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Emotions by Hodelpa - Juan Dolio - All inclusive

3.5 star property
Family-friendly fun on the beach, with 3 outdoor pools

Photo gallery for Emotions by Hodelpa - Juan Dolio - All inclusive

Private beach, sun-loungers, beach towels, scuba diving
Premium bedding, minibar, in-room safe, desk
Private beach, sun-loungers, beach towels, scuba diving
Winery
3 outdoor pools, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
The current price is AU$425
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Boulevard Juan Dolio, Guayacanes, 21000
  • Marbella Beach
    ‪3 min drive‬
  • Guayacanes Beach
    ‪9 min drive‬
  • Guavaberry Golf and Country Club
    ‪11 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪33 min drive‬

Room options

View all photos for Essentia OCEAN View 2 Pax

Shower, free toiletries, hair dryer, towels

Essentia OCEAN View 2 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds OR 2 Queen Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Essentia Garden View 1 Pax + 2 Chd

Premium bedding, minibar, in-room safe, desk

Essentia Garden View 1 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Essentia Garden View 1 Pax + 3 Chd

Premium bedding, minibar, in-room safe, desk

Essentia Garden View 1 Pax + 3 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Adults Only Superior Room 2 Pax

View from room

Adults Only Superior Room 2 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Family Room 1 Pax + 1 Chd

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room 1 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Essentia Ocean View 1 Pax

Premium bedding, minibar, in-room safe, desk

Essentia Ocean View 1 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Essentia Garden

Premium bedding, minibar, in-room safe, desk

Essentia Garden

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds OR 2 Queen Beds

View all photos for Essentia Ocean View 1 Pax + 1 Chd

Shower, free toiletries, hair dryer, towels

Essentia Ocean View 1 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax + 2 Chd

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room 1 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Essentia Ocean View 1 Pax + 2 Chd

Shower, free toiletries, hair dryer, towels

Essentia Ocean View 1 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room 1 Pax

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 1
  • 2 Queen Beds

View all photos for Essentia Swim 1 Pax

Premium bedding, minibar, in-room safe, desk

Essentia Swim 1 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Swim Out 1 pax

Shower, free toiletries, hair dryer, towels

Swim Out 1 pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 1
  • 2 Queen Beds

View all photos for Superior Room 1 Pax

Premium bedding, minibar, in-room safe, desk

Superior Room 1 Pax

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Essentia Ocean View 1 Pax + 3 Chd

Shower, free toiletries, hair dryer, towels

Essentia Ocean View 1 Pax + 3 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax + 3 Chd

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room 1 Pax + 3 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 1 Pax + 2 Chd

Premium bedding, minibar, in-room safe, desk

Superior Room 1 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Essentia Garden View 1 Pax

Premium bedding, minibar, in-room safe, desk

Essentia Garden View 1 Pax

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Essentia Garden View 1 Pax + 1 Chd

Premium bedding, minibar, in-room safe, desk

Essentia Garden View 1 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room 1 Pax + 1 Chd

Premium bedding, minibar, in-room safe, desk

Superior Room 1 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Out 2 pax

Premium bedding, minibar, in-room safe, desk

Swim Out 2 pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 3
  • 2 Queen Beds

View all photos for Adults Only Superior Room 1 Pax

View from room

Adults Only Superior Room 1 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Essentia Swim Out 2 Pax

Shower, free toiletries, hair dryer, towels

Essentia Swim Out 2 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 2 Queen Beds

About the area

Juan Dolio

An all-inclusive stay in Guayacanes awaits you at Emotions by Hodelpa - Juan Dolio - All inclusive. You'll be 2.2 km (1.4 mi) from Marbella Beach and 2.2 km (1.4 mi) from Los Marlins Golf Course. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .The restaurant, Oregano, serves Fusion cuisine and is open for dinner. Milwaukee is the property's own brewpub. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Added amenities include a winery, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of an area shuttle. .In proximity to this 3.5-property class Villas Del Mar property you'll find Boca Chica Beach.

