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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with sauna and spa services

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Reception
Lobby lounge
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm)
Hot springs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Spa
  • Air conditioning
  • Parking included
The current price is AU$932
includes taxes & fees
5 Mar - 6 Mar

Explore the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Okada Museum of Art
    ‪3 min walk‬
  • Hakone Kowakien Yunessun
    ‪3 min walk‬
  • Chisuji Falls
    ‪11 min walk‬
  • Atsugi Air Base (NJA)
    ‪98 min drive‬

Room options

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

Similar properties

Hot springs

Hotel Indigo Hakone Gora by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (679)
The price is AU$738
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hotel Indigo Hakone Gora by IHG

About the area

Hakone

A luxury stay in Hakone awaits you at Hakone Kowakien TEN-YU. You'll be within steps of Hakone Kowakien Yunessun and within a short 5-minute stroll of Okada Museum of Art. Highlights at this ryokan include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages, facials and aromatherapy. The steakhouse, Geihinkan(Steak), is open for dinner. Added amenities include free Wi-Fi in public areas and a sauna. .With a stay at this 4.5-property class Ninohira ryokan, you'll be 1.3 km (0.8 mi) from Hakone Open Air Museum and 2.7 km (1.7 mi) from Miyagino Hayakawa Breakwater Cherry Blossoms.

What's nearby

  • Hakone Kowakien Yunessun - 3 min walk
  • Hakone Open Air Museum - 16 min walk
  • Hakone Ropeway - 8 min drive
  • Lake Ashi - 9 min drive
  • Hakone Shrine - 9 min drive

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ちそば金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan with sauna and spa services
Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

  • 150 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien TEN-YU offers 150 accommodations with a safe and complimentary bottles of water. 50-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, spring water baths, slippers and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Sign language-capable staff
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 3300.0 per stay.

Payment types

Important information

Fees

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is parking available at Hakone Kowakien TEN-YU?

Yep, Hakone Kowakien TEN-YU has a free self car park.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 5 Mar 2025 start from AU$931.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hakone Kowakien TEN-YU?

The closest beach to Hakone Kowakien TEN-YU is Atami Sun Beach (15.9 km).

Is there a spa on site at Hakone Kowakien TEN-YU?

There's no onsite spa, but this property does offer services like facials and body treatments.

What makes Hakone Kowakien TEN-YU a romantic place to stay?

Garden-view dining and a lounge bar, as well as spring water baths in the guestrooms, all help set the scene for a romantic weekend at Hakone Kowakien TEN-YU.

Is Hakone Kowakien TEN-YU family-friendly?

You bet! With amenities such as highchairs and baby baths in the guestrooms, it's no surprise that Hakone Kowakien TEN-YU is a hit with families.

Are there hot tubs in the rooms at Hakone Kowakien TEN-YU?

No, but there are spring water baths in the guestrooms.

Is there a free airport shuttle available at Hakone Kowakien TEN-YU?

No, Hakone Kowakien TEN-YU does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Kowakien TEN-YU?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hakone Kowakien TEN-YU?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hakone Kowakien TEN-YU?

No, only service animals are allowed.

Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1051 out of 1301 reviews
Rating 8 - Good. 162 out of 1301 reviews
Rating 6 - Okay. 48 out of 1301 reviews
Rating 4 - Poor. 19 out of 1301 reviews
Rating 2 - Terrible. 21 out of 1301 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aarti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic onsen, best hotel experience ever. If you are thinking about booking for a night, book 2
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian, PLAYA VISTA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten-Yu was a surprise (in a good way). I had not expected much but discovered that it has a lot of little things that make the experience special. Each unit is large and has yukata's for adults and children (essentially a more casual version of a kimono) that you can wear throughout your stay at the property - while eating at the restaurants too! Nearly everyone wore them and it gave you a more "home-like" sense to the property. They also had live music concerts in the lobby (flute/saxophone) where a small group of about 20-25 guests would congregate to listen to the music. The property has free cold tea and snacks in the lobby. They also had free champagne/drinks briefly during happy hour. The kids loved the free ice cream vending machine. They had buffet breakfast included in our stay. We also learned an important lesson about dinner in Hakone area. Make your reservations before you arrive! Most people eat dinner at the property because a lot of restaurants outside are closed for dinner or have long waits. Then go to the onsen (hotspring at the property) either before or after dinner. You'll feel great. For those who don't want to get naked, you can go to Yunnesun which is next door to the property which is a fun hotspring waterpark. The kids loved it, especially the fish pedicure. It is connected via an indoor walkway. The service overall was very good - the front lobby staff was excellent although restaurant staff could be better at following up on my requests.
Stayed 2 nights in Nov 2024

10/10 Excellent

shau han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

AMMARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every minute of my stay here! Is it a little expensive? Yes. Is it worth it? Also yes! My room had a private onsen which was great but if you can overcome the shyness of being in the nude in public, the two outdoor public onsens are gorgeous! They are gender separated and the hotel switches between the two onsens each day so that everyone can enjoy both onsen settings. One is more modern with an infinity pool overlooking the mountains and the other was a more natural setting with a waterfall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Flavio K.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rajarajeswari

Travelled with family
Liked: Cleanliness, staff & service
Caring staff who made our stay memorable
Stayed 1 night in Nov 2024

10/10 Excellent

Kriztel

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Each staff member we talked to/with had an incredible experience to share with us. Friendly and professional! They supported our every need and went above and beyond to satisfy us with all of our questions and concerns! Will definitely be returning! Recommend staying two nights to enjoy the area around.
Stayed 1 night in Nov 2024

10/10 Excellent

Hong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa trip to experience Japanese onsen, and Japanese food with the set banquets. Everything from check in to room, onsen pools, dinner and breakfast was excellent. The location was great and would have been better if it wasn’t raining when we visited!
Lounge area with private onsen tub
View from the balcony
View from balcony, foggy day
View from balcony at night, and great sound of water to put you to sleep
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, what an incredible experience. I would highly recommend. Food options are limited in the hotel so keep that in mind.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla

Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just beautiful. The location is gorgeous, beautiful facilities and lots of extras included. Staff were all very helpful and polite. Loved it!
Stayed 1 night in Nov 2024

10/10 Excellent

Gillian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish we could have stayed for more than one night! The hotel was sooo beautiful and nice. We absolutely loved the onsens.
Stayed 1 night in Nov 2024

10/10 Excellent

Vonn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Ten-Yu was amazing. The property, staff, food, and town were all amazing. The hot spring water was invigorating and relaxing. The private onsen had a beautiful waterfall, the public garden was great. We didn’t try the bar, but did have dinner at the restaurant which was good, followed by a breakfast which had copious amounts of food for all tastes.
Stayed 1 night in Nov 2024

4/10 Poor

Julia

Stayed 2 nights in Oct 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very relaxing. The spa had ample options. Situated in a wonderful relaxing peaceful area. Would highly recommend! Dinner was incredible. Breakfast was okay.
Stayed 1 night in Oct 2024

10/10 Excellent

Xi

Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ki Yan Benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence facilities and experience
Stayed 2 nights in Nov 2024