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Hanoi City Guest House

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hanoi Old Town Night Market
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi City Guest House

Deluxe Triple Room | View from room
Reception
Lobby
View from property
Combined shower/bathtub, rainfall showerhead, designer toiletries

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
The price is AU$49
includes taxes & fees
27 Nov - 28 Nov

Explore the area

Map
95B Hang Ga Street, Hoan Kiem District, Hanoi, 10000
  • Hanoi Old Town Night Market
    5 min walk
  • Train Street
    6 min walk
  • Ta Hien Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    39 min drive

Room options

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Designer toiletries
Shower/bath combination
Rainfall showerhead
  • 21.9 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Designer toiletries
Shower/bath combination
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Designer toiletries
Shower/bath combination
Rainfall showerhead
  • 24.0 sq m
  • City view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Designer toiletries
Shower/bath combination
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

Family Room, City View

Family Room, City View

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Designer toiletries
Shower/bath combination
Rainfall showerhead
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception
Ivy Luxury Hotel & Apartment
Free WiFi
Air conditioning
Soundproof rooms
Kitchen
4.2 out of 5, Very good, (11)
The price is AU$48
for 1 night
includes taxes & fees
4 Dec - 5 Dec
Ivy Luxury Hotel & Apartment

About the area

Hanoi

Hanoi City Guest House puts you in the heart of Hanoi, within just a 10-minute stroll of popular attractions like Hanoi Old Town Night Market and Dong Xuan Market. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and babysitting services. Added amenities include laundry facilities, dry cleaning/laundry services and tour/ticket assistance. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Quan Chuong Gate.

What's nearby

  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Dong Xuan Market - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Quan Chuong Gate - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Phở Gia Truyền - Bát Đàn - ‬2 min walk
  • ‪Phở Gà Đặc Biệt - Hàng Điếu - ‬1 min walk
  • Lifted Coffee & Brunch
  • ‪Hong Hoai's Restaurant - ‬1 min walk
  • ‪Countryside Restaurant - ‬1 min walk

About this property

Hanoi City Guest House

Hotel with a 24-hour front desk, a short walk to Hanoi Old Town Night Market
As a guest of Hanoi City Guest House, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. The business-friendly Hanoi City Guest House also features room service (during limited hours), a front desk safe, and an ATM.
  • 1 building
  • 18 guestrooms or units
  • 7 levels
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • ATM
  • Lift
Hanoi City Guest House offers 18 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 7 floors

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 315000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche and Eurocard.

Property is also known as

Hanoi City Hostel
Hanoi City Hostel
Hanoi City Guest House Hotel
Hanoi City Guest House Hanoi
Hanoi City Guest House Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi City Guest House?

Hanoi City Guest House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hanoi City Guest House?

As of 20 Nov 2024, prices found for a 1-night stay for 2 adults at Hanoi City Guest House on 27 Nov 2024 start from AU$48.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hanoi City Guest House?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hanoi City Guest House?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hanoi City Guest House?

No, pets are not allowed.

Hanoi City Guest House Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 75 reviews" "
Rating 8 - Good. 32 out of 75 reviews" "
Rating 6 - Okay. 15 out of 75 reviews" "
Rating 4 - Poor. 7 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Massimiliano

Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location hotel but staffs are not helpful
Great location hotel but staffs are not very helpful, they are just guest house, not a 3-star quality hotel as advertisement.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, room comfort
The staff here will do everything they can to make your stay the best it can be. Breakfast was yummy and room was clean and comfortable.

6/10 Okay

Verified traveller

Liked: Staff & service

6/10 Okay

Alana, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad stay.
Room was large, clean, and comfortable. Bathroom could use an update but was alright. WiFi was very spotty on all floors. Breakfast was fair. Front desk staff was really nice.

10/10 Excellent

Shimona, Goa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and lovely rooms
Although we reached Hanoi City Hostel much earlier than the check-in time, the receptionist was very accomodating. We were given breakfast and had the option to even shower and freshen up while he got our room ready. Both the receptionists were very friendly and helpful. For the price you pay, the rooms are good and well kept. The location of the hotel is great since you're in the heart of all the action and you won't have any trouble getting back after having a couple of the famed Hanoi beers.

10/10 Excellent

David, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hostel highly recommend
We booked for three nights when we got there we were welcomed with a ice cold glass of water while waiting to check in. We were surprised when we got into the room at how big it was. Breakfast is good and all staff are very friendly. They helped us book a boat cruise and while we were on the cruise we realised we had paid a very cheap price compared to some others. We booked an extra night once back from cruise and were given a very friendly welcome back by all staff. Our room was cleaned daily with fresh towels given each day.

6/10 Okay

Lucie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Robert, Boston, Massachusetts

Liked: Staff & service
Good value for the money
Good value for the money. Centrally located and the staff is helpful.

