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Millennium Resort Hangzhou

4.5 star property
Luxury Hangzhou hotel in Xihu with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Millennium Resort Hangzhou

Lobby lounge, garden views
Courtyard Room
Property entrance
Creek Suite
Lobby lounge, garden views

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
No. 15 Jiuxi Road, Hangzhou, Zhejiang, 310008
  • Nine Creeks Meandering Through a Misty Forest
    19 min walk
  • Liuhe Pagoda
    3 min drive
  • Song Dynasty Town
    4 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    43 min drive

Room options

View all photos for Deluxe Room (North Block)

Deluxe Room (North Block)

Deluxe Room (North Block)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Courtyard Room

Courtyard Room

Courtyard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room (South Block)

Premier Room (South Block)

Premier Room (South Block)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Bund View Twin Room

Premium Bund View Twin Room

Premium Bund View Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family Friendly Room (Double bed)

Premium bedding, down duvets, free minibar, in-room safe

Family Friendly Room (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room - with View (2 beds)

Premium bedding, down duvets, free minibar, in-room safe

Premier Room - with View (2 beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suite - 2-Bedroom

Premium bedding, down duvets, free minibar, in-room safe

Family Suite - 2-Bedroom

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Suite

Premium bedding, down duvets, free minibar, in-room safe

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for South Block Premium 1 Double Bed Room

Premium bedding, down duvets, free minibar, in-room safe

South Block Premium 1 Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for North Block Deluxe 1 Double Bed Room

Premium bedding, down duvets, free minibar, in-room safe

North Block Deluxe 1 Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Creek Suite

Premium bedding, down duvets, free minibar, in-room safe

Creek Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Friendly Room (2 beds)

Premium bedding, down duvets, free minibar, in-room safe

Family Friendly Room (2 beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for North Block Camping Courtyard Room King

Premium bedding, down duvets, free minibar, in-room safe

North Block Camping Courtyard Room King

  • Sleeps 2
  • 1 Queen Bed

View all photos for North Block Camping Courtyard Pet Room

Premium bedding, down duvets, free minibar, in-room safe

North Block Camping Courtyard Pet Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Courtyard Room With King Bed

Premium bedding, down duvets, free minibar, in-room safe

Courtyard Room With King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for North Block Deluxe 2 Single Beds Room

Premium bedding, down duvets, free minibar, in-room safe

North Block Deluxe 2 Single Beds Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Longjing Suite

Premium bedding, down duvets, free minibar, in-room safe

Longjing Suite

  • Sleeps 2
  • 1 King Bed

View all photos for South Block Premium 2 Single Beds Room

Premium bedding, down duvets, free minibar, in-room safe

South Block Premium 2 Single Beds Room

  • Sleeps 2
  • 2 Double Beds

Similar properties

Room
Sofitel Hangzhou Westlake
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (416)
The price is AU$224
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Sofitel Hangzhou Westlake

About the area

Hangzhou

A luxury stay in Hangzhou awaits you at Millennium Resort Hangzhou. You'll be within a 20-minute walk of Nine Creeks Meandering Through a Misty Forest and 2.3 km (1.5 mi) from Liuhe Pagoda. Highlights at this family-friendly hotel include 3 restaurants, 5 hot tubs and an indoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The fine-dining restaurant, Ten Creek, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Musiq Room is the hotel's own bar. Enjoy the marina, gym, sauna and kids' swimming pool. 9580 square feet (890 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Xihu hotel, you'll be 7.3 km (4.5 mi) from West Lake.

What's nearby

  • Liuhe Pagoda - 3 min drive
  • Song Dynasty Town - 4 min drive
  • West Lake - 8 min drive
  • Lingyin Temple - 11 min drive
  • Zhejiang University Yuquan Campus - 11 min drive

Getting around

  • Shuichengqiao Station - 5 min drive
  • East Railway Station (East Square) Station - 17 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 43 min drive

Restaurants

  • ‪梅家坞茶文化村 - ‬9 min walk
  • ‪英式酒吧 - ‬5 min drive
  • ‪杭州云栖茶室 - ‬3 min drive
  • ‪喜来登度假村 - ‬19 min walk
  • ‪杭州九溪樟树园烧烤 - ‬4 min walk

