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Pullman Hanoi Hotel

4.5 star property
Mediterranean Hanoi hotel in Dong Da with a winery
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pullman Hanoi Hotel

Exterior
Sports facility
Egyptian cotton sheets, premium bedding, down duvets
Exterior
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
40 Cat Linh Street, Dong Da District, Hanoi, 10000
  • Temple of Literature
    12 min walk
  • Ho Chi Minh Museum
    14 min walk
  • Ho Chi Minh Mausoleum
    16 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    36 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets

Superior Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Business Lounge Access, Executive Level (Executive)

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Twin Room, 2 Single Beds, Business Lounge Access, Executive Level (Executive)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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About the area

Hanoi

A luxury stay in Hanoi awaits you at Pullman Hanoi Hotel. You'll be 2.8 km (1.7 mi) from Hoan Kiem Lake and 3.4 km (2.1 mi) from Hanoi Opera House. Highlights at this family-friendly hotel include a full-service spa, a winery and a restaurant. .A day of pampering at Fit and Spa Lounge can include hot stone massages, aromatherapy and reflexology along with access to the sauna and hot tub. The buffet restaurant, La Cheminee, serves international cuisine and is open for breakfast, lunch and dinner. Mint Bar is the hotel's own bar, serving drinks along with brunch and light fare. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 6243 square feet (580 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4.5-property class Dong Da hotel include Ho Chi Minh Mausoleum and West Lake.

What's nearby

  • Ho Chi Minh Mausoleum - 16 min walk
  • St. Joseph's Cathedral of Hanoi - 4 min drive
  • Hoan Kiem Lake - 4 min drive
  • Hanoi Old Town Night Market - 4 min drive
  • West Lake - 5 min drive

Getting around

  • Hanoi Railway Station - 8 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 36 min drive

Restaurants

  • ‪Mint Bar & Cafe - Pullman Hanoi Hotel - ‬1 min walk
  • ‪Ga Trên Cao Cát Linh - ‬3 min walk
  • ‪Executive Lounge - Pullman Hanoi Hotel - ‬2 min walk
  • ‪Highlands Coffee - ‬1 min walk
  • ‪Pao Quán - ‬3 min walk

About this property

Pullman Hanoi Hotel

Mediterranean Hanoi hotel in Dong Da with a winery
A winery is on site. Pullman Hanoi Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 10 meeting rooms, and limo/town car service. Event space at this hotel measures 6243 square feet (580 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the luxury Pullman Hanoi Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Hanoi hotel.

  • 1 building
  • 240 guestrooms or units
  • 14 levels
  • 6243 sq ft of conference space
  • 580 sq. m of conference space
  • Built in 1998
  • Winery on site
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Pullman Hanoi Hotel offers 240 air-conditioned accommodations with fireplaces and minibars. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Premium satellite televisions are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Fit and Spa Lounge has 2 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, German, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Cheminee
  • Mint Bar

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (6,243 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Executive Lounge for reservation on Executive floor]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23 for adults and from USD 11.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hanoi Pullman
Hanoi Pullman Hotel
Hotel Pullman Hanoi
Pullman Hanoi
Pullman Hanoi Hotel
Pullman Hotel Hanoi
Pullman Hanoi Hotel Hotel
Pullman Hanoi Hotel Hanoi
Pullman Hanoi Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Pullman Hanoi Hotel?

Pullman Hanoi Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Hanoi Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Pullman Hanoi Hotel on 1 Dec 2024 start from AU$124.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Hanoi Hotel?

Yep, Pullman Hanoi Hotel has a free self car park.

Is there a spa on site at Pullman Hanoi Hotel?

Yep, Fit and Spa Lounge is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Pullman Hanoi Hotel have a pool?

Pullman Hanoi Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Pullman Hanoi Hotel?

Pullman Hanoi Hotel features a full-service spa, a winery and an outdoor pool. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Pullman Hanoi Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as comfy beds and fireplaces in the guestrooms, help set the scene for a romantic weekend at Pullman Hanoi Hotel.

Is Pullman Hanoi Hotel family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Pullman Hanoi Hotel is a hit with families.

Does Pullman Hanoi Hotel serve breakfast?

Yeah, buffet brekkie is available daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Hanoi Hotel?

No, Pullman Hanoi Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Hanoi Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Hanoi Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pullman Hanoi Hotel?

No, pets are not allowed.

Is there a golf course on site at Pullman Hanoi Hotel?

There isn't one on site, but King's Island Golf Resort is a short 10-minute walk away.

