See all properties
Save
Entire home

Oakwood Ha Long

3.5 star property
Family-friendly villa with 2 outdoor pools and free breakfast

Photo gallery for Oakwood Ha Long

In-room safe, desk, laptop workspace, blackout curtains
Bar (on property)
Aerial view
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Parking included
  • Gym
The current price is AU$272
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Number 9, Ha Long Street, Bai Chay Ward, Ha Long, Quang Ninh, 200000
  • Bai Chay Beach
    ‪12 min walk‬
  • Dragon Park
    ‪2 min drive‬
  • Ha Long International Cruise Port
    ‪3 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪53 min drive‬

Room options

View all photos for 2 Bedrooms Deluxe Lake Side Villa

In-room safe, desk, laptop workspace, blackout curtains

2 Bedrooms Deluxe Lake Side Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedrooms Deluxe Garden View Villa

In-room safe, desk, laptop workspace, blackout curtains

2 Bedrooms Deluxe Garden View Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Single Beds

View all photos for 3 Bedrooms Oakwood Junior Villa

In-room safe, desk, laptop workspace, blackout curtains

3 Bedrooms Oakwood Junior Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for 3 Bedrooms Deluxe Garden View Villa

In-room safe, desk, laptop workspace, blackout curtains

3 Bedrooms Deluxe Garden View Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 3 bedrooms
  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for 4 Bedrooms Deluxe Lake Side Villa

In-room safe, desk, laptop workspace, blackout curtains

4 Bedrooms Deluxe Lake Side Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for 5 Bedrooms Oakwood Junior Villa

In-room safe, desk, laptop workspace, blackout curtains

5 Bedrooms Oakwood Junior Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 5 bedrooms
  • Sleeps 10
  • 3 King Beds and 4 Single Beds

View all photos for 4 Bedrooms Deluxe Garden View Villa

In-room safe, desk, laptop workspace, blackout curtains

4 Bedrooms Deluxe Garden View Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for 3 Bedrooms Deluxe Lake Side Villa

In-room safe, desk, laptop workspace, blackout curtains

3 Bedrooms Deluxe Lake Side Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for 4 Bedrooms Oakwood Junior Villa

In-room safe, desk, laptop workspace, blackout curtains

4 Bedrooms Oakwood Junior Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for 1 Bedroom Deluxe Garden View Villa

In-room safe, desk, laptop workspace, blackout curtains

1 Bedroom Deluxe Garden View Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Villa, 3 Bedrooms (Garden)

In-room safe, desk, laptop workspace, blackout curtains

Junior Villa, 3 Bedrooms (Garden)

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Family Villa, 3 Bedrooms, Corner

In-room safe, desk, laptop workspace, blackout curtains

Family Villa, 3 Bedrooms, Corner

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Junior Villa, 4 Bedrooms, Garden View (Garden)

In-room safe, desk, laptop workspace, blackout curtains

Junior Villa, 4 Bedrooms, Garden View (Garden)

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 4 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for Junior Villa, 2 Bedrooms (Garden)

In-room safe, desk, laptop workspace, blackout curtains

Junior Villa, 2 Bedrooms (Garden)

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 5 Bedrooms Oakwood Presidential Pool Villa

In-room safe, desk, laptop workspace, blackout curtains

5 Bedrooms Oakwood Presidential Pool Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 5 bedrooms
  • Sleeps 10
  • 3 King Beds and 4 Single Beds

View all photos for Executive Villa, 4 Bedrooms, Garden View (Oakwood)

In-room safe, desk, laptop workspace, blackout curtains

Executive Villa, 4 Bedrooms, Garden View (Oakwood)

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 4 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for Family Villa, 4 Bedrooms, Corner (Oakwood)

In-room safe, desk, laptop workspace, blackout curtains

Family Villa, 4 Bedrooms, Corner (Oakwood)

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for 5 Bedrooms Oakwood Executive Villa

In-room safe, desk, laptop workspace, blackout curtains

5 Bedrooms Oakwood Executive Villa

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
  • 5 bedrooms
  • Sleeps 10
  • 3 King Beds and 4 Single Beds

