Hilton Hangzhou Qiandao Lake Resort (Hangzhou, CHN): Reviews & Deals from AU$110

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Lakefront resort with 3 restaurants and marina

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Gym

Room service

Laundry

24/7 front desk

Housekeeping

includes taxes & fees

1 Dec - 2 Dec

Explore the area

600 Huanhu North Road, Hangzhou, Zhejiang, 311700

Qiandao Lake
2 min walk
Xiyuan Wharf
4 min drive
Shijatang Park
4 min drive

Room options

Premier Suite

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Private indoor hot tub

Air conditioning

Free cots/infant beds

Fridge

LCD TV

150 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, 1 King Bed

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
1 King Bed

Twin grand lake view room

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Private indoor hot tub

Air conditioning

Free cots/infant beds

Fridge

LCD TV

48 sq m
Sea view
Sleeps 3
2 Single Beds

Family Room, 1 King Bed, Lake View

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
1 King Bed

King grand lake view room

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Private indoor hot tub

Air conditioning

Free cots/infant beds

Fridge

LCD TV

48 sq m
Sea view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Garden View

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
1 King Bed

Lake view suite

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Private indoor hot tub

Air conditioning

Free cots/infant beds

Fridge

LCD TV

48 sq m
Sea view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Lake View

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
1 King Bed

King lake view room

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Private indoor hot tub

Air conditioning

Free cots/infant beds

Fridge

LCD TV

48 sq m
Sea view
Sleeps 3
1 King Bed

Deluxe Room, 2 Single Beds

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
2 Single Beds

Deluxe Suite, Lake View

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Private indoor hot tub

Air conditioning

Free cots/infant beds

Fridge

LCD TV

100 sq m
Sea view
Sleeps 3
1 King Bed

Room, Accessible

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

49.6 sq m
Sleeps 3
1 King Bed

Family Suite, 1 King Bed

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
1 King Bed

Deluxe Room, 2 Single Beds

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
2 Single Beds

King hilton guest room

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Private indoor hot tub

Air conditioning

Free cots/infant beds

Fridge

LCD TV

48 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
1 King Bed

Family Room, 1 King Bed

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
1 King Bed

Twin hilton guest room

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Private indoor hot tub

Air conditioning

Free cots/infant beds

Fridge

LCD TV

48 sq m
Sleeps 3
2 Single Beds

Presidential Suite

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Private indoor hot tub

Air conditioning

Free cots/infant beds

Fridge

LCD TV

700 sq m
Sleeps 6
1 King Bed

Family Room, 2 Single Beds

Highlights

Furnished balcony or patio

Garden

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Pillow menu

Down duvet

Sleeps 3
2 Single Beds

Twin lake view room

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Private indoor hot tub

Air conditioning

Free cots/infant beds

Fridge

LCD TV

48 sq m
Sea view
Sleeps 3
2 Single Beds

Hilton Twin Room

Sleeps 2
2 Double Beds

Deluxe Queen Room

Sleeps 2
1 King Bed

Accessible Room

Sleeps 2
1 King Bed

Premium Deluxe Lake View Twin Room

Sleeps 2
2 Double Beds

Grand King Lake View Room

Sleeps 2
1 King Bed

Lake View KIng Room

Sleeps 2
1 King Bed

Deluxe 2-bed Room

Sleeps 2
2 Double Beds

Presidential Suite

Sleeps 4
2 King Beds

Deluxe Lake View Suite

Sleeps 2
1 King Bed

Deluxe Lake-view Parent-child Suite

Sleeps 3
1 Single Bunk Bed and 1 King Bed

Lake-view Suite

Sleeps 2
1 King Bed

Selected Deluxe Room - Lake-View (Double Bed)

Sleeps 2
1 King Bed

Dream Garden Family Room (Triple Beds)

Sleeps 3
2 Double Beds and 1 Single Bed

Deluxe Family Friendly Family Room - Lake-View

Sleeps 3
1 King Bed and 1 Single Bunk Bed

Premier Suite

Sleeps 2
1 King Bed

Grand Lake View Double Room

Sleeps 2
2 Double Beds

Lake View Double Room

Sleeps 2
2 Double Beds

Suite With Garden View

Sleeps 3
1 King Bed

Hilton Room (Double Bed)

Sleeps 2
1 King Bed

Lake-view Parent-child Room

Sleeps 3
1 King Bed and 1 Single Bed

Deluxe Lake-view Parent-child Room

Sleeps 3
1 King Bed and 1 Single Bed

Dream Garden Family Room (Double Bed)

