrooms, Non Smoking

Family Room, 2 Bedrooms, Non Smoking

Family Room, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 40 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
2 bedrooms
Bathrobes
  • 37 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
2 bedrooms
Bathrobes
  • 65 sq m
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bed and 2 Single Bunk Beds

View all photos for Family Room (Kritall Erker)

Family Room (Kritall Erker)

Family Room (Kritall Erker)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 40 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Queen Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
2 bedrooms
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Studio, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Standard Studio, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Basic Double Room, Non Smoking (Groundfloor)

Basic Double Room, Non Smoking (Groundfloor)

Basic Double Room, Non Smoking (Groundfloor)

Highlights

Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Double Room, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Valley view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Valley view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

Deluxe Double Room, Non Smoking, Mountain View

Deluxe Double Room, Non Smoking, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
2 bedrooms
Bathrobes
  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Single Bunk Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Non Smoking, Mountain View

Superior Double Room, Non Smoking, Mountain View

Superior Double Room, Non Smoking, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
2 bedrooms
Bathrobes
  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Single Bunk Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Grossarl

Hotel Kristall places you steps from Grossarltal Ski Resort and within a 10-minute stroll of Hochbrandbahn. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Sauna can include massages and hydrotherapy along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Enjoy the sauna along with access to segway hire/tours and free bike hire. Other amenities include free Wi-Fi in public areas, laundry facilities and ski storage. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this Grossarl hotel include Panorama Cable Car and Panoramabahn Großarltal 1.

What's nearby

  • Grossarltal Ski Resort - 1 min walk - 0.0 km
  • Hochbrandbahn - 5 min walk - 0.5 km
  • Panoramabahn Großarltal 1 - 11 min walk - 0.9 km
  • Liechtenstein Gorge - 22 min drive - 18.0 km
  • Alpentherme Gastein - 39 min drive - 41.9 km

Getting around

  • St. Johann im Pongau Station - 14 min drive
  • Salzburg (SZG-W.A. Mozart) - 57 min drive

Restaurants

  • ‪Laireiter Alm - ‬73 min drive
  • ‪Gehwolfalm - ‬72 min drive
  • ‪Zapfenbar - ‬85 min drive
  • ‪Rupi's Schirm-Bar - ‬73 min drive
  • ‪El Torero - Cafe Restaurant - ‬11 min walk

About this property

Hotel Kristall

Hotel in Grossarl with full-service spa and sauna
Hotel Kristall offers its guests a full-service spa, a sauna, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and an arcade/games room are also featured at the business-friendly Hotel Kristall. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

  • 54 guestrooms or units
  • Built in 2005
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bar or lounge
  • Dining venue
Hotel Kristall offers 54 accommodations with minibars and a safe. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Grossarl hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. Services include massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Sauna
  • Segway rentals/tours
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8 AM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.85 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 13 for children
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Kristall Grossarl
Kristall Grossarl
Hotel Kristall Hotel
Hotel Kristall Grossarl
Hotel Kristall Hotel Grossarl

Frequently asked questions

What is the cancellation policy at Hotel Kristall?

Hotel Kristall offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Kristall?

Yep, Hotel Kristall has a free self car park.

Is there a spa on site at Hotel Kristall?

Yep, Sauna is available for guests. You'll enjoy services like massages.

What makes Hotel Kristall a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Kristall.

Does Hotel Kristall serve breakfast?

Yep, buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Kristall?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Kristall?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Kristall?

Check-in begins at 8 AM. Check-out time is 10:30 AM.

Are pets allowed at Hotel Kristall?

Furry friends are welcome at Hotel Kristall, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Kristall Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 38 out of 42 reviews
Rating 8 - Good. 3 out of 42 reviews
Rating 6 - Okay. 0 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was super nice, great hosts, great breakfast and very good dinner
Stayed 1 night in Apr 2019

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in the Alps
This was our favorite place to stay in Austria. So much hospitality, with delicious dinner and an amazing breakfast spread included! Wow, and all of this is without even including the 360 degree majestic views of the Alps. We plan to return for at least a week!
Stayed 1 night in Jun 2018

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and a great hotel
Is was a wonderful and worm hotel, the staff was very friendly and the food was great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel
The location of this hotel is great. It's settled beautifully amongst mountains with horses and cows in the meadow in front. Sits evenly between Eagles Nest and Salzburg. The only one downside was the beds are very hard.

