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Park Hyatt Guangzhou

5.0 star property
Luxury Guangzhou hotel in Tianhe with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Park Hyatt Guangzhou

Exterior
Couples treatment room(s), hot tub, steam room, body treatments
Property grounds
Minibar, in-room safe, desk, soundproofing
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Gym
    Gym
The price is AU$329
includes taxes & fees
6 Nov - 7 Nov

Explore the area

Map
No. 16, Huaxia Road, Zhujiang New Town, Guangzhou, Guangdong
  • Guangzhou Opera House
    6 min walk
  • Flower City Square
    12 min walk
  • Guangzhou Library
    2 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    48 min drive

Room options

View all photos for 2 Double Beds Park View

48-inch LED TV with cable channels, TV, pay films

2 Double Beds Park View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Bathrobes
Deep-soaking bath
  • 52 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed River View

1 King Bed River View

1 King Bed River View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Bathrobes
Deep-soaking bath
  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Beds River View

View from room

2 Double Beds River View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Bathrobes
Deep-soaking bath
  • 52 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Park Deluxe King

Park Deluxe King | View from room

Park Deluxe King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Bathrobes
Deep-soaking bath
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Living area

Park Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
  • 109 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed Canton Tower View

1 King Bed Canton Tower View | View from room

1 King Bed Canton Tower View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Bathrobes
Deep-soaking bath
  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower View Suite

Tower View Suite

Tower View Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
  • 109 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Double Beds Canton Tower View

View from room

2 Double Beds Canton Tower View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Bathrobes
Deep-soaking bath
  • 52 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 260 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Diplomat Suite

Minibar, in-room safe, desk, soundproofing

Diplomat Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 208 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Park Deluxe Suite

Park Deluxe Suite

Park Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
  • 109 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, River View

Deluxe Studio Suite, 1 King Bed, River View | Living area

Deluxe Studio Suite, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
  • 109 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 KING BED

Minibar, in-room safe, desk, soundproofing

1 KING BED

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Bathrobes
Deep-soaking bath
  • 52.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 DOUBLE BEDS

View from room

2 DOUBLE BEDS

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Bathrobes
Deep-soaking bath
  • 52 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed Park View

1 King Bed Park View

1 King Bed Park View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Bathrobes
Deep-soaking bath
  • 52 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Four Seasons Guangzhou
Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (416)
The price is AU$499
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Four Seasons Guangzhou

About the area

Guangzhou

A luxury stay in the heart of Guangzhou awaits you at Park Hyatt Guangzhou. Within a 10-minute stroll you'll find Guangzhou Opera House and Guangzhou Library within a 30-minute walk. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at The Spa can include hot stone massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The restaurant, Dining Room, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. The Roof Bar is the hotel's own cocktail bar. Enjoy the 24-hour gym and sauna. 13993 square feet (1300 square metres) of event facilities include a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 5-property class Tianhe hotel include Tee Mall and Guangdong Museum.

What's nearby

  • Guangzhou Opera House - 6 min walk
  • Taikoo Hui - 3 min drive
  • Canton Tower - 4 min drive
  • Beijing Road Pedestrian Street - 6 min drive
  • Canton Fair Complex - 8 min drive

Getting around

  • Zhujiang New Town Station - 2 min walk
  • Guangzhou East Railway Station - 14 min drive
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • ‪竹马居酒屋 - ‬5 min walk
  • ‪狮頭牌卤味研究所 - ‬1 min walk
  • ‪浅草亭日本料理 - ‬7 min walk
  • ‪表少茶餐厅 - ‬1 min walk
  • ‪七号营地 - ‬1 min walk

About this property

Park Hyatt Guangzhou

Luxury Guangzhou hotel in Tianhe with 3 restaurants
Park Hyatt Guangzhou offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 13993 square feet (1300 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Park Hyatt Guangzhou. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 208 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Park Hyatt Guangzhou offers 208 air-conditioned accommodations with minibars and espresso makers. 48-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dining Room
  • Living Room
  • The Roof Bar
  • Yue Jing Xuan

Family friendly

  • Baby bath
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (13,993 square foot of space)

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 16 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hyatt Guangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 per person
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou
Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou Guangzhou
Park Hyatt Guangzhou Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Park Hyatt Guangzhou?

