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TownePlace Suites by Marriott Hays

2.5 star property
Hotel in Hays with free breakfast and 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites by Marriott Hays

Lobby sitting area
Property amenity
Fridge, microwave, stovetop, dishwasher
Exterior
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Pet-friendly
  • Air conditioning
The price is AU$246
includes taxes & fees
5 Jan - 6 Jan

Explore the area

Map
4001 General Hays Road, Hays, KS, 67801
  • Fort Hays State University
    6 min drive
  • Ellis County Historical Society Museum
    7 min drive
  • IHOP
    2 min walk
  • Hays, KS (HYS-Hays Regional)
    8 min drive

Room options

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LED TV
Down duvet
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
LED TV
Down duvet
Blackout curtains
Sofa bed - double
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LED TV
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Garden Inn Hays

Pool
Pet-friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (730)
The price is AU$257
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Hilton Garden Inn Hays

About the area

Hays

At TownePlace Suites by Marriott Hays you'll be 4.4 km (2.7 mi) from Ellis County Historical Society Museum and 4.4 km (2.8 mi) from Fort Hays State University. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a 24-hour front desk. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Hays hotel include Fort Hays Municipal Golf Course and Fort Hays State Historic Site.

What's nearby

  • Fort Hays State University - 6 min drive
  • Ellis County Historical Society Museum - 7 min drive
  • Fort Hays Municipal Golf Course - 8 min drive
  • Fort Hays State Historic Site - 9 min drive
  • Hays Dog Park - 10 min drive

Getting around

  • Hays, KS (HYS-Hays Regional) - 8 min drive

Restaurants

  • ‪Sonic Drive-In - ‬5 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Cancun Mexican Grill - ‬6 min drive
  • ‪Casey's General Store - ‬7 min drive

About this property

TownePlace Suites by Marriott Hays

Hotel in Hays with free breakfast and 24-hour fitness centre
TownePlace Suites by Marriott Hays offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Hays also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this Hays hotel.

  • 81 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
TownePlace Suites by Marriott Hays offers 81 accommodations with free newspapers and coffee/tea makers. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott Hays?

TownePlace Suites by Marriott Hays offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TownePlace Suites by Marriott Hays?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Hays on 5 Jan 2025 start from AU$245.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TownePlace Suites by Marriott Hays?

Yep, TownePlace Suites by Marriott Hays has a free self car park.

Does TownePlace Suites by Marriott Hays have a pool?

TownePlace Suites by Marriott Hays has an indoor pool.

Does TownePlace Suites by Marriott Hays serve breakfast?

Yeah, guests quite like the free buffet brekkie here! Served on weekdays between 7:00 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at TownePlace Suites by Marriott Hays?

No, TownePlace Suites by Marriott Hays does not offer an airport shuttle service.

What time are check-in & check-out at TownePlace Suites by Marriott Hays?

Check-in begins at 3 PM. Check-out time is 11 AM.

TownePlace Suites by Marriott Hays Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 632 reviews" "
Rating 8 - Good. 109 out of 632 reviews" "
Rating 6 - Okay. 31 out of 632 reviews" "
Rating 4 - Poor. 15 out of 632 reviews" "
Rating 2 - Terrible. 22 out of 632 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa and Jason

Liked: Property conditions & facilities
Great place
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Brand of Marriott
I love all TownePlace Suites, by Marriott. Believe me, you'll enjoy your stay ! The food here was not very good, however everything else is awesome. This Brand is our Go -To - Hotel in the future.
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Liked: Staff & service, property conditions & facilities
The place is clean and set up well but the beds are incredibly uncomfortable. I would expect a Marriott to spend a little more on mattresses.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
We were excited to stay at this hotel as we pass through Hays often. They are listed as pet friendly, which was nice. We have a service dog and federally are allowed to take the dog anywhere we need to as it provides service for a disability. However we try to choose pet friendly hotels as to not cause any issues with other guests. From the outside, it looked updated and nice. The staff was not welcoming to us during check in. We were met with an attacking tone when my military veteren husband let the front desk know we had a service dog, in a pet friendly hotel. Immediately we were harshly asked why we had a service dog. My husband said Im a veteren and its my service dog.Then told that they needed to know exactly what the dog was needed for.I have never seen anyone be so rude about a person with a disability. My husband was shocked by her demeanor. He told her of his disability and asked if she had an issue with this. She looked to the other front desk person who asked us to sign a pet policy document. He said ok..that is fine but why am i being scrutinized? She said "we charge a fee for pets" This could have been handled much better.A disabled person should NEVER feel less than anyone else because they use an aid for their disability or mobilitally.The hotel and rooms are average and beds hard was ok. I expected more from a Marriott. It was an average hotel with average rooms. Nothing special. The beds were hard which surprised me as most Marriott hotels have comfy beds.
Stayed 1 night in Sep 2024

10/10 Excellent

Taira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location off I-70, clean, comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness
Nice facility - would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley or Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Darcy L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Viktoryia, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean big room, you can borrow slow cookers, blenders, room is equiped with kitchen and is nice and spacious, breakfast is included and decent and parking is free
Stayed 1 night in Aug 2024

8/10 Good

Christa, ARVADA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay Just not good water pressure in the shower
Stayed 1 night in Jul 2024

10/10 Excellent

Garrett

Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Easy check in. Clean pool. Great breakfast options. Travelled with our 2 yr old. Would stay again if traveling through again.
Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Only the beds need improvement
Staff was friendly and helpful. Breakfast was good. Room was clean and had everything you would need for an extended stay. My only complaint would be that the be that the bed wasn't comfortable at all. Almost like sleeping on the box springs themselves.
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the Best
Best hotel we stayed at on a very long road trip. Room smelled clean and fresh. Bed was very comfortable and the large shower was amazing. Staff was friendly and efficient at check in. Thank you!
Stayed 1 night in Jul 2024

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop
Work trip to area with stop over. Hotel is great and the room was super quiet for the rest I was looking for. Room has way more amenities than I needed for an over night but for a longer stay it would amazing to have all this
Stayed 1 night in Jul 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here many times..it is my go-to hotel in Hays, KS
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a pleasant experience
The front check in was Rude.. short and snappy.. the room had hair and debris on the carpeting and hair in the shower.. there was no breakfast ready the next morning by 7am and no coffee available except in the room.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zachary

Stayed 1 night in Jul 2024

10/10 Excellent

Harold

Stayed 1 night in Jun 2024

2/10 Terrible

Sam

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They were not willing to switch me to another room so I could have a bathtub. Even tho the website did say I would have one. Horrible customer service at this hotel. Not willing to switch my room for me.
Stayed 1 night in Jul 2024