View all photos for 3 Bedrooms Deluxe Garden View Villa

In-room safe, desk, laptop workspace, blackout curtains

3 Bedrooms Deluxe Garden View Villa

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Four-Bedrooms Oakwood Junior Villa

In-room safe, desk, laptop workspace, blackout curtains

Four-Bedrooms Oakwood Junior Villa

  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for 3 Bedrooms Deluxe Lake Side Villa

In-room safe, desk, laptop workspace, blackout curtains

3 Bedrooms Deluxe Lake Side Villa

  • Sleeps 6
  • 2 Single Beds and 2 King Beds

View all photos for 2 Bedrooms Deluxe Garden View Villa

50-inch flat-screen TV with cable channels, TV

2 Bedrooms Deluxe Garden View Villa

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2-Bedrooms Deluxe Lake Side Villa

In-room safe, desk, laptop workspace, blackout curtains

2-Bedrooms Deluxe Lake Side Villa

  • Sleeps 4
  • 1 Single Bed and 1 King Bed

View all photos for 1 Bedroom Deluxe Garden View Villa

Free toiletries, hair dryer, bathrobes, slippers

1 Bedroom Deluxe Garden View Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Three-Bedrooms Oakwood Junior Villa

In-room safe, desk, laptop workspace, blackout curtains

Three-Bedrooms Oakwood Junior Villa

  • Sleeps 6
  • 2 Single Beds and 2 King Beds

View all photos for 4 Bedrooms Deluxe Garden View Villa

In-room safe, desk, laptop workspace, blackout curtains

4 Bedrooms Deluxe Garden View Villa

  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for 5 Bedrooms Oakwood Junior Villa

In-room safe, desk, laptop workspace, blackout curtains

5 Bedrooms Oakwood Junior Villa

  • Sleeps 10
  • 2 Single Beds and 1 King Bed

View all photos for 4 Bedrooms Deluxe Lake Side Villa

In-room safe, desk, laptop workspace, blackout curtains

4 Bedrooms Deluxe Lake Side Villa

  • Sleeps 8
  • 2 Single Beds and 1 King Bed

View all photos for Premier Five-Bedroom Villa

In-room safe, desk, laptop workspace, blackout curtains

Premier Five-Bedroom Villa

  • Sleeps 10
  • 3 King Beds and 4 Single Beds

View all photos for 4 Bedroom Villa With Garden

In-room safe, desk, laptop workspace, blackout curtains

4 Bedroom Villa With Garden

  • Sleeps 8
  • 2 Single Beds and 1 King Bed

View all photos for 5 Bedrooms Oakwood Executive Villa

In-room safe, desk, laptop workspace, blackout curtains

5 Bedrooms Oakwood Executive Villa

  • Sleeps 10
  • 1 King Bed and 2 Single Beds

View all photos for 4 Bedrooms Oakwood Executive Villa

In-room safe, desk, laptop workspace, blackout curtains

4 Bedrooms Oakwood Executive Villa

  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for 4 Bedrooms Junior Garden Villa

In-room safe, desk, laptop workspace, blackout curtains

4 Bedrooms Junior Garden Villa

  • Sleeps 8
  • 2 Single Beds and 1 King Bed

View all photos for 3 Bedrooms Junior Garden Villa

In-room safe, desk, laptop workspace, blackout curtains

3 Bedrooms Junior Garden Villa

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for 3 Bedrooms Family Corner Villa

In-room safe, desk, laptop workspace, blackout curtains

3 Bedrooms Family Corner Villa

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedrooms Junior Garden Villa

In-room safe, desk, laptop workspace, blackout curtains

2 Bedrooms Junior Garden Villa

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 5 Bedrooms Oakwood Presidential Villa

In-room safe, desk, laptop workspace, blackout curtains

5 Bedrooms Oakwood Presidential Villa

  • Sleeps 10
  • 1 King Bed and 2 Single Beds

View all photos for 4 Bedrooms Family Corner Villa

In-room safe, desk, laptop workspace, blackout curtains

4 Bedrooms Family Corner Villa

  • Sleeps 8
  • 2 Single Beds and 1 King Bed

About the area

Ha Long

A family-friendly stay in Ha Long awaits you at this villa. Within a 5-minute stroll you'll find Sun Square and Bai Chay Beach within a 15-minute walk. .Villa is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a balcony or patio and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. A sitting area, a private garden and free bottled water are also available. .A day of pampering can include massages and body scrubs. Enjoy the 2 outdoor swimming pools, gym and kids' swimming pool plus access to bike hire. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking.
View more Villas in Ha LongOpens in a new window

