Citadines Marina Halong: Deals & Reviews (Halong City, VNM)

See all properties

Save

Luxury hotel, walk to Ha Long Night Market

Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas

Executive Apartment, 2 Bedrooms | Balcony

Overview
Rooms
Location
Policies

8.8

Excellent

Popular amenities

Pool

Pet-friendly

Bar

Breakfast available

Parking included

Gym

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Peninsula 3, Marina Halong,, Halong Marine Blvd, Hung Thang Ward, Ha Long, Quang Ninh Province

Ha Long Night Market6 min walk
Cái Dăm Market17 min walk
Sun World Ha Long Park5 min drive
Haiphong (HPH-Cat Bi)50 min drive

Room options

In-room safe, individually decorated, desk, laptop workspace

Deluxe Studio, 2 Single Beds

Highlights

Balcony

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

Full-sized fridge/freezer

LCD TV

Eco-friendly toiletries

31 sq m
Sleeps 3
2 Single Beds

Deluxe Studio

Highlights

Balcony

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

Full-sized fridge/freezer

LCD TV

Eco-friendly toiletries

31 sq m
Sleeps 3
1 King Bed

Executive Apartment, 2 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

Full-sized fridge/freezer

59 sq m
Bay view
Sleeps 7
1 King Bed and 2 Single Beds

Executive Apartment, 1 Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

Full-sized fridge/freezer

52 sq m
Partial ocean view
Sleeps 3
2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Balcony

Individually decorated

Air conditioning

Connecting rooms available

Mini-fridge

LCD TV

Eco-friendly toiletries

Rainfall showerhead

24.5 sq m
City view
Sleeps 2
2 Single Beds

Deluxe Room, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

LCD TV

49 sq m
City view
Sleeps 4
1 King Bed and 2 Single Beds

Executive Room, 1 King Bed

Highlights

Balcony

Individually decorated

Air conditioning

Connecting rooms available

Mini-fridge

LCD TV

Eco-friendly toiletries

Rainfall showerhead

24.5 sq m
City view
Sleeps 2
1 King Bed

Premier Apartment, 2 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

Full-sized fridge/freezer

84 sq m
Sleeps 7
1 King Bed and 2 Single Beds

Deluxe Apartment, 3 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

90 sq m
Bay view
Sleeps 9
2 King Beds and 2 Single Beds

Premier Apartment, 2 Bedrooms (King)

Highlights

Balcony

Separate dining area

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

Kitchenette

Full-sized fridge/freezer

84 sq m
Sleeps 7
2 King Beds

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

13 July - 14 July

About the area

Ha Long

A luxury stay in Ha Long awaits you at Citadines Marina Halong. Within a 20-minute stroll, you'll find Ha Long Night Market and Cái Dăm Market. Highlights at this hotel include 4 restaurants, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Soul Bowl Restaurant, serves Asian cuisine and is open for breakfast, lunch and dinner. On The Rocks Rooftop Bar is the hotel's own bar. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and pool loungers. 1808 square feet (168 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and free use of bicycles. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Bai Chay hotel include Sun World Ha Long Park and Ha Long International Cruise Port.

What's nearby

Ha Long Night Market - 6 min walk
Cái Dăm Market - 17 min walk
Sun World Ha Long Park - 5 min drive
Ha Long International Cruise Port - 7 min drive
Tuan Chau Beach - 16 min drive

Getting around

Ga Ha Long Station - 10 min drive
Haiphong (HPH-Cat Bi) - 51 min drive

Restaurants

‪Nha Hang Pho Bien - ‬16 min walk
‪Ẩm Thực Làng Chài Hạ Long - ‬14 min walk
‪Cua Vàng Hải Sản Nhà Hàng - ‬12 min walk
‪Vintage 198x - ‬17 min walk
‪Diamond Restaurant - ‬13 min walk

About this property

Citadines Marina Halong

Luxury hotel, walk to Ha Long Night Market

Citadines Marina Halong offers its guests a kids' pool, an indoor pool, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 1808 square feet (168 square metres) and includes conference space. A complimentary children's club, multilingual staff, and gift shops/newsstands are also featured at the luxury Citadines Marina Halong. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Ha Long hotel.

1 building

580 guestrooms or units

26 levels

4 dining venues

1808 sq ft of conference space

168 sq. m of conference space

Built in 2021

Deli

Kid's club (free)

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Pool or billiards table

Corner/local shop

Garden

Gift shop

Lift

Smoking in designated areas

Water dispenser

Bar or lounge

Citadines Marina Halong offers 580 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, Indonesian, Korean, Malay, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Onsite parking available only on request
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available for a fee: VND 350,000 for adults and VND 231,000 for children
4 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Halong Marine Plaza
On The Rocks Rooftop Bar
Sandals Restaurant
Soul Bowl Restaurant
Vaina Patisserie & Coffee

Things to do

24-hour gym
Bicycle storage
Billiards/pool table
Children's pool
Free bicycle rentals
Free children's club
Indoor pool
Outdoor pool

Family friendly

Children's pool
Free children's club
Grocery/convenience store
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

1,808 square feet of conference space
24-hour business centre
4 meeting rooms
Computer station

Outdoors

Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

26 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Building
Built in 2021
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Living plant wall
Local culture and ecosystem education
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste on request
Towels

Entertainment

LCD TV with cable channels

Food and drink

Free bottled water
Limited room service
Local meal delivery service

Outdoor space

Balcony

Air conditioning
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: VND 500000 per accommodation, per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for VND 850000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately VND 350000 for adults and from VND 231000 for children
Airport shuttle fee: VND 1490000 per vehicle (one-way, maximum occupancy 6)
Pet fee: VND 500000 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 850000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 6:00 AM to 9:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadines Marina Halong Hotel

Citadines Marina Halong Ha Long

Citadines Marina Halong Hotel Ha Long

Frequently asked questions

What is the cancellation policy at Citadines Marina Halong?

