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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portobelo

Lobby sitting area
Lobby
Building design
Standard Room
Free self-parking

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Templo Expiatorio del Santisimo Sacramento
    7 min walk
  • Plaza de Armas
    10 min walk
  • Guadalajara Cathedral
    11 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    32 min drive

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (1682)
The price is AU$64
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includes taxes & fees
8 Dec - 9 Dec
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About the area

Guadalajara

Hotel Portobelo puts you in the heart of Guadalajara, within a 20-minute stroll of popular places like Guadalajara Cathedral and US Consulate General Guadalajara. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, PBH, serves Mexican cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and noon. There's also the convenience of extended parking. .Attractions within a 10-minute drive of this 3-property class Downtown Guadalajara hotel include Expo Guadalajara and Avienda Chapultepec.

What's nearby

  • Guadalajara Cathedral - 11 min walk - 1.0 km
  • Degollado Theater - 16 min walk - 1.4 km
  • US Consulate General Guadalajara - 17 min walk - 1.5 km
  • Avienda Chapultepec - 19 min walk - 1.7 km
  • Applicant Service Center - 3 min drive - 2.3 km

Getting around

  • Juarez Station - 1 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

Hotel with free parking, near Guadalajara Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portobelo offers 86 accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Portobelo?

Hotel Portobelo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Portobelo?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Portobelo on 25 Nov 2024 start from AU$70.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Portobelo?

Yep, Hotel Portobelo has a free self car park.

What makes Hotel Portobelo a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Portobelo.

Does Hotel Portobelo serve breakfast?

Yep, continental brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Portobelo?

No, Hotel Portobelo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Portobelo?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Portobelo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Portobelo?

No, only service animals are allowed.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1067 out of 1377 reviews" "
Rating 8 - Good. 233 out of 1377 reviews" "
Rating 6 - Okay. 40 out of 1377 reviews" "
Rating 4 - Poor. 10 out of 1377 reviews" "
Rating 2 - Terrible. 27 out of 1377 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members are friendly, the hotel is conveniently located, close to tourist places.
Stayed 6 nights in Aug 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Javier, Carlsdad

No VIP perks any longer even for Platinum Members
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

10/10 Excellent

Javier, Carlsdad

No VIP perks anymore. Even for Platinum Members
Stayed 1 night in Aug 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good hotel although it is begining to show some wear and tear. It is clean but for the price there are many good options out there. Over all a good place and very close to everything
Stayed 4 nights in Aug 2024

10/10 Excellent

Juaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Monico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nxjs
Stayed 3 nights in Aug 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
We had good experience like always but noticed low pressure on the shower ( last two stays ) and the coffe courtesy on the room is other quality , I also suggest to improve the power ports on the room for phone, chargers, etc.
Stayed 2 nights in Aug 2024

8/10 Good

Zelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok, but it should have better food options at restaurant
Stayed 7 nights in Apr 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

10/10 Excellent

Eva

Stayed 2 nights in Jul 2024

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 4 nights in Jul 2024

8/10 Good

Mario

Stayed 1 night in Jun 2024

10/10 Excellent

EDMUNDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

alfredo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Stayed 1 night in Jul 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Guillermo

Stayed 1 night in Jul 2024

10/10 Excellent

Art

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Great location and very comfortable and clean hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerzain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived we had requested 2 rooms near each other as we had our daughters staying in the 2nd room, at first they said they didn’t have anything available and that’s what we were getting but staff went out of their way to fix it and made sure we were near. Thank you! Had a great time as always a very clean! We also booked the tour they promote to Tequila, everything was great except the restaurant the driver took us for lunch. They took forever to serv us, food was cold by the time they served us, my niece burger was raw. Trip overall was fun
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

W.

Disliked: Property conditions & facilities
We won't be back.
Stayed 3 nights in Jul 2024