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Riva Boutique Hotel & Restaurant

3.0 star property
Hotel in Helensburgh with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riva Boutique Hotel & Restaurant

Signature Room | In-room dining
Exterior
Handrails in stairways
Family Room
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Housekeeping

Explore the area

Map
12-14 W Clyde St, Helensburgh, Scotland, G84 8SQ
  • John Muir Way - West
    1 min walk
  • Hill House
    3 min drive
  • Loch Lomond Golf Club
    15 min drive
  • Glasgow (GLA-Glasgow Intl.)
    41 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Electric kettle
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Electric kettle
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Electric kettle
Pet friendly
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Signature Room

Individually decorated, individually furnished, desk, laptop workspace

Signature Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Electric kettle
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Electric kettle
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

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About the area

Helensburgh

At Riva Boutique Hotel & Restaurant you'll be steps from John Muir Way - West and 1.9 km (1.2 mi) from Hill House. Highlights at this hotel include a complimentary breakfast, a restaurant and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and luggage storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 15-minute drive of this 3-property class Helensburgh hotel, attractions include Loch Lomond and The Trossachs National Park and Loch Lomond.

What's nearby

  • John Muir Way - West - 1 min walk
  • Hill House - 3 min drive
  • Loch Lomond Shores - 13 min drive
  • Loch Lomond - 13 min drive
  • Kilcreggan Ferry Terminal - 25 min drive

Getting around

  • Helensburgh Central Station - 3 min walk
  • Glasgow International Airport (GLA) - 41 min drive

Restaurants

  • ‪The Ashton - ‬4 min walk
  • ‪Clyde Bar - ‬3 min walk
  • ‪Annayas Restaurant - ‬4 min walk
  • ‪The Henry Bell - ‬3 min walk
  • ‪The Pavilion Café - ‬8 min walk

About this property

Riva Boutique Hotel & Restaurant

Hotel in Helensburgh with free breakfast and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

This 3-star Helensburgh hotel is smoke free.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Riva Boutique Hotel & Restaurant offers 14 accommodations. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Helensburgh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hiking/biking trails

Family friendly

  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay, plus a deposit of GBP 25 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Riva & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel
Riva Boutique Hotel & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel Helensburgh

Frequently asked questions

What is the cancellation policy at Riva Boutique Hotel & Restaurant?

Riva Boutique Hotel & Restaurant offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Riva Boutique Hotel & Restaurant?

The closest beach to Riva Boutique Hotel & Restaurant is Carraig an Roin (4.7 km).

Does Riva Boutique Hotel & Restaurant serve breakfast?

Yeah, our guests can't get enough of the free continental brekkie here! Served weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Riva Boutique Hotel & Restaurant?

No, Riva Boutique Hotel & Restaurant does not offer an airport shuttle service.

Is there a bar or restaurant at Riva Boutique Hotel & Restaurant?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Riva Boutique Hotel & Restaurant?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Riva Boutique Hotel & Restaurant?

Cats and dogs are welcome at Riva Boutique Hotel & Restaurant, with food and water bowls on offer.

Riva Boutique Hotel & Restaurant Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 132 out of 255 reviews" "
Rating 8 - Good. 62 out of 255 reviews" "
Rating 6 - Okay. 38 out of 255 reviews" "
Rating 4 - Poor. 11 out of 255 reviews" "
Rating 2 - Terrible. 12 out of 255 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Janet

No hot water to have a shower on both days. Breakfast not that exciting. Room very small for a twin room needed to keep light on all of the time due to not very big window.
Stayed 2 nights in Sep 2024

4/10 Poor

Liam

Liked: Staff & service
Disliked: Room comfort
Small double rammed into a single room.
Pros: - Friendly staff who cant do more for you - recently renovated - good location - good continental breakfast Cons: - a double room was booked, however A small double bed was crammed into a single room for us with not enough space to move or unpack. - bathroom was tiny, incredibly difficult to use. The sink was coming out into the middle of the already limited space. - shower door didnt close and opened into you whilst showering. - dressing table drawers couldnt be used as they were blocked by a wall. - old, very springy mattress. - very bright fire light on all night which kept us up, along with the door that rattled all night.
Stayed 2 nights in Sep 2024

