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Le Petit Prince Hanoi Hotel & Rooftop Bar

5.0 star property
Luxury Hanoi hotel connected to the convention centre, steps from Hoan Kiem Lake Weekend Walking Street

Photo gallery for Le Petit Prince Hanoi Hotel & Rooftop Bar

Serves lunch, dinner and happy hour
Classic Double Room, City View
Serves lunch, dinner and happy hour
Hot stone massages, deep-tissue massages, Swedish massages
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is AU$118
includes taxes & fees
27 Mar - 28 Mar

Explore the area

Map
58 Hang Gai street, Hang Gai ward, Hanoi, 100000
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Classic Double Room, City View

Classic Double Room, City View

Classic Double Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room (Internal window)

Premium Double or Twin Room (Internal window)

Premium Double or Twin Room (Internal window)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Classic Double Room (Internal window)

Classic Double Room (Internal window)

Classic Double Room (Internal window)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Victor suite room with Balcony

Victor suite room with Balcony

Victor suite room with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Lake View

Honeymoon Suite, 1 King Bed, Lake View

Honeymoon Suite, 1 King Bed, Lake View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms, City View

Premium bedding, minibar, blackout curtains, soundproofing

Family Room, Connecting Rooms, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Large Single Beds

View all photos for King Double or Twin room with city view

Premium bedding, minibar, blackout curtains, soundproofing

King Double or Twin room with city view

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

About the area

Hanoi

Le Petit Prince Hanoi Hotel & Rooftop Bar puts you in the heart of Hanoi, connected to the convention centre and within steps of Hanoi Old Town Night Market and Hoan Kiem Lake Weekend Walking Street. Highlights at this luxury hotel include a full-service spa, a restaurant and free buffet breakfast. .A day of pampering at Victor Luxe Spa can include deep-tissue massages and hot stone massages along with facials and mani/pedis. Victor Rooftop Bar serves Vietnamese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a short walk of this 5-property class Old Quarter hotel include Hoan Kiem Lake and Thang Long Water Puppet Theatre.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.4 km
  • St. Joseph's Cathedral of Hanoi - 6 min walk - 0.5 km
  • Hanoi Opera House - 17 min walk - 1.5 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪King roti - ‬1 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪phở gà 26 Hà Trung - ‬2 min walk
  • ‪Hoàng Thực - Hoa Quả Dầm - ‬1 min walk
  • ‪The Little Hanoi - ‬1 min walk

About this property

Le Petit Prince Hanoi Hotel & Rooftop Bar

Luxury Hanoi hotel connected to the convention centre, steps from Hoan Kiem Lake Weekend Walking Street
Le Petit Prince Hanoi Hotel & Rooftop Bar offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet.

Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Le Petit Prince Hanoi Hotel & Rooftop Bar. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee.

This Beaux Arts Hanoi hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 10 levels
  • Built in 2023
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Le Petit Prince Hanoi Hotel & Rooftop Bar offers 99 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include printers, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Victor Luxe Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Languages

English, Vietnamese

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor restaurant & bar
  • Victor Rooftop Bar

Things to do

  • Bicycle tours
  • Books
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Music library
  • TV in common areas

Family friendly

  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On a lake

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Magnifying mirror
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 21 2024 to May 31 2025 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from 1 September to 31 December:
  • Fitness facilities
The property will be renovating from 21 November 2024 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Petit Prince Hanoi Hotel & Rooftop Bar

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 799000.0 per day.
  • Cots (infant beds) are available for VND 799000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1777777
  • Valentine's Day (14 February) Gala Dinner per adult: VND 1777777
  • Valentine's Day (14 February) Gala Dinner per child: VND 999999 (up to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 4500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 4500000 (one-way), (up to 18 years old)
  • Crib (infant bed) fee: VND 799000.0 per day
  • Rollaway bed fee: VND 799000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards and outdoor lighting in all accommodation.

