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Hakone Gora KARAKU

4.5 star property
Luxury Hakone hotel in Gora with free breakfast
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hakone Gora KARAKU

Public bath
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Lobby
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Spa
  • Air conditioning
  • Parking included

Explore the area

Map
1300-8 Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    ‪6 min walk‬
  • Hakone Museum of Art
    ‪9 min walk‬
  • Miyagino Hayakawa Breakwater Cherry Blossoms
    ‪12 min walk‬
  • Atsugi Air Base (NJA)
    ‪76 min drive‬

Room options

View all photos for Dinner at 5pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dinner at 5pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Free extra futon mattress
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dinner at 5pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Dinner at 5pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Dinner at 5pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Dinner at 5pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Dinner at 8pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Dinner at 8pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Dinner at 5pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Dinner at 8pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Dinner at 8pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dinner at 5pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Dinner at 8pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dinner at 8pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dinner at 8pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Dinner at 8pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Hydromassage showerhead
Rainfall showerhead
Private bathroom
Toilet with electronic bidet
Bathrobes
Spring-water bath
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Similar properties

Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1235)
The price is AU$893
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hakone Kowakien TEN-YU

About the area

Hakone

A luxury stay in Hakone awaits you at Hakone Gora KARAKU. Within just a 10-minute stroll, you'll find Hakone Gora Park and Hakone Museum of Art. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .The restaurant, メインダイニング「六つ喜」, serves Japanese cuisine and is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas and spa services. Each morning free Japanese breakfast is offered between 7:30 AM and 9:30 AM. .Attractions within a 10-minute drive of this 4.5-property class Gora hotel include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Hakone Gora Park - 6 min walk
  • Hakone Open Air Museum - 14 min walk
  • Hakone Kowakien Yunessun - 4 min drive
  • Ōwakudani - 5 min drive
  • Pola Museum of Art - 7 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Tokyo (HND-Haneda) - 101 min drive

Restaurants

  • ‪COFFEE CAMP - ‬4 min walk
  • ‪やまひこ鮨 - ‬17 min walk
  • ‪GORA BREWERY & GRILL - ‬8 min walk
  • ‪ラウンジ花影 - ‬10 min walk
  • ‪箱根飲茶楼 - ‬14 min walk

About this property

Hakone Gora KARAKU

Luxury Hakone hotel in Gora with free breakfast
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Spa services, a vending machine, and a lift are also featured at the luxury Hakone Gora KARAKU. Free self parking is available.

This 4.5-star Hakone hotel is smoke free.

  • 70 guestrooms or units
  • Breakfast available (free)
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Dining venue
Hakone Gora KARAKU offers 70 accommodations with a safe and complimentary bottles of water. 50-inch LCD televisions come with digital channels and Netflix.

Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, spring water baths, dressing gowns and slippers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Family friendly

  • Baby bath
  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hakone Gora KARAKU?

Hakone Gora KARAKU offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakone Gora KARAKU?

Yep, Hakone Gora KARAKU has a free self car park.

Are there any beaches close to Hakone Gora KARAKU?

The closest beach to Hakone Gora KARAKU is Atami Sun Beach (17.1 km).

Is there a spa on site at Hakone Gora KARAKU?

There's no onsite spa, but this property does offer spa services.

Is Hakone Gora KARAKU family-friendly?

You bet! With amenities such as highchairs and baby baths in the guestrooms, it's no surprise that Hakone Gora KARAKU is a hit with families.

Are there hot tubs in the rooms at Hakone Gora KARAKU?

No, but there are spring water baths in the guestrooms.

Does Hakone Gora KARAKU serve breakfast?

Sure does, complimentary Japanese breakfast is served daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hakone Gora KARAKU?

No, Hakone Gora KARAKU does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Gora KARAKU?

Yep, you can grab a meal at Hakone Gora KARAKU's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Hakone Gora KARAKU?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hakone Gora KARAKU?

No, pets are not allowed.

Hakone Gora KARAKU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 111 reviews" "
Rating 8 - Good. 9 out of 111 reviews" "
Rating 6 - Okay. 9 out of 111 reviews" "
Rating 4 - Poor. 2 out of 111 reviews" "
Rating 2 - Terrible. 2 out of 111 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kohlett

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone is a unique stay in that you have your private onsen. The modern facilities coupled with the exceptional dinner and breakfast would be the reason I’d return again and again. Thank you!
Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience and service. We were all looking forward to this one night stay before our trip to Japan and it did not disappoint. The highlight was the private onsen on our balcony, we used it several times during our one day stay. Highly recommend this ryokan if you can book it
Stayed 1 night in Oct 2024

10/10 Excellent

Calvin Yue Hin, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean atmosphere was amazing exactly what we needed to relax paired with the amazing food the only regret we had was not to stay longer.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing. It was so clean and so beautiful. Best part was the private onsen. It was cloudy so we couldn’t see the mountain view. If I rebooked I would just get the cheapest view as the balcony view isn’t guaranteed.
Stayed 1 night in Sep 2024

10/10 Excellent

Yi Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

minyi

Stayed 1 night in Sep 2024

10/10 Excellent

DONNA, Los Altos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms. Loved lounge. Property was quite complicated to get around. Food so so. However Teppenyaki was exceptional. Our chef was great. Sorry to have forgotten his name.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best experience I’ve ever had at a resort or hotel. The facilities are in immaculate condition. The staff was very friendly and helpful. The breakfast and dinners were world class. If I had known how wonderful our stay would be I would have booked several more nights. Im very grateful for a wonderful stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tan Nee

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, great food and friendly staff. The room is very clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect. Accommodations, spa, facilities and food were all amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful and relaxing experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property very close to the train station. Incredible service and a fantastic traditional Japanese experience including the outfits
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana

Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay. Thank you so much! 😊
Stayed 1 night in May 2024

8/10 Good

Haig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

S W

Stayed 1 night in May 2024

10/10 Excellent

chingfang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Helen

Stayed 1 night in May 2024

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture and design of the property was very simple and clean and adapted well to its natural surroundings. The room with its bath in the balcony and the attention to details was amazing. The food at the restaurant was a bit bland and could be better. The service was great but the staff need a bit more experience in telling its story of the food and dishes. The times were also a bit inflexible despite being relatively empty. Nevertheless, it was a good time. The guest lounge was also very good but closed way too early - especially if you wanted to spend some time after dinner. The open-air vista bath was absolutely fantastic, especially at night. It had all the necessary amenities and was luxurious. I went for both nights, but found it strange that a lady worker kept visiting the men's bath to clean and refresh. Overall, a great experience with a luxury feel.
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply the nicest hotel I have ever stayed in. The service was impeccable and everything was spotlessly clean.This felt like a holiday within a holiday. My only regret is that we could not stay there longer.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Stayed 1 night in Apr 2024

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the hotel was amazing. Very traditional Japanese hotel. Comfortable beds and bedding great shower. We used taxi to get in and out and spend 1 night only. Our dinner at the Western restaurant ( grill ) was 10 stars. So amazing - expertise , food , service - all Worth it. We had western breakfast. We used bath on the balcony and it was spectacular. I can't recommend this hotel high enough. We also wore kimono all over and to dinner and that too was fun !
Stayed 1 night in Apr 2024