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The Hiramatsu Hotels & Resorts Sengokuhara

4.5 star property
Luxury Hakone hotel in Sengokuhara with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hiramatsu Hotels & Resorts Sengokuhara

Italian cuisine
Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking
Hot springs
Front of property - evening/night
Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
The price is AU$1,133
includes taxes & fees
28 Jan - 29 Jan

Explore the area

Map
1245-337 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Sengokuhara Onsen
    ‪1 min walk‬
  • Daihakone Country Club
    ‪14 min walk‬
  • Sengokuhara Susuki Prairie
    ‪15 min walk‬
  • Atsugi Air Base (NJA)
    ‪95 min drive‬

Room options

View all photos for 1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 81 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 61 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for 4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 44 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 61 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 69 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 49 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 69 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 76 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
  • 69 sq m
  • Sleeps 3
  • 2 Large Single Beds

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The price is AU$960
for 1 room
includes taxes & fees
5 Feb - 6 Feb
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About the area

Hakone

A luxury stay in Hakone awaits you at The Hiramatsu Hotels & Resorts Sengokuhara. You'll be 1.3 km (0.8 mi) from Sengokuhara Susuki Prairie and 2.7 km (1.7 mi) from Ōwakudani. Highlights at this hotel include a full-service spa, a restaurant and a complimentary breakfast. .A day of pampering can include facials and body treatments. The restaurant, Italian Restaurant, serves Italian cuisine. Plus you'll find free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4.5-property class Sengokuhara hotel include Pola Museum of Art and Lake Ashi.

What's nearby

  • Ōwakudani - 5 min drive
  • Pola Museum of Art - 6 min drive
  • Lake Ashi - 11 min drive
  • Hakone Shrine - 11 min drive
  • Hakone Open Air Museum - 12 min drive

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Tokyo (HND-Haneda) - 105 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬5 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬4 min drive
  • ‪涌わくキッチン - ‬5 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪Cafe Tune - ‬6 min drive

About this property

The Hiramatsu Hotels & Resorts Sengokuhara

Luxury Hakone hotel in Sengokuhara with a full-service spa
The Hiramatsu Hotels & Resorts Sengokuhara offers its guests a full-service spa, hot springs, and a fitness centre. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the luxury The Hiramatsu Hotels & Resorts Sengokuhara. Self parking is free.

  • 20 guestrooms or units
  • 4 levels
  • 2 buildings
  • English breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • Dining venue
The Hiramatsu Hotels & Resorts Sengokuhara offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower, spring water baths, dressing gowns and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and designer toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and body treatments.

Public bath/onsen services include an outdoor mineral hot spring (onsen). There are outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 109°F.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 25,300; reservation required

Restaurants on site

  • Italian Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor hot spring

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 43 ºC
  • In-room massages
  • Outdoor hot spring
  • Outdoor mineral hot springs (onsen)
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 25300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel Hakone
HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel
HIRAMATSU HOTELS RESORTS SENGOKUHARA Hakone
HIRAMATSU HOTELS RESORTS SENGOKUHARA
HIRAMATSU HOTELS RESORTS SENG
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hakone
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel Hakone

Frequently asked questions

Is parking available at The Hiramatsu Hotels & Resorts Sengokuhara?

Yep, The Hiramatsu Hotels & Resorts Sengokuhara has a free self car park.

How much does it cost to stay at The Hiramatsu Hotels & Resorts Sengokuhara?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at The Hiramatsu Hotels & Resorts Sengokuhara on 28 Jan 2025 start from AU$1,133.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Hiramatsu Hotels & Resorts Sengokuhara?

The closest beach to The Hiramatsu Hotels & Resorts Sengokuhara is Atami Sun Beach (18.3 km).

Is there a spa on site at The Hiramatsu Hotels & Resorts Sengokuhara?

Yep, there is an onsite spa at The Hiramatsu Hotels & Resorts Sengokuhara. You'll enjoy heaps of services like facials and body treatments.

Are there hot tubs in the rooms at The Hiramatsu Hotels & Resorts Sengokuhara?

No, but there are spring water baths in the guestrooms.

Does The Hiramatsu Hotels & Resorts Sengokuhara serve breakfast?

