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Hotel Palace Guayaquil

4.0 star property
Guayaquil hotel in Downtown Guayaquil with fitness centre and 24-hour business centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Palace Guayaquil

Lobby
Front of property
LCD TV
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110
  • San Francisco Square
    2 min walk
  • Malecon 2000
    3 min walk
  • Municipal Museum of Guayaquil
    4 min walk
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    9 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About the area

Guayaquil

Hotel Palace Guayaquil puts you in the heart of Guayaquil, within steps of Church of San Francisco and San Francisco Square. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Palace Restaurante, is open for breakfast, lunch and dinner. 1722 square feet (160 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 4-property class Downtown Guayaquil hotel, you'll find U.S. Consulate General.

What's nearby

  • Malecon 2000 - 3 min walk
  • Santa Ana Hill - 4 min drive
  • San Marino Mall - 6 min drive
  • Mall del Sol Shopping Center - 8 min drive
  • U.S. Consulate General - 10 min drive

Getting around

  • Duran Train Station - 11 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 9 min drive

Restaurants

  • ‪Pasteles & Compañía - ‬2 min walk
  • ‪Wendy's 9 de Octubre - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Tablita del Tártaro - ‬2 min walk
  • ‪Empanadas Bam-Bam - ‬2 min walk

About this property

Hotel Palace Guayaquil

Guayaquil hotel in Downtown Guayaquil with fitness centre and 24-hour business centre
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 1722 square feet (160 square metres) and includes a conference centre. An area shuttle within 5.00 km and an airport shuttle (available 24 hours) are available for a fee. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Palace Guayaquil. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Guayaquil hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 6 levels
  • 1722 sq ft of conference space
  • 160 sq. m of conference space
  • Built in 1958
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel Palace Guayaquil offers 95 accommodations with laptop-compatible safes and a hairdryer. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets and complimentary toiletries.

This Guayaquil hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palace Restaurante

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1,722 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palace Guayaquil

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Frequently asked questions

What is the cancellation policy at Hotel Palace Guayaquil?

Hotel Palace Guayaquil offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palace Guayaquil?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Palace Guayaquil on 29 Sept 2024 start from AU$97.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palace Guayaquil?

Yep, Hotel Palace Guayaquil has a free self car park. Onsite parking is limited.

Is Hotel Palace Guayaquil family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Hotel Palace Guayaquil is a hit with families.

Does Hotel Palace Guayaquil serve breakfast?

Yeah, buffet breakfast is offered on weekdays between 6:30 AM and 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Palace Guayaquil?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Palace Guayaquil?

Yep, you can grab a meal at Hotel Palace Guayaquil's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Palace Guayaquil?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Palace Guayaquil?

No, pets and service animals are not allowed.

Hotel Palace Guayaquil Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 538 out of 841 reviews" "
Rating 8 - Good. 242 out of 841 reviews" "
Rating 6 - Okay. 42 out of 841 reviews" "
Rating 4 - Poor. 10 out of 841 reviews" "
Rating 2 - Terrible. 9 out of 841 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar E

Center the city easy access ti everywhere Close to the malecon
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying in Hotel Palace for years and always come back. Rooms are clean and spacious, breakfast is included and is very good!! Hotel is very central to many things downtown, location is great! The staff is VERY NICE, I assure you that you will not find better and nicer staff anywhere else! Christian in reception is the BEST! You will feel at home at this hotel!
Stayed 3 nights in May 2024

8/10 Good

James G

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Staff very attentive and professional. I would stay there again.
Stayed 9 nights in May 2024

10/10 Excellent

Mara, North Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and i loved their services. They are unique because you feel at home.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bethany

I don’t want to review this property
Stayed 1 night in May 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Really good hotel. Staff are brilliant
Stayed 2 nights in Apr 2024

8/10 Good

Yomaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estadía en el hotel fue de 16 días, todo fue muy bueno, la limpieza, todos los empleados fueron muy amables, la comida tanto del hotel como la del área es muy buena, la cama son bien cómodas, servicio en recepción muy bueno. Lo que no me gustó fue que la caja de seguridad la tienen en recepción y es muy inconveniente.
Stayed 15 nights in Feb 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

DEVRON, Mount Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
It was an old hotel but renovated . They need larger and smart TV's. The gym was just a treadmill, elliptical and a total body machine. Didn't get, my free upgrade. It's downtown so the neighborhood is not the safest at night but the staff are amazing. The hotel smelt great. Tips for coffee makers to be placed in rooms and for cookies to be included at the coffee station downstairs...oh and have tea as an option there as well.
Stayed 7 nights in Apr 2024

10/10 Excellent

Nanssy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 6 nights in Mar 2024

8/10 Good

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need more tv channels in English. Brochures for places to visit. Everyone was really nice and friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home comfort in downtown Guayaquil
Older elegant hotel. Everyone was very welcoming from doorman to front desk to breakfast staff. Location is right downtown close to parks and stores and restaurants. Although we ate at the hotel which had a delicious selection of foods. Room was very clean and quiet. Recommend for business or personal stay.
Simon Boliver park two blocks away
Stayed 1 night in Feb 2024

10/10 Excellent

Nanssy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive service
Stayed 3 nights in Feb 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff members
From check-in to check-out the staff members were friendly and informative all the time. The location is good if you want to inmerse yourself into the downtown area. We have a great time in Guayaquil and its surroundings.
Stayed 3 nights in Feb 2024

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Clean, nice room. Very helpful staff. I would stay there again.
Stayed 3 nights in Jan 2024

10/10 Excellent

MARIBEL, laredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is nice clean has AC good shower good area central to everything..
Stayed 4 nights in Jan 2024

2/10 Terrible

Belén

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeper STOLE my perfumes from me (all 4 came in the DutyFree bag) Went for lunch with family; came back, room was ok -but beds poorly made.
Stayed 1 night in Jan 2024

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were spacious and clean. I requested for a crib for my baby and when I got to the room there it was ! I was pleased with how clean and what a great location the hotel was on.
Stayed 1 night in Jan 2024

10/10 Excellent

Shanthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and nice. Helped a lot
Stayed 1 night in Dec 2023

10/10 Excellent

LUIS, Woodhaven

Stayed 3 nights in Dec 2023

10/10 Excellent

Jose

Stayed 1 night in Dec 2023

10/10 Excellent

LORENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my mother 10 beautiful days at Palace Hotel. It exceeded my expectations. Room was great and clean. Staff very friendly always willing to help us. Transportations very safe for 10 days. Palace hotel has it own car service. I did so many errands andall secured . Free buffet breakfast for 10 days 2 people excellent. Location convenient to Bank, restaurants, drugstores, mainnstreets ,malecon rtc. Definetely i will come back with the eest of my family . Thanks Palace
Stayed 10 nights in Nov 2023

10/10 Excellent

SANTIAGO, weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Excellent breakfast
Stayed 1 night in Dec 2023