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Quality Inn Downtown Helen

2.5 star property
Hotel with free breakfast, a quick walk to Unicoi State Park

Photo gallery for Quality Inn Downtown Helen

Desk, iron/ironing board, rollaway beds, free WiFi
Reception
Lobby
Front of property
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
The current price is AU$114
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
15 Yonah St, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪2 min walk‬
  • Unicoi Hill Park
    ‪4 min walk‬
  • Helen Arts & Heritage Center
    ‪6 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪54 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Days Inn by Wyndham Helen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (295)
The price is AU$322
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Days Inn by Wyndham Helen

About the area

Helen

At Quality Inn Downtown Helen you'll be within a 20-minute stroll of Unicoi State Park and Chattahoochee National Forest. Highlights at this hotel include a complimentary breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include a seasonal outdoor swimming pool and coffee/tea in a common area. There's also the convenience of self parking. .Sights within a 15-minute drive of this Helen hotel include BabyLand General Hospital and Raven Cliffs Falls.

What's nearby

  • Charlemagne's Kingdom - 2 min walk
  • Helen Arts & Heritage Center - 6 min walk
  • Unicoi State Park - 8 min walk
  • Helen Festhalle - 11 min walk
  • Helen Tubing & Helen Water Park - 3 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬15 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 - ‬3 min drive

About this property

Quality Inn Downtown Helen

Hotel with free breakfast, a quick walk to Unicoi State Park
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Downtown Helen. For a fee, parking is available.

Smoking is allowed in designated areas at this Helen hotel.

  • 37 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 25 May and close on 30 September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

What is the cancellation policy at Quality Inn Downtown Helen?

Quality Inn Downtown Helen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Downtown Helen?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Quality Inn Downtown Helen on 2 Mar 2025 start from AU$113.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Downtown Helen?

Yep, Quality Inn Downtown Helen has an uncovered self car park with in/out privileges for USD 5.00 per day.

Does Quality Inn Downtown Helen have a pool?

Quality Inn Downtown Helen has a seasonal outdoor pool. The pool is open from May 25 to September 30.

Does Quality Inn Downtown Helen serve breakfast?

Sure does, complimentary continental brekkie is available on weekdays between 6:30 AM and 9:30 AM and weekends from 7 AM to 10 AM.

Is there a free airport shuttle available at Quality Inn Downtown Helen?

No, Quality Inn Downtown Helen does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Downtown Helen?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 315 out of 905 reviews
Rating 8 - Good. 277 out of 905 reviews
Rating 6 - Okay. 157 out of 905 reviews
Rating 4 - Poor. 83 out of 905 reviews
Rating 2 - Terrible. 73 out of 905 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Eric S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in Nov 2024

6/10 Okay

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Barbara, Gainesville

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay here. Clean and quiet. Comfortable beds. Close to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Look, the shower head leaked and the room could use a DEEP clean. The real issue was the day manager, he was WONDERFUL. HIS NAME IS JIM. Professional,knowledgeable, charming.because of Jim we will be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
We very much enjoyed our stay. They have new flooring in the rooms as well as new beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan at the front desk was friendly, kind and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Stayed 2 nights in Nov 2024

8/10 Good

danielle

Liked: Staff & service, property conditions & facilities
I enjoyed the size of the room. It was reasonably clean, the location was amazing. My only issue with this room was the bathroom was tiny compared to the size of people it’s supposed to accommodate, and there was no where to store clothing. No racks, hooks, drawers.
Stayed 1 night in Nov 2024

8/10 Good

Pamelia

Travelled with family
Liked: Staff & service
Good location. Outside access so can park right in front of room. Old facility that could use some TLC. But it appears that some rooms were being remodeled. Pool was being repaired. Nothing special here but nothing bad either. Very friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Razvan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Sep 2024

6/10 Okay

Melisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Room not worth the money we spent.
The room was kinda thrown together very fast after some updates. I guess. There was two toned paint in the walls. White paint all over the full length mirror on the bathroom door. Bathroom door jam was nasty. Lamps looked pretty old. Stains on the chair. And the toilet didn’t flush very well. We had to constantly use the plunger.
Stayed 2 nights in Oct 2024

6/10 Okay

Melanie

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and even the night concierge turned on the waffle maker for us eat since all the restaurants where closed.
Stayed 1 night in Oct 2024

8/10 Good

Neal

Liked: Staff & service
Disliked: Amenities
If you’re looking for a no frills place to stay that is clean this is the place. Honestly it’s location sells itself.
Stayed 2 nights in Oct 2024

8/10 Good

Peggy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Older property Reasonable price Close to everything
Stayed 1 night in Oct 2024

2/10 Terrible

Monika

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Old facility. The owner, at the very least should grab a paint brush and some paint, inside and out. Holes in the sheet rock. Live water damage leaking from the wall. The smoke detector had a paint bag on it. Holes in the entrance door to the room. Curtains were falling of the curtain rod. Need I say any more!
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Business traveller
Liked: Property conditions & facilities, room comfort
Fun place to stay
Room was set up nicely. Bathroom was just way too small to be handicap accessible. Shower floor was filthy. Has a oily grimy feel to it.
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Stayed 2 nights in Sep 2024

10/10 Excellent

Russell

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. They were pet friendly and very welcoming. The property could use a refresh in some areas and it appeared that this was underway. Would stay here again on a future trip.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ma.cristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala porque me cobraron 28 dolares mas ,no tenian mi habitacion ,cuando yo pedi una habitacion accessible porque tengo una persona en silla de ruedas y me estaban dando una habitacion en el segundo piso y no cuentan con elevador asi que exijo mi 28 dolares para atras porque yo hice reservacion para una habitacion planta abajo .
Stayed 1 night in Sep 2024

8/10 Good

Dawnn

Liked: Cleanliness, staff & service
Oktoberfest weekend
First room was not ready... Changed rooms..the front desk staff person was awesome... Very kind gentleman!! The pool area looks like it hasn't been touched in weeks and is in total shambles. Need to finish that because it makes the morel look really bad
Stayed 2 nights in Sep 2024

2/10 Terrible

Mashallah

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown area, great time to be in Helen...Oktoberfest.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristina

Stayed 2 nights in Sep 2024

8/10 Good

Tomas

Stayed 1 night in Sep 2024