What's nearby

  • Bai Chay Beach - 12 min walk - 1.0 km
  • Dragon Park - 2 min drive - 1.6 km
  • Ha Long International Cruise Port - 3 min drive - 2.4 km
  • Ha Long Night Market - 3 min drive - 3.1 km
  • Halong Bay Marina - 8 min drive - 8.6 km

Getting around

  • Ga Ha Long Station - 11 min drive
  • Haiphong (HPH-Cat Bi) - 53 min drive

Restaurants

  • ‪Papa‘s BBQ - ‬7 min walk
  • ‪Cong Ca Phe - ‬10 min walk
  • ‪Novotel Lobby Bar - ‬3 min walk
  • ‪Công Viên Hoàng Gia - Royal Amusement Park - ‬3 min walk
  • ‪Nha Hang Vietnam - ‬9 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Oakwood Ha Long

Family-friendly villa with 2 outdoor pools and free breakfast
As a guest of Oakwood Ha Long, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and a garden are also featured at the family-friendly Oakwood Ha Long. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Ha Long villa.

  • 1 guestroom or unit
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Air-conditioned accommodation at this villa offers a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes dining tables. 50-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star villa has kitchens with fridges, microwaves and separate dining areas. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body scrubs.

Languages

English, Vietnamese

Similar properties

Property entrance

Vinpearl Resort & Spa Ha Long

  • On private beach
  • Pool
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 444 reviews
The price is AU$137
includes taxes & fees
8 Apr - 9 Apr
Vinpearl Resort & Spa Ha Long

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Body scrubs
  • Facials
  • Massage

Internet

  • Available in the villa: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Children's pool
  • Free cot
  • Playground

Kitchen

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A poolside bar
  • A restaurant
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: VND 1,500,000 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Games

Outdoor areas

  • Balcony/patio
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Bicycle rentals
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oakwood Ha Long

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 1500000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 1500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay and cash. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the villa before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Oakwood Ha Long Villa
Oakwood Ha Long Ha Long
Oakwood Ha Long Villa Ha Long
Premier Village Ha Long Bay Resort

Frequently asked questions

Is parking available at Oakwood Ha Long?

Yep, Oakwood Ha Long has a free self car park.

How much does it cost to stay at Oakwood Ha Long?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Oakwood Ha Long on 27 Apr 2025 start from AU$272.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Oakwood Ha Long?

Yep, Oakwood Ha Long is a short 12-minute walk from Bai Chay Beach.

Is there a spa on site at Oakwood Ha Long?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Oakwood Ha Long have a pool?

Oakwood Ha Long has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Oakwood Ha Long?

This property features 2 outdoor pools, as well as a private yard and a dining area.

Is Oakwood Ha Long family-friendly?

You bet! With amenities such as a children's pool, a playground and free infant beds, it's no surprise that Oakwood Ha Long is a winner with our family travellers.

Does Oakwood Ha Long serve breakfast?

Yep, complimentary buffet breakfast is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Oakwood Ha Long?

No, Oakwood Ha Long does not offer an airport shuttle service.

Is there a bar or restaurant at Oakwood Ha Long?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Oakwood Ha Long?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Oakwood Ha Long?

No, pets and service animals are not allowed.