Property Registration Number 58585858

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Victor Metropolis Hotel Rooftop Bar
Le Petit Prince Hanoi Hotel & Rooftop Bar Hotel
Le Petit Prince Hanoi Hotel & Rooftop Bar Hanoi
Le Petit Prince Hanoi Hotel & Rooftop Bar Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Le Petit Prince Hanoi Hotel & Rooftop Bar?

Le Petit Prince Hanoi Hotel & Rooftop Bar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Le Petit Prince Hanoi Hotel & Rooftop Bar?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Le Petit Prince Hanoi Hotel & Rooftop Bar on 27 Mar 2025 start from AU$118.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Le Petit Prince Hanoi Hotel & Rooftop Bar?

Yep, Victor Luxe Spa is available for guests. You'll enjoy heaps of services like facials and Swedish massages.

What makes Le Petit Prince Hanoi Hotel & Rooftop Bar a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at Le Petit Prince Hanoi Hotel & Rooftop Bar.

Is Le Petit Prince Hanoi Hotel & Rooftop Bar family-friendly?

You bet! With amenities such as free babysitting, children's meals and laundry facilities, it's no surprise that Le Petit Prince Hanoi Hotel & Rooftop Bar is a hit with families.

Does Le Petit Prince Hanoi Hotel & Rooftop Bar serve breakfast?

Yep, free buffet brekkie is available daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Le Petit Prince Hanoi Hotel & Rooftop Bar?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Le Petit Prince Hanoi Hotel & Rooftop Bar?

Yep, they've got a lounge bar and an onsite restaurant that serves Vietnamese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Le Petit Prince Hanoi Hotel & Rooftop Bar?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Le Petit Prince Hanoi Hotel & Rooftop Bar?

No, pets and service animals are not allowed.

Le Petit Prince Hanoi Hotel & Rooftop Bar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 516 out of 636 reviews
Rating 8 - Good. 27 out of 636 reviews
Rating 6 - Okay. 33 out of 636 reviews
Rating 4 - Poor. 19 out of 636 reviews
Rating 2 - Terrible. 41 out of 636 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tameron

Stayed 3 nights in Dec 2024

2/10 Terrible

Kendyll Van

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Aditya, Delhi

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is at the heart of old quarter of Hanoi city which was the best thing, plenty of shopping and eating places nearby. However, the room was a but small and the lights were very dim in the room which was problematic. The staff were friendly and the checkin was smooth. Overall a nice stay at a good location.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea, SUWANEE

Stayed 1 night in Nov 2024

6/10 Okay

Tia

The bathroom set up is awkward with a window to the outside down a shallow space that is very difficult to get down to close —resulting in the workd being ablevto see you shower. Not that you would want to shower as it was super cold water at all times of the day and the walls and mirrows were not super clean. The room is sml. The breakfast would have been okay gad it not been for the staff who blasted their phones super loud while we were having our breakfast first thing in the morning. Super rude. Clearly not working is one thing but making the whole environment super loud and uncomfortable with their loud phones is another thing entirely. I stayed at other hotels within 6 blocks for cheaper, much better accomodation and customer service. The rooftop lounge is a filthy mess…broken machinery lying around and everything completely dirty with chairs piled up. The lighting is poor in the steps you need to take to get up there and I missed a stair on way back down and am lucky I caught myself as I was falling. The room lighting was terrible in the bathroom. And super loud outdoor noises in the mornings as I think there must be a school nearby. Not recommended…especially as they said they just upgraded….
Stayed 2 nights in Dec 2024

10/10 Excellent

ahmed, Orpington

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, in the middle of old town with easy access to everything! But this comes with a price as it becomes very noisy from the lively area around the hotel . My room had street view on the front and I would prefer the less attractive at the back The staff were exceptionally helpful and friendly and I just can’t thank them enough for making my holiday The buffet breakfast was more than enough with plenty of varieties and fried eggs as requested
Stayed 7 nights in Dec 2024