Sleeps 3
1 King Bed and 1 Single Bed

Hilton Featured Room (Double Bed)

Sleeps 2
1 King Bed

Hilton Featured Room (2 Beds)

Sleeps 2
2 Double Beds

Similar properties

Pool

Hot tub

Spa

Kids pool

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About the area

Hangzhou

A luxury stay in Hangzhou awaits you at Hilton Hangzhou Qiandao Lake Resort. You'll be steps from Qiandao Lake and 3.1 km (2 mi) from Xiyuan Wharf. Highlights at this resort include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and hydrotherapy. The buffet restaurant, Eatzi Cafe, is open for breakfast, lunch and dinner. Lobby Lounge is the resort's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the indoor swimming pool, marina, gym and sauna. Plus you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Hangzhou resort, you'll be 3.7 km (2.3 mi) from Shijatang Park and 4.5 km (2.8 mi) from Qiandaohu National Forestry Park.

View more Resorts in Hangzhou

What's nearby

Qiandao Lake - 2 min walk - 0.2 km
Xiyuan Wharf - 4 min drive - 3.8 km
Qiandaohu National Forestry Park - 5 min drive - 5.1 km
Wangutang Park - 7 min drive - 6.7 km
Weiping Ferry Terminal - 8 min drive - 6.5 km

Getting around

Hangzhou (HGH-Xiaoshan Intl.) - 129 min drive

Restaurants

‪王家老汤面馆 - ‬17 min walk
‪好渔夫兰庭店 - ‬17 min walk
‪多多美食坊 - ‬4 min drive
‪109茶楼 - ‬16 min walk
‪小城故事 - ‬16 min walk

About this property

Hilton Hangzhou Qiandao Lake Resort

Lakefront resort with 3 restaurants and marina

Hilton Hangzhou Qiandao Lake Resort offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, a children's pool, and a fitness centre are also featured at the luxury Hilton Hangzhou Qiandao Lake Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

348 guestrooms or units

8 levels

7 buildings

3 dining venues

Conference rooms

Built in 2011

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Food/drink service (free)

Wedding services available

Pool or billiards table

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Bellhop

Lift

Bar or lounge

Hilton Hangzhou Qiandao Lake Resort offers 348 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 107-cm LCD televisions come with pay-per-view films.

Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, designer toiletries and bidets. This Hangzhou resort provides complimentary wired and wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and hairdryers can be requested.

The on-site spa has massage/treatment rooms. Services include massages. A variety of treatment therapies are provided, including hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Free self parking on site

Food and drink

Buffet breakfast available for a fee: CNY 156 for adults and CNY 78 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas

Restaurants on site

Eatzi Cafe
Lobby Lounge
Spices Bistro
Taste

Family friendly

Children's pool
DVD player
Free cot
Grocery/convenience store
In-room refrigerator
Indoor pool
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Garden
Marina
On a lake
Terrace

Full-service spa

Hydrotherapy
Massage
Spa treatment rooms

Accessibility

Lift

7 buildings
8 floors
Banquet hall
Built in 2011

Room amenities

Bedroom

Down comforter
Free cot
Pillow menu
Premium bedding

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided

Entertainment

107-cm LCD TV with premium cable/satellite channels
DVD player
Pay films

Food and drink

24-hour room service
Cookware, dishware, and utensils
Free bottled water
Minibar
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hilton Hangzhou Qiandao Lake Resort

Children and extra beds

Children are welcome.

Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 156 for adults and from CNY 78 for children
Airport shuttle fee: CNY 1600 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Hangzhou Qiandao Lake

Hilton Hangzhou Qiandao Lake Resort

Hilton Qiandao

Hilton Qiandao Resort

Hilton Qiandao Lake Resort

Hilton Qiandao Lake

Hilton Hangzhou Qiandao Lake

Hilton Hangzhou Qiandao Lake Resort Resort

Hilton Hangzhou Qiandao Lake Resort Hangzhou

Hilton Hangzhou Qiandao Lake Resort Resort Hangzhou

Frequently asked questions

What is the cancellation policy at Hilton Hangzhou Qiandao Lake Resort?

Hilton Hangzhou Qiandao Lake Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Hangzhou Qiandao Lake Resort?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Hangzhou Qiandao Lake Resort on 1 Dec 2024 start from AU$109.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Hangzhou Qiandao Lake Resort?