What's nearby

  • Marbella Beach - 3 min drive - 2.1 km
  • Los Marlins Golf Course - 4 min drive - 2.4 km
  • Guayacanes Beach - 9 min drive - 6.8 km
  • Guavaberry Golf and Country Club - 11 min drive - 11.6 km
  • Boca Chica Beach - 28 min drive - 26.9 km

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 33 min drive

Restaurants

  • ‪Lolita - ‬3 min walk
  • ‪Ola Lola Beach Bar - ‬1 min walk
  • Oregano @ Emotions by Hodelpa
  • ‪Amici at Emotions by Hodelpo - ‬1 min walk
  • ‪Paladart - ‬10 min walk

About this property

Emotions by Hodelpa - Juan Dolio - All inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Emotions by Hodelpa - Juan Dolio - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Emotions by Hodelpa - Juan Dolio - All inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers an attached winery, a complimentary children's club and a children's pool. Self parking is free.

This 3.5-star Guayacanes property is smoke free.

  • 409 guestrooms or units
  • 9 buildings
  • 6 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Winery on site
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Emotions by Hodelpa - Juan Dolio - All inclusive offers 409 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amici
  • Ergos
  • Milwaukee
  • One Coffee
  • Oregano

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Winery

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emotions by Hodelpa - Juan Dolio - All inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Emotions Beach Resort Hodelpa All Inclusive Juan Dolio
Emotions Beach Resort Hodelpa All Inclusive
Emotions Beach Hodelpa Juan Dolio
Emotions Beach Hodelpa
Emotions Hodelpa Juan Dolio All-inclusive property Guayacanes
Emotions Hodelpa Juan Dolio Guayacanes
Emotions Holpa Juan Dolio Gua

Frequently asked questions

What is the cancellation policy at Emotions by Hodelpa - Juan Dolio - All inclusive?

Emotions by Hodelpa - Juan Dolio - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emotions by Hodelpa - Juan Dolio - All inclusive?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Emotions by Hodelpa - Juan Dolio - All inclusive on 27 Apr 2025 start from AU$424.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emotions by Hodelpa - Juan Dolio - All inclusive?

Yep, Emotions by Hodelpa - Juan Dolio - All inclusive has a free self car park.

Are there any beaches close to Emotions by Hodelpa - Juan Dolio - All inclusive?

The closest beach to Emotions by Hodelpa - Juan Dolio - All inclusive is Boca Chica Beach (22.2 km).

Is there a spa on site at Emotions by Hodelpa - Juan Dolio - All inclusive?

Yep, there is an onsite spa at Emotions by Hodelpa - Juan Dolio - All inclusive.

Does Emotions by Hodelpa - Juan Dolio - All inclusive have a pool?

Emotions by Hodelpa - Juan Dolio - All inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Emotions by Hodelpa - Juan Dolio - All inclusive?

Emotions by Hodelpa - Juan Dolio - All inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes Emotions by Hodelpa - Juan Dolio - All inclusive a romantic place to stay?

An attached winery and a private beach, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Emotions by Hodelpa - Juan Dolio - All inclusive.

Is Emotions by Hodelpa - Juan Dolio - All inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Emotions by Hodelpa - Juan Dolio - All inclusive is a hit with families.

Is there a free airport shuttle available at Emotions by Hodelpa - Juan Dolio - All inclusive?

No, Emotions by Hodelpa - Juan Dolio - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Emotions by Hodelpa - Juan Dolio - All inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emotions by Hodelpa - Juan Dolio - All inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Emotions by Hodelpa - Juan Dolio - All inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Emotions by Hodelpa - Juan Dolio - All inclusive?

There is a golf course next to Emotions by Hodelpa - Juan Dolio - All inclusive.