Citadines Marina Halong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Marina Halong?

As of 29 June 2024, prices found for a 1-night stay for 2 adults at Citadines Marina Halong on 2 July 2024 start from AU$120.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citadines Marina Halong?

Yep, Citadines Marina Halong has a free self car park.

Are there any beaches close to Citadines Marina Halong?

The closest beach to Citadines Marina Halong is Tuan Chau Beach (3.8 km).

Does Citadines Marina Halong have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 9:00 PM.

What luxury perks are available at Citadines Marina Halong?

Citadines Marina Halong features an outdoor pool, an indoor pool and 4 restaurants.

What makes Citadines Marina Halong a romantic place to stay?

Garden-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Citadines Marina Halong.

Does Citadines Marina Halong serve breakfast?

You bet, buffet breakfast is on offer daily.

Is there a free airport shuttle available at Citadines Marina Halong?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Citadines Marina Halong?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Citadines Marina Halong?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Citadines Marina Halong Reviews

8.8

Excellent

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Anh Quoc

Travelled with family

13 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect place to stay and relax.

Stayed 1 night in Mar 2024

10/10 Excellent

Laxmikant

29 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2023

10/10 Excellent

jenny

Travelled with family

15 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This place was very relaxing. The 2 swimming pools are too small and way too crowded. The breakfast is not good. Overall the place is good.

Stayed 3 nights in Jul 2023

10/10 Excellent

Brenda

Travelled with family

15 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2023

6/10 Okay

Samuel

Travelled with partner

23 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is stunning, spotlessly clean and the pools are really nice. Breakfast buffet was varied and had a massive selection. Unfortunately the bed was the hardest we have experienced in any hotel and we did not have a good nights sleep. The shower is bizarre too, it’s in the bath at the same level as the bath tap, and there is no holder or bath curtain meaning you have to hold the shower head and water goes on the floor no matter how careful you are. The area around the hotel is almost completely abandoned.

10/10 Excellent

CINDY

Travelled with family

19 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL 👍👍👍

Excellent is only the world i can say for this hotel. I give 5 ⭐️ for all & definitely will recommend to all my friends if they visit Halong Bay in future.

Stayed 2 nights in Mar 2023

2/10 Terrible

Samuel

Travelled with family

11 Dec 2022

Disliked: Staff & service, property conditions & facilities, room comfort

Building site - do not book!

We booked 2 nights here for my gf’s 30th and regret the entire experience. A room with a view (of the bay) = you could just about see the bay but most of the view was of the giant construction site surrounding the hotel. There’s no mention of this on hotels.com and the photos shown are CGI = there’s absolutely zero greenery surrounding the hotel and construction went on from 8am to 10pm at night. See photos for the view from the balcony, it was very noisy! When we arrived, we immediately wanted to check out after realising the hotel wasn’t as marketed or as expected. Despite spending over 4 hours on the phone to various agents from hotels.com, none of them were able to help and I was told to wait 10+ days for a response, despite only staying for x 2 nights. On the first night, there was a party happening next door until 2am. Despite several phone calls and trips to reception, they weren’t able to get our neighbours to turn the music down. We ended up having to request a room change just for a quiets night sleep - and zero apologies given for the inconvenience. Hotel was also like a ghost town, very few people there, probably because of the construction and fake photos that hotels.com shows of it. Do not stay here, and also do not book through hotels.com either as customer service is terrible !

Stayed 2 nights in Nov 2022

10/10 Excellent

Matthew, Christchurch

28 Oct 2022

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Travelled with family

11 Aug 2022

Liked: Cleanliness, staff & service, amenities

It is located in the middle of nowhere in an area in full development but yet inhabited. It might be ok in a few years but not now. Severe problems with the A/C.

Stayed 2 nights in Aug 2022

10/10 Excellent

PARMOD K

13 July 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Travelled with family

4 July 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2022

10/10 Excellent

YAERIN

30 July 2023

Stayed 1 night in Jul 2023

Citadines Marina Halong

Choose dates to view prices

Photo gallery for Citadines Marina Halong

Excellent

Popular amenities

Check-in time

Check-out time

Explore the area

Room options

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Highlights

View all photos for Deluxe Studio

Deluxe Studio

Highlights

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Highlights

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Highlights

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

Highlights

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms

Highlights

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms

Highlights

View all photos for Premier Apartment, 2 Bedrooms (King)

Premier Apartment, 2 Bedrooms (King)

Highlights

Similar properties

DeLaSea Ha Long Hotel

About the area

Ha Long

What's nearby

Getting around

Restaurants

About this property

Citadines Marina Halong

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know