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AALERNHÜS hotel & spa

5.0 star property
Luxury hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AALERNHÜS hotel & spa

1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Front of property
1 bedroom, premium bedding, minibar, in-room safe
Indoor spa tub

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Parking included
  • Gym
The price is AU$769
includes taxes & fees
26 Dec - 27 Dec

Explore the area

Map
Friedrich-Hebbel-Straße 2, St. Peter-Ording, Schleswig-Holstein, 25826
  • Auslaufgebiet im Ort
    7 min walk
  • Meat & Greet
    15 min walk
  • Bad St. Peter-Ording Station
    15 min walk
  • St. Peter-Ording (PSH)
    7 min drive

Room options

View all photos for Family Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Family Quadruple Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Condo

Superior Condo

Superior Condo

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 92 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 92 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Garden View

Double Room, Garden View

Double Room, Garden View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Living area

Family Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

1 bedroom, premium bedding, minibar, in-room safe

Economy Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Interior detail

Parkhotel Residenz

Pool
Spa
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (130)
The price is AU$181
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Parkhotel Residenz

About the area

St. Peter-Ording

A luxury stay in St. Peter-Ording awaits you at AALERNHÜS hotel & spa. Within just a 15-minute stroll, you'll find Auslaufgebiet im Ort and Sankt Peter Ording Beach. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, Hedwigs Esszimmer, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. Meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of train pick-up service. .Sights within a 20-minute walk of this 5-property class St. Peter-Ording hotel include Schleswig-Holstein Wadden Sea National Park and Museum Landschaft Eiderstedt.

What's nearby

  • Sankt Peter Ording Beach - 10 min walk
  • Museum Landschaft Eiderstedt - 17 min walk
  • National Park Center St. Peter Ording - 20 min walk
  • Westkustenpark and Robbarium - 4 min drive
  • St. Peter Bohl Lighthouse - 6 min drive

Getting around

  • Bad St. Peter-Ording Station - 15 min walk
  • Hamburg Airport (HAM) - 90 min drive

Restaurants

  • ‪Gosch - ‬3 min drive
  • ‪Die Insel - ‬17 min walk
  • ‪Gran Cafe Rialto - ‬18 min walk
  • ‪Deichkind - ‬19 min walk
  • ‪De Luette GOSCH - ‬18 min walk

About this property

AALERNHÜS hotel & spa

Luxury hotel with 2 restaurants and full-service spa
AALERNHÜS hotel & spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A seasonal outdoor pool, a fitness centre, and a terrace are also featured at the luxury AALERNHÜS hotel & spa. Limited free parking is available on a first-come, first-served basis.

This 5-star St. Peter-Ording hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
AALERNHÜS hotel & spa offers 81 accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 21-inch flat-screen televisions come with premium digital channels.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Hauptrestaurant
  • Hedwigs Esszimmer

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Free daily newspapers
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 10 January and 9 February.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 7 January, EUR 4.00 per person, per night. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 8 January - 31 March, EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 November - 24 December, EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 25 December - 31 December, EUR 4.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25.00 for adults and from EUR 12.5 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

AALERNHÜS
AALERNHÜS hotel
AALERNHÜS hotel St. Peter-Ording
AALERNHÜS St. Peter-Ording
AALERNHÜS hotel spa
AALERNHÜS hotel spa
AALERNHÜS hotel & spa Hotel
AALERNHÜS hotel & spa St. Peter-Ording
AALERNHÜS hotel & spa Hotel St. Peter-Ording

Frequently asked questions

What is the cancellation policy at AALERNHÜS hotel & spa?

AALERNHÜS hotel & spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AALERNHÜS hotel & spa?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at AALERNHÜS hotel & spa on 26 Dec 2024 start from AU$755.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AALERNHÜS hotel & spa?

Yep, AALERNHÜS hotel & spa has a free self car park. Onsite parking is limited.

Are there any beaches close to AALERNHÜS hotel & spa?

