Grand Metropark Hotel Hangzhou (Hangzhou, CHN): Reviews & Deals

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Waterfront Hangzhou hotel in Shangcheng with 3 restaurants

Where to?

Dates

February 2025

March 2025

Free minibar items, in-room safe, desk, soundproofing

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Gym
Room service
Laundry
Pool
Housekeeping

Explore the area

No 2 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310006

Zhejiang University First Affiliated Hospital
‪5 min walk‬
Wushan Night Market
‪7 min walk‬
West Lake
‪14 min walk‬
Hangzhou (HGH-Xiaoshan Intl.)
‪31 min drive‬

Room options

Executive Double Room

Highlights

Soundproofed

Air conditioning

Fridge

Minibar (some free items)

Bathrobes

Hairdryer

Free bottled water

Sleeps 2
2 Queen Beds

Delicate Twin Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Fridge

Minibar (some free items)

Deep-soaking bath

Bathrobes

28 sq m
Sleeps 3
2 Single Beds

Classic Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Executive Lounge

Free cots/infant beds

Fridge

Minibar (some free items)

60 sq m
Sleeps 2
1 King Bed

Executive Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Executive Lounge

Free cots/infant beds

Fridge

Minibar (some free items)

60 sq m
Sleeps 3
1 King Bed

Elite Twin Room

Highlights

Soundproofed

Air conditioning

Fridge

Minibar (some free items)

Bathrobes

Hairdryer

Free bottled water

Sleeps 2
2 Large Single Beds

Elite Double or Twin Room

Highlights

Soundproofed

Air conditioning

Fridge

Minibar (some free items)

Bathrobes

Hairdryer

Free bottled water

28 sq m
Sleeps 2
2 Queen Beds

Superior Twin Room

Highlights

Soundproofed

Air conditioning

Fridge

Minibar (some free items)

Bathrobes

Hairdryer

Free bottled water

Sleeps 2
2 Large Single Beds

Delicate Room (Kingsize Bed)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Fridge

Minibar (some free items)

Private bathroom

Bathrobes

28 sq m
Sleeps 3
1 King Bed

Business Double or Twin Room

Highlights

Soundproofed

Air conditioning

Fridge

Minibar (some free items)

Bathrobes

Hairdryer

Free bottled water

Sleeps 2
2 Queen Beds

Business Twin Room

Highlights

Soundproofed

Air conditioning

Fridge

Minibar (some free items)

Bathrobes

Hairdryer

Free bottled water

Sleeps 2
2 Large Single Beds

Superior Room (Kingsize Bed)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Fridge

Minibar (some free items)

Private bathroom

Deep-soaking bath

28 sq m
Sleeps 3
1 King Bed

Family Room

Highlights

Soundproofed

Air conditioning

Fridge

Minibar (some free items)

Private bathroom

Deep-soaking bath

Rainfall showerhead

Sleeps 2
1 Queen Bed and 1 Large Single Bed

Executive Twin Room

Highlights

Soundproofed

Air conditioning

Executive Lounge

Free cots/infant beds

Fridge

Minibar (some free items)

Private bathroom

30 sq m
Sleeps 3
2 Single Beds

Delicate Twin Room

Sleeps 2
2 Single Beds

Business Queen Room

Sleeps 2
1 Queen Bed

Suite

Sleeps 2
1 Queen Bed

Delicate Suite

Sleeps 2
1 Queen Bed

Family Room

Sleeps 3
1 Single Bed and 1 Queen Bed

Executive Suite

Sleeps 2
1 Queen Bed

Selected Room (2 beds)

Sleeps 2
2 Single Beds

Selected Double Room

Sleeps 2
1 Queen Bed

LvXiaoXiong Family Room

Sleeps 3
1 Queen Bed

Presidential Suite

Sleeps 4
1 King Bed

Family Interconnecting Room

Sleeps 3
2 Single Beds and 1 Queen Bed

Business Twin Room

Sleeps 2
2 Single Beds

Executive Double Room

Sleeps 2
1 Queen Bed

Superior Room (2 beds)

Sleeps 2
2 Single Beds

Superior Double Room

Sleeps 2
1 Queen Bed

Executive Room (2 beds)

Sleeps 2
2 Single Beds

Delicate Queen Room

Sleeps 2
1 Queen Bed

Strawberry Music Star Quality Double Bed Room

Sleeps 2
1 Queen Bed

Teddy Collection Premier Double Bed Room

Sleeps 2
1 Queen Bed

Strawberry Music Star Quality Twin Room

Sleeps 2
2 Single Beds

Teddy's Treasure Collection Twin Room

Sleeps 2
2 Single Beds

Family Friendly Themed Suite

Sleeps 2
1 Queen Bed

Family Friendly Themed Room

Sleeps 3
1 Queen Bed and 1 Single Bed

Handicapped-friendly Double Room

Sleeps 2
1 Queen Bed

Octonauts Theme Family Room

Sleeps 3
1 Queen Bed

Guestroom (Double bed)

