See all properties
Save

The Ritz-Carlton, Guangzhou

5.0 star property
Luxury Guangzhou hotel in Tianhe with 5 restaurants

Photo gallery for The Ritz-Carlton, Guangzhou

Premium bedding, down duvets, pillow-top beds, minibar
Lobby
View from property
Lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Room service
  • Breakfast available
The current price is AU$311
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou, Guangdong, 510623
  • Guangzhou Library
    ‪1 min walk‬
  • Flower City Square
    ‪11 min walk‬
  • Guangdong Museum
    ‪12 min walk‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, River View, Tower (Canton Tower River View Twin Room)

Room, 2 Single Beds, River View, Tower (Canton Tower River View Twin Room)

Room, 2 Single Beds, River View, Tower (Canton Tower River View Twin Room)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, River View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 Bedroom, River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Premium bedding
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View (Opera River View Twin Room)

Room, 2 Single Beds, River View (Opera River View Twin Room)

Room, 2 Single Beds, River View (Opera River View Twin Room)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 1 Bedroom, City View

55-inch LED TV with satellite channels

Club Suite, 1 Bedroom, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

55-inch LED TV with satellite channels

Club Suite, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 130 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 130 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Premium bedding, down duvets, pillow-top beds, minibar

Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
  • 100 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Opera River View King Room)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, River View (Opera River View King Room)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, City View

55-inch LED TV with satellite channels

Deluxe Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Four Seasons Guangzhou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (454)
The price is AU$455
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Four Seasons Guangzhou

About the area

Guangzhou

A luxury stay in Guangzhou awaits you at The Ritz-Carlton, Guangzhou. Within steps you'll find Guangzhou Library and Guangdong Museum. Highlights at this hotel include 5 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at The Ritz-Carlton Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, FOODS, serves Fusion cuisine and is open for breakfast, lunch and dinner. The Churchill Bar is the hotel's own bar. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 10764 square feet (1000 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Tianhe hotel include Canton Fair Complex and Canton Tower.

What's nearby

  • Guangdong Museum - 12 min walk
  • Guangzhou Opera House - 17 min walk
  • Taikoo Hui - 3 min drive
  • Canton Tower - 3 min drive
  • Canton Fair Complex - 7 min drive

Getting around

  • Liede Station - 10 min walk
  • Guangzhou East Railway Station - 16 min drive
  • Baiyun International Airport (CAN) - 30 min drive

Restaurants

  • ‪炳胜品味 - ‬16 min walk
  • ‪星巴克 - ‬5 min walk
  • ‪尚莲.越泰LIAN Viet& Thai Cuisine - ‬6 min walk
  • ‪广州酒家 - ‬15 min walk
  • ‪西山居酒屋 - ‬4 min walk

About this property

The Ritz-Carlton, Guangzhou

Luxury Guangzhou hotel in Tianhe with 5 restaurants
The Ritz-Carlton, Guangzhou offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury The Ritz-Carlton, Guangzhou. Free self parking is available. A complete renovation of The Ritz-Carlton, Guangzhou was completed in July 2021.

This 5-star Guangzhou hotel is smoke free.

  • 350 guestrooms or units
  • 38 levels
  • 5 dining venues
  • Conference rooms
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Ritz-Carlton, Guangzhou offers 350 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Ritz-Carlton Spa has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 248 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • FOODS
  • Lai Heen
  • LIMONI
  • Pearl Lounge
  • The Churchill Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,764 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Guangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 248 per person
  • Rollaway bed fee: CNY 408.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Ritz-Carlton
Ritz-Carlton Guangzhou
Ritz-Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou Hotel
Ritz Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou
Ritz Guangzhou
Guangzhou Ritz Carlton Hotel
The Ritz Carlton Guangzhou
The Ritz Carlton, Guangzhou
The Ritz-Carlton, Guangzhou Hotel
The Ritz-Carlton, Guangzhou Guangzhou
The Ritz-Carlton, Guangzhou Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Guangzhou?

