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Hakone Gora KARAKU

4.5 star property
Luxury Hakone hotel in Gora with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Gora KARAKU

Public bath
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Lobby
Lounge

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
1300-8 Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    6 min walk
  • Hakone Museum of Art
    9 min walk
  • Miyagino Hayakawa Breakwater Cherry Blossoms
    12 min walk
  • Atsugi Air Base (NJA)
    76 min drive

Room options

View all photos for Dinner at 5pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dinner at 5pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Free extra futon mattress
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dinner at 5pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Dinner at 5pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Dinner at 8pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Dinner at 5pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Dinner at 8pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Dinner at 8pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dinner at 5pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 5pm, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dinner at 8pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Dinner at 8pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Dinner at 8pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Dinner at 8pm, West Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bath and shower
Hairdryer
Spring-water bath
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Similar properties

Exterior
Hotel Indigo Hakone Gora, an IHG Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (606)
The price is AU$786
for 1 night
includes taxes & fees
3 Dec - 4 Dec
Hotel Indigo Hakone Gora, an IHG Hotel

About the area

Hakone

A luxury stay in Hakone awaits you at Hakone Gora KARAKU. Within just a 15-minute stroll, you'll find popular places like Hakone Gora Park and Hakone Open Air Museum. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .The restaurant, メインダイニング「六つ喜」, serves Japanese cuisine and is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas and spa services. Each morning free Japanese breakfast is offered between 7:30 AM and 9:30 AM. .Attractions within a 10-minute drive of this 4.5-property class Gora hotel include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Hakone Gora Park - 6 min walk - 0.6 km
  • Hakone Open Air Museum - 14 min walk - 1.2 km
  • Hakone Kowakien Yunessun - 4 min drive - 2.9 km
  • Ōwakudani - 5 min drive - 3.1 km
  • Pola Museum of Art - 7 min drive - 4.4 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Tokyo (HND-Haneda) - 101 min drive

Restaurants

  • ‪COFFEE CAMP - ‬4 min walk
  • ‪やまひこ鮨 - ‬17 min walk
  • ‪GORA BREWERY & GRILL - ‬8 min walk
  • ‪ラウンジ花影 - ‬10 min walk
  • ‪箱根飲茶楼 - ‬14 min walk

About this property

Hakone Gora KARAKU

Luxury Hakone hotel in Gora with free breakfast
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Spa services, a vending machine, and a lift are also featured at the luxury Hakone Gora KARAKU. Free self parking is available.

This 4.5-star Hakone hotel is smoke free.

  • 70 guestrooms or units
  • Breakfast available (free)
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Dining venue
Hakone Gora KARAKU offers 70 accommodations with a safe and complimentary bottles of water. 50-inch LCD televisions come with digital channels and Netflix.

Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, spring water baths, dressing gowns and slippers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Family friendly

  • Baby bath
  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hakone Gora KARAKU?

Hakone Gora KARAKU offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakone Gora KARAKU?

Yep, Hakone Gora KARAKU has a free self car park.

Are there any beaches close to Hakone Gora KARAKU?

The closest beach to Hakone Gora KARAKU is Atami Sun Beach (17.1 km).

Is there a spa on site at Hakone Gora KARAKU?

There's no onsite spa, but this property does offer spa services.

Is Hakone Gora KARAKU family-friendly?

You bet! With amenities such as highchairs and baby baths in the guestrooms, it's no surprise that Hakone Gora KARAKU is a hit with families.

Are there hot tubs in the rooms at Hakone Gora KARAKU?

No, but there are spring water baths in the guestrooms.

Does Hakone Gora KARAKU serve breakfast?

Sure does, complimentary Japanese breakfast is served daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hakone Gora KARAKU?

No, Hakone Gora KARAKU does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Gora KARAKU?

Yep, you can grab a meal at Hakone Gora KARAKU's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Hakone Gora KARAKU?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hakone Gora KARAKU?

No, pets are not allowed.

