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Steigenberger Hotel Hamburg

Pet-friendly Hamburg hotel connected to the convention centre, steps from Neuer Wall

Photo gallery for Steigenberger Hotel Hamburg

Exterior
Lobby
Exterior
Deluxe Room
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • 24/7 front desk
  • Parking available
The current price is AU$296
includes taxes & fees
12 Mar - 13 Mar

Explore the area

Map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Neuer Wall
    ‪1 min walk‬
  • St. Michaelis Church
    ‪6 min walk‬
  • Hamburg City Hall
    ‪8 min walk‬
  • Hamburg (HAM)
    ‪29 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Triple Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Fraser Suites Hamburg

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (761)
The price is AU$329
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Fraser Suites Hamburg

About the area

Hamburg

Steigenberger Hotel Hamburg places you in the centre of Hamburg, connected to the convention centre and within a short 5-minute stroll of Neuer Wall and International Baptist Church of Hamburg. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .A day of pampering can include access to the sauna and steam room. The restaurant, Restaurant am Fleet, serves Mediterranean cuisine and is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and laundry facilities. On weekday mornings buffet breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this Hamburg City Center hotel include Bleichenhof-Passage Hamburg and St. Nikolai Church.

What's nearby

  • St. Michaelis Church - 6 min walk
  • Hamburg City Hall - 8 min walk
  • Miniatur Wunderland - 11 min walk
  • St. Pauli Piers - 14 min walk
  • Elbe Philharmonic Hall - 17 min walk

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Rheinischer Hafen - ‬1 min walk
  • ‪Thai Food - ‬4 min walk
  • ‪Kardelen - ‬4 min walk
  • ‪brasserie TORTUE HAMBURG - ‬4 min walk
  • ‪Le Crobag - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

Pet-friendly Hamburg hotel connected to the convention centre, steps from Neuer Wall
Steigenberger Hotel Hamburg offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Steigenberger Hotel Hamburg. For a fee, parking is available.

This Hamburg hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1992
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature down duvets. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 36 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Self-parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Steigenberger Hotel Hamburg?

Steigenberger Hotel Hamburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Steigenberger Hotel Hamburg?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Steigenberger Hotel Hamburg on 12 Mar 2025 start from AU$296.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Steigenberger Hotel Hamburg?

Yep, Steigenberger Hotel Hamburg has a self car park with in/out privileges for EUR 36 per day.

Are there any beaches close to Steigenberger Hotel Hamburg?

The closest beach to Steigenberger Hotel Hamburg is Övelgönne (4.9 km).

Is there a spa on site at Steigenberger Hotel Hamburg?

Yep, there is an onsite spa at Steigenberger Hotel Hamburg. It has a steam room and a sauna.

Does Steigenberger Hotel Hamburg serve breakfast?

You bet, buffet brekkie is on offer on weekdays between 6:30 AM and 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Steigenberger Hotel Hamburg?

No, Steigenberger Hotel Hamburg does not offer an airport shuttle service.

Is there a bar or restaurant at Steigenberger Hotel Hamburg?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Steigenberger Hotel Hamburg?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Steigenberger Hotel Hamburg?

Dogs are welcome at Steigenberger Hotel Hamburg, with food and water bowls on offer.

Steigenberger Hotel Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Would reccomend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Harmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and great staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Moshik

Stayed 1 night in Oct 2024

4/10 Poor

RUDOLF

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Due to VIPs in hotel, regular guests where treated as second class citizens!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Iurii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Darren, Harpenden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice experience
Stayed 3 nights in Oct 2024

8/10 Good

Hidajat

Stayed 2 nights in Sep 2024

10/10 Excellent

CHRISTIE

Stayed 3 nights in Sep 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
It was a very nice friendly and comfortable hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

karthik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Benjamin

Liked: Cleanliness, property conditions & facilities
None
Stayed 2 nights in Oct 2024

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Your IT system is terrible. Your booking system on your website did not work when I booked, so I had to use Expedia instead. You offer hi speed wifi to H Rewards members, but the registration didn't work. Your staff admitted that it doesn't work. So I had to use slow wifi speed like a non-member. Your electronic key cards failed to operate the lift. Your staff said this is happening to most guests. So every time that we wanted to go up to our room, we had to get help from staff, who were not immediately available. I am not impressed. Your Berlin hotel Am Kanzleramt was much better. Your central Hamburg hotel is poorly managed and the IT people should be fired.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean room. Sauna and steam room available for use until 10pm. Close to two public transport stations.
Stayed 3 nights in Aug 2024

8/10 Good

Edward

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Refaat

Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Refaat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in awesome location. Everything perfect except bed. Form mattress topper uncomfortable & too soft.
Stayed 1 night in Aug 2024

10/10 Excellent

Torben

Liked: Amenities
Beautiful hotel with great location big room with very comfortable bed. Excellent big breakfast and friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and professional staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Kae Sook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024