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La Palm Hotel

3.0 star property
Central Hanoi hotel connected to a shopping centre, a quick walk to Thang Long Water Puppet Theatre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Palm Hotel

Reception
Family Room
Restaurant
Point of interest
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
45 Hang Bo, Hoan Kiem District, Hanoi, 10000
  • Hanoi Old Town Night Market
    2 min walk
  • Ta Hien Street
    3 min walk
  • Hang Gai Street
    4 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    42 min drive

Room options

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Bidet
Deep-soaking bath
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bidet
Deep-soaking bath
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bidet
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hanoi

La Palm Hotel puts you in the heart of Hanoi, connected to a shopping centre and within a 20-minute stroll of Thang Long Water Puppet Theatre and Ngoc Son Temple. Highlights at this Colonial hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli, spa services and laundry facilities. Free buffet breakfast is available. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Hoa Lo Prison Museum.

What's nearby

  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.8 km
  • Hoa Lo Prison Museum - 15 min walk - 1.3 km
  • Hanoi Opera House - 19 min walk - 1.7 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.3 km

Getting around

  • Hanoi Long Bien Station - 7 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi - ‬1 min walk
  • ‪Quán Bánh Xèo - Nem Cuốn - ‬1 min walk
  • ‪Phở trộn Hạnh Xích - ‬1 min walk
  • ‪Lucky Day restaurant - ‬1 min walk
  • ‪Fresh Juice Bar - ‬1 min walk

About this property

La Palm Hotel

Central Hanoi hotel connected to a shopping centre, a quick walk to Thang Long Water Puppet Theatre
There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly La Palm Hotel.

This Colonial Hanoi hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
La Palm Hotel offers 30 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Palm Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 22.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Flower Hotel
Spring Flower Hanoi
Spring Flower Hotel
Spring Flower Hotel Hanoi
La Palm Hotel Hotel
La Palm Hotel Hanoi
Spring Flower Hotel
La Palm Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at La Palm Hotel?

La Palm Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Palm Hotel?

As of 20 Nov 2024, prices found for a 1-night stay for 2 adults at La Palm Hotel on 28 Nov 2024 start from AU$76.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at La Palm Hotel?

There's no onsite spa, but this property does offer services like massages.

Does La Palm Hotel serve breakfast?

Sure does, free buffet brekkie is available at La Palm Hotel.

Is there a free airport shuttle available at La Palm Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at La Palm Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at La Palm Hotel?

No, pets and service animals are not allowed.

La Palm Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 97 reviews" "
Rating 8 - Good. 29 out of 97 reviews" "
Rating 6 - Okay. 17 out of 97 reviews" "
Rating 4 - Poor. 2 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andraous

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel very nice room very comfortable bed. The room is big it’s in the middle of the centre everything around You very good price stuff very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, good location
I stay here whenever I'm in Hanoi . . . can walk to restaurants I like. Place is clean and quiet.
Stayed 3 nights in Feb 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly, helpful and go above and beyond. Good location.
Stayed 3 nights in Feb 2024

8/10 Good

Chau

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and walkable to many different attractions and restaurants.

6/10 Okay

ZHENG HAN

Travelled with group
Disliked: Amenities
Do be mindful that the hotel (manager) is very slow in replying. She does not really take your request seriously. Despite being already promised two single beds a month before the stay, we were suddenly told that the hotel was full on the day we arrived and we had to make multiple requests on site, to the extent where it seems like we were begging the manager, for that two beds. In any case, the property is actually quite old. The state of property is quite different from what you see in the pictures. The insulation of the room is quite poor because you can hear what is along the corridor and the other room. That said, the doorman is very polite and dutiful, and the two female receptionists did try to help us. Breakfast choices were extremely limited but they did try to vary the menu. You are better off eating on the streets of Hanoi. Overall however, I would not stay in the hotel again. There are better ones elsewhere.