Sleeps 2
1 Queen Bed

Bei Family Theme Room

Sleeps 2
1 Queen Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About the area

Hangzhou

Grand Metropark Hotel Hangzhou puts you in the heart of Hangzhou, within just a 10-minute stroll of Zhejiang University First Affiliated Hospital and Wushan Night Market. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and free self-parking. .The restaurant, Imperial Kitchen, serves Chinese cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .With a stay at this Shangcheng hotel, you'll be 1.1 km (0.7 mi) from West Lake.

What's nearby

Wushan Night Market - 7 min walk
West Lake - 14 min walk
Wulin Square - 3 min drive
Broken Bridge - 3 min drive
Hangzhou Tower Shopping Mall - 4 min drive

Getting around

Hangzhou Station - 10 min drive
Wan’an Bridge Station - 11 min walk
Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive

Restaurants

‪大江户居酒屋 - ‬2 min walk
‪富美家 - ‬1 min walk
‪杭州维景国际大酒店 - ‬1 min walk
‪老家锅贴 - ‬1 min walk
‪笑颜酒吧 - ‬1 min walk

About this property

Grand Metropark Hotel Hangzhou

Waterfront Hangzhou hotel in Shangcheng with 3 restaurants

Grand Metropark Hotel Hangzhou offers its guests an outdoor pool, a sauna, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Grand Metropark Hotel Hangzhou. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This Hangzhou hotel is smoke free.

1 building

359 guestrooms or units

21 levels

3 dining venues

Conference rooms

Built in 1997

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Bellhop

Lift

No smoking on site

Bar or lounge

Grand Metropark Hotel Hangzhou offers 359 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers and hairdryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Limo/town car service
Free self parking on site

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 68 per person
3 restaurants
A bar/lounge

Restaurants on site

Imperial Kitchen
Japanese Restaurant
Le Cafe

Things to do

Gym
Outdoor pool
Sauna

Family friendly

Babysitting
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Garden
On the waterfront
Terrace

Spa

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided

Bathroom

Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free minibar (limited items)
Refrigerator

Air conditioning
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival

For any questions, please contact the property using the information on the booking confirmation

This property does not provide disposable items such as toothbrushes, toothpastes, combs, soaps, bath foam and slippers.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 230.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 68 per person
Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Metropark

Grand Metropark Hangzhou

Metropark Hangzhou Hangzhou

Grand Metropark Hotel Hangzhou

Hangzhou Grand Hotel

Hangzhou Grand Metropark Hotel

Grand Metropark Hotel Hangzhou Hotel

Grand Metropark Hotel Hangzhou Hangzhou

Grand Metropark Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Grand Metropark Hotel Hangzhou?

Grand Metropark Hotel Hangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Metropark Hotel Hangzhou?

Yep, Grand Metropark Hotel Hangzhou has a free self car park.

Does Grand Metropark Hotel Hangzhou have a pool?

Grand Metropark Hotel Hangzhou has a pool.

What luxury perks are available at Grand Metropark Hotel Hangzhou?

Grand Metropark Hotel Hangzhou features an outdoor pool, a sauna and 3 restaurants.

Does Grand Metropark Hotel Hangzhou serve breakfast?

You bet, buffet breakfast is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Grand Metropark Hotel Hangzhou?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Grand Metropark Hotel Hangzhou?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Metropark Hotel Hangzhou?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Metropark Hotel Hangzhou?

No, pets are not allowed.

Grand Metropark Hotel Hangzhou Reviews

8.0

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8/10 Good

Verified traveller

Business traveller

11 Mar 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room.

Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

29 Dec 2019

Liked: Cleanliness, room comfort

Worth the price

This hotel has to be located in one of the most convenient areas for tourists. Within walking distance from many popular sites. The building itself is quite old and has very thin walls which makes it quite difficult for a good night sleep.

Stayed 2 nights in Dec 2019

10/10 Excellent

WL, Hong Kong

Travelled with family

25 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel looked dated but the room was clean and confortable with excellent housekeeping service.

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

10 Nov 2019

Stayed 3 nights in Nov 2019

10/10 Excellent

ZanyTraveler, New York

Travelled with family

6 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A well appointed hotel with a pleasant staff and a lovely restaurant. Breakfast buffet is very good. About a 10 minutes walk to the nearest subway station and another 5 minutes to the West Lake.

