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Emerald Hotel Hanoi

4.0 star property
Central Hanoi hotel connected to a shopping centre, steps from Hom Market
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Hotel Hanoi

Terrace/patio
View from room
Flat-screen TV, fireplace
Family Suite | Living area
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
64 Trieu Viet Vuong St., Hai Ba Trung, Hanoi, 10000
  • Vincom Center
    6 min walk
  • Vietnam Women's Museum
    12 min walk
  • Hoa Lo Prison Museum
    15 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    47 min drive

Room options

View all photos for Executive Double Room

Minibar, in-room safe, individually decorated, individually furnished

Executive Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Fridge
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Fridge
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Hours Day Use Only

Minibar, in-room safe, individually decorated, individually furnished

3 Hours Day Use Only

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite

Family Suite | View from room

Family Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Fridge
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

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Breakfast included
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4.8 out of 5, Exceptional, (1718)
The price is AU$97
for 1 night
includes taxes & fees
4 Dec - 5 Dec
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About the area

Hanoi

Emerald Hotel Hanoi puts you in the heart of Hanoi, connected to a shopping centre and within a 20-minute stroll of Hom Market and Vincom Center. Highlights at this hotel include indoor private hot tubs, free WiFi and fireplaces. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .With a stay at this 4-property class Hai Ba Trung hotel, you'll be 1 km (0.6 mi) from Vietnam Women's Museum.

What's nearby

  • Vincom Center - 6 min walk - 0.6 km
  • Hoan Kiem Lake - 16 min walk - 1.4 km
  • Hanoi Opera House - 18 min walk - 1.6 km
  • St. Joseph's Cathedral of Hanoi - 2 min drive - 1.9 km
  • Hanoi Old Town Night Market - 3 min drive - 2.3 km

Getting around

  • Hanoi Railway Station - 20 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 47 min drive

Restaurants

  • ‪Mio Izakaya - ‬2 min walk
  • ‪Karaoke Vip Summit - ‬2 min walk
  • ‪Lẩu cua biển Hotcrab - ‬2 min walk
  • ‪Tranh Cafe - ‬2 min walk
  • ‪Cơm sườn Đào Duy Từ - ‬1 min walk

About this property

Emerald Hotel Hanoi

Central Hanoi hotel connected to a shopping centre, steps from Hom Market
Emerald Hotel Hanoi offers its guests a sauna and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Emerald Hotel Hanoi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 30 guestrooms or units
  • 9 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Emerald Hotel Hanoi offers 30 air-conditioned accommodations with indoor private hot tubs and fireplaces. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and minibars. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emerald Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 250000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 200000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Hotel Hanoi
Emerald Hanoi
Emerald Hotel Hanoi Hotel
Emerald Hotel Hanoi Hanoi
Emerald Hotel Hanoi Hotel Hanoi

Frequently asked questions

What makes Emerald Hotel Hanoi a romantic place to stay?

A lounge bar and 24-hour room service, as well as Hot tubs and fireplaces in the guestrooms, help set the scene for a romantic weekend at Emerald Hotel Hanoi.

Are there hot tubs in the rooms at Emerald Hotel Hanoi?

Yep, all rooms come with private hot tubs.

Does Emerald Hotel Hanoi serve breakfast?

You bet, buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Emerald Hotel Hanoi?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Emerald Hotel Hanoi?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Emerald Hotel Hanoi?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Emerald Hotel Hanoi?

No, pets and service animals are not allowed.

Emerald Hotel Hanoi Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 9 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay with excellent staff from the front desk to all the cleaning staff and beyond.thank you.👍👍👍
Stayed 7 nights in Oct 2023

8/10 Good

Jodi

Stayed 1 night in Jun 2022

8/10 Good

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff was amazing ! Hard to express in words how friendly, helpful and approachable they were. Their customer service was outstanding.
Stayed 4 nights in Oct 2019

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very friendly staff. About the breakfast is not much to say. If you like a Vietnamese Noodle soup then you enjoy the breakfast. You fancy the continental version, go to starbucks a few blocks down. The first day the waste pipe of my shower was plugged and the bathroom under water. The second morning I had no warm water while taking a shower. Not an issue in summer but during winter not so comfortable. Otherwise decent and clean rooms.
Stayed 2 nights in Jan 2018

