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New Star Halong Hotel

3.0 star property
Ha Long hotel in Bai Chay with free airport shuttle and 24-hour front desk

Photo gallery for New Star Halong Hotel

View from property
Lobby
Lobby
Suite | Living area
Minibar, in-room safe, desk, blackout curtains

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Cai Dam - Bai Chay Ward, Ha Long
  • Cái Dăm Market
    ‪9 min walk‬
  • Ha Long Night Market
    ‪12 min walk‬
  • Sun Square
    ‪4 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪42 min drive‬

Room options

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About the area

Ha Long

At New Star Halong Hotel you'll be within just a 15-minute stroll of Cái Dăm Market and Ha Long Night Market. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include coffee/tea in a common area, karaoke and laundry facilities. There's also limited parking, along with the convenience of an area shuttle. .In the area of this 3-property class Bai Chay hotel, you'll find Halong Bay Marina.

What's nearby

  • Ha Long Night Market - 12 min walk
  • Dragon Park - 5 min drive
  • Ha Long International Cruise Port - 6 min drive
  • Bai Chay Beach - 8 min drive
  • Halong Bay Marina - 11 min drive

Getting around

  • Ga Ha Long Station - 7 min drive
  • Haiphong (HPH-Cat Bi) - 42 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬10 min walk
  • ‪Nha Hang Pho Bien - ‬7 min walk
  • ‪La Luna Coffee - ‬18 min walk
  • ‪Dung Anh Coffee - Bakery - ‬4 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬8 min walk

About this property

New Star Halong Hotel

Ha Long hotel in Bai Chay with free airport shuttle and 24-hour front desk
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A roundtrip airport shuttle is free at scheduled times. Multilingual staff, karaoke, and tour/ticket assistance are also featured at the business-friendly New Star Halong Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Ha Long hotel.

  • 108 guestrooms or units
  • Karaoke
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
New Star Halong Hotel offers 108 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle during limited hours at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Karaoke
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from 15 August 2022 to 15 August 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

New Star Halong
New Star Halong Hotel Hotel
New Star Halong Hotel Ha Long
New Star Halong Hotel Hotel Ha Long

Frequently asked questions

What is the cancellation policy at New Star Halong Hotel?

New Star Halong Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at New Star Halong Hotel?

Yep, New Star Halong Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to New Star Halong Hotel?

The closest beach to New Star Halong Hotel is Bai Chay Beach (3.3 km).

Is there a free airport shuttle available at New Star Halong Hotel?

Yep, there's a free airport shuttle at scheduled times.

Is there a bar or restaurant at New Star Halong Hotel?

Yep, you can grab a meal at New Star Halong Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at New Star Halong Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at New Star Halong Hotel?

No, pets are not allowed.

New Star Halong Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

9.4/10

Cleanliness

7.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

DONGHYUK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Iris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room very nice and also comfy bad. The only thing is very not good the not speak English and not help u to buy trips or bus like others hotel
Stayed 2 nights in Sep 2019

8/10 Good

DONGHYUK, 서울 성동구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋네요
솔직히 가격대비 깨끗하였습니다 조식은 별로이네요
Stayed 2 nights in Mar 2019