Yep, free English breakfast is on offer on weekdays from 8:00 AM to 10:00 AM and weekends from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Hiramatsu Hotels & Resorts Sengokuhara?

No, The Hiramatsu Hotels & Resorts Sengokuhara does not offer an airport shuttle service.

Is there a bar or restaurant at The Hiramatsu Hotels & Resorts Sengokuhara?

Yep, you can grab a meal at The Hiramatsu Hotels & Resorts Sengokuhara's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at The Hiramatsu Hotels & Resorts Sengokuhara?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Hiramatsu Hotels & Resorts Sengokuhara?

No, only service animals are allowed.

Is there a golf course on site at The Hiramatsu Hotels & Resorts Sengokuhara?

There isn't one on site, but Daihakone Country Club is a short 14-minute walk away.

The Hiramatsu Hotels & Resorts Sengokuhara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 57 reviews" "
Rating 8 - Good. 10 out of 57 reviews" "
Rating 6 - Okay. 2 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied, but not blown away !
As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.
Stayed 1 night in Oct 2024

10/10 Excellent

hiu lai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
所有嘢都滿分，所有員工服務都好好，住宿所包嘅早餐同晚都很美味，可以預約的私人溫泉很乾淨和寬敞，房間可以睇到富士山，100分的旅程！
Stayed 1 night in May 2024

10/10 Excellent

Neelima, McDonough

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Vincnet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience from all aspects, food, views, rooms, and great location. Staff are so polite and helpful. Nothing is a problem!. Loved the hot springs inside the room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and decoration, like walking thorough an art gallery (Like an annex of the Pola Museum, to go see too). The rooms are exquisite, with adjoining hot bath room with a beautiful view. And the restaurant, well, one of the most spectacular of Japan, to say the least...
Stayed 2 nights in Nov 2018

10/10 Excellent

Patrick MF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort & Delicious food!
Stayed 1 night in Feb 2018

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
連續住了三晚，客制的餐點，服務非常優。
Stayed 3 nights in Jul 2024

8/10 Good

YOKO

Travelled with partner
リゾート言っているのに、くつろげない
Stayed 1 night in Jun 2024

10/10 Excellent

Po foon

Liked: Cleanliness, property conditions & facilities, room comfort
Great food and environment
an delightful experience. The food is excellent.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with group
箱根ひらまつ
お料理が全体的に美味しくなかったのが、ざんねんでした。 私はメインの肉料理を牛肉にかえてもらいましたが、同行者の食べたメインの仔羊が臭かったそうです。
Stayed 1 night in May 2024

8/10 Good

Maiko

Stayed 1 night in Apr 2024

10/10 Excellent

DAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

kulthida

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Wing Yin Jane Clare

Stayed 2 nights in Feb 2024

10/10 Excellent

akimasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

FUMIE

Stayed 1 night in Oct 2023

10/10 Excellent

ヤエコ

Stayed 1 night in Oct 2023

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
完美
這次訂了兩晚三天一泊二食的住房。 整體而言都是美好的，服務品質，環境，設施，用料也優。 維ㄧ美中不足的是，已經告知不吃豬肉，但早餐豬肉成分還是很多。可惜。
Stayed 2 nights in Sep 2023

6/10 Okay

Sadaharu

Travelled with family
Liked: Cleanliness, staff & service
値段は安くないけど想像していたよりも部屋は狭い
Stayed 1 night in Jun 2023

10/10 Excellent

Mitsugu

Stayed 1 night in May 2023

10/10 Excellent

SHIMADA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回はオーベルジュということで 家族でお食事を堪能…はもちろんですが、お部屋の温泉もまた最高でした。 完全にオーベルジュのハードル上がりました。 ウェルカムドリンクからディナー、朝食に至るまで、舌でも眼でもお食事を堪能致しました。 お部屋の浴槽があるスペースの床には床暖房があり、 庭に向かって窓がフルオープンにしても、寒さは感じず、 バスタブの中から感じる冷たい風が心地良いです。 お部屋なのに露天風呂？ でもプライバシーがしっかり確保されているのも安心です。
Stayed 1 night in Apr 2023