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DoubleTree by Hilton Hotel Guangzhou - Science City

4.5 star property
Luxury hotel connected to the convention centre in Guangzhou with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton Hotel Guangzhou - Science City

Outdoor pool, pool loungers
Exterior
Deluxe Twin Room with Lake View
Presidential Suite | Living area
Ambassador Suite with Lounge Access | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
The price is AU$118
includes taxes & fees
6 Dec - 7 Dec

Explore the area

Map
18 ShuiXi Road, Huang Pu District, Guangzhou, Guangdong, 510530
  • Guangzhou Science City Conference Center
    8 min walk
  • Baoneng Guangzhou International Sports and Performing Arts Center
    18 min walk
  • Guangdong Olympic Stadium
    12 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    47 min drive

Room options

View all photos for Deluxe King Room with Lake View

Deluxe King Room with Lake View

Deluxe King Room with Lake View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Separate bath and shower
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Twin Room with Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Guest Twin Room with Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite with Panoramic Balcony

Executive Suite with Panoramic Balcony

Executive Suite with Panoramic Balcony

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Lounge Access

Junior Suite with Lounge Access

Junior Suite with Lounge Access

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 60 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room with Lounge Access

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Twin Room with Lounge Access

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive King Room with Lounge Access

Executive King Room with Lounge Access

Executive King Room with Lounge Access

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room with Lake View

Deluxe Twin Room with Lake View

Deluxe Twin Room with Lake View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Separate bath and shower
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Guest king Room with Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Guest king Room with Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Executive Room

King, Executive Room

King, Executive Room

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Separate bath and shower
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite with Lounge Access

View from room

Corner Suite with Lounge Access

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite with Lounge Access

View from room

Ambassador Suite with Lounge Access

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 206 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Separate bath and shower
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, iron/ironing board

Accessible Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite With Lounge Access

Premium bedding, minibar, in-room safe, iron/ironing board

Corner Suite With Lounge Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room With Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Twin Room With Garden View

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive King Room with Lake View

Premium bedding, minibar, in-room safe, iron/ironing board

Executive King Room with Lake View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room With Lake View

Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Twin Room With Lake View

  • Sleeps 2
  • 2 Double Beds

View all photos for King Accessible Room

Premium bedding, minibar, in-room safe, iron/ironing board

King Accessible Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guest King Room With Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Guest King Room With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, iron/ironing board

Presidential Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Connecting Twin Room

Premium bedding, minibar, in-room safe, iron/ironing board

Connecting Twin Room

  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Executive King Room With Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Executive King Room With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe King Room With Lake View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite With Panoramic Balcony

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Suite With Panoramic Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room with Lake view

Premium bedding, minibar, in-room safe, iron/ironing board

Executive Twin Room with Lake view

  • Sleeps 2
  • 2 Double Beds

View all photos for Ambassador Suite With Lounge Access

Premium bedding, minibar, in-room safe, iron/ironing board

Ambassador Suite With Lounge Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guest Twin Room With Garden View

Premium bedding, minibar, in-room safe, iron/ironing board

Guest Twin Room With Garden View

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite With Lounge Access

Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite With Lounge Access

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hilton Garden Inn Guangzhou Tianhe
Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (94)
The price is AU$135
for 1 night
includes taxes & fees
20 Nov - 21 Nov
Hilton Garden Inn Guangzhou Tianhe

About the area

Guangzhou

At DoubleTree by Hilton Hotel Guangzhou - Science City, you'll be connected to the convention centre and 9.8 km (6.1 mi) from Grand World Scenic Park. Highlights at this luxury hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The restaurant, China House, serves Chinese cuisine and is open for lunch and dinner. Lin Lounge is the hotel's own bar. Enjoy the 24-hour gym, kids' club, sauna and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. On weekday mornings buffet breakfast is served between 6:30 AM and 10:00 AM. .Places within a 15-minute drive of this 4.5-property class Huangpu hotel include Guangdong Olympic Stadium and Tianhe Park.