Pullman Hanoi Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 144 out of 421 reviews" "
Rating 8 - Good. 183 out of 421 reviews" "
Rating 6 - Okay. 57 out of 421 reviews" "
Rating 4 - Poor. 27 out of 421 reviews" "
Rating 2 - Terrible. 10 out of 421 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Chan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Jethro

Travelled with family and small children
Liked: Cleanliness, staff & service
Very helpful staff. Great breakfast selection. Good value hotel. Rooms could use a little upgrading but it has the essentials in place. Swimming pool decking needs fixing. Overall we had a nice. comfortable and enjoyable stay there.
Stayed 5 nights in Mar 2024

6/10 Okay

Minjoo

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not meet standard and expectations
*Room very dark and dull* bathroom flush not working * shower appearance moldy * Bathroom towels are very old * Shower door is not close properly. Water came off all over floor* O'clock in the room is not working * Lavabove sink water came off all over everytime in use * Breakfast not enough viarities of Food.* Carpet appears very old with dark blue color * Light bulb in the room very low , make the room very DARK ! * Manager just hear the complain but seemed he might not do anything. Out of his territory ? Or nothing he can do !
Stayed 3 nights in Mar 2024

8/10 Good

Wojciech

Stayed 1 night in Mar 2024

6/10 Okay

Vitaly

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Will not comeback
Very good service, but the room was poor, bathroom not clean, shampoo dispensers not working, the room itself the same, room service didn't have a menu, you need to call to ask for a pricewould not expect from 5 star
Stayed 2 nights in Feb 2024

10/10 Excellent

MITHUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Nice facilities and courteous staff, which was very helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Quan

A pleasant place to spend a couple days
Stayed 2 nights in Oct 2023

10/10 Excellent

Carole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Had just 1 night at the pullman this was my 2nd stay here. Note to travellers, get the reception to get your taxi to the airport it will save you a much money as the Hanoi taxis rip foreigners off.
Stayed 1 night in Oct 2023

10/10 Excellent

ITO

Stayed 1 night in Sep 2023

6/10 Okay

YAT LUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Sue Phay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice luxurious hotel. Staffs are very helpful and professional. Breakfast is more towards continental, will be good to have more local options.
Stayed 3 nights in Aug 2023

6/10 Okay

Xiaofeng, Shanghai

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

sajan

Stayed 1 night in Jun 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Pullman for a week, and it was the best experience and value in Vietnam. The staff was super friendly and helpful. The rooms were big and clean, and we had our laundry cleaned at very reasonable rates. We had a dedicated breakfast table and the servers knew our drinks. The pool was nice, the gym was huge, and the whirlpool was great. We also played tennis on the grounds. The location was close enough to walk to old quarter for us (~1 mile). Highly recommend the Pullman!
Stayed 7 nights in May 2023

2/10 Terrible

Sumit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old property, not maintained well, AC plant unable to take load, hot rooms, property didnt upgrade to new convenient features.
Stayed 3 nights in Jun 2023

10/10 Excellent

Panagiotis

Stayed 3 nights in Feb 2023

4/10 Poor

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were really accommodating and very friendly. The first room we were taken to had two lights that were not working, and the room was already very dark. Without hesitation, we were offered an upgrade to a larger room but was still very dark, but we took that regardless. We stayed for 9 nights and changed rooms twice. The toilets were constantly blocked and water from the sink did not drain. Because the staff were so nice we actually felt bad complaining. Eventually, the blockage issues got out of hand so we were offered another room change. I would not recommend staying because of the very dated rooms. The were so dated it prompted me to ask how old the building was. Staff is A , professional and just good people.
Stayed 9 nights in Jan 2023

4/10 Poor

kelvin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
wifi was weak, breakfast was bad
Stayed 3 nights in Jan 2023

10/10 Excellent

Venice

Stayed 1 night in Aug 2022

8/10 Good

Willie

Stayed 2 nights in Jul 2022

10/10 Excellent

Kean Seng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near old quarter attraction sites within 30-min walking radius. Room are clean and comfortable. They only open a single wing right now due to renovation. The walking corridor is a bit hot but not a big issue. Swimming pool is a bit dated but it is fine. Walking distance to a lot of restaurants. Breakfast is nice with good selection. For dinner, their usual restaurant is not open, so either you order room service or you can have it at the bar in lobby. But the food is not too good, so for lunch and dinner it is better to eat out.
Stayed 2 nights in Jul 2022

6/10 Okay

Franz

Stayed 1 night in Apr 2022

6/10 Okay

Benjamin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2022