Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property
Art Deco hotel with full-service spa and golf course
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Lunch and dinner served
Terrace/patio
Exterior
Golf

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Pool
  • Parking available
The price is AU$242
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Rocky River Golf Club
    ā€Ŗ11 min walkā€¬
  • Hendrick Motorsports Complex
    ā€Ŗ19 min walkā€¬
  • zMAX Dragway
    ā€Ŗ3 min driveā€¬
  • Concord, NC (USA-Concord Regional)
    ā€Ŗ6 min driveā€¬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 46.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 46.00 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
2 bedrooms
  • 42.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Concord

At Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa you'll be within a 20-minute stroll of Hendrick Motorsports Complex and Rocky River Golf Club. Highlights at this Art Deco hotel include a full-service spa, a golf course and a restaurant. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, 24-hour gym and steam room as well as access to golf lessons. 42477 square feet (3946 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Free cooked-to-order breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 10-minute drive of this 3.5-property class Concord hotel include Charlotte Motor Speedway and University of North Carolina at Charlotte.

What's nearby

  • Hendrick Motorsports Complex - 19 min walk
  • Charlotte Motor Speedway - 3 min drive
  • Concord Mills - 4 min drive
  • SEA LIFE Charlotte-Concord Aquarium - 5 min drive
  • Great Wolf Lodge Water Park - 6 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Kannapolis Station - 18 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ā€ŖChick-fil-A - ā€¬4 min drive
  • ā€ŖStarbucks - ā€¬4 min drive
  • ā€ŖFirehouse Subs - ā€¬6 min drive
  • ā€ŖCookout - ā€¬19 min walk
  • ā€ŖMcDonald's - ā€¬19 min walk

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Art Deco hotel with full-service spa and golf course
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 42477 square feet (3946 square metres) and includes a conference centre. A 24-hour fitness centre, a steam room, and a terrace are also featured at the business-friendly Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Art Deco Concord hotel.

  • 1 building
  • 308 guestrooms or units
  • 11 levels
  • Conference rooms
  • 42477 sq ft of conference space
  • 3946 sq. m of conference space
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Concord hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (42,477 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa on 2 Feb 2025 start from AU$241.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Yep, Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has a self car park with in/out privileges for USD 8.00 per night.

Is there a spa on site at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Yep, there is an onsite spa at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have a pool?

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has an indoor pool.

What makes Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa.

Is Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is a hit with families.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa serve breakfast?

Yeah, our guests love the free cooked-to-order breakfast here! Served weekdays between 6:00 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

No, Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

There isn't one on site, but Rocky River Golf Club is a short 11-minute walk away.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 619 out of 1045 reviews" "
Rating 8 - Good. 193 out of 1045 reviews" "
Rating 6 - Okay. 94 out of 1045 reviews" "
Rating 4 - Poor. 68 out of 1045 reviews" "
Rating 2 - Terrible. 71 out of 1045 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Porsche

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the indoor pool and the breakfast is spectacular.
Stayed 2 nights in Oct 2024

10/10 Excellent

Samuel, Sarasota

Stayed 1 night in Oct 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
Disapointment
coffee cups for 3 days not removed or replenished, No coffee, no TOILET PAPER. I had to go to the front desk for that. Bad experence at the resturant- waited a long time and watched others come in after us and get served and then the waitress said th
Stayed 7 nights in Oct 2024

10/10 Excellent

Shaunta

Liked: Cleanliness
Stayed 4 nights in Oct 2024

6/10 Okay

Candace

Stayed 1 night in Oct 2024

10/10 Excellent

Debra A

Travelled with group
Liked: Amenities
I love Embassy Suites, I stay there when ever possible if traveling! The free breakfast & evening reception is such a plus! The staff has always been so kind & helpful! Our rooms have been so spacious & clean!
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Sep 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Car show stay
Was staying a night for the Queen City car show. Good location and plenty of parking. Restaurant on site is very convenient. Coffee shop employee appeared to be overwhelmed as she was the only one working.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Shamone Lata'e

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating to all the displaced hurricane helene families. Great job!
Stayed 2 nights in Sep 2024

8/10 Good

ROBERT

The facility was very nice. The breakfast was good but the buffet layout seemed disorganized and it was difficult to find things, like butter, it was on the buffet with the fruit. I never found the yogurt. Overall it was satisfactory because the food was well prepared.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Robin

Liked: Cleanliness
Was disappointed that the pool was ice cold instead of heated! We were looking forward to a nice swim other than the complicated check in, everything was nice
Stayed 1 night in Oct 2024

8/10 Good

Shirley

Stayed 3 nights in Sep 2024

10/10 Excellent

Ryne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The only thing that i didnt like was the bed. The need to to get new mattresses.
Stayed 1 night in Oct 2024

6/10 Okay

Christian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointed in cleanliness and small details
I was booked in a pure room, supposed to be very clean and allergy friendly. The door stuck so bad I thought the card didnā€™t actually read, after a couple hard pushes I finally made it into the room. First thing I did was take a shower after traveling 5+ hours. The bathroom was unfortunately disappointing, tub drain plug closed with standing water around the plug, the drain plug wasnā€™t even attached to the drain! So when lifting the plug up it came completely out of the tub. The shower curtain rod was mounted upside down (the notches to hold the shower curtain rings on each side were on the bottom instead of the top), and the rod was tilted downward. So anytime you take a shower the curtain slid open and water got all over the floor! Plus there is mold all over the ceiling in the shower area. Did not meet my expectations of normal Hilton Hotel Rooms. Breakfast was okay, lobby area looked good. Front office staff were great! Except on day two when Iā€™d mentioned my bathroom concerns they asked ā€œwould you mind if we send a hotel engineer to take a look at your room?ā€ And I said ā€œthatā€™d be great!ā€ Thatā€™s the last I ever heard from them, no notes, no fixes, maybe they did look at it, maybe they didnā€™t. Iā€™ll never know.
Stayed 3 nights in Oct 2024

10/10 Excellent

jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience at the hiltons . Weā€™ve never had to worry about cleanliness or rude staff .
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was eager to assist, quick to ensure everyone was helped even when it was busy,
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer, Green Bay

Stayed 2 nights in Sep 2024

10/10 Excellent

Radames

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Embassy Suites. Great breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this place was wonderful. It well exceeded my expectations in appearance, staff, breakfast buffet, etc. I will stay here everytime I am in this area.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Amenities
Excellent staff during hurricane Helene. Great idea and much appreciation on the lunch provided to those of us that were displaced.
Stayed 1 night in Sep 2024