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New Century Grand Hotel Hangzhou

4.5 star property
Luxury hotel connected to the convention centre in Xiaoshan with 2 restaurants

Photo gallery for New Century Grand Hotel Hangzhou

Interior
2 restaurants, breakfast served
View from property
Pub
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service

Explore the area

Map
818 Middle Shixin Road, Xiaoshan District, Hangzhou, Zhejiang, 311202
  • Hangzhou Paradise Park
    ‪4 min drive‬
  • Xianghu Tourism Resort
    ‪6 min drive‬
  • Hangzhou Olympic Sports Center
    ‪8 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed

Business Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Washer/dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Washer/dryer
  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Grand New Century Hotel, Hangzhou Boao, A Tribute Portfolio Hotel

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (23)
The price is AU$125
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Grand New Century Hotel, Hangzhou Boao, A Tribute Portfolio Hotel

About the area

Hangzhou

New Century Grand Hotel Hangzhou places you in the heart of Hangzhou, connected to the convention centre and 14.8 km (9.2 mi) from West Lake. Highlights at this luxury hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .A day of pampering can include massages and facials along with aromatherapy and hydrotherapy. The buffet restaurant, Cafe Mediterranean, is open for breakfast and dinner. Long Bar is the hotel's own pub. Enjoy the indoor swimming pool, gym and steam room. Business amenities include meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Xiaoshan hotel, you'll be 4.3 km (2.7 mi) from Crazy Appleland and 4.5 km (2.8 mi) from Hangzhou Paradise Park.

What's nearby

  • Hangzhou Paradise Park - 4 min drive
  • Xianghu Tourism Resort - 6 min drive
  • Hangzhou Olympic Sports Center - 8 min drive
  • West Lake - 14 min drive
  • Hangzhou Tower Shopping Mall - 17 min drive

Getting around

  • People Square Station - 1 min walk
  • Hangzhou South Station - 4 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 17 min drive

Restaurants

  • ‪全金釜韩国烧烤 - ‬4 min walk
  • ‪味府 - ‬4 min walk
  • ‪丁哥黑鱼馆 - ‬7 min walk
  • ‪龙之家港式餐厅 - ‬7 min walk
  • ‪咪拉贝儿 - ‬3 min walk

About this property

New Century Grand Hotel Hangzhou

Luxury hotel connected to the convention centre in Xiaoshan with 2 restaurants
New Century Grand Hotel Hangzhou offers its guests an indoor pool, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury New Century Grand Hotel Hangzhou. An airport shuttle during limited hours, a casino shuttle and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

  • 1 building
  • 699 guestrooms or units
  • 47 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2005
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Swim-up bar
New Century Grand Hotel Hangzhou offers 699 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. LCD televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves by indulging in the on-site spa services. There are 20 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7 AM to 4 PM
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Mediterranean
  • Four Seasons Chanber
  • I Ma Re Ga Ma
  • Long Bar
  • Yigar Bar

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Detached private bathroom
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Freezer
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Century Grand Hotel Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Airport shuttle fee: CNY 18 per person (one-way)
  • Airport shuttle fee per child: CNY 18 (one-way), (from 12 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a security system in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 11 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel New Century
New Century Grand
New Century Grand Hangzhou
New Century Grand Hotel
New Century Grand Hotel Hangzhou
New Century Hangzhou Grand Hotel
New Century Hotel
New Century Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel
New Century Grand Hotel Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at New Century Grand Hotel Hangzhou?

New Century Grand Hotel Hangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at New Century Grand Hotel Hangzhou?

Yep, New Century Grand Hotel Hangzhou has a free self car park and free extended parking. Onsite parking is limited.

Is there a spa on site at New Century Grand Hotel Hangzhou?

There's no onsite spa, but this property does offer services like facials.

Does New Century Grand Hotel Hangzhou have a pool?

New Century Grand Hotel Hangzhou has an indoor pool. The pool is open 6:30 AM to 11 PM.

What luxury perks are available at New Century Grand Hotel Hangzhou?

New Century Grand Hotel Hangzhou features a health club, an indoor pool and a steam room. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes New Century Grand Hotel Hangzhou a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at New Century Grand Hotel Hangzhou.

Is New Century Grand Hotel Hangzhou family-friendly?

You bet! With amenities such as laundry facilities, a deli and an indoor pool, it's no surprise that New Century Grand Hotel Hangzhou is a hit with families.

Are there hot tubs in the rooms at New Century Grand Hotel Hangzhou?

No, but there are deep-soaking baths in the guestrooms.

Does New Century Grand Hotel Hangzhou serve breakfast?

You bet, buffet brekkie is on offer on weekdays between 6:30 AM and 10 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at New Century Grand Hotel Hangzhou?

No, but there's an airport shuttle that runs from 7 AM - 4 PM for a fee.

Is there a bar or restaurant at New Century Grand Hotel Hangzhou?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at New Century Grand Hotel Hangzhou?

Check-in begins at 2 PM. Check-out time is 2 PM.

Are pets allowed at New Century Grand Hotel Hangzhou?

No, pets and service animals are not allowed.

New Century Grand Hotel Hangzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 87 reviews
Rating 8 - Good. 31 out of 87 reviews
Rating 6 - Okay. 18 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value place to stay
The hotel was very satisfactory
Stayed 2 nights in Feb 2019

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and room.
Comfortable bed and room. Breakfast and meals not the best I ever had in China, and not too much in the area but very close to subway.
Stayed 4 nights in Oct 2018

6/10 Okay

Shih

Liked: Room comfort
The stay was ok, on the 10th day stay, they logged me out the system and told me that I need to pay more for the rest of stay. After all the explanations and trips up dawn the elevator, they apologized that was their mistake. To make it up he said will have the service to deliver a fruit bowl to my room, it was never arrived. I am back Home today.
Stayed 13 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don’t expect much
No staff can speak English , hotel interior is good but management is bad
Stayed 2 nights in Dec 2017

10/10 Excellent

chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Aug 2017

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Clean and comfortable hotel. Hotel staff was very friendly and helpful.

8/10 Good

Dickson, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comforatable hotel.
wifi is really no good, need alot of funny registration and yet do not get connection at room for computer and phone.

8/10 Good

Chung Yu, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel while in Hangzhou XiaoShan are
Good stay but the room wifi signal was very weak, however the hotel sent over a router and installed in my room, problem solved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

JING

8/10 Good

Jesus K.

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not quite a 5 stars
This is a Chinese chain hotel. Stains in the carpet, (something I have seen in most Chinese hotels I have been to). Also stains in the lower bed cover. Gim very poorly equipped with machines in need of maintenance. Restaurant breakfast was just acceptable. Staff can hardly speak english. On the good side, lots of amenities, spacious room, nice modern decoration.

10/10 Excellent

Don Smith, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Century Grand Hotel Hangzhou
Terrific 5 Star Hotel. Amazing value. The upscale Chinese restaurant is the best I've ever had. The Western buffet breakfast is excellent. I've stayed there several times and I will again and again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff needs to speak english.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very elegant hotel in a nice area.
I really enjoyed myself there. Modern fitness center.

10/10 Excellent

YCW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Colin, Australia - NT - Darwin

Liked: Cleanliness
Value: Over-priced, Could be better, over rated by them;

8/10 Good

Mike, Greensboro, N.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hangzhou special
Hotel chain, New Century group, is usually higher quality than a lot of Chinese local hotels. Front desk persons usually can speak English, somewhat limited, but most of these hotels have one or two well versed folks in English language. Wi-Fi worked well here. This is a change recently among Chinese hotels, as last year most still had the regular cord connection. Rather large hotel, restaurant was pretty good

10/10 Excellent

AW, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business traveler
Very clean, comfort room. The location is bit remote from airport but still ok.

10/10 Excellent

Laura, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very western and clean.

10/10 Excellent

Kerrie, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Service: Remarkable; Cleanliness: Spotless;

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A great hotel but...
Everything is perfect with this hotel with 2 exceptions: The location is far from the main tourist attractions so you are forced to have a daily long travel if you came as a tourist. The staff does not speak English well. We asked for help with the bath and they got us milk. There was a bad understanding on a second phone call as well. Breakfasts are a great feast here so I suggest you go on a diet before you come here.