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Splendora Hotel

3.0 star property
Family-friendly hotel with spa services and 24-hour front desk

Photo gallery for Splendora Hotel

Lobby sitting area
Breakfast (USD 5 per person)
Check-in/check-out kiosk
Family Room
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
No.62 Ngo Huyen street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hang Gai Street
    ‪4 min walk‬
  • Hoan Kiem Lake
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite

Shower, free toiletries, hair dryer, bathrobes

Junior Suite

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 1 Queen Bed, No Windows, Corner

Basic Double Room, 1 Queen Bed, No Windows, Corner

Basic Double Room, 1 Queen Bed, No Windows, Corner

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

View from room

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hanoi Inner Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.6 out of 5, Wonderful, (1000)
The price is AU$44
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Hanoi Inner Hotel

About the area

Hanoi

A family-friendly stay in the heart of Hanoi awaits you at Splendora Hotel. Within steps you'll find St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake within a 10-minute stroll. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A pampering day can include hot stone massages and Swedish massages along with body scrubs, facials and aromatherapy. The restaurant, Essence, is open for breakfast. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 6 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 9 min walk - 0.8 km
  • Hanoi Opera House - 16 min walk - 1.4 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Noodle & Roll - ‬1 min walk
  • ‪Laca Cafe Art - ‬1 min walk
  • ‪Cháo Sườn Ngõ Huyện - ‬1 min walk

About this property

Splendora Hotel

Family-friendly hotel with spa services and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, tour/ticket assistance, and concierge services are also featured at the family-friendly Splendora Hotel. Self parking is free.

This 3-star Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 9 levels
  • Built in 2014
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Splendora Hotel offers 25 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Essence

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splendora Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Splendora Hotel Hanoi
Splendora Hotel
Splendora Hanoi
Splendora Hotel Hotel
Splendora Hotel Hanoi
Splendora Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Splendora Hotel?

Splendora Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Splendora Hotel?

Yep, Splendora Hotel has a free self car park.

Is there a spa on site at Splendora Hotel?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as Thai massages.

Is Splendora Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Splendora Hotel is a hit with families.

Does Splendora Hotel serve breakfast?

Sure does, buffet breakfast is offered at Splendora Hotel.

Is there a free airport shuttle available at Splendora Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Splendora Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Splendora Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Splendora Hotel?

No, pets and service animals are not allowed.

Splendora Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 620 out of 744 reviews
Rating 8 - Good. 95 out of 744 reviews
Rating 6 - Okay. 18 out of 744 reviews
Rating 4 - Poor. 8 out of 744 reviews
Rating 2 - Terrible. 3 out of 744 reviews

9.6/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service
Amazing staff met at airport and taken to hotel efficiently staff at reception extremely professional and introduced to Lisa the hotel tour specialist who took my list of requirements for my stay in Vietnam and she came up with a plan for the whole trip including all flights taxis and tours at a price I couldn’t compete with and then followed me through my trip to make sure everything was going to plan
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Staff at the front desk very friendly and helpful arrange Ha long bay tour , Booking airplane ticket to Da Nang and trip to airport.plus good breakfast will stay again.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to all needs, breakfast is good
Stayed 1 night in May 2019

10/10 Excellent

SB, Yangon, Myanmar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the Splendora isn’t the newest or shiniest hotel, it has everything we needed - all the amenities (WiFi, tea/coffee, powerful a/c, satellite TV, welcome drink and fruit), spacious rooms, excellent location, and a staff that was simply incredible. The staff was welcoming, very sweet with our kids, extraordinarily helpful and really went above and beyond to help us have a wonderful visit in Vietnam.
Stayed 3 nights in Apr 2019

8/10 Good

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location , friendly staff and convenient to point of interest
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and the rooms are clean and spacious. In a great area of the town, too.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and outstanding service
The stay was made enjoyable by the dedication of the staff. In particular, Lisa Yu, Rosie. Thom, Alice and Phung serving a very nice breakfast buffet. Rosie, Thom and Lisa always went out of their way to help. From my observations, all guests were treated like family and attention to details. I highly recommend this hotel , and look forward to coming back.
Stayed 4 nights in Feb 2019

