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Serita Beach - All Inclusive

5.0 star property
Elegant beach property and seasonal outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serita Beach - All Inclusive

4 restaurants, breakfast served
Exterior
4 restaurants, breakfast served
Waterslide
Superior Room, Sea View

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
Beach Road, Anissaras, Hersonissos, Crete Island, 70014
  • Port of Hersonissos
    6 min drive
  • Convention Centre Creta Maris
    6 min drive
  • Creperie
    14 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    18 min drive

Room options

View all photos for Standard Bungalow

Standard Bungalow

Standard Bungalow

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hairdryer
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Bungalow, Beach View

Bungalow, Beach View

Bungalow, Beach View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Beach view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, Sea View

Standard Room, Sea View

Standard Room, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hairdryer
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Single Room

Free minibar, in-room safe, desk, laptop workspace

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free minibar items
TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 25 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hairdryer
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Double/Twin Sea View Non Refundable 2Ad

  • Sleeps 2

Double/Twin Sea View Non Refundable 3Ad

  • Sleeps 3

Double/Twin Garden View 2/3

  • Sleeps 3

Family Room Non Refundable 2/4 Pax

  • Sleeps 4

Family Room 2/4Pax

  • Sleeps 4

Double/Twin Low Cost 2/3 Pax

  • Sleeps 3

Double/Twin Garden View (2Ad) Non Refundable

  • Sleeps 2

Double/Twin Garden View Non Refundable 3Ad

  • Sleeps 3

Bungalow Sea View (2/3 Pax)

  • Sleeps 3

Double/Twin Sea View 2/3

  • Sleeps 3

Similar properties

Exterior

Palmera Beach - Adults Only

Pool
Hot tub
All-inclusive
Spa
4.3 out of 5, Excellent, (132)
The price is AU$196
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Palmera Beach - Adults Only

About the area

Hersonissos

A luxury stay in Hersonissos awaits you at Serita Beach - All Inclusive. You'll be 2.4 km (1.5 mi) from Sarandaris Beach and 3 km (1.9 mi) from Convention Centre Creta Maris. Highlights at this all-inclusive property include 4 restaurants, 2 bars/lounges and a full-service spa. .The restaurant, MAIN RESTAURANT, is open for breakfast, lunch and dinner. The property's own poolside bar is a nice place to enjoy a drink. Enjoy the 2 outdoor tennis courts, free kids' club and seasonal outdoor swimming pool plus access to rowing/canoeing. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .In the area of this 5-property class Hersonissos property, you'll find Stalis Beach.

What's nearby

  • Aquaworld Aquarium - 5 min drive
  • Port of Hersonissos - 6 min drive
  • Convention Centre Creta Maris - 6 min drive
  • Star Beach Water Park - 7 min drive
  • Crete Golf Club - 9 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 18 min drive

Restaurants

  • ā€ŖNexus Coffee & Shop - ā€¬15 min walk
  • ā€ŖPalazzo di mare - ā€¬3 min walk
  • ā€ŖSaradari - ā€¬6 min drive
  • ā€ŖMain Restaurant - ā€¬19 min walk
  • ā€ŖWok & Chopsticks - ā€¬15 min walk

About this property

Serita Beach - All Inclusive

Elegant beach property and seasonal outdoor pool
Serita Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Serita Beach - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as waterskiing and rowing/canoeing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a seasonal outdoor pool. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hersonissos property.