Stayed 3 nights in Oct 2019

10/10 Excellent

Ji

Travelled with family

5 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

8/10 Good

Chen

Travelled with group

17 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2019

10/10 Excellent

Kerri

13 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

More of an American type hotel with all the amenities. It was very nice and the staff were very helpful. Close to shopping downtown and the lake is within walking distance.

Stayed 2 nights in Jul 2019

8/10 Good

XUE QIONG KAREN

16 June 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

30 Apr 2019

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

16 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Apr 2019

8/10 Good

Yoke

31 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Easy and fast check in. Service good. Just a bit far to walk to west lake

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

25 Mar 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2019

10/10 Excellent

Kok Weng

24 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with friendly staff.

Superb staff, super helpful and treated with good hospitality. Good location, close to west lake 10-15 minutes walk and close to some outlet shopping area. Recommended for sure. I will stay again at the hotel for sure.

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

16 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Room is nice, bright and clean. Great to have the air purifier in the room too. But toilet is abit dated and small.

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

9 Jan 2019

Stayed 2 nights in Jan 2019

8/10 Good

Ellie

8 Jan 2019

Liked: Cleanliness, room comfort

吃方便(老娘舅白饭蛮好吃), family mart nearby. 交通方便 around 10min walk to longxiangqiao metro station, also can walk to westlake around 15min. 公交车和地铁很便宜, hotel 叫的租出车比外面的贵。 Beside 华辰 hotel (community) 可以买 bus ticket to airport rmb20 per person.

Stayed 6 nights in Jan 2019

2/10 Terrible

Verified traveller

2 Jan 2019

Disliked: Staff & service

Stayed 7 nights in Dec 2018

10/10 Excellent

Mario

1 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Very good location, around 10 min walk to the subway and 12min to the west lake. The breakfast is very good with lots of western food options. The rooms are clean and comfortable, just the air conditioning was a little too hot! The staff can speak English. I highly recommend for foreigners.

Stayed 2 nights in Dec 2018

10/10 Excellent

Alvin

2 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location that most taxi drivers know about. Near enough to Hangzhou train station. Clean and comfortable room.

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

31 Oct 2018

Liked: Property conditions & facilities

Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

30 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly check-in, room upgrade without asking, information provided. Good size room and amenities.

Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

20 Oct 2018

Liked: Cleanliness, staff & service, room comfort

Stayed 7 nights in Oct 2018

8/10 Good

Kok Kwong, good location, starbuck & subway station is just b

20 Sept 2018

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

4 Aug 2018

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Bath room is outdated. Lighting is dark and the color temperature of the mirror light is to low.

Stayed 4 nights in Jul 2018

Grand Metropark Hotel Hangzhou

Photo gallery for Grand Metropark Hotel Hangzhou

Reviews

Popular amenities

Explore the area

Room options

View all photos for Executive Double Room

Executive Double Room

Highlights

View all photos for Delicate Twin Room

Delicate Twin Room

Highlights

View all photos for Classic Suite

Classic Suite

Highlights

View all photos for Executive Suite

Executive Suite

Highlights

View all photos for Elite Twin Room

Elite Twin Room

Highlights

View all photos for Elite Double or Twin Room

Elite Double or Twin Room

Highlights

View all photos for Superior Twin Room

Superior Twin Room

Highlights

View all photos for Delicate Room (Kingsize Bed)

Delicate Room (Kingsize Bed)

Highlights

View all photos for Business Double or Twin Room

Business Double or Twin Room

Highlights

View all photos for Business Twin Room

Business Twin Room

Highlights

View all photos for Superior Room (Kingsize Bed)

Superior Room (Kingsize Bed)

Highlights

View all photos for Family Room

Family Room

Highlights

View all photos for Executive Twin Room

Executive Twin Room

Highlights

View all photos for Delicate Twin Room

Delicate Twin Room

View all photos for Business Queen Room

Business Queen Room

View all photos for Suite

Suite

View all photos for Delicate Suite

Delicate Suite

View all photos for Family Room

Family Room

View all photos for Executive Suite

Executive Suite

View all photos for Selected Room (2 beds)

Selected Room (2 beds)

View all photos for Selected Double Room

Selected Double Room

View all photos for LvXiaoXiong Family Room

LvXiaoXiong Family Room

View all photos for Presidential Suite

Presidential Suite

View all photos for Family Interconnecting Room

Family Interconnecting Room

View all photos for Business Twin Room

Business Twin Room

View all photos for Executive Double Room

Executive Double Room

View all photos for Superior Room (2 beds)

Superior Room (2 beds)

View all photos for Superior Double Room

Superior Double Room

View all photos for Executive Room (2 beds)

Executive Room (2 beds)

View all photos for Delicate Queen Room

Delicate Queen Room

View all photos for Strawberry Music Star Quality Double Bed Room