2/10 Terrible

Zihan

Disliked: Property conditions & facilities, room comfort
DON’T STAY HERE. HORRIBLE HOTEL
No hot water after 12pm, very weak water pressure. We had to boil hot water to shower but the tub won’t even hold the water in. They locked the gate after 1AM. There is NO GYM. Definitely not a 5-star hotel. Advertised Double bed doesn’t exist, they are 2 twins put together. We had to pay extra $330 to upgrade for an actual King sized bed.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in the middle of the old city. We had a very small room, which was my fault as I should have checked before booking. This was a challenge with several bags each on a 3 month travel programme! Staff very friendly.
Stayed 4 nights in Nov 2024

2/10 Terrible

Hoa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
We didn’t stay. The hotel was dirty, old and small. It’s scam for 5 stars, it worth for 2 stars only. And hotel.com , Expedia should remove them from black list otherwise I don’t trust Hotel.com and Expedia anymore They paid people to give them 5 stars reviews 😡😡😡😡
Stayed 3 nights in Dec 2024

2/10 Terrible

Hoa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please delete Victor Metropolis out of your website. Don’t make other people loose the money and walk out very MAD 😡 This hotel shouldn’t list 5 stars, it worth only 2 stars. The MANAGER MAKES workers convinced the customers give them 5 stars and they must have paid for good reviews. NO WAY it’s 5 stars. Please read all bad reviews and this hotel . VERY VERY BAD
Stayed 4 nights in Dec 2024

6/10 Okay

Hef, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was covered with fruit flies and stale
Stayed 3 nights in Nov 2024

6/10 Okay

Rodney

Liked: Cleanliness, staff & service
Adequate
Stayed 2 nights in Nov 2024

2/10 Terrible

Hung

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away! Scam Alert!
Property is a big scam. They claim to be 5 star hotel on Hotels.com but there is nothing 5-star about this hotel. They are extremely overpriced for the condition and quality of the hotel. The rooms are dated and poorly kept. It was dirty and cramped. The staff is dishonest and stole my wedding ring out of the room. When I asked them about it they blamed me for losing it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Nov 2024

8/10 Good

Eric

Liked: Staff & service, amenities, property conditions & facilities
I liked my stay overall. The staff was always nice and helpful. The bath tub is tiny for me (6 ft tall). Also the shower controls don't work well. Water barely comes out the shower. The faucet part doesn't aim into the tub. Also the drain didn't work properly. I felt the bathroom could be cleaner as well. I didnt use the restaurant, spa or roof bar.
Stayed 4 nights in Nov 2024

8/10 Good

GUILLERMO, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are too small. Shower acces is very difficult. Breakfast is good
Stayed 1 night in Nov 2024

4/10 Poor

Andrea

Disliked: Staff & service, property conditions & facilities
Put in a room with very strong paint fumes.Complained moved to another room.Things nissing.2 out of 3 breakfasts terrible with no clean plates cutlery fruit coffee water .This occured ad large groups had been at breakfast prior to us.Asked for pan cakes refused to make them then agreed but took 20 mins to arrive.
Stayed 3 nights in Nov 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Ok

6/10 Okay

Hugh L.

Liked: Cleanliness, staff & service
Started off poorly as the car did not arrive to pick me up at the airport as agreed. On arrival at the hotel they seemed to have no idea I was arriving. Construction underway on the 4th floor was a surprise. No wifi in the room made for a difficult start. Breakfast was good though. And the room itself was as expected.
Stayed 1 night in Nov 2024

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awful, completely not what the photos suggested, massively misleading and absolute rip off. There was no gym even though it was advertised. We heard other people complaining as well as us. I feel sorry for the staff who have to listen to people’s complaints. The management is poor and they should be more considerate to their staff
Stayed 2 nights in Nov 2024

8/10 Good

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern bathroom- great! Room very clean. Amazing location. Breakfast very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Don Murry, Pittsburgh

Stayed 5 nights in Sep 2024