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The Dragon Hotel Hangzhou

5.0 star property
Luxury hotel connected to the convention centre in Hangzhou with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dragon Hotel Hangzhou

Exterior
Lobby
Exterior
Premier Room
3 restaurants, lunch served

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
120 Shuguang Road, Xihu Area, Hangzhou, Zhejiang, 310007
  • Broken Bridge
    2 min drive
  • 龙宫大酒店
    6 min walk
  • Huanglong Cave Station
    11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    41 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 87 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Hangzhou

The Dragon Hotel Hangzhou puts you in the heart of Hangzhou, connected to the convention centre and within a 20-minute stroll of Huanglong Stadium and Baopu Taoist Temple. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The fine-dining restaurant, Grand Dragon Restaurant, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, nightclub, gym and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 5-property class Xihu hotel, you'll find West Lake.

What's nearby

  • West Lake - 2 min drive
  • Wulin Square - 3 min drive
  • Zhejiang University Yuquan Campus - 3 min drive
  • Hangzhou Tower Shopping Mall - 3 min drive
  • Hangzhou China Silk Town - 4 min drive

Getting around

  • Huanglong Cave Station - 11 min walk
  • Hangzhou Station - 17 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive

Restaurants

  • ‪龙宫大酒店 - ‬6 min walk
  • ‪Dcafe自助餐厅 - ‬1 min walk
  • ‪至尊鲨鱼 - ‬2 min walk
  • ‪半小时餐厅 - ‬6 min walk
  • ‪象山石浦海鲜城 - ‬5 min walk

About this property

The Dragon Hotel Hangzhou

Luxury hotel connected to the convention centre in Hangzhou with 3 restaurants
The Dragon Hotel Hangzhou offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square metres) and includes a conference centre. A health club, a nightclub, and a sauna are also featured at the luxury The Dragon Hotel Hangzhou. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hangzhou hotel.

  • 566 guestrooms or units
  • 16 levels
  • 5 buildings
  • 3 dining venues
  • Conference rooms
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 1988
  • Nightclub
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Dragon Hotel Hangzhou offers 566 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 37-inch plasma televisions come with premium satellite channels and video game consoles. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and designer toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 117 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • D Cafe Buffet Restaurant
  • Grand Dragon Restaurant
  • Veranda Restaurant

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting
  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (12,917 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch HDTV with premium satellite channels
  • DVD player
  • IPod dock
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Dragon Hotel Hangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 460.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 117 per person
  • Airport shuttle fee: CNY 650 per person (one way)
  • Rollaway bed fee: CNY 460.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Dragon Hangzhou
Dragon Hotel
Dragon Hotel Hangzhou
The Dragon Hotel
The Dragon Hangzhou Hangzhou
The Dragon Hotel Hangzhou Hotel
The Dragon Hotel Hangzhou Hangzhou
The Dragon Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at The Dragon Hotel Hangzhou?

The Dragon Hotel Hangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Dragon Hotel Hangzhou?

Yep, The Dragon Hotel Hangzhou has a free self car park.

Is there a spa on site at The Dragon Hotel Hangzhou?

Yep, there is an onsite spa at The Dragon Hotel Hangzhou. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Dragon Hotel Hangzhou have a pool?

The Dragon Hotel Hangzhou has an outdoor pool and an indoor pool.

What luxury perks are available at The Dragon Hotel Hangzhou?

The Dragon Hotel Hangzhou features a full-service spa, a nightclub and a health club. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes The Dragon Hotel Hangzhou a romantic place to stay?

Couples spa treatments and al fresco dining, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Dragon Hotel Hangzhou.

Is The Dragon Hotel Hangzhou family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that The Dragon Hotel Hangzhou is a hit with families.

Are there hot tubs in the rooms at The Dragon Hotel Hangzhou?

No, but there are Jetted bath in the guestrooms.

Does The Dragon Hotel Hangzhou serve breakfast?

You bet, buffet breakfast is offered on weekdays from 6:30 AM to 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Dragon Hotel Hangzhou?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Dragon Hotel Hangzhou?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Dragon Hotel Hangzhou?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Dragon Hotel Hangzhou?

No, pets and service animals are not allowed.

The Dragon Hotel Hangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 157 reviews" "
Rating 8 - Good. 50 out of 157 reviews" "
Rating 6 - Okay. 9 out of 157 reviews" "
Rating 4 - Poor. 5 out of 157 reviews" "
Rating 2 - Terrible. 2 out of 157 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, great staff
Really great experience! Top notch service! Kudos especially to front desk manager Fanny and breakfast buffet host Brett, whom went above and beyond their duties to accommodate our baby! Brett would reserve our table every morning and get our coffees and baby chair ready without us asking. We really appreciate them both. The only downside to the hotel is the lack of restaurants and shops next door, which makes going out a bit harder.
Stayed 4 nights in Sep 2018

6/10 Okay

Pengfei

Stayed 2 nights in Jul 2018

10/10 Excellent

Kiak Cong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Slow Internet
The environment is excellent but not suitable for business trip. Internet very slow. Front desk cannot exchange cash to Chinese currency.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Alicia, Southern California

Disliked: Cleanliness, staff & service, property conditions & facilities
The room we were given after checking in was moldy, had stains on the carpet and the curtain was not properly attached to the railing. We insisted on having the manager look a the room so he could personally see the conditions of the rooms in his hotel. The manager did not speak any English so had one of his employees act as a translator. After showing them the moldy shower, the translator asked what the problem was!?!? We pointed out the mold in the shower and the other problems with the room (curtains, and stained carpet) and they agreed to move us to a different room in a different tower. There was a small amount of mold in the shower in some difficult-to-reach places new room, but overall the new room was quite clean and pleasant and in good condition. If you book a room here, keep in mind that unless the hotel staff thinks you are someone important, or are willing to complain, you may end up in a very poor condition room. The first room we were given was worse than many rooms I've had in cheap travel motels in the USA.
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

10/10 Excellent

Steve, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay in hangzhou
This is a five sta4 hotel that really is five stars yet it is reasonably priced. The hotel is dry clean, updated, staff really cares and the location is fantastic if you wish to be close to west lake. The gym is also aws9me and the casual local restaurant is wonderful. I can’t say enough good things about this hotel. The only thing to be aware of ( if coming from the us) is that not mainy of the staff speak engliish so communication can be challenging, but also fun, they really try. Great place
Stayed 6 nights in Mar 2018

10/10 Excellent

Scubasylv, Ottawa, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to West Lake and shopping.
Huge, beautiful hotel with large rooms, great pool and gym. There is also a spa, an amazing bakery and several restaurants. It is very safe and the staff is quite helpful even when language is a barrier. The bakery has items you can pick up and the buffet restaurant is awesome. The Spanish restaurant is very, very good; kind of a foodie place. Did not try out the spa but it looked very nice.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Fee Man Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and value for money. Within working distance to the West lake.

10/10 Excellent

shimoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Beautiful hotel with wonderful staff who made our stay so memorable

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing and I would stay here again. Beds and pillows are awesome, and room and bathroom are spacious. Lot's of plugins which is awesome for the business traveler. Staff were all kind and helpful. The breakfast buffet was the only down side.. I thought the selection was a bit small. But would still stay again next time I am in Ningbo.

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as akways. It's the fourth time that I choose to stay multiple nights here. It's a wonderful place. I wish the food wasn't so expensive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jean-Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to Westlake.
This hotel was very comfortable and within walking distance to Westlake. Very good staff, clean and quiet at night.