About this property

Millennium Resort Hangzhou

Luxury Hangzhou hotel in Xihu with 3 restaurants
Millennium Resort Hangzhou offers its guests a marina, 5 hot tubs, an indoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 9580 square feet (890 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the luxury Millennium Resort Hangzhou. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

  • 151 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • 9580 sq ft of conference space
  • 890 sq. m of conference space
  • Built in 2013
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Millennium Resort Hangzhou offers 151 accommodations with free minibar items and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, designer toiletries and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 65 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cha Bar
  • Musiq Room
  • Private Dinning Room
  • Ten Creek

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (9,580 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Marina
  • On the boardwalk/promenade
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 65 for children
  • Airport shuttle fee: CNY 700 per vehicle (one way)
  • Rollaway bed fee: CNY 300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Millennium Hangzhou
Millennium Resort Hangzhou
Millennium Hangzhou Hangzhou
Millennium Resort Hangzhou Hotel
Millennium Resort Hangzhou Hangzhou
Millennium Resort Hangzhou Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Millennium Resort Hangzhou?

Millennium Resort Hangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Millennium Resort Hangzhou?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Millennium Resort Hangzhou on 14 Nov 2024 start from AU$211.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Millennium Resort Hangzhou?

Yep, Millennium Resort Hangzhou has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Is there a spa on site at Millennium Resort Hangzhou?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Millennium Resort Hangzhou have a pool?

Millennium Resort Hangzhou has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Millennium Resort Hangzhou?

Millennium Resort Hangzhou features 5 hot tubs, a health club and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and free minibar items.

What makes Millennium Resort Hangzhou a romantic place to stay?

Al fresco dining and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Millennium Resort Hangzhou.

Is Millennium Resort Hangzhou family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Millennium Resort Hangzhou is a hit with families.

Are there hot tubs in the rooms at Millennium Resort Hangzhou?

No, but there are deep-soaking baths in the guestrooms.

Does Millennium Resort Hangzhou serve breakfast?

Sure does, buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Millennium Resort Hangzhou?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Millennium Resort Hangzhou?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Millennium Resort Hangzhou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Millennium Resort Hangzhou?

Cats and dogs are welcome at Millennium Resort Hangzhou, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 30 kg per pet.

Millennium Resort Hangzhou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 3 nights in Nov 2023

2/10 Terrible

Alvin

Business traveller
Disliked: Staff & service
Don’t be fooled by the nice pictures
Nice location, nice facilities. Very local service. Full of Chinese families and screaming children. Way overpriced. Definitely not worth 1/3 the price.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Ricardo, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ...super!
The surrounding is beatiful! The trees, the tea plantations...you can walk around ...so great. There are trails between the tea plantations ..great experince. The electric bikes are great to go upbthe hills and visit the villages. For running and jogging is so great, do it!

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

YI-HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly!
We stay in the pet friendly room. The room is big and has a yard. Really nice experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

直介一二

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
是一個美好的旅程從入住開始 雖然我住北邊需要等一下接駁但也是很快的 但可用走的都是很舒服的 一如想像 吃 早餐 覺得一般 其他都好
Stayed 3 nights in Sep 2018

8/10 Good

ヤス, y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
森の中の静かなホテル
鳥や虫のさえずりが朝から聞こえる静かな森の中にあるホテルです。低層で横に広く、部屋もとても広い良いホテルです。近くにはお茶で有名な龍井もあります。

8/10 Good

yasu, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
森の中の静かなホテル
森の中にあり、鳥や虫の声がやまない自然なロケーションは中国にいると思えない素敵な環境です。近くに高級お茶で有名な龍井がありとても良いホテルです。

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店适合家庭度假
酒店位于九溪十八涧，环境很好， 是一处毗邻繁华的世外桃源，房间很大，每间房间都有独立阳台，很赞。酒店有自己的茶田，住客可以安静享受一大片的山林茶田。相对于小长假的房价，性价比不高。

6/10 Okay

Verified traveller

Liked: Cleanliness
优点：酒店在山里，龙井地区，环境优美，空气清新 缺点：万万没有想到这个档次的酒店竟然没有室内儿童乐园，下了一天的雨，只能呆在房间里玩，宝宝感到很无聊，另外以这个档次的酒店来说早餐也太差了，品种实在太少

