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The Time Hotel

3.5 star property
Central hotel connected to a shopping centre in Hanoi with a rooftop terrace

Photo gallery for The Time Hotel

Family Double Room, 2 Double Beds
Front of property
Superior Room
Breakfast area
Family Double Room, 2 Double Beds | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
HANG THAN STREET, BA DINH DISTRICT, 15A, Hanoi, Hanoi Province, 0084
  • Dong Xuan Market
    ‪6 min walk‬
  • Hanoi Old Town Night Market
    ‪12 min walk‬
  • Hoan Kiem Lake
    ‪15 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Premium bedding
Hairdryer
  • City view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Premium bedding
  • 37 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Premium bedding
Hairdryer
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Hanoi

The Time Hotel places you in the centre of Hanoi, connected to a shopping centre and within just a 15-minute stroll of popular places like West Lake and Hanoi Old Town Night Market. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Other amenities include a coffee shop/cafe and coffee/tea in a common area. There's also valet parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 3.5-property class Ba Dinh hotel, attractions include Hoan Kiem Lake and Thang Long Water Puppet Theatre.

What's nearby

  • Dong Xuan Market - 6 min walk - 0.5 km
  • Hanoi Old Town Night Market - 12 min walk - 1.1 km
  • Hoan Kiem Lake - 15 min walk - 1.3 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.0 km
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 2.8 km

Getting around

  • Hanoi Long Bien Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive

Restaurants

  • ‪Kem Caramen - Hàng Than - ‬1 min walk
  • ‪Minci - ‬1 min walk
  • ‪Tuyết - Bún Chả 34 - ‬1 min walk
  • ‪Bùi Cafe - Hàng Than - ‬1 min walk
  • ‪Tuấn Hằng - Bánh Bao Chiên - ‬1 min walk

About this property

The Time Hotel

Central hotel connected to a shopping centre in Hanoi with a rooftop terrace
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly The Time Hotel. Parking is available for a fee.
  • 1 building
  • 32 guestrooms or units
  • 7 levels
  • Built in 2010
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • On-site shopping
  • Lift
  • Dining venue
The Time Hotel offers 32 air-conditioned accommodations with computers and minibars. Memory foam beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Japanese, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 2 per night)

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • THE TIME

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 5
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 7 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 2.00 per night
  • Early check-in fee: USD 5 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard.

Property is also known as

Time Hotel Hanoi
The Time Hotel Hotel
The Time Hotel Hanoi
The Time Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at The Time Hotel?

The Time Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Time Hotel?

Yep, The Time Hotel has valet parking for USD 2.00 per night.

What makes The Time Hotel a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Time Hotel.

Is there a free airport shuttle available at The Time Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Time Hotel?

Yep, you can grab a meal at The Time Hotel's onsite restaurant.

What time are check-in & check-out at The Time Hotel?

Check-in begins at 2 PM. Check-out time is noon.

The Time Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 85 reviews
Rating 8 - Good. 34 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 8 out of 85 reviews
Rating 2 - Terrible. 9 out of 85 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IS CLOSED
We were given NO notice that this had occurred and now over a week to get a refund!!!!!!
Stayed 3 nights in Dec 2017

8/10 Good

Chuong, NZ

Liked: Property conditions & facilities, room comfort
Good hotel
Inexpensive hotel, good value

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not what you expect after reading the good reviews
Spent a night there, but the room was dirty. Bed sheets hadn't been changed, just made, had black hairs on my pillow. Bathroom accessoires were not filled up, just like somebody had just left, no large towels. Staircase looked run down, staff was okay. So good on you all who seemed to have enjoyed the stay there according to the many fantastic reviews especially on TA, but we didn't really. Will take another hotel next time in Hanoi.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Good the value but needs to be renovated
Good the value but needs to be renovated. Most rooms smell cigar.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel for money, pretty good location
This hotel is in a quiet part of the old quarter about 15 minutes walk to the lake. The rooms are good size for wok quarter hotel. Would recommend a room with window. Nice cooked breakfast with a view of hanoi.