What's nearby

  • Baoneng Guangzhou International Sports and Performing Arts Center - 18 min walk
  • Guangdong Olympic Stadium - 12 min drive
  • Tianhe Park - 14 min drive
  • Canton Fair Complex - 17 min drive
  • Canton Tower - 21 min drive

Getting around

  • Convention Center Tram Stop - 12 min walk
  • Guangzhou Railway Station - 22 min drive
  • Baiyun International Airport (CAN) - 47 min drive

Restaurants

  • ‪第二中学高中部饭堂 - ‬2 min walk
  • ‪Brother Pub兄弟餐吧 - ‬3 min drive
  • ‪乡村人家 - ‬3 min drive
  • ‪柏高商务酒店广州萝岗科学城万达广场店-餐厅 - ‬3 min drive
  • ‪华苑酒家 - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Guangzhou - Science City

Luxury hotel connected to the convention centre in Guangzhou with 2 restaurants
DoubleTree by Hilton Hotel Guangzhou - Science City offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 21313 square feet (1980 square metres) and includes conference space. A rooftop terrace, barbecue grills, and an arcade/games room are also featured at the luxury DoubleTree by Hilton Hotel Guangzhou - Science City. Self parking is free.

This 4.5-star Guangzhou hotel is smoke free.

  • 314 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Conference rooms
  • 21313 sq ft of conference space
  • 1980 sq. m of conference space
  • Built in 2015
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton Hotel Guangzhou - Science City offers 314 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 181.70 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • China House
  • Elements All Day Dining
  • Lin Lounge

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,313 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On a lake
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 181.7 per person
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree by Hilton Hotel Guangzhou - Science City Hotel
DoubleTree Hilton Hotel Science City
DoubleTree Hilton Guangzhou Science City
DoubleTree by Hilton Hotel Guangzhou - Science City Guangzhou

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Guangzhou - Science City?

DoubleTree by Hilton Hotel Guangzhou - Science City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Guangzhou - Science City?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Guangzhou - Science City on 6 Dec 2024 start from AU$118.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Guangzhou - Science City?

Yep, DoubleTree by Hilton Hotel Guangzhou - Science City has a free self car park.

Does DoubleTree by Hilton Hotel Guangzhou - Science City have a pool?

DoubleTree by Hilton Hotel Guangzhou - Science City has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at DoubleTree by Hilton Hotel Guangzhou - Science City?

DoubleTree by Hilton Hotel Guangzhou - Science City features an outdoor pool, a sauna and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes DoubleTree by Hilton Hotel Guangzhou - Science City a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Guangzhou - Science City.

Is DoubleTree by Hilton Hotel Guangzhou - Science City family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Guangzhou - Science City is a hit with families.

Does DoubleTree by Hilton Hotel Guangzhou - Science City serve breakfast?

You bet, buffet breakfast is offered on weekdays from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Guangzhou - Science City?

No, DoubleTree by Hilton Hotel Guangzhou - Science City does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Guangzhou - Science City?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Guangzhou - Science City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Hotel Guangzhou - Science City?

No, pets are not allowed.

DoubleTree by Hilton Hotel Guangzhou - Science City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 100 reviews" "
Rating 8 - Good. 35 out of 100 reviews" "
Rating 6 - Okay. 5 out of 100 reviews" "
Rating 4 - Poor. 4 out of 100 reviews" "
Rating 2 - Terrible. 4 out of 100 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay while attending a concert at the near by Guangzhou Sports Arena. Free shuttle bus to venue and 15 minute walk back. Staff nice and friendly and free cookies! Would stay again.
Stayed 1 night in May 2024

10/10 Excellent

vanessa

Stayed 1 night in Apr 2024

8/10 Good

Mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Clean - Canton Fair bus times not so good leave too early from fair !
Stayed 2 nights in Apr 2024

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Oct 2023

4/10 Poor

GUO QUAN

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Kwan Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Far from central area & poor room service
Hotel did not give a room despite asking me to wait for 1 your upon arrival at the lobby. I had to chase them for the room and the situation was mitigated by giving me a coffee voucher at the lobby bar. Room service was below par as many items were sold out when I called to order on multiple occasions. The last straw was when I ordered Classic French Toast but was given 2 pieces of white and wholemeal bread was orange jam for spread! And the order took 30 minutes to arrive for such a simply fulfilled order. However I did not protest at my server as I was rushing for time to catch the train to HK but I was furious that this was the standard given to me by a hotel in the Hilton chain. Frankly, it was unacceptable.
Stayed 2 nights in Oct 2018

10/10 Excellent

Daniel, Singapore

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Value for Money
Overall value for money. Airport Shuttle Service was good and reliable ! There is shuttle bus that bring guest to nearby shopping complex and train or rail system though it can be frustrating - the bus didn’t turn up as schedule. Can do more thorough cleaning of toilet and shower areas- stain were present.
Stayed 3 nights in Sep 2018

8/10 Good

Tsz Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and nice hotel!
The hotel is clean and spacious. However, the wifi connection is quite weak in the room.
Stayed 1 night in May 2018

