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Ascott Guangzhou

4.0 star property
Family-friendly Guangzhou aparthotel in Tianhe with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascott Guangzhou

Exterior
Seasonal outdoor pool
Deluxe Apartment, 1 Bedroom
Yoga
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Washer
  • Pool
  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
The price is AU$206
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
No.73 Tianhedong Road, Tianhe District, Guangzhou, Guangdong, 510630
  • Tianhe Stadium
    5 min walk
  • Grandview Mall
    8 min walk
  • Taikoo Hui
    8 min walk
  • Guangzhou (CAN-Baiyun Intl.)
    46 min drive

Room options

View all photos for Executive Apartment, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Executive Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 150 sq m
  • 1 bedroom
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 70 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

Premier Apartment, 1 Bedroom

Premier Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 74 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 64 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 108 sq m
  • Studio
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Room

Ascott ICC Guangzhou

Kitchen
Washer
Dryer
Free WiFi
4.6 out of 5, Wonderful, (75)
The price is AU$228
for 1 room
includes taxes & fees
12 Jan - 13 Jan
Ascott ICC Guangzhou

About the area

Guangzhou

A family-friendly stay in the heart of Guangzhou awaits you at Ascott Guangzhou. Within just a 10-minute stroll, you'll find Tianhe Stadium and Grandview Mall. Highlights at this aparthotel include a sauna, a free kids' club and in-room kitchens. .Each apartment is soundproofed and features an LCD TV with a DVD player, along with a washer/dryer, free WiFi and free wired Internet. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include dressing gowns, slippers and free toiletries. A living room, a dining area and a separate bath and shower are also available. Limited housekeeping is available. .Enjoy the gym and seasonal outdoor swimming pool as well as access to a playground. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Tianhe aparthotel include Canton Tower and Beijing Road Pedestrian Street.
View more Aparthotels in GuangzhouOpens in a new window

What's nearby

  • Tianhe Stadium - 5 min walk
  • Grandview Mall - 8 min walk
  • Taikoo Hui - 8 min walk
  • Tee Mall - 14 min walk
  • Canton Tower - 4 min drive

Getting around

  • Tianhe Sports Center Station - 7 min walk
  • Guangzhou East Railway Station - 9 min drive
  • Baiyun International Airport (CAN) - 46 min drive

Restaurants

  • ‪Jiang By Chef Fei - ‬1 min walk
  • ‪Wagas - ‬7 min walk
  • ‪The Taikoo Lounge - ‬1 min walk
  • ‪翡翠拉麵小籠包 - ‬4 min walk
  • ‪秋叶港式寿司吧 - ‬8 min walk

About this property

Ascott Guangzhou

Family-friendly Guangzhou aparthotel in Tianhe with a fitness centre
Ascott Guangzhou offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 344 square feet (32 square metres) and includes conference space. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A complimentary children's club, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Ascott Guangzhou.

Smoking is allowed in designated areas at this 4-star Guangzhou aparthotel.

  • 1 building
  • 207 guestrooms or units
  • 30 levels
  • Conference rooms
  • 344 sq ft of conference space
  • 32 sq. m of conference space
  • Built in 2008
  • Kid's club (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
Ascott Guangzhou offers 207 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Guangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Pool/Spa

  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (CNY 80 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Car hire
  • Car not required

Family friendly

  • Children stay free (see details)
  • Free children's club
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; CNY 60 for adults and CNY 30 for children

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: CNY 210 per night

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 344 square feet of conference space
  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Doorbell and phone notification
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station

Things to do

  • Free children's club
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 207 units
  • 30 floors
  • Access via exterior corridors
  • Banquet hall
  • Built in 2008
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ascott Guangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 210 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 60 for adults and from CNY 30 for children
  • Airport shuttle fee: CNY 540 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CNY 80 per day (328 ft away)
  • Rollaway bed fee: CNY 210 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in September.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascott Guangzhou
Ascott Hotel Guangzhou
Guangzhou Ascott
Ascott Guangzhou Aparthotel
Ascott Guangzhou Hotel
Ascott Guangzhou Hotel Guangzhou
Ascott Guangzhou Guangzhou
Ascott Guangzhou Aparthotel
Ascott Guangzhou Aparthotel Guangzhou

Frequently asked questions

Does Ascott Guangzhou have a pool?

Ascott Guangzhou has a seasonal outdoor pool. The pool is open from May to September.

How much does it cost to stay at Ascott Guangzhou?

As of 29 Dec 2024, prices found for a 1-night stay for 2 adults at Ascott Guangzhou on 1 Jan 2025 start from AU$205.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Guangzhou family-friendly?

You bet! With amenities such as a free children's club, a playground and laundry facilities, it's no surprise that Ascott Guangzhou is a hit with families.

Does Ascott Guangzhou serve breakfast?

You bet, buffet breakfast is on offer weekdays between 6 AM and 10:30 AM and on weekends from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Ascott Guangzhou?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Ascott Guangzhou?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Ascott Guangzhou?

No, pets and service animals are not allowed.

Ascott Guangzhou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 107 reviews" "
Rating 8 - Good. 45 out of 107 reviews" "
Rating 6 - Okay. 9 out of 107 reviews" "
Rating 4 - Poor. 3 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

hai bin

Stayed 2 nights in Apr 2024

10/10 Excellent

Chin-Aik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk and consignteur were great.
Stayed 4 nights in Dec 2023

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best staff try hard
The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Desmond

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although e hotel is q old, but it is clean n neat. Service is good.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Po Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to shopping malls. Rooms is almost like a full size apartment
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Location is central. The staff are warm and friendly. Huge shopping mall next to it. Plenty of eating places nearby.
Stayed 4 nights in Nov 2018

2/10 Terrible

Ayries Grace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible Service
Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
Stayed 2 nights in Aug 2018

6/10 Okay

cyn, singapore

Old n tired looking
Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
Stayed 2 nights in Jul 2018

6/10 Okay

Jason, Singapore

Disliked: Staff & service, room comfort
Good location nothing else
Front desk not very helpful. Expect better customer servic from ASCOTT branding. Maybe they are too comfortable sitting down.
Stayed 1 night in Jun 2018

8/10 Good

Selim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel apartment, facing a fancy mall
Nice hotel, spacious and comfortable rooms, makes you feel at home. Surrounded by a fancy mall with supermarket, restaurants.
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chi Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MC, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in convenient location
Good: near MRT station, polite and helpful frontdesk, clean and comfort environment. Bad: Small and old LCD TV with limited channels,

2/10 Terrible

juan pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Teresa, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Djeng R. W, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ascott Guangzhou good location
The staff were very helpful and cheerful.What happened to your restaurant?I would like to commend Louis the front desk officer who was very helpful in getting our room togather .Only thing was the waiting in the lobby from 12pm to 2 waiting for the tidy up of room before check in.On the whole the service is very good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
I stayed with my gf for 7 days in the Ascott in Guangzhou It was amazing, nice, clean and staff where very helpful when needed. Great place to stay and would love to stay for part of my trip hear in the future.

10/10 Excellent

Ana, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Comfy apartments, Helpful Staff
Overall my stay was very good. The apartments are very comfortable and well decorated. Staff is helpful and nice even though some of them can't speak english fluently. Breakfast had limited variety and could be improved.

10/10 Excellent

madjay, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Overall very good - rooms were modern, clean with fresh decor (although the corridors looked a bit worn out. The only minor issue I had is that while breakfast was meant to be included, only one voucher was issued per night stayed, even though the booking was for two people. This seems a bit mean!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort