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Somerset IOC Hangzhou

4.5 star property
Luxury aparthotel with health club and 24-hour front desk

Photo gallery for Somerset IOC Hangzhou

Exterior
Lobby sitting area
Premium bedding, down duvets, pillow-top beds, in-room safe
Premier Room, 3 Bedrooms
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washer
  • Room service
  • Gym
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
No. 2477 Jinji Road, Hangzhou, Zhejiang, 311215
  • Qianjiang Century Park
    ‪10 min walk‬
  • Hangzhou Olympic Sports Center
    ‪19 min walk‬
  • Hangzhou Grand Theatre
    ‪4 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom (Twin Bed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Bedroom (Twin Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 98 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Room, 3 Bedrooms

Premier Room, 3 Bedrooms

Premier Room, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 158 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LED TV
  • 50 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Studio

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LED TV
  • 60 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite - 1-Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite - 1-Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Executive Suite - 1-Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Executive Suite - 1-Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite - 1-Room (2 beds)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite - 1-Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Apartment

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Single Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Executive Suite - 2-Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Executive Suite - 2-Room

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Studio Premier

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Executive Suite - 3-Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Executive Suite - 3-Room

  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Themed Suite - 2- Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Themed Suite - 2- Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Similar properties

Exterior

UrCove by Hyatt Hangzhou Westlake

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (45)
The price is AU$98
for 1 room
includes taxes & fees
20 Mar - 21 Mar
UrCove by Hyatt Hangzhou Westlake

About the area

Hangzhou

A luxury stay in Hangzhou awaits you at Somerset IOC Hangzhou. Within a 20-minute stroll, you'll find Qianjiang Century Park and Hangzhou Olympic Sports Center. Highlights at this aparthotel include free self-parking, a gym and in-room kitchens. .Each apartment is soundproofed and features an LED TV with cable channels, along with a washer/dryer, a sitting area and a DVD player. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include a rainfall showerhead and bathrobes, while a pillowtop bed and premium bedding invite a good night's rest. First-run films, a down duvet and free newspapers are also available. .Enjoy the free kids' club and gym as well as access to a playground. Business travelers can take advantage of 2 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning to-go breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of limited parking. .With a stay at this 4.5-property class Xiaoshan aparthotel, you'll be 3.7 km (2.3 mi) from MIXC Mall and 3.7 km (2.3 mi) from Raffles City Hangzhou.
View more Aparthotels in HangzhouOpens in a new window

What's nearby

  • Hangzhou Olympic Sports Center - 19 min walk - 1.7 km
  • MIXC Mall - 4 min drive - 4.2 km
  • Hangzhou Grand Theatre - 4 min drive - 4.6 km
  • West Lake - 8 min drive - 8.8 km
  • Hangzhou Tower Shopping Mall - 10 min drive - 10.9 km

Getting around

  • Expo Center Station - 6 min walk
  • South Railway Station - 11 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 22 min drive

Restaurants

  • ‪德克士 - ‬4 min drive
  • ‪禾绿回转寿司 - ‬3 min drive
  • ‪三上日本料理 - ‬4 min drive
  • ‪川味观 - ‬3 min drive
  • ‪明洞韩国料理 - ‬4 min drive

About this property

Somerset IOC Hangzhou

Luxury aparthotel with health club and 24-hour front desk
WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 2 meeting rooms. A health club, a library, and a complimentary children's club are also featured at the luxury Somerset IOC Hangzhou. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou aparthotel is smoke free.

  • 190 guestrooms or units
  • Kid's club (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Locker space
Somerset IOC Hangzhou offers 190 air-conditioned accommodations with washers/dryers and DVD players. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

LED televisions come with cable channels and first-run films. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Free children's club
  • Free cot
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: CNY 76 per person
  • Room service

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • DVD player
  • First-run films
  • LED TV with cable channels
  • Library

Outdoor areas

  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 2 meeting rooms
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • Near the airport

Things to do

  • Free children's club
  • Gym
  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 190 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Somerset IOC Hangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately CNY 76 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Somerset IOC Hangzhou Hangzhou
Somerset IOC Hangzhou Aparthotel
Somerset IOC Hangzhou Aparthotel Hangzhou

Frequently asked questions

What is the cancellation policy at Somerset IOC Hangzhou?

Somerset IOC Hangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Somerset IOC Hangzhou?

Yep, Somerset IOC Hangzhou has a free self car park. Onsite parking is limited.

What luxury perks are available at Somerset IOC Hangzhou?

This property features a health club, as well as pillowtop beds and premium bedding.

Is Somerset IOC Hangzhou family-friendly?

You bet! With amenities such as a free children's club and a playground, as well as free infant beds in the guestrooms, it's no surprise that Somerset IOC Hangzhou is a hit with families.

Does Somerset IOC Hangzhou serve breakfast?

Yeah, to-go breakfast is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Somerset IOC Hangzhou?

No, Somerset IOC Hangzhou does not offer an airport shuttle service.

What time are check-in & check-out at Somerset IOC Hangzhou?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Somerset IOC Hangzhou?

No, pets and service animals are not allowed.

Somerset IOC Hangzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eng Siong

Liked: Cleanliness, room comfort
Nice Apartment in Hangzhou.
Service was genuine and sincere. Room was spacious and definitely suitable for long stay.
Stayed 1 night in Dec 2023

2/10 Terrible

Wei

Stayed 10 nights in Nov 2023

8/10 Good

Joshua, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
The IOC Somerset Hotel was a nice place to stay. The hotel rooms are actually apartments with a kitchen, washing machine, living room, walk in closet and separate bedroom. The furnishings are modern and the bed is comfortable. Shower is a rain shower with modern finishings throughout the room. The property is also quiet and the front desk staff were very helpful for ordering taxis and making suggestions on local restaurants.
Stayed 3 nights in Oct 2023

2/10 Terrible

Zhuobei

Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Wrong location on maps !!!
I booked the hotel as I intended to stay in the city center center Wulin Square and West Lake. As I wanted to go to the Hotel, I noticed that the location on the map that Hotels.com provides and the actual location are totally different . In fact the hotel is not anywhere near the center but far outside the center on the other side of the river. This fact heavily influenced the stay with my partner, very unfortunate..
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
An Almost Perfect Hotel Experience.
One of the best hotels I have stayed in. The rooms were very clean and spacious. The views from my room were terrific. The hotel provided many complimentary hygiene products such as laundry detergent, high quality dental utensils and great smelling body wash and shampoo. Although the location of the hotel was a little far from the city center, the quality of the room more than made up for that inconvenience. The hotel staff was kind and friendly. However, I wish that they spoke more English because it was particularly difficult to communicate with them at times. Nevertheless, I will happily return to this hotel.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Business traveller
Almost brand new but not near public transports
Front desk was unfriendly when check in, it just the way they ask for ID was really unpleasant and rude ( felted been treated as criminal ! ) . Breakfast was great, dinning area staffs were friendly, food was great. Service for the rooms were excellent. Hotel is in a remote location where will requires taxis. not much public transportations around.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this olace is wonderful, food is amazing,staff is very kind, everything was great, but location is far from downtown,but it was ok, we took taxi.good hotel.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home liek. Friendly staff. A bit far from mass transport. Good view.
Stayed 5 nights in Nov 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best Hotels I’ve stayed at
The hotel is amazing: clean, organized, new. The service and amenities are wonderful too. Loved the gym. The staff is kind and helpful as well. The only problem is the location isn’t great but with the price it’s well worth it.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
非常非常舒適的環境 很乾淨 很大 也讓我們全家大小9個人住的很開心 都不想出門 只想買食物回來吃 然後聊天 玩遊戲
Stayed 2 nights in Mar 2024

6/10 Okay

kit chuen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
還可以、不过不失。
Stayed 3 nights in Nov 2023

10/10 Excellent

YINGNING

Business traveller
Liked: Cleanliness, room comfort
너무 편하고 깨끗했어요. 추천합니다.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
추천이요!
화장실, 주방, 방, 거실 등 아주 깨끗하고 편리했습니다. 직원분들고 모두 친절했어요 다만 처음에 호텔 입구를 찾는데 쉽지않았습니다. 그리고 조식이.. 먹을게 없었습니다 ㅠㅠ 그것 빼고는 모든 면에서 훌륭했습니다! 또 항저우에 방문하게 된다면 이 숙소를 찾게될것 같습니다.
Stayed 2 nights in Sep 2023

6/10 Okay

Ying Ding

Business traveller
Liked: Cleanliness, room comfort
新区居宿
缺少餐廳及交通有點不方便
Stayed 3 nights in Jun 2023

10/10 Excellent

Chau Ha Tina

Business traveller
Liked: Cleanliness, room comfort
nice and clean except odour
very clean and nice apartment. except the odour from the pipe of the sink in kitchen.
Stayed 2 nights in Nov 2020

8/10 Good

Seunghyun

Business traveller
Liked: Cleanliness, room comfort
장기 숙박자에게 좋은 넓고 편안한 시설
룸상태는 예약사진과 동일하게 넓고 깨끗함. 특히 세탁시가 있어 장기 숙박하면 좋음. 주변은 개발중인 곳이라 공사장이 많으나 호텔 뒤쪽에 식당은 여러개 있음. 넓고 깨끗해서 그런지 즈보하는 왕홍이 많음
Stayed 6 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Wai Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洒店設施及職員都非常好．㫿獨交通就離景點頗遠，出入乘的土才較方便，但以其價格確實吸引
Stayed 3 nights in Sep 2019

10/10 Excellent

IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
역시 서머셋은 실망을 저버리지 않습니다.. 베트남에서도 서머셋을 이용했는데 모든면에서 최고인듯 합니다...
Stayed 1 night in Sep 2019