2/10 Terrible

SangGu, seoul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
omg
They gave me another hotel.. they said my room was something wrong so they arranged me to a terrible hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service, large rooms, clean
Best stay so far and the most value for money. Stayed here 3 times in the course of 10 days. Made trips to halong bay and Sapa but couldn't help but come back to this hotel because it feels like home

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, value for money, English speaking
Best hostel I've stayed in for the past one month that is around this budget.. I've been to some that are more expensive and it still doesn't best this place. Breakfast is so so, but service is top of the top.. U won't regret it! I came back 3 times ( once for a few days, booked a halong tour came back to stay, booked a sapa tour and I'm back here again). Walking dist to everywhere. Make sure u mark down ur street name and everything, it may get hard to find at night cause there are no lights in the hostel front after 12!

10/10 Excellent

Will, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the middle of the old quarter
The hotel is rated highly in TripAdvisor with good reason. The stay was very pleasant. The location is in the middle of the old quarter. The staff is friendly and trustworthy. They were a great help with booking travel around northern Vietnam. In each case, I was happy with the tour group I was placed with. It seems they work with the better ones. I'd happily stay with them again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Excellent service
The rooms are good, spacious and clean. The main reason to stay though is for the staff information. They spoke English and everyone on staff at the front desk was informative and helpful. Also good location within walking distance to many attractions and cafe Comga on the corner was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, price, and staff
Great location and got a great deal for a dou le. Room was very clean. The main woman who worked the desk was awesome and helpful and super friendly. The younger girl who worked the desk on our last day was rude and cared more about her cell phone than anything else and is the only reason I didn't give the service a 5 rating. Good thing she only worked 1 night. Good, but not great, breakfast too. I would recommend.

8/10 Good

Notferrand, Malaysia

Liked: Cleanliness, staff & service, room comfort
Excellent budget hotel
Room is clean and staffs are very helpful. Close to main attractions, just within walking distance ;)

4/10 Poor

Skip, Qld, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff great but building needs work!
Ok, so we chose this place because the location was good, price was right & reviews pretty good for budget accom. A number of accom options hence the Hostel moniker. We had "deluxe" private rooms apparently! Staff great, helpful & friendly, tried their hardest BUT the product they are working with needs a lot of work. We (6 pax) ended up staying for 5 nights mainly because we were out each day on tours etc & it was convenient, but in the end it wore us down & we couldn't wait to be out of there. Biggest problem was the dampness & persistent probs with aircons & remotes that didn't work (very unhealthy & we weren't the only ones to comment/complain). Plumbing also a major issue. Bathrooms awash, no floormats, leaking sinks and bath tubs. Linen was clean & changed daily but threadbare & one only small towel each barely adequate. Plaster & paint peeling off the walls; step into the bathroom came away each time it was touched. Breakfast very basic, but the young lads who served were fun & friendly & did their best. Has a lift which is very welcome. If you used the stairs you were competing for space with boxes, ladders & all manner of clutter, & it was always dark (I slipped & hurt myself badly). Thank heavens there wasn't a fire. Health & safety inspectors in Aus would have a field day. I think Expedia and others listing these premises need to check the accuracy of info because what you see in the pictures is NOT what you find upon arrival. We wont be back.

10/10 Excellent

Katherine, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff could not have been more helpful
We had an issue with our bank cards- all of which were being declined- and the staff were incredibly patient and helpful in aiding us in contacting banks in the UK. They were also indispensable in helping us book trains and buses and taxis and boat trips at very reasonable rates. When we came back to Hanoi for the day but weren't staying with them they let us store our luggage with them for the day before we caught our final train out of Hanoi. The beds are the MOST comfortable!! And the showers good pressure and plenty of hot water. Highly recommend!

8/10 Good

Verified traveller

Liked: Staff & service
good location
Nice hotel, good location, very friendly staff. Had all the basics including good wifi & nice breakfast. Staff were very helpful.

8/10 Good

Germaine, Singapore

Friendly staffs to all enquiries!
Decent rooms, good food around the area, nice and friendly staffs to help us with the enquiries for directions and booking of our day trip! Breakfast was simple but filling.

6/10 Okay

Tara, Ireland

Liked: Staff & service
Central Hotel - Cold Room
I stayed in this hotel for 3 nights after a long international flight to arrive in Hanoi. Reception staff were friendly and gave good recommendations for food on the free map. My only issue is that my room was really cold - the sheets felt damp and it took ages to warm up in bed. This might be a good thing in summer months, but if you stay in January when it's not that warm up north, this may be something to bear in mind.

8/10 Good

Rabbit, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds
Clean room, good service,helped us buy train tickets, bright room with enough light, has elevator, good location right in old town with many shops and eateries

8/10 Good

Jane, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended but...
The hotel is great, near train station, good service from staff, but we booked two rooms, they only have one room for us. Two of my friends were allocated to the nearby Camellia Hotel, which has bad toilet! Disappointed!

8/10 Good

Chiaw sang, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and incredible service
Staffs were extremely nice, and bed was very comfortable. Location wise, it is situated in the heart of the Old Quarters. Definitely great value, and would recommend anyone to stay here.