4/10 Poor
Nicole B.
11 July 2024
Highly disappointed
This property does not include a private pool area, the rooms and shared balcony seemed to be used by mostly locals who were smoking all the time not recommended for having children around. Outdoor Pool closes at 9pm which is not shared in the details online. We were rudely approached asked to leave at 9pm sharp. Could not even hang by the pool area later than that while on vacation seems ridiculous, pool cleaning was not done properly things were just left open and filter baskets were left dirty with leaves in the pool for guests to clean up.The bathrooms at the pool were locked the first day we arrived so had to go back to our room to use restroom, they were open the second day. Random guys or possible friends were coming and going all around the condo area. Checkin guy was rude and not friendly!! He started using a blower when guests were trying to enjoy the outside pool area. He seemed bothered by our family staying there. The lady who worked there was very nice. Room did not have any where to hang up your towels only 1 rack for a family of four. A hook on the door or another towel racket would be nice. Beds were comfortable and air conditioning was great. But the wifi was a huge issue and did not stay connected unless you were in the corner or outside of room. Light was shining in from the hotel behind condos so a curtain to cover that would help, the blinds were not helping with the lights from the country suite.
Nicole B.
Stayed 2 nights in Jul 2024