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Hakone Kowakien TEN-YU

4.5 star property
Luxury Hakone ryokan in Ninohira with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Hot springs
In-room safe, blackout curtains, cots/infant beds, free WiFi
Reception
Public bath

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Okada Museum of Art
    3 min walk
  • Hakone Kowakien Yunessun
    3 min walk
  • Chisuji Falls
    11 min walk
  • Atsugi Air Base (NJA)
    98 min drive

Room options

View all photos for Gorgeous Special Kaiseki Plan at 8pm& Buffet Breakfast(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Gorgeous Special Kaiseki Plan at 8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Gorgeous Special Kaiseki Plan at 17:30 & Buffet Breakfast (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Gorgeous Special Kaiseki Plan at 17:30 & Buffet Breakfast (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room With Open Air Bath buffet breakfast + Kaiseki Course dinner 20:00 In

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room With Open Air Bath buffet breakfast + Kaiseki Course dinner 20:00 In

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room With Open Air Bath

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room With Open Air Bath

  • Sleeps 4
  • 2 Single Beds

View all photos for Maisonette Room With Open-air Bath

In-room safe, blackout curtains, cots/infant beds, free WiFi

Maisonette Room With Open-air Bath

  • Sleeps 3
  • 2 Single Beds

View all photos for Hakone-yumoto

Dining

Hakone-yumoto

  • Sleeps 5
  • 5 Single Futons

Similar properties

Room
Hyatt Regency Hakone Resort and Spa
Hot tub
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (863)
The price is AU$535
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Regency Hakone Resort and Spa

About the area

Hakone

A luxury stay in Hakone awaits you at Hakone Kowakien TEN-YU. You'll be within steps of Hakone Kowakien Yunessun and within a short 5-minute stroll of Okada Museum of Art. Highlights at this ryokan include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages, facials and aromatherapy. The steakhouse, Geihinkan(Steak), is open for dinner. Added amenities include free Wi-Fi in public areas and a sauna. .With a stay at this 4.5-property class Ninohira ryokan, you'll be 1.3 km (0.8 mi) from Hakone Open Air Museum and 2.7 km (1.7 mi) from Miyagino Hayakawa Breakwater Cherry Blossoms.

What's nearby

  • Okada Museum of Art - 3 min walk - 0.3 km
  • Hakone Kowakien Yunessun - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 16 min walk - 1.4 km
  • Lake Ashi - 9 min drive - 8.4 km
  • Hakone Shrine - 9 min drive - 8.2 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ちそば金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury Hakone ryokan in Ninohira with free parking
Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

  • 150 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien TEN-YU offers 150 accommodations with a safe and complimentary bottles of water. 50-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, spring water baths, slippers and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 3300.0 per stay.

Payment types

Important information

Fees

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is parking available at Hakone Kowakien TEN-YU?

Yep, Hakone Kowakien TEN-YU has a free self car park.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 6 Dec 2024 start from AU$978.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hakone Kowakien TEN-YU?

The closest beach to Hakone Kowakien TEN-YU is Atami Sun Beach (15.9 km).

Is there a spa on site at Hakone Kowakien TEN-YU?

There's no onsite spa, but this property does offer services like facials and body treatments.

What makes Hakone Kowakien TEN-YU a romantic place to stay?

Garden-view dining and a lounge bar, as well as spring water baths in the guestrooms, all help set the scene for a romantic weekend at Hakone Kowakien TEN-YU.

Is Hakone Kowakien TEN-YU family-friendly?

You bet! With amenities such as highchairs and baby baths in the guestrooms, it's no surprise that Hakone Kowakien TEN-YU is a hit with families.

Are there hot tubs in the rooms at Hakone Kowakien TEN-YU?

No, but there are spring water baths in the guestrooms.

Is there a free airport shuttle available at Hakone Kowakien TEN-YU?

No, Hakone Kowakien TEN-YU does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Kowakien TEN-YU?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hakone Kowakien TEN-YU?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hakone Kowakien TEN-YU?

No, only service animals are allowed.

Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 917 out of 1157 reviews" "
Rating 8 - Good. 155 out of 1157 reviews" "
Rating 6 - Okay. 46 out of 1157 reviews" "
Rating 4 - Poor. 19 out of 1157 reviews" "
Rating 2 - Terrible. 20 out of 1157 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juliana

Stayed 1 night in Aug 2024

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place to relax
Stayed 2 nights in Aug 2024

10/10 Excellent

Harish, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, beautiful green and nice views. Once you reach hotel only option is hotel restaurants. Not a lot of options for vegetarians. We had 8:30AM train from Odawara and it would suggest people to book later trains.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible & Relaxing Onsen Stay with Buffet
Wonderful, incredible stay at this onsen. Modern amenities with beautiful interiors, the best service and top-notch buffet offerings. I am hugely impressed by their services. Will definitely come back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property! Wish we could have stayed longer. We had a room with a private bath on the balcony. The room also had an amazing massage chair. We loved the clothing provided for the Onsen - so comfortable (other than the shoes - they were not made for big American feet). Free ice cream tokens whenever you wanted. The garden on the property was amazing. Buffet dinner was a bit chaotic and confusing as we were sat at a table in the back and were not told we could go to the buffet any time so we sat for a while before we figured it out. The food choices at dinner and breakfast were amazing and high quality. We would definitely return again and highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious accommodations
Wonderful staff who were all very friendly and helpful. Our room and the onsen were very clean. The outdoor onsen were beautiful and we loved getting to try them both. We enjoyed the foot bath as well.
Stayed 2 nights in Aug 2024

8/10 Good

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for those wanting a Ryokan experience without sleeping on the floor. Great private onsen in your room. Spacious rooms and comfortable beds. Hotel was very crowded during our stay. We were disappointed with the buffet dinner, very overpriced in our opinion. Good location from station. Average location for lake activities, would recommend staying closer to the lake if you don’t have a car.
Stayed 2 nights in Aug 2024

10/10 Excellent

minoru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature Viewing in Onsen
Nice view of waterfalls in onsen Nice view of sunrise in onsen
Stayed 2 nights in Aug 2024

10/10 Excellent

yasuhiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chak Kuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Wonderful service and amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Mikiya

Stayed 1 night in Aug 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ryokan with helpful staff, stunning views and fun activities. The outside public onsens were fantastic.
Stayed 2 nights in Aug 2024

10/10 Excellent

SONA, Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience of a traditional Japanese Ryokan like ambience and hot springs.
Stayed 2 nights in Aug 2024

8/10 Good

jessie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotspring
Stayed 1 night in Aug 2024

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Akiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and excellent dining. Loved the hotspring bath toward beautiful Hakone mountains. Will visit again.
Stayed 2 nights in Aug 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite nice place with great food
Stayed 1 night in Aug 2024

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt like an oasis away from the world. It was modern and service was fantastic.
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and property, but added charges for an extra person even though they were on the original booking. This was the only hotel in my 2 week Japan trip that didn’t provide water bottles and it was 6 times more expensive for the room. They are listed as an Expedia ViP location, but when I inquired about it, acted like I was crazy. I would stay again for the location and hot springs, but only at about half the price not counting the extra person portion they stronged-armed us for. Expedia - you need to pick better VIP partners.
Stayed 1 night in Jul 2024

10/10 Excellent

Ning, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
onsen ryokans & choices nearby
Stayed 2 nights in Aug 2024

8/10 Good

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
The hotel it’s good but in my stay when I went to the open onsen kids were playing and filming videos
Stayed 1 night in Jul 2024

6/10 Okay

David

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Unfortunately disappointing. Severely overrated for the price point. Only few positives were the breakfast and the onsen onsite. Room size along with features underwhelming for the exhaustive cost. Setting / Location was ok with use of the courtesy bus along with other local options.
Stayed 2 nights in Jul 2024