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25hours Hotel Altes Hafenamt

Eco-certified hotel with sauna and 24-hour front desk

Photo gallery for 25hours Hotel Altes Hafenamt

Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine
Front of property
Cocktail bar
Sauna

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Housekeeping
The current price is AU$273
includes taxes & fees
4 May - 5 May

Explore the area

Map
Osakaallee 12, Hamburg, HH, 20457
  • Miniatur Wunderland
    ‪10 min walk‬
  • Hamburg Cruise Center
    ‪11 min walk‬
  • Elbe Philharmonic Hall
    ‪17 min walk‬
  • Hamburg (HAM)
    ‪40 min drive‬

Room options

View all photos for Extra Large

Extra Large

Extra Large

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Medium

Medium

Medium

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large

Large

Large

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 36.4 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Hamburg

25hours Hotel Altes Hafenamt puts you in the heart of Hamburg, steps from International Maritime Museum and within a 10-minute stroll of German Customs Museum. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a sauna. .The restaurant, NENI, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Boilerman Bar is the hotel's own cocktail bar, serving drinks along with light fare. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this Hamburg City Center hotel include Traditional Ship Harbour and Dialogue in the Dark Exhibition.

What's nearby

  • Hamburg Dungeon - 10 min walk - 0.9 km
  • Miniatur Wunderland - 10 min walk - 0.9 km
  • Hamburg Cruise Center - 11 min walk - 1.0 km
  • Hamburg City Hall - 14 min walk - 1.2 km
  • Elbe Philharmonic Hall - 17 min walk - 1.4 km

Getting around

  • Überseequartier Station - 4 min walk
  • HafenCity Universität Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Fleetschlösschen - ‬4 min walk
  • ‪Wildes Fräulein - ‬2 min walk
  • ‪Andronaco HafenContor - ‬3 min walk
  • ‪Yokohama Coffee Bar - ‬7 min walk
  • ‪Campus Suite - ‬6 min walk

About this property

25hours Hotel Altes Hafenamt

Eco-certified hotel with sauna and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A sauna, a terrace, and gift shops/newsstands are also featured at the eco-certified 25hours Hotel Altes Hafenamt. For a fee, parking is available.

This Hamburg hotel is smoke free.

  • 49 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
25hours Hotel Altes Hafenamt offers 49 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Similar properties

Breakfast, lunch, dinner served; local cuisine

25hours Hotel HafenCity

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$242
includes taxes & fees
27 Apr - 28 Apr
25hours Hotel HafenCity

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boilerman Bar
  • NENI

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

25hours Hotel Altes Hafenamt Hamburg
25hours Altes Hafenamt Hamburg
25hours Altes Hafenamt
25hours Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel
25hours Hotel Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel Hamburg

Frequently asked questions

What is the cancellation policy at 25hours Hotel Altes Hafenamt?

25hours Hotel Altes Hafenamt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 25hours Hotel Altes Hafenamt?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at 25hours Hotel Altes Hafenamt on 4 May 2025 start from AU$272.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 25hours Hotel Altes Hafenamt?

Yep, 25hours Hotel Altes Hafenamt has a self car park for EUR 28 per day.

Are there any beaches close to 25hours Hotel Altes Hafenamt?

The closest beach to 25hours Hotel Altes Hafenamt is Elbstrand (6.2 km).

What makes 25hours Hotel Altes Hafenamt a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at 25hours Hotel Altes Hafenamt.

Is 25hours Hotel Altes Hafenamt family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that 25hours Hotel Altes Hafenamt is a hit with families.

Does 25hours Hotel Altes Hafenamt serve breakfast?

Yeah, buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at 25hours Hotel Altes Hafenamt?

No, 25hours Hotel Altes Hafenamt does not offer an airport shuttle service.

Is there a bar or restaurant at 25hours Hotel Altes Hafenamt?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at 25hours Hotel Altes Hafenamt?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at 25hours Hotel Altes Hafenamt?

Dogs are welcome at 25hours Hotel Altes Hafenamt, with food and water bowls on offer.

25hours Hotel Altes Hafenamt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 287 out of 400 reviews
Rating 8 - Good. 82 out of 400 reviews
Rating 6 - Okay. 21 out of 400 reviews
Rating 4 - Poor. 7 out of 400 reviews
Rating 2 - Terrible. 3 out of 400 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

STACEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our first stay in a 25hours hotel. The staff and location and accommodations were all well above our expectations, and we look forward to staying again!

10/10 Excellent

Thanh Nhu, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, NY

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service

4/10 Poor

Jon

Business traveller
Disliked: Cleanliness, staff & service

How not to treat a guest

I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot. I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Stayed 1 night in Nov 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay in Hamburg

We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Loved the welcoming set up of the room!
Stayed 1 night in Sep 2023

4/10 Poor

Marina

Stayed 3 nights in Apr 2023

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, property conditions & facilities
We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
Stayed 1 night in Mar 2023

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Holding amount on credit card was ridiculously to high especially when we had paid! Lack of sun charging facilities and tv not working properly.
Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel!!!

Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
Stayed 2 nights in Dec 2022

10/10 Excellent

Klaus

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Camille

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm feeling. Excellent location. Large and comfortable room.
Stayed 9 nights in Mar 2022

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Feb 2022

10/10 Excellent

Amy

Stayed 2 nights in Feb 2022

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t fault this hotel! It’s quirky and cool but with a real feeling of comfort. Amazing bar and restaurant and in a great location. I’ve stayed at the Munich 25hours which prompted me to look into this - each hotel is very individually designed. Free mini bar is a nice touch. Can’t wait to return next year!!
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel, in großartiger Lage - auf jedes Detail wurde geachtet.
Stayed 2 nights in Jul 2020

10/10 Excellent

Anne

Stayed 3 nights in Feb 2020

10/10 Excellent

Alex, Washington DC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with particular style. Very nice breakfast and restaurant.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool atmosphere , up to date facilities , convenient location
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

We really liked that hotel! Very friendly and helpful staff! The room was very comfortable, nice bathroom with a separated toilet. Oh and you have access to your own portable music box plus you can borrow a bag during your stay and if you’d like you can order room service. The food/ breakfast is provided by the in-house located restaurant Neni, which is serves really nice Arabian-Mediterranean food.
Stayed 1 night in Jan 2020

10/10 Excellent

Ralf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected

Description of the Hotel is very accurate and then some....
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building. The restaurant and bar decor was fantastic. The rooms were lovely and comfortable. The female reception staff were extremely helpful. The male reception staff, with one exception ( Christian) were surly and very unhelpful. The hotel is located in a great area in the middle of the old warehouse district. Transport very close by. Would definitely stay there again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019