Yep, AALERNHÜS hotel & spa is a short 10-minute walk from Sankt Peter Ording Beach.

Is there a spa on site at AALERNHÜS hotel & spa?

Yep, there is an onsite spa at AALERNHÜS hotel & spa. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does AALERNHÜS hotel & spa have a pool?

AALERNHÜS hotel & spa has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to September.

What luxury perks are available at AALERNHÜS hotel & spa?

AALERNHÜS hotel & spa features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes AALERNHÜS hotel & spa a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at AALERNHÜS hotel & spa.

Does AALERNHÜS hotel & spa serve breakfast?

Sure does, buffet breakfast is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at AALERNHÜS hotel & spa?

No, AALERNHÜS hotel & spa does not offer an airport shuttle service.

Is there a bar or restaurant at AALERNHÜS hotel & spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at AALERNHÜS hotel & spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at AALERNHÜS hotel & spa?

Cats and dogs are welcome at AALERNHÜS hotel & spa, with food and water bowls on offer. Just so you know, there's a limit of one pet.

AALERNHÜS hotel & spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 176 reviews" "
Rating 8 - Good. 69 out of 176 reviews" "
Rating 6 - Okay. 15 out of 176 reviews" "
Rating 4 - Poor. 4 out of 176 reviews" "
Rating 2 - Terrible. 0 out of 176 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sabine

Liked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Volkmar

Amazing breakfast
Visiting Sankt Peter Ording after many years with my newly wed Indian wife was beautiful already because of SPO’s beauty. Aalerhüs made the experience complete. We were regretting staying only for one night, the staff was very friendly, helpful, full of positive attitude, there was a lot of laughter. The buffet breakfast is amazing and probably the best we have had after traveling virtually across the globe. Whenever we come back, we will stay at Aalerhüs.
Stayed 1 night in Aug 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in ruhiger Lage, Wellnessbereich ist großzügig, schöner innen und außen Pool. Die Zimmer geräumig zweckmäßig eingerichtet. Fazit: für mich ein gutes 4 Sterne Hotel , für den 5. Stern sind noch einige Modernisierungen notwendig, aber man sieht das daran gearbeitet wird. Wir kommen gerne wieder!
Stayed 7 nights in Sep 2024

8/10 Good

Deniz

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Stephan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Insgesamt ein sehr schönes Hotel, insbesondere durch die tolle ruhige Lage. Parkähnliche Anlage, schöner Outdoor-Pool, leckeres Frühstück. Personal im Restaurant und auf der Anlage sehr freundlich, an der Rezeption leider nicht. Zimmer sehr in die Jahre gekommen und bräuchten mal eine Überarbeitung. Keine Lüftung oder Klimaanlage, keine Möglichkeit vernünftig zu lüften, bei warmem Wetter war an Schlaf kaum zu denken. Unser Economy-Zimmer war direkt neben/über den Technik-Räumen für Aufzug und Schwimmbad gelegen, die ganze Nacht über technische Geräusche wie von einem Lüfter oder Pumpe. Lieber ein paar Euro mehr für die nächste Kategorie ausgeben. Fazit: Anlage und Frühstück entschädigen für die eher unterdurchschnittlichen Zimmer.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Deutlich überteuert für den Zustand
Der hohe Preis von ca. 370€ die Nacht, ist leider überhaupt nicht gerechtfertigt. Die Lage ist nicht optimal und es gibt leider erheblichen Reparatur- und Sanierungs- und Modernisierungsbedarf. Sich als Spa Hotel zu bezeichnen und noch nicht mal Bademäntel in den Zimmern vorzuhalten passt leider genauso wenig wie grüne Ablagerungen im Whirlpoolbereich. Man liegt im Whirlpool und kann leider nur aufzählen was dort an ausgebauten Lampen und modrigem Holz so alles gemacht werden muss. Die Fahrstühle des 80er-Jahre Betonbaus haben scheinbar noch nie eine Modernisierung erhalten, was immerhin im Einklang mit den Fliesen der Bäder ist. Unverständlich ist in letzteren, dass die scheinbar mal vorhandenen Handtuchhalter nicht ersetzt wurden, als es mal ein neues Waschbecken gab.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Sascha Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles perfekt
Top gepflegtes und perfekt ausgestattetes Ferienhaus. Personal sehr zuvorkommend. Top Adresse 👍
Stayed 3 nights in May 2024

