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Splendid Premium Hotel

4.0 star property
Lakefront Hanoi hotel connected to a shopping centre, steps from Thang Long Water Puppet Theatre

Photo gallery for Splendid Premium Hotel

Family Connecting Room
Reception
Splendid Suite Terrace with Private Outdoor Tub | Terrace/patio
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • Spa
  • Parking included

Explore the area

Map
36 Lo Su St, Hoan Kiem, Hanoi, 10000
  • Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • The Old Quarter Gallery
    ‪3 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Day bed
Separate bedroom
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds OR 1 Queen Bed

View all photos for Deluxe Internal Window Room

Deluxe Internal Window Room

Deluxe Internal Window Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2024
Day bed
Separate bedroom
Heating
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Premium with Window Room

Premium with Window Room

Premium with Window Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2024
Day bed
Separate bedroom
Rainfall showerhead
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Executive Room, Balcony, City View

Executive Room, Balcony, City View

Executive Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Day bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Suite, Balcony, City View

Suite, Balcony, City View

Suite, Balcony, City View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendid Suite Terrace with Private Outdoor Tub

Splendid Suite Terrace with Private Outdoor Tub | Terrace/patio

Splendid Suite Terrace with Private Outdoor Tub

Highlights

Furnished patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2024
Day bed
Separate bedroom
Rainfall showerhead
Hairdryer
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

Similar properties

Rooftop pool

HÔTEL De SOURIANT Premium Hanoi

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (202)
The price is AU$191
for 1 room
includes taxes & fees
8 Mar - 9 Mar
HÔTEL De SOURIANT Premium Hanoi

About the area

Hanoi

Splendid Premium Hotel places you in the centre of Hanoi, connected to a shopping centre and within a short 5-minute stroll of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Highlights at this hotel include a restaurant, an indoor swimming pool and free valet parking. .A day of pampering can include hot stone massages, Thai massages and body wraps along with aromatherapy and reflexology. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and sauna as well as access to bike hire and hiking/biking trails. A meeting room and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also self parking, along with the convenience of an airport shuttle. .Places within a short walk of this 4-property class Old Quarter hotel include The Old Quarter Gallery and Ha Noi Gallery.

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk
  • Hoan Kiem Lake - 3 min walk
  • Ngoc Son Temple - 4 min walk
  • Hang Gai Street - 7 min walk
  • Hanoi Old Town Night Market - 7 min walk

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk
  • ‪Namaste Hanoi - ‬1 min walk
  • ‪Panorama Restaurant - ‬1 min walk

About this property

Splendid Premium Hotel

Lakefront Hanoi hotel connected to a shopping centre, steps from Thang Long Water Puppet Theatre
Splendid Premium Hotel offers its guests an indoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Splendid Premium Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. A complete renovation of Splendid Premium Hotel was completed in September 2024.

This 4-star Hanoi hotel is smoke free.

  • 99 guestrooms or units
  • 14 levels
  • Built in 2020
  • Deli
  • Childcare (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Splendid Premium Hotel offers 99 air-conditioned accommodations with minibars and a safe. 45-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (VND 4,000,000 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Secured, uncovered parking on site (VND 300,000 per night)
  • Secured, uncovered extended parking on site (VND 1,000,000 per week)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Designer stores
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Free babysitting
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • In a national park
  • On a lake
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splendid Premium Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Uncovered self-parking fee: VND 300000 per night
  • Uncovered extended parking fee: VND 1000000 per week
  • Nearby parking fee: VND 4000000 per night(98 ft away; open 24 hours)
  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Pool access available from 6:30 AM to 11:00 AM
  • Pets and service animals are not allowed on site.

Property is also known as

Silk Queen Grand Hotel Hanoi
Silk Queen Grand Hanoi
Silk Queen Grand
Silk Queen Grand Hotel
Splendid Premium Hotel Hotel
Splendid Premium Hotel Hanoi
Splendid Premium Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Splendid Premium Hotel?

Splendid Premium Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Splendid Premium Hotel?

Yep, Splendid Premium Hotel has free valet parking. A secured uncovered self car park is also available for VND 300000 per night.

Is there a spa on site at Splendid Premium Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Splendid Premium Hotel have a pool?

Splendid Premium Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:30 AM to 11:00 AM.

What luxury perks are available at Splendid Premium Hotel?

Splendid Premium Hotel features a 24-hour health club, an indoor pool and a steam room.

What makes Splendid Premium Hotel a romantic place to stay?

Couples dining and a champagne service, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Splendid Premium Hotel.

Is Splendid Premium Hotel family-friendly?

You bet! With amenities such as free babysitting and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Splendid Premium Hotel is a hit with families.

Does Splendid Premium Hotel serve breakfast?

Yeah, breakfast is served daily.

Is there a free airport shuttle available at Splendid Premium Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Splendid Premium Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Splendid Premium Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Splendid Premium Hotel?

No, pets and service animals are not allowed.

Splendid Premium Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 34 reviews
Rating 8 - Good. 8 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

8.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are a bit small. But, the staff provided impeccable friendly service that is beyond normal staff. The staff all seemed to be interested in you as a person not a one.time fly-by- night traveler. The only complaint I have is the top Administration who you don’t meet miss calculated room charges and double it, but did not change it. But however, I stayed more nights and did not pay at least I don’t think I was charged.
Stayed 1 night in Oct 2024

10/10 Excellent

Clementine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
The staff is absolutely awesome. They are always willing to help us navigate very the busy commerce of Hai noi
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is remarkably helpful, cheerful and friendly
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Easy and the Team were terrific.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xuyen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Khách sạn mới được sửa lại rất mới và sạch sẽ, bể bơi rộng, vị trí trung tâm chỉ mất 2 phút để đi bộ ra hồ Hoàn Kiếm, rất hài lòng!
Stayed 1 night in Sep 2024

10/10 Excellent

Tran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers excellent service, with highly attentive and friendly staffs. They always try their best to ensure guests have a comfortable stay. The breakfast is also delicious. I had fantastic experience here. I’m sure that I’ll be back ♥️
Stayed 1 night in Sep 2024

10/10 Excellent

giang

Liked: Cleanliness, staff & service, property conditions & facilities
Splendid Premium Hotel is the place to be 5 stars This place is awesome!!! From the time you check in to the time you check out the team led by Mr Lee are amazing. The beds were comfortable and the happy hour drinks at the rooftop bar watching the sunset was definitely a highlight!!! The location is where you want to be, its central to everything . We will be staying here again when my family and I return to Vietnam. Well done and its attachments BIG 5 STARS for me.
Stayed 1 night in Sep 2024

8/10 Good

Christine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
What the property lacked in facilities, which they are in the midst of renovating, the staff truly made up for. As we only slept there is was fine for us. The hotel is close to the Old Quarter for easy access for walking and eating. Looking forward to seeing the hotel completed on our next holiday.
Stayed 3 nights in Sep 2024

10/10 Excellent

Quang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the old quarter . The location of the hotel is amazing. A walking distance from numerous main attraction points . Our room was well-appointed, very comfortable and clean. The bed was perfect with quality linens. Dining room was lovely, great views, plentiful selection for breakfast. A great rooftop bar & Swimming Pool overlooking the city . And the Splendid Premium Hotel really excells with its staff, they were all exceptional, professional and helpful. A beautiful experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Mia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this hotel has good location, only 1min to Hoan Kiem lake. Their staffs are very nice and friendly. they upgraded my room, a really enjoyable experience. High recommend you should try delicious banh mi next to this hotel. I will come back on my next business trip. Sure
Stayed 1 night in Sep 2024

10/10 Excellent

DONG

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet rooms and a large and beautiful rooftop pool, delicious breakfast with helpful and friendly staff who did their best to ensure we enjoyed our stay. We will definitely be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Andie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in during our trip to Vietnam. Really comfortable bed and breakfast was varied & tasty. Very helpful staff who gave us tips and shared local knowledge to explore hanoi.a big mention to Mr Tony - Customer Services. omg 😲 He was super helpful and went beyond her duties to assist us in a rather happy and memorable stay .
Stayed 1 night in Sep 2024

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my stay at Splendid Premium Hotel. The staff’s attitude truly impressed me. They were friendly, attentive, and always ready to assist whenever I needed, from check-in to throughout my stay. The hotel’s location is perfect, right in the city center, making it extremely convenient for getting around and visiting popular attractions. I could easily access various tourist spots without worrying about time or traffic. Additionally, the hotel’s facilities are quite modern and well-maintained, offering a comfortable and pleasant atmosphere. The room was clean, well-equipped, and everything worked perfectly. Overall, if you're looking for a hotel with great service, a central location, and modern facilities, I highly recommend Splendid Premium Hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Lok Sun

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très convivial
Personnel très attentionné, chambré surclassé . quelques petits soucis mais tres vite corrigé . Tres jon buffet .. ps attention au tarif des prestations , elles sont tres chers , par contre l’es réceptionniste seront la pour trouver un arrangement… et vous donner les bons tuyaux
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Der Aufenthalt im Hotel war nach ein paar Schwierigkeiten, als Folge des Taifuns, die aber nach ca. einer Stunde behoben waren angenehm! Sehr aufmerksames Personal an der Rezeption und beim Frühstück! Die Geschäftsführung hat sich persönlich entschuldigt für die Unannehmlichkeit! Das einzige Manko ist der Schrank im Zimmer, der unpraktisch ist, um die Bekleidung unter zubringen, Hemden und Tshirts, Unterwäsche! Sonst ist die Lage des Hotels sehr gut, um die Altstadt zu erkunden. Die Aussicht von der Dachbar ist schön. Die Auswahl der Getränke könnte etwas besser sein, aber okay! 1
Stayed 3 nights in Oct 2024

10/10 Excellent

Quang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff awesome place to stay. . Food was lovely and it has a great rooftop bar & Swiming pool. Staff were exceptional and a big shout out to Ms Van who is just adorable and all the other reception staff. . I would absolutely recommend this hotel to families travelling to Hanoi.
Stayed 1 night in Sep 2024