Burlington Hotel, Best Western Premier Collection

4.0 star property
Victorian hotel with bars/lounges and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Burlington Hotel, Best Western Premier Collection

Exterior
Exterior
British cuisine
Suite, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Lower Leas Coastal Park
    2 min walk
  • Leas Promenade
    3 min walk
  • Sandgate Beach
    6 min walk
  • Lydd (LYX)
    39 min drive

Room options

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Portable fan
Bathrobes
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Portable fan
Premium bedding
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Portable fan
Separate bedroom
Premium bedding
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchenette
Fridge
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Portable fan
Premium bedding
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Folkestone

Burlington Hotel, Best Western Premier Collection places you steps from Lower Leas Coastal Park and within a short 5-minute stroll of Leas Promenade. Highlights at this Victorian hotel include 2 bars/lounges and a restaurant. .Bay Tree Bar and Grill serves British cuisine. Meeting rooms and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 7:00 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 15-minute drive of this 4-property class Folkestone hotel, attractions include Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal.

What's nearby

  • Lower Leas Coastal Park - 2 min walk
  • Sandgate Beach - 6 min walk
  • Leas Cliff Hall - 7 min walk
  • Folkestone Harbour - 20 min walk
  • Folkestone Beach - 8 min drive

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬10 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬11 min walk
  • ‪Butty's - ‬9 min walk
  • ‪Keppels Bar - ‬2 min walk
  • ‪The Radnor Arms - ‬10 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Victorian hotel with bars/lounges and 24-hour front desk
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Burlington Hotel, Best Western Premier Collection.

This Victorian Folkestone hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 1880
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Dining venue
Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

Are there any beaches close to Burlington Hotel, Best Western Premier Collection?

Yep, Burlington Hotel, Best Western Premier Collection is a short 6-minute walk from Sandgate Beach. Fun beach activities include waterskiing, windsurfing and sailing.

How much does it cost to stay at Burlington Hotel, Best Western Premier Collection?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Burlington Hotel, Best Western Premier Collection on 27 Oct 2024 start from AU$135.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Burlington Hotel, Best Western Premier Collection a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Burlington Hotel, Best Western Premier Collection.

Does Burlington Hotel, Best Western Premier Collection serve breakfast?

Yep, full breakfast is on offer daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at Burlington Hotel, Best Western Premier Collection?

No, Burlington Hotel, Best Western Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Burlington Hotel, Best Western Premier Collection?

Yep, you can grab a meal at Burlington Hotel, Best Western Premier Collection's onsite restaurant that serves British cuisine.

What time are check-in & check-out at Burlington Hotel, Best Western Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Burlington Hotel, Best Western Premier Collection?

Dogs are welcome at Burlington Hotel, Best Western Premier Collection, with food and water bowls on offer.

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Convenient walk to the water. Great bartenders!
Stayed 2 nights in Jun 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For such a beautiful old Victorian building, I felt the room lacked character. Very clean & tidy & staff gave us a room with a partial sea view. Parking was off site on The Leas, just a short walk from the hotel. A charming area to stay, with love walks & swims if you wish
Stayed 1 night in Jun 2024

10/10 Excellent

Ian

Stayed 2 nights in Jun 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean tidy. Welcome was so-so. Had to park on the street, it was free, but a little away from the Hotel. I was a bit noisy as we were next to the lift. Fortunately the hotel was not very busy. It could have a lot worse if there had been any noisy or rowdy guests.
Stayed 1 night in Jun 2024

10/10 Excellent

Francesca

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Marsha

Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

6/10 Okay

Callum

Stayed 1 night in Jun 2024

8/10 Good

ian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaside hotel meets 21st century
A well-renovated Victorian seaside hotel. Friendly and professional receptionist meant a smooth and rapid check-in. Room 102 very clean and renovated to a good standard. Nice toiletries and plenty of clear spaces for my things. Only thing that slightly marred the experience was very unpredictable internet that disappeared fairly frequently. Didn't use the bar or restaurant as attending a birthday event nearby
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay, would highly recommend.
Stayed 1 night in Jun 2024

6/10 Okay

Claire

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Stephen, Gate Helmsley

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel and food were fine. Lovely room, good view but awful service when something went untoward . The ability to solve the issue, take responsibility and follow up on promises made was sadly lacking (anything but 4*)
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Fine
Lovely cosy room with a sea view. Decor was very stylish. My two complaints only concern with quality of sleep and the food, both of which seem quite basic requirements. The mattress on the bed sagged in the middle and rolled me to the edge, it was really quite weird and I didn't sleep that well as a result. It needs replacing. Breakfast really wasn't good enough for a hotel of this many stars. Coffee was served in a teapot!? There was a menu available for personal preferences and I ordered French Toast. It arrived dry and tasteless. Fruit and yoghurt with granola were also not very good quality. Staff were lovely and the hotel is in an excellent location and I had no other complaints. But they have to do something about the mattresses, it really was poor.
Stayed 1 night in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed room, very helpful staff. Parking on road.
Stayed 1 night in May 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place.
Loved the place. Very nicely renovated, clean and fresh feeling, great friendly and knowledgable staff.
Stayed 1 night in May 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We ate in the restaurant on our first evening. The food was OK, but nothing special. One of our party ordered a local beer... which was served- clearly displaying its 'use by' date of February 2024. We sent it back, only to be told that ALL of their stock of that beer was out of date. Our room was badly lit, and so small there was barely room to move around the double bed. Not enough room for an adult to sit comfortably at the dressing table, and we were tripping over each other trying to get ready. The shower heat control didn't seem to work, it was too hot - but if you adjusted it just a millimetre it went freezing cold. We were there for two nights for a wedding, so didn't have time to ask to change rooms. Overall, it was adequate - though I have had much more comfortable stays in Premier inns. Disappointing.
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
Staff very friendly and helpful. Lovely room although very hot and no air con. Water is exceptionally hot and it took a long time running for any cold to come through. Even the toilet water was flushing hot water.
Stayed 1 night in May 2024

6/10 Okay

pamela

Overnight stay in folkestone
Hotel was fairly average but convenient overnight stay before the shuttle
Stayed 1 night in May 2024

10/10 Excellent

Siobhan

Stayed 1 night in May 2024