Park Hyatt Guangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Hyatt Guangzhou?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Park Hyatt Guangzhou on 6 Nov 2024 start from AU$329.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Hyatt Guangzhou?

Yep, Park Hyatt Guangzhou has a free self car park and free valet parking.

Is there a spa on site at Park Hyatt Guangzhou?

Yep, The Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Park Hyatt Guangzhou have a pool?

Park Hyatt Guangzhou has a pool and an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Park Hyatt Guangzhou?

Park Hyatt Guangzhou features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, 24-hour room service and espresso makers.

What makes Park Hyatt Guangzhou a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Park Hyatt Guangzhou.

Is Park Hyatt Guangzhou family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as baby baths and free infant beds in the guestrooms, it's no surprise that Park Hyatt Guangzhou is a hit with families.

Are there hot tubs in the rooms at Park Hyatt Guangzhou?

No, but there are deep-soaking baths in the guestrooms.

Does Park Hyatt Guangzhou serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Hyatt Guangzhou?

No, Park Hyatt Guangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Park Hyatt Guangzhou?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hyatt Guangzhou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Hyatt Guangzhou?

No, pets and service animals are not allowed.

Park Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 103 reviews" "
Rating 8 - Good. 24 out of 103 reviews" "
Rating 6 - Okay. 4 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 6 out of 103 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

chuqian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the cleaning staff was always polite and the room was always clean.
Stayed 5 nights in Jul 2024

2/10 Terrible

TING

Stayed 1 night in May 2024

10/10 Excellent

Eloy, Cutler Bay

Stayed 2 nights in Apr 2024

10/10 Excellent

Jian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, superb service from staff, amazing view.
Stayed 1 night in Apr 2024

10/10 Excellent

Zitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Xiaoyan

Travelled with family
Good hotel, good room, good service
Stayed 1 night in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Hotel is modern and comfortable. Service is great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Or Tsun Yu

Stayed 2 nights in Nov 2023

10/10 Excellent

Kanti

Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ying

Stayed 1 night in Jul 2023

10/10 Excellent

Miaotian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Vincent

Stayed 3 nights in Aug 2022

2/10 Terrible

Rodney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible Service and Attitude
I’m posting this for my wife, as I booked the hotel for her solo trip. During the night the A/C wasn’t getting cool, it couldn’t get below 22 deg. The hotel didn’t even have a fan for to use. The hotel offered me a mediocre breakfast and a late check out after I complained and they moved me around to different rooms without any sleep. However, the next day while I was trying to take a nap around 11:45am, a man knocked on the door once and let himself into the room without saying anything. After my shock and I confronted him, he said he was room service and had the wrong room. When I checked out I asked to speak to the manager, Mark Wong, who said the man was checking laundry which is different than what the man said. Mark said they would investigate and call me later. They called me back to say after investigating the man knocked, so it was “ok” to which I replied he opened the door before I could say anything and the reply was “everyone has a different perception of time”. As a solo woman traveler, Mark’s indifference to the situation is unforgivable and he should be ashamed. There is absolutely no excuse for any staff entering a room without proper time and announcing why they are there. I’m thankful I was not changing or in the shower when the man entered.
Stayed 1 night in Oct 2021

4/10 Poor

shiqiu

Stayed 1 night in Nov 2020

10/10 Excellent

Ziyad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay at
Indescribable place. The lobby little bit dim.
Stayed 3 nights in Dec 2019

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Wei

Stayed 1 night in Sep 2019

10/10 Excellent

Alden, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
great place like all other Park Hyatt! and great location as well
Stayed 2 nights in Sep 2019

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019

6/10 Okay

Charles

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good location. Good facility. Bad service.
It’s such a good location and good building it’s a shame that the service isn’t very good.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure
Always a pleasure staying here on business.
Stayed 2 nights in May 2019

8/10 Good

KELVINCHEUNG, Hong Kong

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, privacy very good, staff too young & seem not well trained !
Stayed 2 nights in May 2019