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Singita Classy Boutique Hotel

4.0 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Singita Classy Boutique Hotel

Balcony
Property entrance
View from room
Business centre
Queen Studio Suite Room with Balcony - Patio View | Private kitchenette

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
16H Duong Thanh Street, Hoan Kiem District, Hanoi, 10000
  • Train Street
    4 min walk
  • Hang Gai Street
    6 min walk
  • St. Joseph's Cathedral of Hanoi
    8 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Room options

View all photos for Deluxe Double with Window - Patio View

Deluxe Double with Window - Patio View

Deluxe Double with Window - Patio View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room with Balcony - City View

Minibar, in-room safe, individually decorated, blackout curtains

Premium Double Room with Balcony - City View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room with Window - Bath

Minibar, in-room safe, individually decorated, blackout curtains

Family Room with Window - Bath

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Twin Room with Balcony - City View

Minibar, in-room safe, individually decorated, blackout curtains

Premium Twin Room with Balcony - City View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Double Room with Balcony - City View

Minibar, in-room safe, individually decorated, blackout curtains

Junior Suite Double Room with Balcony - City View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Balcony - Patio View

Minibar, in-room safe, individually decorated, blackout curtains

Family Room with Balcony - Patio View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Family Connecting Room with Balcony - City View

Minibar, in-room safe, individually decorated, blackout curtains

Family Connecting Room with Balcony - City View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
2 bedrooms
  • 69 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Queen Studio Suite Room with Balcony - Patio View

Minibar, in-room safe, individually decorated, blackout curtains

Queen Studio Suite Room with Balcony - Patio View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Hanoi

At Singita Classy Boutique Hotel you'll be within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Swan, serves Vietnamese cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Old Quarter hotel include Hanoi Old Town Night Market and Dong Xuan Market.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Quan Chuong Gate - 12 min walk - 1.1 km
  • Hanoi Opera House - 3 min drive - 1.8 km

Getting around

  • Hanoi Long Bien Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Mr Bảy Miền Tây - Hàng Điếu - ‬1 min walk
  • ‪Cộng Càphê 54 Hàng Điếu - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - Hàng Điếu - ‬1 min walk
  • ‪Soul Specialty Coffee - ‬1 min walk

About this property

Singita Classy Boutique Hotel

Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a business centre and coworking spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Singita Classy Boutique Hotel. For a fee, parking is available.

This 4-star Hanoi hotel is smoke free.

  • 23 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Singita Classy Boutique Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Each accommodation is individually decorated. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Uncovered parking on site (VND 250,000 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: VND 250,000 for adults and VND 250,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Swan

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (80 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Hardwood flooring in room
  • Lift (74 centimetre wide door)
  • Low-height door lock
  • Roll-in shower (100 centimetre wide)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-width doorways (75 centimetre wide)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Singita Classy Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 550000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately VND 250000 for adults and from VND 250000 for children
  • Airport shuttle fee: VND 560000.00 per vehicle (one way)
  • Uncovered self-parking fee: VND 250000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 550000.0 per night
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Noble Swan Boutique Hotel Hanoi
Noble Swan Boutique Hotel
Noble Swan Boutique Hanoi
Noble Swan Boutique
Noble Swan Boutique Hotel
Singita Classy Hotel Hanoi
Singita Classy Boutique Hotel
Singita Classy Boutique Hotel Hotel
Singita Classy Boutique Hotel Hanoi
Singita Classy Boutique Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Singita Classy Boutique Hotel?

Singita Classy Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Singita Classy Boutique Hotel?

Yep, Singita Classy Boutique Hotel has an uncovered self car park for VND 250000 per night.

Is Singita Classy Boutique Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Singita Classy Boutique Hotel is a hit with families.

Does Singita Classy Boutique Hotel serve breakfast?

Sure does, continental breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Singita Classy Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Singita Classy Boutique Hotel?

Yep, you can grab a meal at Singita Classy Boutique Hotel's onsite restaurant that serves Vietnamese cuisine.

What time are check-in & check-out at Singita Classy Boutique Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Singita Classy Boutique Hotel?

No, pets and service animals are not allowed.

Singita Classy Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 192 reviews" "
Rating 8 - Good. 50 out of 192 reviews" "
Rating 6 - Okay. 12 out of 192 reviews" "
Rating 4 - Poor. 3 out of 192 reviews" "
Rating 2 - Terrible. 3 out of 192 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!
The staff, especially the lady at the morning reception, was kind, hospitable, and helpful. The room was clean, the towels were fresh, the AC worked perfectly, and there were many electrical sockets. Four pillows were provided. Thank you for upgrading us to a room with a balcony and allowing an early check-in after lunch. Upon checking out, we discovered there was also a lobby shower room, which was perfect for freshening up before our evening departure to Sapa for an overnight bus trip. The location is within the Old Quarter and walkable to St. Joseph's Cathedral, Beer Street, Café Giang, and the lake.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 6 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredible it has a alot of character and the veiws are breath taking. But impressive is the staff and the service and cheer they provide. Everyone who works here feom the front desk to the security to cleaning are all amazing and warm and welcoming and really helped make mw feel at home. They went above and beyond for me to understand and enjoy Hanoi. Because of them i would certainly come back.
Stayed 2 nights in Jul 2024