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk vistelse!
Mycket bra och prisvärt boende (superior dubbelrum) med mycket trevlig och hjälpsam personal. Allt var utomordentligt bra - stort bekvämt rum med bra förvaringsutrymmen för både kläder och toalettartiklar, balkong, litet kylskåp på rummet, trevligt spa med olika bastumöjligheter på hotellet. Särskilt den fina och varierande frukosten kan lyftas fram. Vidare kan nyttjandet av halvpension rekommenderas - väl tilltagen middag med goda valmöjligheter som gjorde detta mycket prisvärt. Hotellet är placerat strax utanför Grossarl, ca 10 min promenad från en stormarknad (Billa) och ca 15 min till utomhhusbad med en rutschbana och ett litet hopptorn. Inom 10 min promenad finns även två linbanor som tar dig upp till närliggande bergstoppar.
Stayed 10 nights in Jul 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Dieter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt, toller Service und Personal. Sehr gutes Frühstück.
Stayed 1 night in Feb 2024

10/10 Excellent

Niels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel
3 nice skiing days with 2 calm nights in the hotel. Great sauna area.
Stayed 2 nights in Feb 2024

8/10 Good

Bernhard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein super schöner Urlaub! Lediglich an Silvester war es etwas fad (keine Party, kein Tanz, kein Programm). Super nettes Personal!!!!
Stayed 7 nights in Dec 2023

10/10 Excellent

Anna Katharina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur toll!
Ein wunderbares Hotel mit tollem Ausblick.Das Zimmer was wir hatten war absolut Klasse, groß ,gemütlich eingerichtet ,sauber und ein großer Balkon mit Aussict auf die Berge.Das Frühstück kann man in der oberen Kategorie einordnen,sehr gute Qualität und es fehlt nix., selbst der Sekt ist, verfügbar/ kalt gestellt.Das Personal nett und hilfsbereit. Wir kommen wieder!
Stayed 1 night in May 2022

10/10 Excellent

Anna Katharina

Stayed 1 night in Oct 2021

10/10 Excellent

Romana

Liked: Cleanliness, staff & service
Zimmer war sehr groß und sauber, Personal sehr nett und hilfsbereit, das Essen war top.
Stayed 3 nights in Sep 2020

10/10 Excellent

Gerhard, Wartberg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer, sehr gute Verpflegung, sehr nettes und aufmerksames Personal
Stayed 4 nights in Sep 2020

10/10 Excellent

Norbert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanderurlaub
War alles sehr zufriedenstellend
Stayed 7 nights in Sep 2019

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og god service.God frokost med reservert bord. Hotellet har en fantastisk beliggenhet.
Stayed 1 night in Jul 2019

10/10 Excellent

Jette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, ruhig gelegenes Hotel nur weniger Meter von der Piste entfernt. Qualitiv hochwertiges Essen. Personal sehr zuvorkommend und überaus hilfsbereit.
Stayed 5 nights in Jan 2019

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel in montagna
Hotel con ottimo livello di servizi in generale, bell'area wellness, ottima colazione e cena, camere molto curate e pulite. Gestione familiare molto efficiente. Ottima la localizzazione e il rapporto qualità/prezzo. Altamente consigliato
Stayed 1 night in Jan 2019

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Fred, Brussel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmant hotel en niet te groot
Hotel gunstig gelegen. Niet te groot. Kamers mooi en ruim. Voltallig personeel zeer vriendelijk. Goed en gevarieerd ontbijtbuffet. Avondmenu (verschillende gangen) zeer verzorgd en lekker !
Stayed 14 nights in Aug 2018