Tsukino Yado Sara

4.0 star property
Hakone ryokan in Yumoto with spa services and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tsukino Yado Sara

Garden
Premium Room, Private Open-Air Bath
Public bath
Garden
Public bath

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
588-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Tamadare Falls
    11 min walk
  • Gyokuren Shrine
    11 min walk
  • Tenzan Onsen
    4 min drive
  • Atsugi Air Base (NJA)
    51 min drive

Room options

Premium Room, Private Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Toilet with electronic bidet
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

Deluxe Triple Room, Private Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Toilet with electronic bidet
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

Triple Room, Private Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Toilet with electronic bidet
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Double Room, Private Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Toilet with electronic bidet
Free bottled water
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Hollywood Style Twin Room, Private Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Toilet with electronic bidet
Free bottled water
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Triple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Double Room

  • Sleeps 2
  • 1 Queen Bed

Japanese-western style room

  • Sleeps 3
  • 1 Single Futon and 2 Single Beds

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Hakone

Tsukino Yado Sara places you steps from Hakone Toy Museum and within a 10-minute stroll of Tokoan Kumano Gongen. Highlights at this ryokan include a restaurant and in-room free WiFi. .This ryokan has free WiFi in public areas, a 24-hour front desk and luggage storage. Additionally, you'll find spa services and a lift. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Yumoto ryokan, attractions include Fuji-Hakone-Izu National Park and Hakone Open Air Museum.

What's nearby

  • Tenzan Onsen - 4 min drive - 1.9 km
  • Hakone Open Air Museum - 11 min drive - 8.6 km
  • Hakone Gora Park - 12 min drive - 8.6 km
  • Hakone Kowakien Yunessun - 12 min drive - 9.0 km
  • Lake Ashi - 19 min drive - 16.8 km

Getting around

  • Hakone Yumoto Station - 2 min walk
  • Kowakidani Station - 10 min drive
  • Tokyo (HND-Haneda) - 72 min drive

Restaurants

  • ‪山そば - ‬1 min walk
  • ‪はつ花そば 新館 - ‬5 min walk
  • ‪日清亭本店 - ‬1 min walk
  • ‪画廊喫茶 ユトリロ - ‬1 min walk
  • ‪箱根てゑらみす - ‬2 min walk

About this property

Tsukino Yado Sara

Hakone ryokan in Yumoto with spa services and 24-hour front desk
There's a restaurant on site. Public spaces have free WiFi. Tsukino Yado Sara also features spa services and a lift. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 55 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Dining venue
Tsukino Yado Sara offers 55 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower, spring water baths, slippers and toilets with an electronic bidet. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Renovations and closures

This property will be closed from 22 January 2025 to 23 January 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tsukino Yado Sara Hotel Hakone
Tsukino Yado Sara Hotel
Tsukino Yado Sara Hakone
Hotel Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Hotel
Tsukino Yado Sara Inn Hakone
Tsukino Yado Sara Inn
Tsukino Yado Sara Hakone
Ryokan Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Ryokan
Ryokan Tsukino Yado Sara
Tsukino Yado Sara Ryokan
Tsukino Yado Sara Hakone
Tsukino Yado Sara Ryokan Hakone

Frequently asked questions

Is parking available at Tsukino Yado Sara?

Yep, Tsukino Yado Sara has a free self car park.

How much does it cost to stay at Tsukino Yado Sara?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Tsukino Yado Sara on 5 Dec 2024 start from AU$438.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tsukino Yado Sara?

The closest beach to Tsukino Yado Sara is Atami Sun Beach (15.1 km).

Is there a spa on site at Tsukino Yado Sara?

There's no onsite spa, but this property does offer services like massages.

Are there hot tubs in the rooms at Tsukino Yado Sara?

No, but there are spring water baths in the guestrooms.

Is there a free airport shuttle available at Tsukino Yado Sara?

No, Tsukino Yado Sara does not offer an airport shuttle service.

Is there a bar or restaurant at Tsukino Yado Sara?

Yep, you can grab a meal at Tsukino Yado Sara's onsite restaurant.

What time are check-in & check-out at Tsukino Yado Sara?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tsukino Yado Sara?

No, only service animals are allowed.