8/10 Good

siwanan, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good
Overall is good I'm not impressed more than the first time. One thing we do not okay is. About the limousine service we agreed to pick up at the wrong airport, the bus did not pick us up at the airport. We spend a lot of time waiting for the bus to reach the hotel.
Stayed 3 nights in Apr 2018

8/10 Good

Yen Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Weekend Stay
Easy access by hotel shuttle bus at metro station, you are recommended to check on the pick-up time so that you won't need to wait for long. Hotel check-in was quick, welcoming cookie was delicious. Room was clean and spacious. Bathroom was big and well equipped. Breakfast buffet was excellent with lots of fresh make choices between western and local Chinese breakfast.
Stayed 1 night in Nov 2017

4/10 Poor

Yogesh

Disliked: Staff & service, room comfort
not worht paying
it was not so good, on 7th night i check in to room , was unable to connect internet. 7th and 8th and until 9th 8pm aircon was not working. after complaining again n again nobody fix aircon.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, fantastic staff
We had a wonderful stay at this hotel. Clean, well maintained and everything one would wish for in a hotel!! Only drawback is that it is quite far (40 minutes) from the city centre. I would definitely come back if I was coming to this area.
swimming pool

2/10 Terrible

Naziem, Perth Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Be careful there are two Double Tree Hiltons
There are two Double Tree Hilton Hotels in Guangzhou, we mistakenly booked the wrong one. The one we wanted as I believe most travellers will is the centrally located hotel. The one we booked unfortunately was located in science park and although the rooms were very nice, the location is totally not suited to travellers. The Double tree both have Hilton as there brand name, when we arrived and realised that we had the wrong double tree, we were told by the front desk, that they were not the same company and that even if we checked out we have to pay as we booked on expedia. We checked out an hour later and was told by the manager that many people make this mistake. We this lost our payment, and had to book and pay for another Hotel. The reason is it takes almost one to two hours in traffic to get anywhere near the city and tourist locations.

10/10 Excellent

Zhao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic (except for steak)
Impressive hotel. Fantastic room you never want to leave. Everything was five stars except for (1) location - in our case the taxi was an hour ride from Guangzhou South Station and 45 minutes from Chimelong Park, and (2) the steak dinner. We paid 268 and 258 RMB, close to $50 each, which would have been completely fine. However, the steaks were of less quality than Denny's. Thin, flat top grilled low grade stuff. It hurt to pay that much, but we'd had such a long and exhausting day, we didn't have the energy to make it a deal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel But Very Far Away From Most Places
It was much to far from down town and many other sites which was a long inconveiniant time consuming commute and costly but otherwise was very good,tks Want to mention that my name is Rick Worobec and I was the only one who ended up taking the trip because Michael(Mike) Bower had cancelled his ticket. My trip payment remained on his cc card. The trip was set up by me and I had used my email for communications because Mike does not have an email account,so because of this as well as me being the only who travelled,i request that the account and status be changed to my name for future travel and use of the accumulated points.Thank You

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in October 2016
We stayed at this hotel in October I don't normally write reviews but I have to admit this hotel was amazing from the staff to the food and the rooms. Would definitely recommend this hotel away from the hustle and bustle but still not to far to venture out Davinder.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , excellent facilities-a little far
We were attending the Cantonese fair and wanted a hotel a little away from the noise and business of Guangzhou.Hotel was excellent and new with interesting finishes, very comfortable room and fantastic bathroom finishes( Toto toilet/ sanitary ware but no modern electronic bidets) esp for a double tree hotel range. The lake view is refreshing but a little spoilt by blocks of high rise coming up blocking part of the distant mountain views. Staff at front desk,restaurant, housekeeping were all friendly and helpful. But their level of English is much to b desired for an American chain, simple questions can't be answered tho they tried hard..they had Segways for hire ( excellent idea) but only 1 out of 2 available for hire. Had issues getting them repaired Closest shops at Wanda plaza was a hot 20 mins walk. Shuttle bus was provided to the fair made life easier but our excursions and after dinner taxi trips from the middle of city( tian he area) was a little daunting. The lack of spoken Mandarin / Cantonese can make it difficult to get around, order at restaurants. Also rudeness of taxi drivers who snipe at customers with comments ( in Chinese) thinking I didn't understand about how far it was from the get 'city' and other unsavory comments. Traffic jams when closer to city. Took 35 to 55 min (70 to 85 yuan)to get to Tian he( district) where many great local cantonese cuisine are located. A lovely place to chill out- trips into town can be a little taxing!