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Mercure Hotel Gera City

Riverwalk hotel with fitness centre and sauna
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Hotel Gera City

Breakfast, lunch and dinner served
Terrace/patio
Serves lunch and dinner
32-inch flat-screen TV with satellite channels, TV, video game console
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Gutenbergstr. 2a, Gera, TH, 07548
  • Kunstsammlung Gera
    1 min walk
  • Theatre Altenburg Gera
    4 min walk
  • Theater Gera
    5 min walk
  • Altenburg (AOC-Nobitz)
    48 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Room
Victor's Residenz-Hotel Gera
Pet-friendly
Free WiFi
Restaurant
Gym
4.4 out of 5, Excellent, (308)
The price is AU$149
for 1 night
includes taxes & fees
22 Nov - 23 Nov
Victor's Residenz-Hotel Gera

About the area

Gera

A family-friendly stay in the heart of Gera awaits you at Mercure Hotel Gera City. Within a short 5-minute stroll, you'll find Theatre Altenburg Gera and Theater Gera. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .The restaurant, pentalounge, is open for breakfast, lunch and dinner. Lounge Bar is the hotel's own lobby lounge, serving drinks along with lunch and dinner. 8073 square feet (750 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Sights within a 30-minute drive of this Gera hotel include Culture and Congress Centre Gera and Schatzhohle.

What's nearby

  • Kunstsammlung Gera - 1 min walk
  • Theatre Altenburg Gera - 4 min walk
  • Theater Gera - 5 min walk
  • Otto-Dix-House - 7 min walk
  • Culture and Congress Centre Gera - 15 min walk

Getting around

  • Central Station / Theater Tram Stop - 7 min walk
  • Gera Central Station - 9 min walk
  • Leipzig (LEJ-Leipzig - Halle) - 67 min drive

Restaurants

  • ‪Podium - ‬15 min walk
  • ‪Restaurant Lummersches Backhaus - ‬7 min walk
  • ‪Klimperkasten - ‬9 min walk
  • ‪Grünspecht - Das Original - ‬13 min walk
  • ‪Downtown - ‬9 min walk

About this property

Mercure Hotel Gera City

Riverwalk hotel with fitness centre and sauna
Mercure Hotel Gera City offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 11 meeting rooms and coworking spaces. Event space at this hotel measures 8073 square feet (750 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Mercure Hotel Gera City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gera hotel.

  • 164 guestrooms or units
  • 4 levels
  • 8073 sq ft of conference space
  • 750 sq. m of conference space
  • Built in 1996
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure Hotel Gera City offers 164 accommodations with video game consoles and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Languages

English, French, German, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 9.50 per day)
  • Covered extended parking on site (EUR 66.50 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Lounge Bar
  • pentalounge

Family friendly

  • Highchair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 8,073 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a regional park
  • On the riverwalk
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • First-run films
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 21 2023 to December 31 2024 (dates subject to change):
  • Sauna
The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.00 for adults and from EUR 21.00 for children
  • Covered self-parking fee: EUR 9.5 per day
  • Covered extended parking fee: EUR 66.50 per week
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gera pentahotel
pentahotel Gera
pentahotel Hotel Gera
pentahotel Gera Hotel
pentahotel Gera
Mercure Hotel Gera City Gera
Mercure Hotel Gera City Hotel
Mercure Hotel Gera City Hotel Gera

Frequently asked questions

What is the cancellation policy at Mercure Hotel Gera City?

Mercure Hotel Gera City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Gera City?

As of 8 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Gera City on 23 Nov 2024 start from AU$129.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Gera City?

Yep, Mercure Hotel Gera City has a covered self car park for EUR 9.5 per day. Covered extended parking costs EUR 66.50 per week. Onsite parking is limited.

Are there any beaches close to Mercure Hotel Gera City?

The closest beach to Mercure Hotel Gera City is Familienstrand Kahnsdorf (40.9 km).

What makes Mercure Hotel Gera City a romantic place to stay?

Couples dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Mercure Hotel Gera City.

Is Mercure Hotel Gera City family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Mercure Hotel Gera City is a hit with families.

Does Mercure Hotel Gera City serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Mercure Hotel Gera City?

No, Mercure Hotel Gera City does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Gera City?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed on Sunday.

What time are check-in & check-out at Mercure Hotel Gera City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Hotel Gera City?

Cats and dogs are welcome at Mercure Hotel Gera City, with food and water bowls on offer.

Mercure Hotel Gera City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 338 reviews" "
Rating 8 - Good. 159 out of 338 reviews" "
Rating 6 - Okay. 41 out of 338 reviews" "
Rating 4 - Poor. 6 out of 338 reviews" "
Rating 2 - Terrible. 4 out of 338 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So many options for breakfast. Even fresh lemon for tea. Room clean and comfortable. Check in and out very easy. Was able to park right in front of hotel at no charge but they also have covered parking for a fee.
Stayed 1 night in May 2023

2/10 Terrible

Ermira

Stayed 1 night in Feb 2023

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022

2/10 Terrible

Annette

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and NOT handicap friendly at all.
I booked this hotel because of their very nice accessibility to wheelchairs. I am in an electrical wheelchair and my own lift and toilet chair. Arriving at the hotel we got a room with no roll-in shower. We went to ask for a roll-in shower room as it was promised in the hotel description and got told that none of their rooms had roll-in shower, despite their description. When we asked for their handicap van parking, we got told they only had a normal parking basement with very limited height so their promise of a handicap van parking was also false. The room was old, worn down and not a pleasant experience. Also we were promised a gaming console that was not there. They promised Premium bedding and we got something far from that. In the middle of the night, my helper had to remove all the sheets to remove a plastic sheet, since he was bathed in sweat because of the plastic. In the morning we uncovered a matress with disgusting stains everywhere. it was so disgusting that it should have been thrown out 10 years ago. I am horrified and utterly disgusted by this place. They also charged me for a breaklfast that I didnt get to, since I did not want to sit in their restaurant unshowered and dirty in the morning. All in all one of the worst hotel experiences I have had in my life and I can NOT, under any circumstances recomment this place for anyone that valuie their money or are in a wheelchair. The pictures on Hotels.com does NOT match the hotel at all. Far from 4 stars, maybe 2
Stayed 1 night in Nov 2021

10/10 Excellent

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay for 6 nights
Fantastic, clean and spacious hotel. Great rooms and good breakfast. Lovely little town too. Staff were friendly
Stayed 6 nights in Oct 2021

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City stay
Good experience
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Pleasant stay, good location. Food is nice
Stayed 2 nights in Oct 2020

8/10 Good

John, Knaresborough UK

Liked: Cleanliness, staff & service, amenities
Bedroom furniture rather old; unbelievably there was no glass or beaker in the room at all: Corona virus? But fair value for money.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
A fine option if you are visiting Gera.
Stayed 2 nights in Mar 2020

8/10 Good

Ann Dinger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to train station but not town center
The hotel is close to the train station and next to the old Orangerie. However it is a15-20 minute walk to the center of town. There is only one restaurant in the neighborhood, but the hotel restaurant is fairly good. The rooms need electrical outlets accessible for charging cell phones.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Gera
Good location, 5 mins walk to Sankt Marien Kirche. Restaurant provided good food with reasonable price.
Stayed 4 nights in Jul 2018

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apart from Wifi
Room was clean and spacious, breakfast (12 Euro extra) was awesome, staff was friendly. The free wifi is useless, too slow to load emails or Facebook chat. High-speed wifi had to be purchased separately. The paid wifi was fast enough for personal stuff, still struggled to use it for work.
Stayed 2 nights in Jun 2018

10/10 Excellent

Brendan, Birmingham , United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good hotel centrally located
The Hotel was clean, bed was good and the room very comfortable, these are my main criteria for a business hotel stay. The restaurant was offers a reasonably choice of meals and their are lots of varying restaurant options close by if you fancy more of a variety in styles / tastes.The breakfast selection was excellent. Staff were polite and very attentive when assistance was required. A good experience.
Stayed 2 nights in Jul 2017

10/10 Excellent

Joshua, Otterbach, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for stopover
Hotel had easy parking, good price, clean, friendly, and comfortable. Baby crib was in the room as requested.

8/10 Good

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is new. I was stopping overnight and it had a nice bar/restaurant etc. The negative surprise was the pathetic internet. You couldn't even purchase better internet. It was barely able to provide gmail access. I told the staff about my problems with internet and they were sympathetic but couldn't provide solutions. I wouldn't stay here again due to the poor internet because I require it while I'm travelling.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, ful-service hotel
PentaHotel Gera is a resort-status hotel, with an excelent buffet restaurant, clean,state-of-the-art rooms and full fitness-room facilities. It is very close and convenient to the Train Station in Gera.

10/10 Excellent

Tim, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great staff and great hotel... only improvement would be tea / coffee in the room!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Hotel, expensive breakfast
This Hotel is about 15 minutes walk from the Main Railway Station. Overall we were impressed with the cleanliness and general comfort of the room and have no hesitation in recommending it to other travellers. If I had to suggest an improvement I would say that the installation of extraction in the bathroom would be a good thing, but this I know would be a major expense, I have to say that the lack of it caused us no problems. Breakfast was very expensive, so we found a small Bakerei (I hope thats how you spell it) 5 minutes up the road which did an excellent breafast for about a quarter of the price. A major improvement from our point of view would have been tea/coffee making facilities in the bedroom.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schimmel-Hotel
Wir sind von Zimmer zu Zimmer gewandert, doch in jedem Bad war Schimmel,auch bei den letzten Nr. 5 oder 6, sauber wird dort nicht gemacht.Mein Sohn und ich wollten einfach nu ein schönes Wochenende genießen. daraus wurde leider nichts.obwohl es im Vergleich ein teures Hotel ist.
Stayed 2 nights in Jul 2024

6/10 Okay

Niels

Stayed 1 night in Jul 2024

4/10 Poor

Heinz Dieter

Business traveller
Disliked: Staff & service
Dieses Hotel verfügt leider nur über eine Badewanne in den Gästezimmern ! Sie haben angeblich kein einziges Zimmer mit einer separaten barrierefreien Dusche ! Damit ist dieses Hotel nicht seniorenfreundlich, und für diese Zielgruppe absolut nicht zu empfehlen. Sehr unfreundlicher Empfang ! Ich sah mich auf Verlangen der Rezeptionistin genötigt, den ganzen Übernachtungspreis im voraus bar zu bezahlen !
Stayed 1 night in Jul 2024

8/10 Good

Reiner

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Hotel in guter Lage in Gera
Stayed 1 night in Jul 2024

8/10 Good

Hermann

Liked: Cleanliness, staff & service
Sehr gute Lage
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Alles okay, auch nach sehr späten ankommen
Stayed 1 night in Jul 2024