4/10 Poor

Amy

Liked: Property conditions & facilities
Nice decor. Got walked in on by staff whilst changing. Very hot with no opportunity to open windows. No hot water for shower in the morning. No offer for any compensation when complaint was heard.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our quiet stay . Perfect location.
Stayed 1 night in Aug 2024

6/10 Okay

Dean

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was disappointing.
Stayed 1 night in Sep 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable and clean. The staff were very friendly and accommodating.
Stayed 1 night in Sep 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was superb with lovely decor. Very friendly staff. They could do with a full length mirror and shelf and hooks for coats in the room. Wonderful shower. Beware the kitchen shuts at 8pm. Could do with brightening the outside of the hotel as not very inviting from the outside, loads of free parking over the road. I would go there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did delete a few items from their Gluten Free list for food, breakfast is not a cooked one anymore also. The staff was very nice and helpful. Very clean location and in the center of the town.
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to meet friends. Had a lovely meal and very pleased with my room. Would recommend this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Abdul Mumit Chy, Edinburgh

Disliked: Staff & service, property conditions & facilities
Poor Customer service, in the bedroom & bathroom things are broken and not working properly. Late night the hotels was audible because there was a pub next room near the reception. The breakfast was disappointing with no hot meals just continental breakfast. Lastly early check out of 10 am with no comprise and extra fee charged for later check out. Very disappointing stay 😟
Stayed 1 night in Aug 2024

6/10 Okay

Lizzie

Liked: Cleanliness
Welcomed by a very friendly lad who was new to the hotel. Room small but clean and good price. Very dog friendly. Sunday evening and told by rather sullen manager (who did mellow slightly) that we couldn't have anything to eat. Eventually agreed we could (info said last order 8.45 and this was about 8). Excellent pizza and salad with friendly waiting staff.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

6/10 Okay

Nigel

Liked: Property conditions & facilities
Helensburgh stop
Very average hotel. The pillows and towels were dirty. Room was extremely hot. Needed to search for staff, but they were friendly. Young girl at breakfast was new, and probably tried the hardest to please guests. Breakfast was toast and cereal with a little fruit salad. No view in the room but the hotel is right on the water, with free parking just a short walk away at the leisure centre. Didn’t have dinner at the hotel but by all accounts it is popular. Not really boutique!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night away
Had a lovely night stay here. The room was beautiful. The staff were really lovely and the breakfast was too. You could here a bit street noise from the rooms but that would be my only negative.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good staff lovely had a few drinks in bar was not overly pricy bed very comfortable . In the morning the continental was good and enough for us .
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The food and the staff are great.Have stayed there on two occasions .
Stayed 1 night in Jul 2024

10/10 Excellent

JULIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has recently been upgraded, room was clean,nice and quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Great room shower was running cold
Stayed 1 night in Jul 2024

8/10 Good

Beverley

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfy and dog friendly
The room was lovely, comfortable and clean (we had a smaller room previous week and there wasn't much room for our little doggie, but this one was slightly bigger and it made a difference). The lady who welcomed us was lovely both when we arrived and at breakfast. The reason I marked middle point for service was because we had a meal in the evening and we were one of three groups who were waiting quite a while to get served and for empty pots to be taken away. That said, the food was lovely too! It may be down to only two members of staff being on; but it was a very long wait where each one of us had to go to the bar to ask for menu's; order to be taken...
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay
So friendly and rooms are comfy and spotless. Love the record player in the room. Complimentary water n wee chocolates. Breakfast is continental. Very tasty. This was our second time staying. We were in room 9 on the second floor. No a great view but the room was smashing. We will be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, enjoyed our stay and lunch
Stayed 1 night in Jul 2024

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

William

Stayed 1 night in Jun 2024