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Phoenix Hotel Ha Long

4.0 star property
Hotel in Ha Long with 24-hour front desk and restaurant

Photo gallery for Phoenix Hotel Ha Long

Front of property
Terrace/patio
Minibar, desk, soundproofing, free WiFi
Exterior
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000
  • Cái Dăm Market
    ‪2 min walk‬
  • Ha Long Night Market
    ‪9 min walk‬
  • Dragon Park
    ‪5 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪41 min drive‬

Room options

View all photos for Exclusive Double Room, City View

Exclusive Double Room, City View | Room amenity

Exclusive Double Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Fan
Private bathroom
Hairdryer
Bathrobes
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Minibar, desk, soundproofing, free WiFi

Superior Double or Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Fan
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Room amenity

Deluxe Double Room, 1 Bedroom

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Fan
Private bathroom
Hairdryer
Bathrobes
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Fan
Private bathroom
Hairdryer
Bathrobes
  • City view
  • 35 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Room amenity

Deluxe Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Fan
Private bathroom
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

About the area

Ha Long

Phoenix Hotel Ha Long places you steps from Cái Dăm Market and within a 10-minute stroll of Ha Long Night Market. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Enjoy access to scooter/moped rentals and bike hire. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .In the area of this 4-property class Bai Chay hotel, you'll find Halong Bay Marina.

What's nearby

  • Cái Dăm Market - 2 min walk - 0.2 km
  • Ha Long Night Market - 9 min walk - 0.8 km
  • Bai Chay Beach - 4 min drive - 3.8 km
  • Dragon Park - 5 min drive - 4.3 km
  • Ha Long International Cruise Port - 6 min drive - 5.3 km

Getting around

  • Ga Ha Long Station - 7 min drive
  • Haiphong (HPH-Cat Bi) - 41 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬6 min walk
  • ‪Nha Hang Pho Bien - ‬2 min walk
  • ‪Dung Anh Coffee - Bakery - ‬5 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬6 min walk
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬4 min walk

About this property

Phoenix Hotel Ha Long

Hotel in Ha Long with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Phoenix Hotel Ha Long. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ha Long hotel.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Phoenix Hotel Ha Long offers 38 air-conditioned accommodations with fireplaces and minibars. 25-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

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  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.7 out of 5, Exceptional, 144 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Fireplace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

Property is also known as

Phoenix Ha Long
Phoenix Hotel Ha Long Hotel
Phoenix Hotel Ha Long Ha Long
Phoenix Hotel Ha Long Hotel Ha Long

Frequently asked questions

What is the cancellation policy at Phoenix Hotel Ha Long?

Phoenix Hotel Ha Long offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Phoenix Hotel Ha Long?

Yep, Phoenix Hotel Ha Long has a free self car park.

Are there any beaches close to Phoenix Hotel Ha Long?

The closest beach to Phoenix Hotel Ha Long is Bai Chay Beach (3.4 km).

What makes Phoenix Hotel Ha Long a romantic place to stay?

A lounge bar, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Phoenix Hotel Ha Long.

Is there a free airport shuttle available at Phoenix Hotel Ha Long?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Phoenix Hotel Ha Long?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Phoenix Hotel Ha Long?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Phoenix Hotel Ha Long?

No, pets are not allowed.

Phoenix Hotel Ha Long Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.0/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hung

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.

2/10 Terrible

jeremy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Très moyen

Personnel incompétent
Stayed 1 night in Mar 2025

6/10 Okay

Philipp

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2019