Yep, Hilton Hangzhou Qiandao Lake Resort has a free self car park.

Is there a spa on site at Hilton Hangzhou Qiandao Lake Resort?

Yep, there is an onsite spa at Hilton Hangzhou Qiandao Lake Resort. You'll enjoy services like massages.

Does Hilton Hangzhou Qiandao Lake Resort have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool.

What luxury perks are available at Hilton Hangzhou Qiandao Lake Resort?

Hilton Hangzhou Qiandao Lake Resort features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and private yards.

What makes Hilton Hangzhou Qiandao Lake Resort a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Hangzhou Qiandao Lake Resort.

Is Hilton Hangzhou Qiandao Lake Resort family-friendly?

You bet! With amenities such as a children's pool and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Hilton Hangzhou Qiandao Lake Resort is a hit with families.

Does Hilton Hangzhou Qiandao Lake Resort serve breakfast?

You bet, buffet brekkie is offered at Hilton Hangzhou Qiandao Lake Resort.

Is there a free airport shuttle available at Hilton Hangzhou Qiandao Lake Resort?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hilton Hangzhou Qiandao Lake Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Hangzhou Qiandao Lake Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hilton Hangzhou Qiandao Lake Resort?

No, pets and service animals are not allowed.

Hilton Hangzhou Qiandao Lake Resort Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Difei

3 Nov 2023

Stayed 1 night in Nov 2023

10/10 Excellent

David

9 Oct 2023

Stayed 3 nights in Oct 2023

2/10 Terrible

Beilei

24 Sept 2023

Disliked: Staff & service

Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…

Stayed 2 nights in Sep 2023

10/10 Excellent

ben

4 July 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Wonderful hotel. Amazing views of the lake, very good breakfast with a good mixture of Western and Eastern choices, nice outdoor pool (indoor not as nice). Happy to find such a place relatively close to Shanghai. The floor manager Stanley was really helpful and friendly as were all the staff. Be aware that the cheaper lake view rooms may be near a main road that makes being on the balcony less enjoyable. The grand lake view rooms are quiet though. The food selection and drink selection is not as wide as in Hilton's elsewhere in the world, but for the situation of the hotel I was content enough with what was on offer. Be sure to take the boat trip out to the cable car for a postcard view of the lake.

Stayed 5 nights in Jun 2020

8/10 Good

Verified traveller

22 July 2019

Liked: Cleanliness, room comfort

Disliked: Staff & service

Beautiful but not the best service

Beautiful place but it was very slow for July. None of the restaurants were open. Finding English speakers was hard. There seemed to be no activities going on besides going to the pool. Ordering room service was super hard because of the non English speaking.

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

10 Sept 2017

Liked: Staff & service, room comfort

Nice view with warm staff. Had a small issue with Yiping Ge overcharging dinner bill, but was solved quickly. Overall it was a nice stay.

Stayed 3 nights in Sep 2017

6/10 Okay

Alfa, Shanghai, China

4 May 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Luxry hotel with less staff

This a very luxry hotel with excellent views of Qiandao Lake. Clean, comfortable, but too noisy with local people. The numbers of hotel staff seems not enough to service so many guests, special in holiday. In a word, not too bad for vacations.

4/10 Poor

Kim, Shanghai

26 Feb 2015

Disliked: Staff & service

Holiday caos

Not very nice, tool me 30 min to check in and 55 min to check out cars parked every where and the food seams old. The breakfast was like a camp no service and the service I had was bad I ask the chef for omelet and then after 10 min he still giving the food to Chinese so I felt really bad?

10/10 Excellent

Sally, Los Angeles

31 Dec 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel next to the lake. Great View!

Enjoyed this hotel very much. Nice view, new building, friendly staff. We took a small private jet and it cost 1800 Yen for two islands that we visited (plus tickets to those islands). It's a pity however that there was no entertaining bar, even on Christmas Eve. The rooms we stayed were located on non-smoking floor, but however, there was slightly smell of cigarettes in the corridor and found a cigarette bud in the toilet when we first checked in. Apart from that, we love this hotel and will visit it again.