8/10 Good

Hueseyin, Braunschweig

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Kristin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zu viert (Baby und Kind 4 J.) und hatten ein wunderschön großes Zimmer. Es gab einen separaten Raum, in dem die Koffer aufbewahrt werden konnten. Ein riesen Pluspunkt war der Wasserkocher im Zimmer. Ideal für Babys. Der Service war sehr nett und zuvorkommend. Beim Frühstück wurde am zweiten Tag der Tisch vom Vortag gedeckt (wir hatten wieder einen Hochstuhl bekommen und wurden mit den Worten "Ihr Tisch steht für sie bereit." begrüßt). Der Innenpool war gegen 19 Uhr immer leer, wir hatten ihn also für uns alleine. Ebenso den Whirlpool. Man muss dazu sagen, wir waren im Mai eine Woche vor Pfingsten im Hotel. Alles in allem, wir waren sehr zufrieden und würden definitiv wiederkommen.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Spa und Poolbereich
Stayed 2 nights in Mar 2024

10/10 Excellent

Merethe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk sted til en par-weekend
Sublimt - absolut kun godt at sige om dette hotel
Stayed 3 nights in Jan 2024

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Laura Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wenig Gemütlichkeit im Spa-Bereich. Stil der Einrichtung (geht moderner).
Stayed 2 nights in Nov 2023

10/10 Excellent

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr freundliches Personal!
Stayed 3 nights in Nov 2023

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Jørgensen

Liked: Cleanliness
Hvorfor har hotellet 5 stjerner?
Vi ankom, fulde af forventninger, men der var ingen bagagevogn, ej heller hjælp til transport af bagagen. Værelset fremstod slidt, og sengene var meget hårde. Der var en defekt elkedel, den blev skiftet efter 28 timer og 3 gentagelser, og døren til badeværelset var hullet. Spa området var nedslidt, med afskallinger af malingen og rustpletter på inventar. Der ud over var der delvis automatisk tænd sluk funktioner af lyset, såvel på værelset som i gangarealer. Facaderne fremstod nedslidte, og en lampe på trappen var ved at falde ned. Der var næsten altid 3 personer i receptionen, hvortil man kan spørge ; Hvorfor?. Vi har besøgt en del 5 stjernede hoteller i Tyskland, og overordnet set, kan hotellet slet ikke måle sig med de andre. Hotellet lå desuden underligt malplaceret, langt fra strandmiljøet og langt fra alt andet, af seværdighed. Alt i alt må man spørge sig. Hvordan kan Hotels.com give hotellet, en sådan anbefaling? Vi kommer ikke igen. 3 stjernet oplevelse, med 4 stjernet morgenmad.
Stayed 3 nights in Oct 2023

6/10 Okay

Jens Boye

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Manglende krise-styring og kommunikation.
Aalernhus er et dejligt hotel, men da vi besøgte hotellet var vi udsat for en brandalarm og efterfølgende evakuering. Der var - øjensynligt - tale om en teknisk fejl, men hotel-personalet informerede ikke om at hotellet igen var sikkert. Det bevirkede at vores datter var så nervøs at hun ikke sov den efterfølgende nat. Kunne personalet ikke have kommunikeret dette?
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Stayed 3 nights in Oct 2023

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kommer gerne igen
Et rigtig godt hotel med venligt personale og god service Morgenmaden er i topklasse samt aftensmaden er til 5 stjerner
Stayed 2 nights in Sep 2023

10/10 Excellent

Sabine

Stayed 2 nights in Sep 2023

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes Hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023