Oakwood Ha Long Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 12 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

10/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Amazingly elegant facility.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great property, with amazing staff and facilities. just go and relax, you won't be disappointed .
Stayed 4 nights in Nov 2024

8/10 Good

Max

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Personally it’s hard to judge how this place would operate under normal conditions, but my partner and I travelled 3-4 weeks after the typhoon hit. It was evident that the place was too big for the guests staying there due to impacted tourism and found it to be very ghost town like. The place appears to only offer 4 bedroom villas, which seem to be all the same size, with 3 storeys in each, which is far too big to stay in as a solo traveller or a couple, but would be perfect for groups of persons 4 . The breakfast buffet is really nice and offers lots of variety, however, the options stay the same every day. We stayed for 4 nights, and 2 of those nights we decided to eat at the restaurant (only 1 was open at the time), the service honestly wasn’t great. They were very slow to acknowledge that we were sat at a table with no menus (in which we had to ask for) and we continuously had to grab a waiter’s attention if we wanted something. There was one time where our waiter walked off on us in the middle of ordering our food with no explanation. Wasn’t expecting that kind of service from a 5* resort. In and around the resort, they have constant music playing. However, the same 6 jazz songs are on repeat, played quite loudly, which became very annoying towards the back end of our stay. Some staff members are either really helpful or really clueless and could be a little more friendly. Overall, the place is really nice, but there is lots of room for improvement.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The resort was formally Premier which is good to know, as most drivers can’t find it. It has changed hands after covid and some of the buildings need to be bought up to new code so a lot of vacancies The staff and facilities are fantastic, especially for families The food was good too
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here! The staff were fantastic and the villa was clean and had everything we needed. The only thing missing was warmer weather so we could enjoy the pools more but that is not the hotel’s fault that we had bad timing and came when it was cold out. We really enjoyed our stay here and would recommend it to anyone.
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Alvin

Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Awesome experience
We stayed in a 4-bedroom garden view villa. It was an amazing experience. Classy and impressive villas, infrastructure, and last but not least service! We loved every moment of our stay. We also stayed, in the same trip, at another 5-star establishment in the same vicinity but we all enjoyed Premier Village much better. Highly highly recommended!
Stayed 1 night in Nov 2022

10/10 Excellent

YOUNG

Liked: Cleanliness, property conditions & facilities
가족끼리 오붓한 여행이 되었어요 독채형 단독빌라라서 좋았어요 다만 옆동이랑 붙어있어서 노래부르는 소리가 다 들려서 밤에 좀 시끄러웠네요(마이크로 고성방가)그외에는 주변 조경 관리도 잘 되어서 좋았어요 조식도 종류가 많은편은 아니였지만 깔끔하고 정갈해서 먹는데 불편함없이 아주 맛나게 먹었어요 빵 종류가 많고 계속 만들고 있어서 신선했어요 즉석요리가 별로 없어서 좀 아쉬웠네요 수영장은1.25M여서 다소 아쉽지만 가족단위 놀기에는 무난해요
Stayed 3 nights in Jul 2024

10/10 Excellent

YOUNGSEO

Travelled with family
Liked: Cleanliness, room comfort
잊지 못 할 하롱에서의 추억
하노이에 친구가족이 와서 다함께 놀러간 하롱베이. 그 곳에서 숙소의 편안함과 직원들의 친절함에 잊지못 할 여행이 되었습니다. 저녁 뷔페 메뉴가 프론트 데스크 직원의 말과 달라 불만이 있었는데, 식당 직원이 기분 언짢지 않게 잘 처리해 주셨습니다. 수영장도 아이들하고 재미있게 잘 놀고, 구명조끼와 튜브도 구비되어 있어서 너무 좋았습니다. 그리고 무엇보다 플라밍고 리조트의 불청결함에 너무 실망한 찰나에 오크우드 하 롱 숙소의 청결함에 너무 만족스러웠습니다. 앞으로 하노이에서 자주 하롱에 놀러가게 될 거 같은데, 그때마다 잊지않고 오크우드 하 롱 꼭 이용할 예정입니다. 뜻깊은 추억을 만들어 주어서 감사합니다.
Stayed 2 nights in May 2024

10/10 Excellent

Johannes

Travelled with family
Liked: Cleanliness, room comfort
Sehr surreales Erlebnis in diesem fast völlig verlassenen, extrem gepflegten Resort mit Riesenvillen, exzellentem Essen, sehr freundlichem Personal und menschenleeren Pools.
Stayed 2 nights in May 2024

10/10 Excellent

Shanshan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent ！！！
Stayed 2 nights in Oct 2023