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Victor Metropolis Hotel & Rooftop Bar

5.0 star property
Luxury Hanoi hotel connected to the convention centre, steps from Hoan Kiem Lake Weekend Walking Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victor Metropolis Hotel & Rooftop Bar

Serves lunch, dinner and happy hour
Exterior
Hot stone massages, deep-tissue massages, Swedish massages
Classic Double Room, City View
Serves lunch, dinner and happy hour

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
58 Hang Gai street, Hang Gai ward, Hanoi, 100000
  • Hang Gai Street
    1 min walk
  • Hoan Kiem Lake Weekend Walking Street
    2 min walk
  • Hoan Kiem Lake
    3 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    42 min drive

Room options

View all photos for Classic Double Room, City View

Classic Double Room, City View

Classic Double Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room (Internal window)

Premium Double or Twin Room (Internal window)

Premium Double or Twin Room (Internal window)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Classic Double Room (Internal window)

Classic Double Room (Internal window)

Classic Double Room (Internal window)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Victor suite room with Balcony

Victor suite room with Balcony

Victor suite room with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Lake View

Honeymoon Suite, 1 King Bed, Lake View

Honeymoon Suite, 1 King Bed, Lake View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms, City View

Premium bedding, minibar, blackout curtains, soundproofing

Family Room, Connecting Rooms, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Large Single Beds

View all photos for King Double or Twin room with city view

Premium bedding, minibar, blackout curtains, soundproofing

King Double or Twin room with city view

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

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Spa
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About the area

Hanoi

Victor Metropolis Hotel & Rooftop Bar puts you in the heart of Hanoi, connected to the convention centre and within steps of Hanoi Old Town Night Market and Hoan Kiem Lake Weekend Walking Street. Highlights at this luxury hotel include a full-service spa, a restaurant and free buffet breakfast. .A day of pampering at Victor Luxe Spa can include deep-tissue massages and hot stone massages along with facials and mani/pedis. Victor Rooftop Bar serves Vietnamese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a short walk of this 5-property class Old Quarter hotel include Hoan Kiem Lake and Thang Long Water Puppet Theatre.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.4 km
  • St. Joseph's Cathedral of Hanoi - 6 min walk - 0.5 km
  • Hanoi Opera House - 17 min walk - 1.5 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪King roti - ‬1 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪phở gà 26 Hà Trung - ‬2 min walk
  • ‪Hoàng Thực - Hoa Quả Dầm - ‬1 min walk
  • ‪The Little Hanoi - ‬1 min walk

About this property

Victor Metropolis Hotel & Rooftop Bar

Luxury Hanoi hotel connected to the convention centre, steps from Hoan Kiem Lake Weekend Walking Street
Victor Metropolis Hotel & Rooftop Bar offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet.

Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Victor Metropolis Hotel & Rooftop Bar . An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee.

This Beaux Arts Hanoi hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 10 levels
  • Built in 2023
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Victor Metropolis Hotel & Rooftop Bar offers 99 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include printers, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Victor Luxe Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor restaurant & bar
  • Victor Rooftop Bar

Family friendly

  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On a lake

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Magnifying mirror
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Built in 2023
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 21 2024 to May 31 2025 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from 1 September to 31 December:
  • Fitness facilities
The property will be renovating from 21 November 2024 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Victor Metropolis Hotel & Rooftop Bar

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 799000.0 per day.
  • Cots (infant beds) are available for VND 799000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1777777

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 4500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 4500000 (one-way), (up to 18 years old)
  • Crib (infant bed) fee: VND 799000.0 per day
  • Rollaway bed fee: VND 799000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards and outdoor lighting in all accommodation.

Property Registration Number 58585858

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Victor Metropolis Hotel & Rooftop Bar Hotel
Victor Metropolis Hotel & Rooftop Bar Hanoi
Victor Metropolis Hotel & Rooftop Bar Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Victor Metropolis Hotel & Rooftop Bar ?

Victor Metropolis Hotel & Rooftop Bar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Victor Metropolis Hotel & Rooftop Bar ?

Yep, Victor Luxe Spa is available for guests. You'll enjoy heaps of services like facials and sports massages.

What makes Victor Metropolis Hotel & Rooftop Bar a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at Victor Metropolis Hotel & Rooftop Bar .

Is Victor Metropolis Hotel & Rooftop Bar family-friendly?

You bet! With amenities such as free babysitting, children's meals and laundry facilities, it's no surprise that Victor Metropolis Hotel & Rooftop Bar is a hit with families.

Does Victor Metropolis Hotel & Rooftop Bar serve breakfast?

Yep, free buffet brekkie is available daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Victor Metropolis Hotel & Rooftop Bar ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Victor Metropolis Hotel & Rooftop Bar ?

Yep, they've got a lounge bar and an onsite restaurant that serves Vietnamese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Victor Metropolis Hotel & Rooftop Bar ?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Victor Metropolis Hotel & Rooftop Bar ?

No, pets and service animals are not allowed.

Victor Metropolis Hotel & Rooftop Bar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 488 out of 553 reviews" "
Rating 8 - Good. 12 out of 553 reviews" "
Rating 6 - Okay. 23 out of 553 reviews" "
Rating 4 - Poor. 9 out of 553 reviews" "
Rating 2 - Terrible. 21 out of 553 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rhiannon

Stayed 2 nights in Aug 2024

8/10 Good

Kamlesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the heart of the the old quarter. Rooms were adequate, given the price and location but I’ve stayed at many 4* hotels before and I’m not convinced that it is today. Staff were really good, they answered all of my questions regarding, gave me tips on what to do around Hanoi, gave prompt responses, and made sure a I was picked up from the airport even though my flight was delayed by 24 hours!
Stayed 9 nights in Aug 2024

6/10 Okay

Dhruv

Liked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Quoc

Travelled with partner
Disliked: Staff & service, property conditions & facilities
It is old , it’s not very clean it is not a four and half star hotel, it’s misleading. I changed hotel after one day stay. I tried to upgrade but cost is too much for not much improvement so I booked a true four star hotel and moved there and took the loss
Stayed 2 nights in Aug 2024

2/10 Terrible

vu truc ha

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioners didn't work. Room was so hot and had some smell
Stayed 1 night in Aug 2024

4/10 Poor

vu truc ha

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room had some bad smell
Stayed 2 nights in Aug 2024

2/10 Terrible

Vera

Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel
Stayed 1 night in May 2024

10/10 Excellent

Seong

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in May 2024

10/10 Excellent

Hak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Perfect hotel
Stayed 1 night in May 2024

10/10 Excellent

Natasha

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel
Stayed 1 night in May 2024

10/10 Excellent

Isabella

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large, very clean and modern facilities.
Stayed 1 night in May 2024

10/10 Excellent

Kah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip
Stayed 1 night in May 2024

10/10 Excellent

Yun

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 1 night in May 2024

10/10 Excellent

Riona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in May 2024

10/10 Excellent

Sachiko

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2024

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in May 2024

10/10 Excellent

Gabriel

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024

10/10 Excellent

Paige

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2024

10/10 Excellent

Josh

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING AND GOOD JOB
Stayed 1 night in May 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and service
Stayed 1 night in May 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come back soon
Stayed 1 night in May 2024

10/10 Excellent

Yae

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved their cocktail and foods so much.
Stayed 1 night in May 2024

10/10 Excellent

Satsuki

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, super friendly staffs.
Stayed 1 night in May 2024