Haiku Holiday Packages

On thé beach and lovely service but property needs a major upgrade

We would stay here again as the location is super. The only available pool, however, was crowded and small. Renovations were going on to a new pool, which also seems small. There was some construction noise.

We liked the gardens and pool area, its proximity to the beach and Whalers Village. Unfortunately we stayed in room 326 in the 'Traditional' block. Traditional actually means old and tired. Our room had a door to an adjoining room and we could hear everything that was going on with the young family staying in the room next door. The bathroom was very old, the shower stall door didn't close properly. For some reason the hotel did not service our room on the last day of our stay despite us not putting anything on the door - they must have forgotten. The rooms do not have a full service each day apparently this is to conserve water. Sheets are changed every 3 days so on that day you receive a full service, on day 2 they make the bed, replenish towels, empty bins and on the 3rd day they are supposed to just empty bins and refresh towels.

This is a great place for a quiet get away. The beach being right out side was a great extension to the property. The staff were exceptionally helpful with any inquiries that we had and helping us book outside excursions. Definitely a place we will go back to one day very soon.