Ratings based on 273 Verified Reviews
Real reviews from guests who’ve stayed
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 8 Jul. 2024 on Travelocity
Exceptionally nice room for the money.
Comment from Hotel Management
26 Aug. 2024 by Best Western Hotel Helmstedt am Lappwald., Hotel Management
Thank you for taking the time to leave us a review. It's nice to see that we were able to fulfil your expectations. We look forward to welcoming you again soon. BEST Regards, Best Western Hotel Helmstedt am Lappwald.
by A verified traveller
Posted 15 Mar. 2024 on Hotels
Comment from Hotel Management
28 Mar. 2024 by Vielen Dank, Hotel Management
Guten Tag Richard,viele Dank für die tolle Bewertung.Schön, dass es Ihnen bei uns gefallen hat.Mit freundlichen Grüßen, Best Western Hotel Helmstedt am Lappwald
by A verified traveller
Posted 6 Nov. 2023 on Hotels
by A verified traveller
The staff here are extra special
Posted 7 Oct. 2023 on HotelsLoved this hotel.. the staff are what really made it special. The 2 receptionist covering the evening were kind snd extremely helpful. I arrived hoping to get something to eat but was tokd there was no food available at the hotel. However the girls who were also Bilingual helped me over food which was promptly delivered and delicious. The bar is well stocked and the hotel is very quiet
Comment from Hotel Management
10 Oct. 2023 by Thank you, Hotel Management
Dear Anthony, we are very pleased to hear that you were delighted with our hotel and especially appreciate the dedication of our staff. Our team always strives to provide our guests with a pleasant stay and it is nice to know that we have achieved this with you. We are sorry to hear that you were originally unaware that we did not offer food. However, we are happy to hear that our staff was able to help you find an alternative solution. Thank you also for your positive feedback about our bar and the quiet atmosphere of the hotel. We hope to welcome you back soon. BEST regards,Best Western Hotel Helmstedt am Lappwald
by A verified traveller
Posted 17 Sep. 2023 on Expedia
by A verified traveller
Posted 10 Sep. 2023 on Hotels
by A verified traveller from Ostbirk
Posted 30 Jul. 2023 on Expedia
Close to the Autobahn.
There was no restaurant.
by A verified traveller
Posted 19 Jan. 2022 on Hotels
Was standard.
by A verified traveller
Nice little over ninth stay
Posted 18 Jan. 2022 on HotelsGreat hotel handily located just off the motorway nice and clean and modern
by A verified traveller
3* experience in 4* hotel
Posted 16 Aug. 2020 on HotelsOverall it was a good stay, though I had expected a more 4* experience. It's located right beside the Autobahn.