10/10 Excellent

Verified traveller

14 Oct 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wondeful customer service and a beautiful resort.

2/10 Terrible

Iskander

25 June 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Travelled with family

28 Sept 2023

Liked: Staff & service, room comfort

Stayed 1 night in Sep 2023

10/10 Excellent

QIJUN

Travelled with family

21 July 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！

Stayed 2 nights in Jul 2021

6/10 Okay

BO

16 Nov 2020

Stayed 1 night in Nov 2020

10/10 Excellent

XIAOXI

7 May 2020

Stayed 1 night in May 2020

10/10 Excellent

Dylan

6 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

当天打滴滴都打不到…不开车有点不方便

Stayed 1 night in Nov 2019

4/10 Poor

Yuet Ngan

23 Oct 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019

8/10 Good

Marbow, 上海

Travelled with family and small children

15 Aug 2019

Liked: Staff & service, property conditions & facilities

とても綺麗で良いホテルでした。しかし、ホテル内のトイレが少なく、売店が無い（飲み物を買いたかった）事が不便でした。

Stayed 1 night in Aug 2019

10/10 Excellent

ying

24 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

带着老人和小孩一起来，选了希尔顿到黄山尖的游艇，看到了全景，省的去挤热门的景点，其他时间都在泡酒店，小孩子在儿童乐园，老人打打乒乓球，总体来说就休闲，满意

Stayed 2 nights in May 2019

10/10 Excellent

KAI-TSEN, 台北，台灣

7 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿環境優良

環境非常幽靜，很適合放空的度假行程

Stayed 1 night in Nov 2018

10/10 Excellent

huaqing

31 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2018

10/10 Excellent

Ying

25 Aug 2018

园区很漂亮

非常满意，园区很漂亮，泳池也大

Stayed 1 night in Aug 2018

10/10 Excellent

JIAN

26 July 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2018

8/10 Good

HING FAN

26 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

整體而言都好滿意，酒店staff very helpful ，美中不足係自助餐水凖不理想（但收費不高），以五星級酒店以言，房間收費算便宜，下次都會選擇住這裡。

Stayed 2 nights in Nov 2017

4/10 Poor

Zhe

7 Aug 2017

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

糟糕的前台，亟待提升服务品质

前台的服务糟糕，两个订单各订了一间房，三点多去前台check in,结果被告知只有一间房，另外的房间需要现打扫，当问需要什么时间能拿到房卡时，前台显得很不耐烦！最后在四点四十分左右拿到房卡，我想即使一个快捷酒店在这方面都会比他们做的好吧！游泳池的接待也会有点让人觉得戒心太重，可能是地理位置好，平时去那边参观的游客太多了吧。总之，我现在知道了为什么它的评分在hotels.com上为何比千岛湖洲际低了那么多了，就是服务体验问题

Stayed 1 night in Jul 2017

Hilton Hangzhou Qiandao Lake Resort

Photo gallery for Hilton Hangzhou Qiandao Lake Resort

Reviews

Excellent

Popular amenities

Explore the area

Room options

View all photos for Premier Suite

Premier Suite

Highlights

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Highlights

View all photos for Twin grand lake view room

Twin grand lake view room

Highlights

Family Room, 1 King Bed, Lake View

Highlights

View all photos for King grand lake view room

King grand lake view room

Highlights

Suite, 1 King Bed, Garden View

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Lake view suite

Lake view suite

Highlights

Family Room, 1 King Bed, Lake View

Highlights

View all photos for King lake view room

King lake view room

Highlights

Deluxe Room, 2 Single Beds

Highlights

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View

Highlights

View all photos for Room, Accessible

Room, Accessible

Highlights

Family Suite, 1 King Bed

Highlights

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

View all photos for King hilton guest room

King hilton guest room

Highlights

Deluxe Room, 1 King Bed

Highlights

Family Room, 1 King Bed

Highlights

View all photos for Twin hilton guest room

Twin hilton guest room

Highlights

View all photos for Presidential Suite

Presidential Suite

Highlights

Family Room, 2 Single Beds

Highlights

View all photos for Twin lake view room

Twin lake view room

Highlights

View all photos for Hilton Twin Room

Hilton Twin Room

View all photos for Deluxe Queen Room

Deluxe Queen Room

View all photos for Accessible Room

Accessible Room

View all photos for Premium Deluxe Lake View Twin Room

Premium Deluxe Lake View Twin Room

View all photos for Grand King Lake View Room

Grand King Lake View Room

View all photos for Lake View KIng Room

Lake View KIng Room

View all photos for Deluxe 2-bed Room

Deluxe 2-bed Room

View all photos for Presidential Suite