The Ritz-Carlton, Guangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Guangzhou?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Guangzhou on 23 Feb 2025 start from AU$311.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Guangzhou?

Yep, The Ritz-Carlton, Guangzhou has a free self car park.

Is there a spa on site at The Ritz-Carlton, Guangzhou?

Yep, The Ritz-Carlton Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Ritz-Carlton, Guangzhou have a pool?

The Ritz-Carlton, Guangzhou has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Ritz-Carlton, Guangzhou?

The Ritz-Carlton, Guangzhou features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The Ritz-Carlton, Guangzhou a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Guangzhou.

Is The Ritz-Carlton, Guangzhou family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Guangzhou is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Guangzhou?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Guangzhou serve breakfast?

You bet, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Guangzhou?

No, The Ritz-Carlton, Guangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Guangzhou?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Guangzhou?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Guangzhou?

No, pets and service animals are not allowed.

The Ritz-Carlton, Guangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 281 reviews
Rating 8 - Good. 52 out of 281 reviews
Rating 6 - Okay. 17 out of 281 reviews
Rating 4 - Poor. 11 out of 281 reviews
Rating 2 - Terrible. 7 out of 281 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zac

Stayed 1 night in Dec 2024

8/10 Good

elie, brooklyn

Stayed 5 nights in Oct 2024

10/10 Excellent

paola

Stayed 4 nights in Oct 2024

10/10 Excellent

Chinyere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dmitry

Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Alejandra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

saeed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

liwei

Liked: Cleanliness
This Ritz is not well maintained to its quality. Very noisy around and difficult for transportation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like the first room we got, the hotel quickly changed another one for us. The room was big and basically had everything we need during our short stay. Just that this hotel is surrounded by tall buildings and the view is not open.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is beautiful and convenient. Services were excellent. Above all, staffs were very attentive, polite and helpful!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Ken, Chicago

Travelled with family
Liked: Cleanliness, property conditions & facilities
So much noise when you are in the room to hear people outside walking or next suite people talking .
Stayed 1 night in Jul 2024

10/10 Excellent

Li

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience.
Stayed 3 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing location!
Stayed 1 night in May 2024

10/10 Excellent

Teneka

Stayed 7 nights in May 2024

10/10 Excellent

THELMA P

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs very friendly and helpful
Stayed 5 nights in May 2024

10/10 Excellent

Thomas

Stayed 3 nights in May 2024

10/10 Excellent

Alicia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. The staff is super friendly and helpful in every way. Service is excellent. Breakfast was a wide range of delicious foods around the world.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jesse, Harlingen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Ritz-Carlton, Guangzhou was absolutely superb, highlighted by their wonderful staff, top-notch facilities, and an incredibly caring management team. From the moment we checked in, the staff was attentive and went above and beyond to ensure our comfort and satisfaction. Their genuine warmth made our experience truly special. The fitness center at the hotel is excellent. It's well-equipped with modern machines and maintained to the highest standards, offering everything needed for a comprehensive workout. The space is clean, spacious, and provides a great environment for both a quick exercise session or an extended workout. Additionally, the integrity and efficiency of the management were clearly demonstrated when we accidentally left behind a watch and headphones in our room. Not only did the hotel management promptly contact us about the forgotten items, but they also arranged a convenient way for us to retrieve them. This thoughtful action by the hotel staff was greatly appreciated and speaks volumes about their commitment to guest service. Overall, our experience at The Ritz-Carlton, Guangzhou was exceptional. With its combination of professional service, excellent amenities, and attentive care, it stands out as a top choice for anyone visiting the city. Highly recommended for anyone looking for a stay that prioritizes guest experience and satisfaction.
Stayed 2 nights in Apr 2024

2/10 Terrible

Vaibhav

Stayed 3 nights in Apr 2024

10/10 Excellent

JOSE

Stayed 5 nights in Mar 2024

8/10 Good

Fianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Roma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! The manager Rocky was fabulous . The food, the room, the spa and the whole stuff was amazing. It’s highly recommended. I love my stay in Ritz Carlton.
Stayed 4 nights in Mar 2024