10/10 Excellent

Jane

Stayed 1 night in Aug 2023

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
個人旅行利用
設備は古いですが、清掃はそれなりに行き届いています。 日本語は通じませんが、簡単な英語で事足ります。 朝食のフォーが美味しく、スタッフへ皆さんフレンドリーでたいへん快適に過ごせました。 また、利用したいと思います。
朝食はビュッフェスタイルで、品数はやや少な目。ただ別途フォーが頼めます(追加料金なし)
外観はかなり古びています。
室内は綺麗。 細かいところは目をつぶりましょう(笑)
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても話しやすいスタッフばかりでした。
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルスタッフの方が親切に対応していただきました。
Stayed 2 nights in Nov 2019

8/10 Good

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
内装は綺麗なホテルでした
クレジットで事前に払ったのに、チェックアウト時重複して請求されました。気づかず払ってしまい、後で気づきました。しかし、ホテルから連絡があり、返金の対応をすぐしてくださいました。ミスはありましたが、スタッフの方々に、ベトナム人の優しさと人懐こさを感じました。
Stayed 1 night in Jul 2019

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
i stayed at emerald for 3 days. The room was big, nice, and clean and the manager was so generous. He kindly lent me some money when my wallet was stolen by the lack. I really enjoyed this stay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Yoshihisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も清潔で浴槽が大きいのが良かったです。 ホテルの立地もよく，食事には困りませんでした。 チェックインした際のウェルカムドリンクとフルーツも良かったです。 フロントのスタッフもとてもフレンドリーだったので，また宿泊したいです。
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel to people who just pick up the hotel by photo shot. It is terrible dirty and something strange smell from the 1st floor. bed is horrible. my back is so painful after i have slept one night. It is also quite far from the lake. I only recommend for only people who want to stay cheaper one.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
周りはバイクだらけ
かなり古い小さなホテル。近辺には日本食の店も多くまた、ホテル朝食で頂けるフォーはとても美味でした。レセプションスタッフも親切でしたよ。
Stayed 3 nights in Jul 2018

4/10 Poor

DAD, 日本

Disliked: Property conditions & facilities
ホテルのミスなのか・・。Expediaのシステムが悪いのか・・・
到着したら・・・部屋が無いとのこと・・・別のホテルへ移動 Expediaでホテルをよく取りますが このような体験は、4回目です。 以前、ホテルに聞いたのですが、Expediaで予約した場合、ホテル側に反映されるのが 12時間と聞きました（未確認） ということでホテルはエメラルドホテル⇒ROSALIZAホテルへ ホテルへのコメントでは、無いのですが ご心配な方は、早めの予約と、確認を
Stayed 1 night in Mar 2018

6/10 Okay

HIRO, TOKYO

Liked: Staff & service
便利な立地
ホアンキエム湖までも歩いて散策でき、周りに飲食店もあることからロケーションは良いと思います。 ただ、設備は皆同様に古く、部屋も暗いです。 今回は3階の角部屋でしたが、通りの騒音も激しく細かいことが気になる方は避けた方が良いかもしれません。 スタッフはとても親切で素晴らしいです！
Stayed 2 nights in Jan 2018

8/10 Good

yoshio, vietnam,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旧市街に歩いて行ける
今回で、このホテルを使うのが2回目です。私はハイフォンで働いていますので、ハノイに時々リフレッシュに行きます。前回このホテルを利用させて貰って、気に入ったので今回も利用させて頂きました。値段もとてもリーズナブルで 周りも日本食の店が多く日本食を食べたくなったら、来ます。マッサージの店も良く、ハイフォンのマッサージ店より上手だし値段も手ごろです。これからハノイでの私の定宿になるかも知れません。そうそう朝食も付いてます。バスルームも浴槽が深くていいですよ。
Stayed 1 night in Jun 2017

8/10 Good

ryu, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周辺に日本料理屋が多いエリア
夜１２時前に到着、チェックインもスムースで 対応良いスタッフでした。 小腹がすいたので周辺１周、空いてる居るお店無く、 １軒だけ日本料理屋空いており食事できました。 翌朝説明受けホアンキエム湖へ徒歩で約１０-１５分（ゆっくり）で到着しました。 周辺ホテル、コーヒー屋さん、ローカル、外人向けレストランたくさんありました。 終わるのは早いようです。

8/10 Good

yoshio, ベトナム、ハイフォン

Liked: Staff & service, property conditions & facilities, room comfort
湖、食事処（日本食）、Bar、マッサージが近くに沢山あります。
とても、利便性のいい場所に在ってとてもリーズナブルです。部屋は、安くて、浴槽も付いてます。 受付の女性は少し日本語が出来ます。

8/10 Good

須永, 埼玉県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の教育が徹底されている。
客室は清潔で、フロント及びスタッフは親切、挨拶もきちんとやる、手助けも進んでやる。 ハウスキーパーも完璧、ただ、コンセントが少ない。パソコンをやる場合、デスクの前に無い。