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The Five Residences Hanoi

4.0 star property
Hotel connected to a shopping centre in Ba Dinh with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Five Residences Hanoi

Indoor pool
Indoor pool
Front of property
Apartment, 3 Bedrooms
Dining

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
343 345 DOI CAN STREET, Hanoi, 10000
  • Embassy of Japan
    4 min walk
  • Lotte Center Hanoi
    10 min walk
  • West Lake
    17 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    31 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Bathroom

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Smart TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Smart TV
Pillow menu
Pillow-top bed
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Living area

Oakwood Residence Hanoi

Pool
Kitchen
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (112)
The price is AU$140
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Oakwood Residence Hanoi

About the area

Hanoi

You'll be connected to a shopping centre at The Five Residences Hanoi, and within just a 10-minute stroll of Embassy of Japan and Van Phuc Diplomatic Corps. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at LEDA Spa can include massages, body wraps and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the steam room and kids' swimming pool. 2153 square feet (200 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Free buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Ba Dinh hotel include Hoan Kiem Lake and West Lake.

What's nearby

  • Embassy of Japan - 4 min walk - 0.4 km
  • Lotte Center Hanoi - 10 min walk - 0.9 km
  • West Lake - 17 min walk - 1.5 km
  • Ho Chi Minh Mausoleum - 2 min drive - 2.2 km
  • Hoan Kiem Lake - 6 min drive - 5.0 km

Getting around

  • Hanoi Railway Station - 11 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive

Restaurants

  • ‪Cafe Tòte - ‬3 min walk
  • ‪Sente - ‬4 min walk
  • ‪Bia Thu Hằng 228 Đội Cấn - ‬4 min walk
  • ‪The Coffee House - ‬1 min walk
  • ‪The Barrel - ‬4 min walk

About this property

The Five Residences Hanoi

Hotel connected to a shopping centre in Ba Dinh with a full-service spa
The Five Residences Hanoi offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A children's pool, spa services, and tour/ticket assistance are also featured at the business-friendly The Five Residences Hanoi. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 116 guestrooms or units
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Five Residences Hanoi offers 116 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 57-inch Smart televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a hydromassage showerhead, dressing gowns, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Children's pool
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • 24-hour business centre
  • Coworking space

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Hardwood flooring in room
  • Hospital bed
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 57-inch smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1000000 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, American Express, JCB International and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

What is the cancellation policy at The Five Residences Hanoi?

The Five Residences Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Five Residences Hanoi?

Yep, The Five Residences Hanoi has free valet parking.

Is there a spa on site at The Five Residences Hanoi?

Yep, LEDA Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Five Residences Hanoi have a pool?

The Five Residences Hanoi has an indoor pool and a kids' pool. The pool is open 6:00 AM to 10:00 PM.

What makes The Five Residences Hanoi a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Five Residences Hanoi.

Does The Five Residences Hanoi serve breakfast?

Sure does, complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Five Residences Hanoi?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Five Residences Hanoi?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Five Residences Hanoi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Five Residences Hanoi?

No, only service animals are allowed.

The Five Residences Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Stayed 3 nights in Jul 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Regine Fernandez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Stayed 4 nights in Jun 2024

10/10 Excellent

Saeko

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。
Stayed 5 nights in Aug 2024

10/10 Excellent

JUNGHUN

Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Stayed 4 nights in Jul 2024

8/10 Good

CHIKYU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

SANGHOON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
계속 동남아쪽을 여행중 하노이에선 많이 아파서 고생을 좀 했습니다. 시설이나 환경도 좋았지만 스텝들의 세심한 배려에 감사합니다.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Y

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service!
Stayed 11 nights in May 2024

10/10 Excellent

Hiromu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kiyofumi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Residence is the most confortable Hotel in Hanoi!
Stayed 4 nights in Mar 2024