Ratings based on 273 Verified Reviews

Real reviews from guests who’ve stayed
4.2 out of 5
79% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 8 Jul. 2024 on Travelocity
Exceptionally nice room for the money.
Comment from Hotel Management
26 Aug. 2024 by Best Western Hotel Helmstedt am Lappwald., Hotel Management
Thank you for taking the time to leave us a review. It's nice to see that we were able to fulfil your expectations. We look forward to welcoming you again soon. BEST Regards, Best Western Hotel Helmstedt am Lappwald.
5 out of 5
by A verified traveller

Posted 15 Mar. 2024 on Hotels
Comment from Hotel Management
28 Mar. 2024 by Vielen Dank, Hotel Management
Guten Tag Richard,viele Dank für die tolle Bewertung.Schön, dass es Ihnen bei uns gefallen hat.Mit freundlichen Grüßen, Best Western Hotel Helmstedt am Lappwald
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 6 Nov. 2023 on Hotels
5 out of 5
by A verified traveller

The staff here are extra special

Posted 7 Oct. 2023 on Hotels
Loved this hotel.. the staff are what really made it special. The 2 receptionist covering the evening were kind snd extremely helpful. I arrived hoping to get something to eat but was tokd there was no food available at the hotel. However the girls who were also Bilingual helped me over food which was promptly delivered and delicious. The bar is well stocked and the hotel is very quiet
Comment from Hotel Management
10 Oct. 2023 by Thank you, Hotel Management
Dear Anthony, we are very pleased to hear that you were delighted with our hotel and especially appreciate the dedication of our staff. Our team always strives to provide our guests with a pleasant stay and it is nice to know that we have achieved this with you. We are sorry to hear that you were originally unaware that we did not offer food. However, we are happy to hear that our staff was able to help you find an alternative solution. Thank you also for your positive feedback about our bar and the quiet atmosphere of the hotel. We hope to welcome you back soon. BEST regards,Best Western Hotel Helmstedt am Lappwald
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 17 Sep. 2023 on Expedia
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 10 Sep. 2023 on Hotels
5 out of 5
by A verified traveller from Ostbirk

Posted 30 Jul. 2023 on Expedia
Close to the Autobahn. There was no restaurant.
3 out of 5
by A verified traveller

Posted 19 Jan. 2022 on Hotels
Was standard.
5 out of 5
by A verified traveller

Nice little over ninth stay

Posted 18 Jan. 2022 on Hotels
Great hotel handily located just off the motorway nice and clean and modern
4 out of 5
by A verified traveller

3* experience in 4* hotel

Posted 16 Aug. 2020 on Hotels
Overall it was a good stay, though I had expected a more 4* experience. It's located right beside the Autobahn.