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are very friendly and helpful. I was given a room upgrade. However the hotel is looking old in many areas including the lobby. The breakfast spread and presentation seems to have deteriorated over the years and needs improvement.
Stayed 5 nights in Jul 2019

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

GinaLe, Cali girl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel for its value. It’s clean, rooms are nice, hotels seems to be well maintained. Mostly, we love the breakfast buffet on the 9th floor overlooking the dragon bridge n lake. We are very happy with our stay. One thing we did find was the shower is so low. It’s more of a bath than an actual shower which is minor but I did have to point that out. I am 5’4 n water hits my chest area. Other than that, it’s awesome n location wise as well. Can’t wait to recommend it to other friends n family. 😁
Stayed 3 nights in Jan 2019

10/10 Excellent

Frederick

Clean, quiet, convenient.
We like Spring Flower . . . excellent location if you know how to walk to the lake. Great restaurants within walking distance.
Stayed 1 night in Aug 2018

6/10 Okay

Anthony, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location but hotel abit old
Good location which easy to walk and explore the night market. Hotel rooms abit old n due aircon not on when check-in so have a smell and hot in the room.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a three star experience
We booked this hotel expecting it to be a three star hotel, but the quality and experience is more like two stars. Very dirty common areas, stained sheets, threadbare towels and lukewarm service. Staff were unwilling to accommodate requests, and they were not particulary helpful when we moved in the middle of the night after the AC unit spontaneously began spewing water all of the floor and wall. Hot water ran out quickly in the bathroom, and the bathroom tiles were covered in mildew. Breakfast was mediocre at best, and the dining areas were balmy (no AC) and filled with mosquitos. It wasn’t an absolutely terrible stay, but I would not book this hotel again.

8/10 Good

Rob, Tokyo

Liked: Cleanliness, staff & service, room comfort
Clean, friendly, hotel close to the action
I was tempted to give this well situated and well-run hotel full marks but that would give the impression there is no room for improvement, which in fact there is. For the (discounted*) price however, you can't really complain. The rooms I saw (403 and 408) are pretty basic with limited natural light, but they were clean and the beds comfortable (I changed from 403 to 408 because the former had 2 single beds pushed together to act as a double and was not as comfortable as the actual double bed in the latter room). Room 408 had a drainage problem in the bath/shower. My neighbour enjoyed to listen to the TV EXTREMELY LOUD AND ALL DAY but once the door was closed I hardly noticed it. Buffet style breakfasts were good, with the exception of very average tasting coffee (which has been mentioned in previous reviews so probably won't change). The hotel highlights are it's excellent location, right near the centre but slightly away from the really noisy, touristy parts, and the staff who were extremely attentive and friendly. Daytime front dest staff and one evening staff member spoke good English. For the discounted price offered at the time by Expedia I think you'd be hard pushed to find a better deal. For the non-discounted price -- which is more than some decent business hotels in Japan -- I'd look elsewhere.
Stayed 4 nights in Oct 2017

8/10 Good

heidi, minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
Staff was friendly and the breakfast was good. Right in the heart of the city
Stayed 1 night in Oct 2017

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Clean
I stay here when I'm in Hanoi because I can walk to various places that has good Western food . . . Leaving the hotel if you turn left there is a Gecko's, turn right is Legends, KFC, Popeyes, Burger King . . .
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old quarter short stay!
Excellent with friendly staff!
Stayed 3 nights in Aug 2017

8/10 Good

Grant

Liked: Staff & service
Stayed 1 night in Jul 2017

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Lenny Koh, Singapore

Liked: Cleanliness, staff & service, room comfort
Good budget hotel
Stay 4 nights. On check-in, we were given a room on the 2nd floor with an aircond that is not working and a window that has no view. The staff were quick to take our complaints and immediately moved us to a unit on the 4th floor.
Stayed 4 nights in Jun 2017

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money value hotel
Consistent welcome check in and hospitality. Location is well situated to all amenities such as eateries and shopping. My best advise is request for block A rooms.
Stayed 4 nights in Jun 2017

8/10 Good

soo, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to hoan kiem lake
it only takes 5mins to hoan kiem and easy to access all other hot place. staffs are kind and room is clean.

6/10 Okay

miles, philippines

hotel with a friendly staff.
the room is clean.everyday they also changes our towels toothbrush,soap everyday.what a'm not satiesfied is there breakfast.limited choices,not yummy at all. i hope they improve there breakfast meals...more foods to serve on there guest.

10/10 Excellent

owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place to be, in the heart of things!
Great location plus large room and satisfactory breakfast - staff were super.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Didzis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jen, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and excellent location
First off the front desk staff was extremely helpful and friendly. They gave very good recommendations in terms of things to see and eat. They did their best to accommodate all of our requests and took their time to help. The breakfast was pretty good too. The location is close to so many popular restaurants and not too far of a walk from Hoan kiem lake area. Would definitely stay again if we visit Hanoi in the future!