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
无惊无喜的一次入住
2014年开业之时 我就很想入住 主要是想试试千禧集团的酒店到底怎么样 加之是在九溪的酒店 正好也能九溪一路玩到上面的灵隐 上海自驾前往，开了大约2个多小时，杭州城的路真的很难开到处都是堵车。主干道进去后 人车就要合一了 开的满艰难 索性也不难找，大logo直挺挺的在入口。 经过指导把车停好后 办理check in 当时中午12点半左右 但是抵达前台的第一句话迎来的不是 很高兴欢迎你，不是 欢迎入住千禧。第一句话居然是 现在房间不一定有 如果没有的话麻烦你要等一下。连我入住什么房间都没看就开始预防针乱打 瞬间我感觉我只是来住酒店的 而不是度假的。 交了身份证 查询后告知有房间的 可以立即入住。 点评下几个我认为需要关注的点吧：- #位置#酒店位置不属于市中心，但是出入西湖景区的南边还是比较讨巧的。推荐的是自驾游。这次入住南临，就在前台，餐厅，健身房一栋楼里，体会到了便捷，但是少一份安静。但总体来说是静怡的。往北面可以去灵隐那边 餐厅很多。 #房间本身#给我的这间布局和我看到的一些房间格局不同，不免有些些失望，感觉还是自己在住商务酒店。 #洗手间#干湿分离做得很好，但是浴品很一般，量也属于偏少的。梳子好比经济型酒店的。吐槽 洗手台的笼头，采购的很失败，用的人应该能体会。 浴缸已经劣迹斑斑，不知道怎么保养得这么差，大家都是带着刀子泡澡的吗？ #床品# 住过几家 觉得这家可以排名靠前，被子透气，床垫软硬适中。晚上的确是睡了一个好觉！ #写字台# 很大 但是插座槽灰也积了不少 #阳台# 沙发的垫子已经不忍心坐上去了。这也是所有露天阳台或者露台沙发所面临的挑战吧，这个阳台鸡肋了点。 #电视机# 小！遥控器反应迟钝。 #早餐# 基本还是能保持环境上的清净，品种也是繁多，惊喜有鲜榨果汁。但是现煮小馄饨全部黏在一块什么意思？忍心端给顾客吗？ 总体来说，这是一家没有体会到享受，也不会再来住的酒店。 这一次体验也是稍许失望了点。

10/10 Excellent

yikun, 新加坡

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and unique experience
nice and unique experience, very quiet rain everyday

6/10 Okay

YONG, shanghai

Disliked: Cleanliness, staff & service
差强人意的入住体验，难以匹配周边的美景
来之前就很向往著名的九溪烟树景区，觉得坐落在此间的酒店一定会很棒，但是事实上也许是我的期望值过高了。我们定的是南林阁的套房，结果刚进房间就能听到隔壁小宝宝很清晰的哭声，隔壁的年轻父母说话的声音也很清楚，真的很难想象这是一个接近2000元一晚的酒店的隔音效果，我们要求换房，酒店帮我们换到了另一边的角落里，房型是很奇葩的三角形，而且隔音还是一如既往的差，我们也无力再换了。除了隔音的问题，房间的卫生打扫也很堪忧，第一个房间是很久没人住过的霉味，第二个房间床单没有换过，上面有好几根头发，哦对了，两个房间的台盆下水都有问题，弹不起来。总体而言，酒店确实坐落在一个非常优美的自然环境里，而她的服务和硬件实在难以匹配这个环境。

10/10 Excellent

Yebo, 上海

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错的一次体验
酒店的设施和环境都很不错，房间很大，设备齐全，还有个很大的阳台可以看书喝茶。就是九溪路比较窄，进出不是太方便。

10/10 Excellent

JuePing, 上海

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境佳，但出行不便
酒店环境不错，就是出行不方便，很难叫到车

8/10 Good

SJ, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店虽在九溪风景区内，但周边环境一般，没有太多餐应选择。酒店的自助餐无性价比可言。
建议贵刊在评分栏里增加餐饮的评分，一家酒店餐饮业是关键的一部分服务。