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The Smart Hotel Hatyai

3.0 star property
Hotel connected to a shopping centre in Hat Yai with free parking

Photo gallery for The Smart Hotel Hatyai

Gazebo
Reception
Front of property
Aerial view
Superior Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
The current price is AU$41
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
100 Soi 27 Kanchanavanich Road, Kho Hong, Hat Yai, Songkhla, 90110
  • Central Festival Hatyai
    ‪7 min walk‬
  • Central Department Store
    ‪5 min drive‬
  • Lee Garden Plaza
    ‪6 min drive‬
  • Hat Yai (HDY-Hat Yai Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Free bottled water
Minibar
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Free bottled water
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Free bottled water
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Free bottled water
Coffee/tea maker
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Hat Yai

At The Smart Hotel Hatyai, you'll be connected to a shopping centre and 0.6 km (0.4 mi) from Central Festival Hatyai. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .At the hotel's restaurant, you can grab a bite to eat. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Hat Yai hotel, you'll be 2.5 km (1.6 mi) from Tesco Lotus and 3.1 km (1.9 mi) from Central Department Store.

What's nearby

  • Central Festival Hatyai - 7 min walk - 0.6 km
  • Asean Night Bazaar - 10 min walk - 0.9 km
  • Kim Yong Market - 5 min drive - 4.6 km
  • Central Department Store - 5 min drive - 4.6 km
  • Lee Garden Plaza - 6 min drive - 4.8 km

Getting around

  • Hat Yai Railway Station - 11 min drive
  • Hat Yai (HDY-Hat Yai Intl.) - 23 min drive

Restaurants

  • ‪CentralFestival Hatyai - ‬9 min walk
  • ‪จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - ‬7 min walk
  • ‪Ootoya 大戸屋 - ‬16 min walk
  • ‪After You (อาฟเตอร์ ยู) - ‬17 min walk
  • ‪S&P - ‬15 min walk

About this property

The Smart Hotel Hatyai

Hotel connected to a shopping centre in Hat Yai with free parking
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Smart Hotel Hatyai also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.
  • 1 building
  • 69 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2016
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Dining venue
The Smart Hotel Hatyai offers 69 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. This Hat Yai hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

Chinese (Mandarin), English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 200.00 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

Property is also known as

Smart Hotel Hat Yai
Smart Hotel
Smart Hat Yai
Smart
The Smart Hotel Hatyai Hotel
The Smart Hotel Hatyai Hat Yai
The Smart Hotel Hatyai Hotel Hat Yai

Frequently asked questions

What is the cancellation policy at The Smart Hotel Hatyai?

The Smart Hotel Hatyai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Smart Hotel Hatyai?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at The Smart Hotel Hatyai on 6 Apr 2025 start from AU$40.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Smart Hotel Hatyai?

Yep, The Smart Hotel Hatyai has a free self car park.

Is there a free airport shuttle available at The Smart Hotel Hatyai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Smart Hotel Hatyai?

Yep, you can grab a meal at The Smart Hotel Hatyai's onsite restaurant.

What time are check-in & check-out at The Smart Hotel Hatyai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Smart Hotel Hatyai?

No, pets are not allowed.

The Smart Hotel Hatyai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 54 reviews
Rating 8 - Good. 27 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Somsuda

Travelled with family
Disliked: Amenities, property conditions & facilities
Hot water didn't work.
Stayed 2 nights in Dec 2024

10/10 Excellent

HUAI LING

Stayed 1 night in Apr 2024

8/10 Good

Brian Charles

Stayed 2 nights in Jul 2023

6/10 Okay

SIP BOEY, Balakong

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
walking distance to shopping area; quiet. But hotel staffs needs training to be professional.
Stayed 2 nights in Apr 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay at this hotel
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Travelled with family
The location is quite deep in from main road. Arrived 3pm but the rooms only available 4pm ++. Water pressure not stable. Got dirt stain on bed sheet.
Stayed 1 night in Dec 2019

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No iron board..
Good size room. Clean and cozy. But no iron board available.
Stayed 2 nights in Dec 2019

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hat Yai Hotel
Great hotel ,clean,comfortable,good staff
Stayed 1 night in Dec 2019

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value newish Hotel
Very friendly staff,spotlessly clean and quiet rooms. Good shuttle service to Central Mall. Some staff do not speak a lot of English but are all very helpful. Not in town but that was not a problem.
Stayed 3 nights in Dec 2019

6/10 Okay

TAN

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Excellent...
Stayed 1 night in Nov 2019

8/10 Good

lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel location
It was great. The hotel was around 15 minutes from hatyai train station.The staff attended our requests promptly. The hotel provides shuttle service to central festive mall and ASEAN night bazaar. We used Grab tuktuk service to go around other places in hatyai.
Stayed 2 nights in Jun 2019

8/10 Good

Ng, Kuala Lumpur

Liked: Cleanliness, staff & service
Extremely convenient despite being sited at in the suburbs of Hatyai as an efficient shuttle service is provided to Central Festival, largest shopping mall in Hatyai and to Hatyai Bus Station. From these two places, transfer onto Songtheaws(10 Baht per head) to Hatyai is easy.
Stayed 3 nights in May 2019

8/10 Good

JOO HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Kamilah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet close to Central Festival Mall. Free shuttle bus are also provided
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping centre. Clean. No coffee provided. Slight mistake by staff on access card deposit refund. Otherwise all good
Stayed 2 nights in Jan 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, room comfort
Good place to stay
The room is clean, the hotel is near to central festival.
Stayed 1 night in Dec 2018

8/10 Good

Esther, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water is dirty on our last day staying. Don't know the reason.
Stayed 2 nights in Dec 2018

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

lim, kedah malaysia

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel quite and near to shopp centre and night market. will come back again.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel with friendly helpful staff
Stayed 3 nights in Dec 2018

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean and reasonable price
Location nearby to central festival and asean night bazaar. With free shuttle service
Stayed 2 nights in Oct 2018

8/10 Good

Khor

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2018