Tsukino Yado Sara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 159 reviews" "
Rating 8 - Good. 40 out of 159 reviews" "
Rating 6 - Okay. 4 out of 159 reviews" "
Rating 4 - Poor. 5 out of 159 reviews" "
Rating 2 - Terrible. 2 out of 159 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. There are snacks available Throughout the day along with 24hr free refreshments. There’s icecream on level 6 at night as well as endless shoyu ramen on level 2 at a certain hour. The breakfast and lunch was very good! English friendly. Hot springs were amazing. 10/10
Stayed 2 nights in Aug 2024

8/10 Good

Ce

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Stayed 1 night in Aug 2024

10/10 Excellent

Lourice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most relaxing stay I have ever had in my life. They spared no expense. Definitely worth trying this ryokan before leaving Japan.
Stayed 1 night in Jul 2024

2/10 Terrible

Roshni

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's policy of no kids under six is tucked below in small letters that are practically impossible to find when booked through the Expedia app. The policy is not included in the check-in instructions either. We made the mistake of booking this place for one night, which included a kaiseki dinner and a private onsen. We reached the hotel shortly after 7 pm with our 5-month-old, and the hotel said they won't be able to accommodate us due to the policy. Instead, they put us in their sister hotel, which is far from the station, does not have a private onsen, and is much cheaper than the hotel we booked. Also, they told us that they wouldn't be able to give us the kaiseki dinner; by the time we reached the other hotel, it was around 10 pm. We were tired and exhausted, and our baby was distressed. The sister hotel reeked of dried fish and only offered some ramen for dinner. The next morning, the sister hotel concerned offered some really subpar breakfast that also reeked of dried fish that we couldn't eat. We asked the sister hotel to call a cab for us but they refused asking us to call our "private taxi". As a result, we had to walk for nearly 30 minutes in the drenching rain with the baby. They also almost lost one of our suitcases as they were preparing to forward only one luggage instead of two to the next hotel. They also didn't refund the price difference between the two hotels. Our worst travel experience so far.
Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must try their half board. Food is so good and their public bath is must.
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their half board. We ended up going back for another night for it. Public bath is nice with all the amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Sunghyun

Stayed 1 night in Jul 2024

10/10 Excellent

Soyoung Eileen

Stayed 1 night in Jul 2024

10/10 Excellent

Thana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private onsen and the kaiseki breakfast. The onsen and rooftop space was peaceful and relaxing.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen hotel
Great place! Outdoor bath in the balcony is a bonus! A bit of walk from the station, but you can use the shuttle bus too.
Stayed 2 nights in Jun 2024

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were so helpful and kind, and they went above and beyond to make us feel welcome. We didn’t want for anything during our stay and had such a relaxing overnight stay, especially with the hot spring bath in our room and the forest view from the balcony. If we ever come back to Japan, we hope to stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Fantastic hotel! Super price, super clean and super nice!
Stayed 2 nights in Jun 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There’s a lot of value for what you get that is included in the price of the hotel including breakfast and dinner, a ramen snack bar, all-you-can-drink beer and other soft drinks as well as the private fudo tub on the balcony.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Everything was excellent. Onsen on the balcony was amazing. Room was comfortable for 3 adults. Food and service was amazing!!!
Stayed 1 night in May 2024

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Vanessa Lise

Travelled with partner
Liked: Amenities
The staff was very helpful and the property is beautiful. Staying here is the highlight of my trip to Japan.
Stayed 1 night in May 2024

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special experience
Incredible room. Perfect location . Excellent experience. Felt like it was truly Japanese. Hakone is beautiful.
Stayed 2 nights in May 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice plurge
Just beautiful… loved the onset and the balcony bath. Rooms were very spacious and lots of little extras. The half board package was a lot of food so 2 nights was enough.
Stayed 2 nights in May 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tsukino was easy to get to from train station, walkable in 10 mins with other shops and dining options around. However I would definitely recommend the half board package as their food is excellent. Granted I had to guess what a lot of it was but that actually made it quite fun. The staff were very helpful and attentive as well as conscious and considerate over allergy issues. Truly a fantastic experience. I loved how each floor had a different theme and the bedroom was well stocked, large and comfortable. My only criticism is that there must be a gap in the patio door somewhere as despite having the doors closed biting flies still got in. If I came back to the area I would stay here again, for longer period.
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Springs are awesome!
Really enjoyed our two night stay at Tsukino Yado Sara. The room was roomy with western style beds which I prefer to futons. The balcony had a bath tub looking out over a river which was relaxing but I preferred the main hot springs that had an outside bath overlooking a forest. I used it 3 times a day and my body felt so rejuvenated.
Stayed 2 nights in Apr 2024

10/10 Excellent

Georgeta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. Walking distance from the station.the room is big and comfortable. I’ll definitely stay there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Great hotel. Wonderful amenities.
Stayed 2 nights in Nov 2023