Hakone Gora KARAKU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 81 out of 102 reviews" "
Rating 8 - Good. 9 out of 102 reviews" "
Rating 6 - Okay. 9 out of 102 reviews" "
Rating 4 - Poor. 1 out of 102 reviews" "
Rating 2 - Terrible. 2 out of 102 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tan Nee

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, great food and friendly staff. The room is very clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect. Accommodations, spa, facilities and food were all amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful and relaxing experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property very close to the train station. Incredible service and a fantastic traditional Japanese experience including the outfits
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana

Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay. Thank you so much! 😊
Stayed 1 night in May 2024

8/10 Good

Haig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

S W

Stayed 1 night in May 2024

10/10 Excellent

chingfang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Helen

Stayed 1 night in May 2024

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture and design of the property was very simple and clean and adapted well to its natural surroundings. The room with its bath in the balcony and the attention to details was amazing. The food at the restaurant was a bit bland and could be better. The service was great but the staff need a bit more experience in telling its story of the food and dishes. The times were also a bit inflexible despite being relatively empty. Nevertheless, it was a good time. The guest lounge was also very good but closed way too early - especially if you wanted to spend some time after dinner. The open-air vista bath was absolutely fantastic, especially at night. It had all the necessary amenities and was luxurious. I went for both nights, but found it strange that a lady worker kept visiting the men's bath to clean and refresh. Overall, a great experience with a luxury feel.
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply the nicest hotel I have ever stayed in. The service was impeccable and everything was spotlessly clean.This felt like a holiday within a holiday. My only regret is that we could not stay there longer.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Stayed 1 night in Apr 2024

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the hotel was amazing. Very traditional Japanese hotel. Comfortable beds and bedding great shower. We used taxi to get in and out and spend 1 night only. Our dinner at the Western restaurant ( grill ) was 10 stars. So amazing - expertise , food , service - all Worth it. We had western breakfast. We used bath on the balcony and it was spectacular. I can't recommend this hotel high enough. We also wore kimono all over and to dinner and that too was fun !
Stayed 1 night in Apr 2024

10/10 Excellent

Mrs Paula D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely room with a private onsen. There's nothing quite like waking early and walking from your bed to a warm bath on a terrace with a stunning view. Easy walk to the cable car and ropeway to enjoy views of Mt Fuji, Lake Ashinoko and the steaming caldera.
Stayed 3 nights in Apr 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

RUGGERO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but way overpriced and full of kids who stay for free - hotel should not allow kids
Stayed 2 nights in Apr 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property with excellent service and well-trained staff. Fully recommend booking a room with a private onsen for a luxurious experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Atulya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience of the hot springs in Hakone
Stayed 1 night in Mar 2024

10/10 Excellent

Lonnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, excellent snack/wine cafe, amazing breakfast/dinner
Stayed 2 nights in Mar 2024

6/10 Okay

Karen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful, newish property. Pros: - Comfortable stylish lounge for all guests with free snacks and drinks (including a wide selection of wine, beer, spirits, and soft drinks) all day - Beautiful lobby and common areas - Professional and attentive staff - Located 5 minutes walk from the Gora train station so very convenient Cons: - The price was very high - The food was sub par in general and compared to other ryokans in Hakone (the western breakfast was much better than the Japanese dinner) - The style and view from the public onsen was not great despite facing the mountains (e.g. you could see a large factory, and the view of the trees was blocked when you were sitting in the onsen) Overall I would choose another ryoken next time I visit Hakone
Stayed 1 night in Feb 2024

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel close to Gora Station!
Hotel stay was a great experience! Staff were friendly and helpful and courteous. I would not include the meals as they were not authentic Japanese food and could be better quality as an experience. Hotel was very nice and very enjoyable stay.
Stayed 1 night in Feb 2024

10/10 Excellent

REBECCA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 2 nights here with 2 friends on a girls’ trip after several days in Tokyo. It was superb! Room was spacious, stylish, and well-equipped. We made good use of the private osana with a beautiful Mountain View. Western breakfast and fixed price Teppanyaki dinner were both delicious. We especially enjoyed and took advantage of the variety of private bath options. Great guest lounge with food and beverage, as well super relaxing stay all around!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Akiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. I’d definitely recommend it.
Stayed 1 night in Feb 2024