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Urban Alley Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to St. Joseph's Cathedral of Hanoi
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban Alley Hotel

Exterior
Family Room
Lounge
Food court
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000
  • Train Street
    4 min walk
  • Hoa Lo Prison Museum
    6 min walk
  • Hang Gai Street
    7 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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4.8 out of 5, Exceptional, (1718)
The price is AU$97
for 1 night
includes taxes & fees
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About the area

Hanoi

At Urban Alley Hotel you'll be within just a 15-minute stroll of popular places like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of an airport shuttle. .Within a 15-minute walk of this 3-property class Old Quarter hotel, attractions include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.8 km
  • Hanoi Old Town Night Market - 11 min walk - 1.0 km
  • Hoan Kiem Lake - 13 min walk - 1.1 km
  • Quan Chuong Gate - 17 min walk - 1.5 km
  • Hanoi Opera House - 20 min walk - 1.7 km

Getting around

  • Hanoi Railway Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬2 min walk
  • ‪Miến lươn - Bánh cuốn nóng - ‬2 min walk
  • ‪Cơm tấm Thủy Linh - ‬2 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Urban Alley Hotel

Hotel with a 24-hour front desk, a short walk to St. Joseph's Cathedral of Hanoi
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Urban Alley Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 1 building
  • 20 guestrooms or units
  • 9 levels
  • Built in 2011
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Urban Alley Hotel offers 20 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Alley Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 300000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, JCB International, debit cards and cash.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Alley Hotel Hanoi
Urban Alley Hotel
Urban Alley Hanoi
Urban Alley Hotel Hotel
Urban Alley Hotel Hanoi
Urban Alley Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Urban Alley Hotel?

Urban Alley Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Urban Alley Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Urban Alley Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Urban Alley Hotel?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Urban Alley Hotel?

No, pets and service animals are not allowed.

Urban Alley Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 247 reviews" "
Rating 8 - Good. 88 out of 247 reviews" "
Rating 6 - Okay. 21 out of 247 reviews" "
Rating 4 - Poor. 7 out of 247 reviews" "
Rating 2 - Terrible. 3 out of 247 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was good size, but it appeared that some springs on the bed were pushing up on my back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.
Stayed 4 nights in Mar 2024

8/10 Good

Loi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.
Stayed 4 nights in Mar 2024

10/10 Excellent

Carter, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, within walking distance of everything you need or want!
Stayed 5 nights in Feb 2024

10/10 Excellent

Richard

Stayed 11 nights in Jul 2023

10/10 Excellent

Alexandre

Stayed 5 nights in May 2023

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Sarah K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and Quiet Centrally-Located Hotel
This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Stayed 1 night in Mar 2020

10/10 Excellent

Torbjörn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay at
Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Stayed 8 nights in Feb 2020

4/10 Poor

carl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In a nice alley but there are loud disco music 50 ft away from hotel Hotel need major renovation and in breakfast time. Is not buffet style but order off menu One feel like Oliver if you try to order item “May I had some more sir” They are not please to accommodate for order more Bathroom and window are dirty. My shower curtain rod was almost came off from the wall Hot water maker got stain inside Not worth to stay
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Room is big and lots of light thanks to nice windows! Location is good. Breakfast is fine. However the safe in the room is broken. The TV has poor sound and picture quality. The bathroom wall is going to deteriorate, paint falling off - all these things should be repaired or replaced
Stayed 5 nights in Sep 2019

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and hotel
Amazing hotel and staff
Stayed 3 nights in Aug 2019

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t fault it
Can’t fault this hotel, staff are really friendly and the breakfast is cooked to order, the room is big, clean, the shower is great and the sit works.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and arranged our transfers efficiently. Would definitely stay again.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quiet, comfortable and i was given an upgraded room. Breakfast was nice and delicious. Thanks for the great service
Stayed 3 nights in Jul 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got off to a rough beginning--air conditioner did not work in our room, and they had no other rooms with two beds. However, the staff was very good, found us a room with a good air conditioner and put in an extra bed. It was comfortable enough that we did not change rooms even when they had a standard double-bed room.
Stayed 2 nights in Jun 2019

8/10 Good

YU, KL

Liked: Staff & service
ハード面は良いとは言えませんが、スタッフの皆さんの対応は素晴らしく、朝食もとてもおいしくて快適な滞在でした。
Stayed 2 nights in May 2019

10/10 Excellent

Patricia, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great breakfast and really nice room, we were lucky enough to be upgraded!
Stayed 2 nights in Apr 2019

10/10 Excellent

Dolly, Toronto, ON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excellent! Clean, convenient and friendly staff. We asked for breakfast earlier because we had an early flight and they were accommodating. Would definitely reccommend this place.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and professional. The day before we left, they arranged a private car ride for us back to the airport. I don’t know how we would have flagged a taxi down in the street so that was very nice! The hotel room was very spacious and very clean. It almost looked like a room inside a person’s home. There was plenty of consistent hot water for us for showering, and they provided all the amenities we needed. The hotel is located on a smaller street so it is quiet at night, which is perfect for light sleepers. Another perk is that it’s still walking distance to the center of Old Town where all the stores and restaurants are! Just the perfect location! Overall, I think this place is a great bargain for those of you who are looking for a place to stay in Hanoi! We will definitely stay here on our next visit to Hanoi!
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We're a family of 4 with 2 younger children and we enjoyed the location of this hotel and the breakfast soup PHO (one of the best I've had in vietnam). Very nice and helpful administration. Ask their recommendation of nearby local restaurant. They will guide you to the right place!! Cons, the bathroom. It needs an update. Overall a good value for your money.
Stayed 2 nights in Dec 2018