8/10 Good

helen

Liked: Cleanliness, staff & service
Outside of main door is in reconstruction. So messy, noisy when walk out of the door.
Stayed 7 nights in Jun 2024

10/10 Excellent

RAJEN

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Center point to explor the city. Great accomodations and resourceful staffs.
Stayed 7 nights in Apr 2024

10/10 Excellent

Anna

The staff was so pleasant and kind. They helped us with every need, and getting around the city was easy with their recommendations. The room was nice and big, with a comfy bed.
Stayed 5 nights in Apr 2024

10/10 Excellent

TYRONE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A decent budget hotel held together by very helpful and personable staff. Good location to explore Old Quarters and being on a less busy street is quiet enough for a good night's rest.
Stayed 4 nights in Apr 2024

2/10 Terrible

RYAN

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for 1 night for 3 adults - paid extra for the 3rd adult, expecting the room would fit 3 adults if the hotel & Expedia allowed for this add on to our booking. When we arrived at the hotel the receptionist informed us that we would not fit into the room as the room only had 2 twin beds and not enough room for an additional bed or even a cot. We explained this would not work as we needed a place for 3 adults as booked. The receptionist agreed that this room would not work for 3 adults, so she offered us a king bed room to share between the 3 of us. We were forced to find accommodation elsewhere so we requested a refund. The receptionist said that she could not issue us a refund because the booking was a non-refundable. We explained that we understood this at the time of booking but under the circumstances of the hotel not being able to provide us with what we booked and paid for - the hotel could and should arrange a full refund. The receptionist agreed and said she would contact her manager to discuss our request and asked me to contact Expedia to start the process. When I contacted Expedia while still in the hotel lobby, Expedia informed me that the manager refused to issue a refund because the hotel claimed that the room we booked was big enough for 3 adults, which it was not. The photos do not reflect the hotel. It is down a dirty back alley off the main street and the rooms and building were very dirty. The ceiling was leaking in the main lobby.
Stayed 1 night in Apr 2024

10/10 Excellent

Phil

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, staff, and location in Old Quater
We stayed for 4 nights and really enjoyed this hotel. The staff was very friendly and attentive. The included breakfast was very tasty and a great way to start each day (unfortunately we couldn't sit outside on the rooftop due to rain and cold). The room itself was fine but rather small (expected for Old Quarter in Hanoi). The hotel is in a good location within the Old Quarter, very walkable to restaurants and attractions.
View from the rooftop breakfast area
Stayed 4 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely cosy room. Staff were very friendly. The rooftop breakfast was a highlight and included a small buffet as well as made to order eggs and Pho. Bed is very comfortable. Location was great just off the very busy touristy area.

10/10 Excellent

Cuong, WEST COVINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Matteo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great and staff exceptionally caring
Stayed 5 nights in Feb 2024

10/10 Excellent

Alana

Stayed 2 nights in Feb 2024

10/10 Excellent

Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is tucked in an alley but is findable if the driver is acknowledged of the area. Full of dining options. Walkable to Hoan Kiem lake and other attractions. Hotel staffs are well trained and are very accommodating. They also provide a sheet containing tips for foreigner (super helpful!). The hotel isn't the most luxurious but a good place to stay in Hanoi. I would come back next time.
Stayed 1 night in Feb 2024

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service
Friendly staffs and convenient location. The place is a bit old, which is to be expected.
Stayed 5 nights in Feb 2024

8/10 Good

David

Travelled with group
Disliked: Amenities
Location was great, friendly and helpful staff!
Stayed 2 nights in Feb 2024

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms in dirty hotel
Hotel is in good locality, in the middle of Old Quarter. That also means that the hotel is old and dirty. The electricity didn’t work for almost one hour.
Stayed 2 nights in Jan 2024

8/10 Good

Homboé

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very well located. And you can visit all the old quarter easily.
Stayed 3 nights in Jan 2024

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to enjoy plenty of cafes, walk ability to city sites.
Stayed 1 night in Jan 2024

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Huey, San Jose

Stayed 2 nights in Oct 2023

2/10 Terrible

Huey, San Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in this hotel around noon and realized that the door was able to access freely without key from outside even I dead locked it from inside. I Immediately informed to manager and he acknowledged it but delay until midnight but still could not resolve it and was not helping me to exchange to another room nor finding another hotel for us. So we had to order another hotel at midnight during that night and did not stay in that hotel. The next few days, I called Expedia and asked for refund but Expedia personal said that Singita hotel manager acknowledged the issue but the owner of the hotel did not response back for the refund requested. Expedia personal did tried for 3 times and waited for about 1 week but still no response. Bottom line, I would not recommend this hotel to anyone at all. The customers service is so bad that you would void to stay there at all costs

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place in a great area. Rooms are nice. Staff is excellent. Look past the entrance which is in a questionable alley but everything is wonderful here!
Stayed 2 nights in Oct 2019