10/10 Excellent

Joe, Pennsylvania, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff at a great price
Checked into the Time Hotel in Hanoi and was warmly greeted (felt quite genuine) by all three members of the staff in the lobby area. They regularly asked if there was anything that I needed and inquired as to the condition of an injury I had sustained in Tokyo a few weeks earlier. When I inquired about directions to a certain market I wanted to revisit one evening, a staff member insisted on walking me there rather than risk my getting lost. Far from an impossibility given the bustling area a similarity of much of the area. Regarding the location, it is smack in the center of the Old French Quarter of the town, which makes for easy strolls to numerous markets and sights. Most things are within a fifteen minute walk. Regarding the Northern portion of Vietnam in general - DO NOT MISS HA LONG BAY. It is probably best done as a two day trip. Four hour bus ride from Hanoi. stay overnight and go on the boat trip the next day. The hotels can generally arrange for you to be picked up by a bus directly at the hotel which transports you to the Bay and then picks you up and drives you back to Hanoi that day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Phillip, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small boutique hotel away from the city centre.
The staff were very helpful and did everything possible to make us feel welcome and to enjoy our stay. They assisted us with crossing the street, booking taxis that were either metered or determined the fixed price beforehand, booking a tour and minding our luggage whilst away. Any glitches with the airconditioning - or after a severe storm, a leaking window - were attended to immediately and they could not have been more obliging. The breakfast selection was great & the view from the top floor venue gave a good panorama of the surrounds. The staff in attendance were just wonderful! The hotel is located away from the centre of Hanoi, but close enough to provide a variety of interesting walks past innumerable shops and a variety of markets in order to get to the centre.

8/10 Good

Simmo, Australia

Disliked: Property conditions & facilities, room comfort
good location
good location for the price in old quarter.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
smell of mold in the room

8/10 Good

SimplyD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again
My booking and their record differ in the room type. They resolved by upgrading our rm to VIP or suite, which we chose the latter which we find it more cozy. Need to climb a flight of stairs to our room. Location is slightly off the noisy street, which is good. It is near to attractions and the staff are helpful. Breakfast is normal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value hotel just out of the Old Quarter section. Being just outside makes it far quieter and more comfortable all around. Breakfast is pretty ordinary but is included in the tariff. All up it is a great place to stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay in this hotel
I have been to Hanoi for many time, never seen any hotel dirty like this hotel, I don't know why this hotel still declare 3 star on expedia, the room is horrible, smelly, no staff there, only two boy working there, and I have been charge $20 for 1h check out late event I have explain that I have a bad traffic on the way back to hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced :)
Hotel is quite far from the center but relatively had good stay here. Breakfast was adequate, hotel offered free mineral water. Always had to take a taxi going back since I often got lost finding my way back to this hotel...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff were great, but the beds were hard.

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Fine hotel in Old Quarter
The hotel was quite good. It is located in the old quarter, about a 5 block walk to the west lake. The lobby is nice and the hotel staff was very helpful. The room was fine too. It had a computer in the room with wireless; however, the wireless did not work in the evening due to what I believe was peak usage. They also have computers downstairs in the lobby to use. The towels were old and the bed was stiff, but is is Asia and the hotel price is very reasonable. The rooftop restaurant is not open at night, only for breakfast. They also have a car to the airport for a bit over the taxi price but I was able to take it early in the morning.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not believe how the hotel describes itself
We could tell we were going to be disappointed with our room as the stair carpet wasn't clean and the door to the room was shabby. Once inside it smelled of moth balls, indeed there were a couple of moth balls placed on the floor in the bathroom. Speaking of the the bathroom, the towels were threadbare. The leaflet in the says this is a contemporary mid range hotel, I'd say try avoid it if you can. It was certainly worth us checking out early and paying a little more for a different hotel.

8/10 Good

Chris, Saffron Walden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Staff very attentive and helpful (sorted out reliable taxi's), breakfast was a very nice selection of vietnamese foods along with omlettes, doughnuts, fruits etc... We were upgraded to a large family suite, which was very spacious, with a PC in the room. A very nice start to our trip to Vietnam. Slightly out of the old quarter, but easily walking distance. A street vendor just down the road selling gorgious yoghurty rice drink thing :-) (called Sua Chua Nep Cam I think)

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
No Window?
I had booked a Superior Double room which apparently does not entitle you to a window. Be wary when booking as this is not standard.

8/10 Good

Faye, Geelong, VIC, Australia

Liked: Staff & service, room comfort
Time Hotel Hanoi...comfortable
The staff were friendly and most obliging ,organizing transport and suggesting activities for us. Computer service in the room was great as was the breakfast which is included in the tarriff. The TV was very good too. Our room was at the back of the hotel and very quiet. They also stored our large cases while we went to Halong Bay for a 3 day cruise. All in all, a comfortable hotel to stay in. They also met us at the airport which I had requested. It would have been good if they had replied to the email to confirm that. It was only $18 which was reasonable I thought.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and room facilities
We stayed here 1 night. efficient pick-up from airport, nice big and clean rooms with everything you could need, including internet in the room. Friendly staff.

10/10 Excellent

Muhammad, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money!
Great place, very clean, very professional, staff extremely helpful. Wish we stayed here instead of Hanoi Stars 3...what a dive that was!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort