Ratings based on 578 Verified Reviews

Real reviews from guests who’ve stayed
4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 9 Oct. 2024 on Expedia
Property was extremely clean and the staff was super friendly and helpful. Highly recommend!
Comment from Hotel Management
10 Oct. 2024 by J.J., Hotel Management
Hello Gregory, thank you for staying with us and for the outstanding rating. We appreciate you saying that the property was extremely clean and that the staff was super friendly and helpful. Thank you for your feedback and we hope to see you again soon
2 out of 5
by A verified traveller

Posted 27 Sep. 2024 on Expedia
Our room smelled like mildew and was heavily humid. It was not a pleasant experience. Even the sheets were damp.
Comment from Hotel Management
27 Sep. 2024 by J.J., Hotel Management
Hello Laura, thank you for staying with us and for rating your stay. I can understand how unpleasant it must have been to have your room smell like mildew and for the room to be heavily humid and I do apologize for this. Your concerns will be addressed with staff personnel so that we are able to help prevent this in the future. Thank you for your feedback and we do hope that you return to see us.
5 out of 5
by A verified traveller

Posted 27 Sep. 2024 on Expedia
Close to Coker and GSSM, well maintained
Comment from Hotel Management
27 Sep. 2024 by J.J., Hotel Management
Hello Kermit,thank you for staying with us and for the excellent rating. We are glad that the hotel is close enough for you to Coker and GSSM. Thank you for saying the hotel is well- maintained and we hope that you come back to see us soon.
5 out of 5
by A verified traveller

Posted 16 Sep. 2024 on Hotels
I was surprised that my trash was emptied and the room checked while I was gone on Saturday. I was surprised on clean all thru the weekend the whole area appeared. It is certainly not a new facility but well cared for. Staff was more than friendly and helpful, bright smiles. excellent choice.
Comment from Hotel Management
16 Sep. 2024 by J.J., Hotel Management
Hello Lynne, thank you for staying with us and for the excellent rating. I'm glad the hotel cleanliness met with your approval. Thank you for the kind words towards the staff. We appreciate you taking the time to give feedback and we hope you return soon.
4 out of 5
by A verified traveller

Posted 14 Sep. 2024 on Expedia
We enjoyed our stay for the night. The room was clean comfortable and a good price for the night The breakfast could have been a little better coffee was very weak and didn’t taste fresh . Otherwise we had a great time. Handicap room located close to the front of building and ice area.
Comment from Hotel Management
15 Sep. 2024 by J.J., Hotel Management
Hello Sara, thank you for staying with us and for the good rating. We appreciate the kind words about the room. I'm sorry that the breakfast and coffee was not up to par for you. We are glad you had a great time. Thank you for your taking time out to present feedback. Please come again soon.
4 out of 5
by A verified traveller from woodbridge

Posted 9 Sep. 2024 on Expedia
Room was ver humid, carpet was wet. First time this has happened, assume the AC was turned very high to address the humidity. Staff was very professional. Meal was good quality.
Comment from Hotel Management
9 Sep. 2024 by J.J., Hotel Management
Hello Gari,thank you for staying with us and thanks for giving us a good rating. I can understand how uncomfortable it may have been to be in a very humid room with the carpet also being wet and I do apologize for this. We appreciate you saying the staff was professional and that the meal was of good quality. Thank you for your feedback and we hope that you return to see us again soon.
5 out of 5
by A verified traveller

Posted 8 Sep. 2024 on Expedia
Comment from Hotel Management
8 Sep. 2024 by J.J., Hotel Management
Hello Murray,thank you for staying with us and for the excellent rating. We hope that you come back to see us on your next visit to the area.
4 out of 5
by A verified traveller

Posted 6 Sep. 2024 on Expedia
Comment from Hotel Management
6 Sep. 2024 by J.J., Hotel Management
Hello Othello, thank you for staying with us and for giving us a good rating. We appreciate you taking the time out to rate your stay. Please come back to see us if you are ever back in the area.
3 out of 5
by A verified traveller

Posted 5 Sep. 2024 on Expedia
Comment from Hotel Management
5 Sep. 2024 by J.J., Hotel Management
Hello Russel, thank you for staying with us. We appreciate you taking the time out to give us a rating on your stay. Please come back to see us whenever you are back in the area. Thanks again.
3 out of 5
by A verified traveller from Springfield

Posted 25 Aug. 2024 on Expedia
Old and stale, not kept up to Marriott standards
Comment from Hotel Management
25 Aug. 2024 by J.J., Hotel Management
Hello Kyle,thank you for staying with us. I can understand your concerns for staying somewhere in which you consider old and stale and I do apologize for this. We are on the list for upcoming renovations. Thank you for your feedback and I hope that you return to see us soon.