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Christina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Everything felt a bit old and worn
You could tell the hotel was dated and needed some sprucing up. We booked a no-window room since we were planning to just crash there after getting in late, then head out early, but to our surprise we were upgraded to a room with a window! Sadly though, when we got there, the room itself could've been given some car. There were stains on the wallpaper and everything just felt a bit old and worn, the bed also wasn't comfy :(
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Two star at best. Filthy couches in reception area. Rooms very worn but ok clean. Air Con in our two rooms and guessing all the rest haven't been cleaned in years. I cleaned my own filter as to have them do it just seemed senseless as they would probably botch it. Visible mold around air conditioning was another obvious sign they do not know how to clean. Carpets in hotel where disgusting. Old bed and ancient mattress just sitting at top of stairs all week. Again. Disgusting. Breakfast was quite nice though. Sheets where clean. Not horrible for the price but there are better choices and the reviews in Asia if you haven't figured it out yet are mostly fake.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
Perfect location, clean, amazing staff!
The hotel is clean and in the “old town” area which suited us perfectly. The price is right! They contacted us prior to our stay with an offer to pick us up at the airport. The front desk staff were the best ever. They really know about service and were so very helpful in giving us information on their city. They took it upon themselves to ensure that we had a safe and positive experience during our visit. Two of these wonder women are Alice and Thom but there were two others whose names escape me. The hotel itself is somewhat run down ie hall carpets very worn and I did have some concerns re fire safety ( no sprinkler system on 8 the floor and there was a bed blocking the stairwell). Front desk staff notified the Manager but the bed remained in the stairwell throughout our stay. Breakfast is available though we did not take advantage of this service.
Stayed 4 nights in Jan 2019

8/10 Good

JA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendora was splendid!
Easily the nicest place on the block! The location is a bit tricky to find, it’s in an alley (no cars but be prepared to duck out of the way of motorbikes. This goes for all of Vietnam!) the staff is absolutely fantastic! Extremely friendly, warm and genuinely interested in providing a great experience.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy assess to St Joseph’s Cathedral Helpful and friendly staff
Stayed 2 nights in Jan 2019

8/10 Good

Kate

Staff were really helpful and friendly, and they helped me arrange airport transfers and a trip to Halong Bay before I arrived. Our room was on the top public floor but was still very noisy some nights, with noise from the corridors/other rooms - no soundproofing. Mattress was very firm (although seemed to be a common theme everywhere we stayed in Vietnam!). Bathroom/shower were fine, but the toiletries were big bottles of basic shampoo and body wash, but the body wash was a 'whitening' one which was a bit off-putting to me! There was a basic hairdryer in the bathroom. Towels were a bit thin and worn. There was a fridge in the room & 2 free bottles of water provided daily. Location was good, plenty of places to drink/eat nearby and only 10 minutes walk to the lake, night market, etc.
Stayed 4 nights in Nov 2018

8/10 Good

Megan

Liked: Cleanliness, staff & service, room comfort
Reception. Staff were amazing. Hotel dated but in great location. Would definately stay here again! P
Stayed 1 night in Nov 2018

10/10 Excellent

Amirah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staffs are very helpful & friendly, accommodating to our needs. Even arranged for airport transfer at an affordable price. Excellent location, walking distances to main attractions like hoan kiem lake.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very comfortable stay and service was amazing
I took some students of our university for a research survey and attending a seminar in Vietnam. We stayed in this hotel for several days. Very impressive and comfortable stay! All of the staffs, from the time of our check-in to the final check-out, were kind, hospitable, and always ready to help us. They served us fruits and juice when we were checking in. They recommended good restaurants nearby. When we needed taxis, they always responded and made a call for us quickly. The breakfast was also delicious with Pho, fruits and other dishes. By the way, the location is in the old town neighboring the famous big church, so very convenient for hanging out. We all enjoyed our stay very well, so we appreciate the staffs so much.
Stayed 3 nights in Sep 2018

8/10 Good

Theng, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Emily, New York, NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cute lobby but overall I felt the facilities were out of date, dirty, and uncomfortable. I was glad I didn’t have more than 1 nights stay. I am not a picky hotel guest, but the curmbly furniture, dim lighting, and feel of the hotel made me uncomfortable. Would not recommend, there are other hotels for this price.
Stayed 1 night in Sep 2018

10/10 Excellent

Jean-michel, Siem Reap Cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, the Hotel staff is so helpful and doing his best to make you feel at home.
Stayed 3 nights in Aug 2018

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 2 nights at Splendora. Great service, very very helpful and friendly staff. Perfect location for the lake and old quarter. Rooms spacious and clean. Very good value for money.
Stayed 2 nights in Jul 2018