Emotions by Hodelpa - Juan Dolio - All inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 998 reviews
Rating 8 - Good. 235 out of 998 reviews
Rating 6 - Okay. 152 out of 998 reviews
Rating 4 - Poor. 94 out of 998 reviews
Rating 2 - Terrible. 106 out of 998 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Karla

Stayed 3 nights in Jan 2025

6/10 Okay

Feyoneisha, Brooklyn

Travelled with partner
Liked: Staff & service
My bathroom in my first room was not very clean. The toilet did not flush very well. The toilet had very weak flushing. We got a different room and the issues was the same. My husband entered the room before me, he did not inspect the bathroom. The sink looked like someone vomited in it. The room itself appeared clean, but the bathrooms were visibly dirty. The staff was ok. The food was good.
Stayed 3 nights in Jan 2025

6/10 Okay

Vera Lucia

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Robinson

Stayed 2 nights in Jan 2025

10/10 Excellent

Stephania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Emotions and it was truly an unforgettable experience! From the moment I arrived, the staff were warm, welcoming, and attentive to my every need. The room was immaculately clean, spacious, and beautifully appointed with modern amenities. The bed was incredibly comfortable, ensuring a restful night's sleep. The hotel's facilities, including the fitness center, pool, and restaurant, were top-notch. The food was delicious and the service was impeccable. What truly sets [Hotel Name] apart, however, is the exceptional service. The staff went above and beyond to ensure my stay was nothing short of perfect. I highly recommend [Hotel Name] to anyone seeking a luxurious and memorable stay. I will definitely be returning! *Highlights:* - Exceptional service - Clean and comfortable rooms - Top-notch facilities - Delicious food - Great location *Will I return?* Absolutely!
Stayed 3 nights in Jan 2025

4/10 Poor

Yaquira

Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Artie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Cheryll

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I have to say, with my limited Spanish, staff were exceptionally patient and helpful. I had an excursion booked which did not happen, Juan from guess services was amazing with keeping on top of the return payment. Thank you!
Stayed 10 nights in Dec 2024

10/10 Excellent

arelis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was excellent
Stayed 2 nights in Jan 2025

6/10 Okay

James Edward

Liked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was 8.5/10. The service staff were great, especially Eddie. The rooms were cleaned every day and fresh towels were left, which is a plus since other hotels we’ve been to don’t usually clean daily. The food in the main restaurant was ok, nothing special. The Mexican restaurant was my favorite. The ambience really took me back to Mexico and the food was spectacular. The drinks and bar service staff were nice. The only thing that we did not like was the insistent and aggressive marketing staff that tried to sell us memberships for the hotel. The guy even came up to our room to find out if we weren’t coming to his presentation and for a couple that’s on vacation, being pestered on a daily basis is quite frustrating and if I could change anything from the trip that would be it. Other than that, the experience was great.
Stayed 5 nights in Dec 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

JESSICA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look for Mildred & Pedro the best bartenders.
Stayed 2 nights in Jan 2025

10/10 Excellent

JESSICA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best bartenders especially Mildred & Pedro they are the very very best.
Stayed 2 nights in Jan 2025

4/10 Poor

Felipa

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalia

Stayed 2 nights in Jan 2025

10/10 Excellent

JESSICA

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing ok
Stayed 1 night in Jan 2025

2/10 Terrible

Addadga

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor inclusive service
Stayed 2 nights in Dec 2024

8/10 Good

Eugene, Rockaway Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice inside the resort, but as soon as you step out of it the picture is completely different. It becomes a real landfill. Why don't they clean all the garbage?
Stayed 7 nights in Dec 2024

8/10 Good

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the fact that the hotel was totally crowded, the staff maintained a kind service all the time. We had issues with the room as the hotelndid not follow the instructions of the bedding configuration of 2 queen beds, however they showed a very strong interest in solving the issue for us, and they did. The kindness of the staff makes it easier to wait until the issue is solved. Thanks for the service.
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and up to date. Staff were nice and friendly. The only problem would be people working for commission, they are very persistent and annoying. Or personal concierge, Santo, led us astray lying about a hire spa package that turned out to be a membership tour that took up 3 hours of my last day. Then they were trying to force me to buy in, saying it’s just money. I came here for all inclusive with everything I’m trying to spend accounted for, not to spend $2,000.00 plus dollars randomly for something.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bienvenido, New york

Stayed 3 nights in Dec 2024

8/10 Good

Brisilda

Stayed 2 nights in Nov 2024