  • 276 guestrooms or units
  • 3 levels
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Serita Beach - All Inclusive offers 276 air-conditioned accommodations with free minibar items and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • ASIAN & SUSHI RESTAURANT
  • ELLINADIKO RESTAURANT
  • ITALIAN RESTAURANT
  • MAIN RESTAURANT

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Rowing/canoeing
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Water skiing
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Mitsis Serita Beach Chersonissos
Mitsis Serita Beach Resort Chersonissos
Mitsis Serita Beach Resort Hersonissos
Mitsis Serita Beach Resort
Mitsis Serita Beach Hersonissos
Serita Beach All Inclusive All-inclusive property Hersonissos
Hotel Serita Beach
Serita Beach Crete
Serita Beach Hotel Crete
Mitsis Serita Beach All Inclusive Hersonissos
Serita Beach All Inclusive Hersonissos
Serita Beach All Inclusive
Serita Beach Hersonissos
Serita Beach
Mitsis Serita Beach All Inclusive
Serita Beach All Inclusive All-inclusive property
Serita Inclusive Hersonissos
Serita Inclusive Inclusive
Serita Beach - All Inclusive Hersonissos
Serita Beach - All Inclusive All-inclusive property
Serita Beach - All Inclusive All-inclusive property Hersonissos

Frequently asked questions

What is the cancellation policy at Serita Beach - All Inclusive?

Serita Beach - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Serita Beach - All Inclusive?

Yep, Serita Beach - All Inclusive has a free self car park.

Are there any beaches close to Serita Beach - All Inclusive?

The closest beach to Serita Beach - All Inclusive is Stalis Beach (7.9 km).

Is there a spa on site at Serita Beach - All Inclusive?

Yep, there is an onsite spa at Serita Beach - All Inclusive. You'll enjoy services like massages.

Does Serita Beach - All Inclusive have a pool?

Serita Beach - All Inclusive has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from April to October.

Does Serita Beach - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Serita Beach - All Inclusive?

Serita Beach - All Inclusive features a full-service spa, 4 restaurants and 2 bars.

Is Serita Beach - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Serita Beach - All Inclusive is a hit with families.

Does Serita Beach - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Serita Beach - All Inclusive?

No, Serita Beach - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Serita Beach - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Serita Beach - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Serita Beach - All Inclusive?

No, pets are not allowed.

Serita Beach - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 67 reviews" "
Rating 8 - Good. 25 out of 67 reviews" "
Rating 6 - Okay. 14 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 3 out of 67 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

NICOLAS, Irvine

Stayed 2 nights in Jun 2024

10/10 Excellent

Nirmal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is OK
Stayed 2 nights in May 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach pool facility The Italian restaurant And the property was well staffed and was very enjoyable
Stayed 9 nights in Jun 2022

8/10 Good

Rachel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Welcoming and lovely.
The staff there were fantastic. The restaurant team and spa team in particular. The choice of pools was amazing and distance to the beach was ideal. The buffet, which extensive was not great for a baby/children. Lots of salt and sugar but very enjoyable for two sleep deprived parents. The room was spacious and comfortable. However because throughout most of the night we could hear doors banging which constantly woke up our baby. Would definitely stay again and recommend.
Stayed 6 nights in Oct 2021

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff credit to the hotel.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in very good location and near from everything. The staff were very friendly and helpful. Value of money.
Stayed 5 nights in Jul 2021

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
Great stay, big spacious room. Outdoor bungalow, overlooking the gardens. Visited during Covid so meal times had a reduced service on so good choice was limited, not much choice for children as it was all stews or fish. Queues for the bar could get long & there is only one person serving. Beach is a small shingle beach just across the road from hotel. Crepes were great throughout the day. We tried to book in the restaurants with no luck even though there were lots of tables empty at certain timeā€™s of the day which was quite frustrating.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was really good! We really enjoyed the animation group however the food in the main restaurant was not so good..
Stayed 10 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a family trip, not for singles or young couples looking to party. Very relaxed.
Stayed 4 nights in Jul 2017

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beutiful Serita
Lovely hotel with great staff. The rooms are spacious, the food is incredible - by far the best Ive ever had in an all inclusive, and the pools were lovely to sit beside. The only gripes I had were the noise levels. Beware of room 101 (I know the irony) as it is directly above the kitchens and most hours of the day you can hear the plates and cutlery being rattled loudly. They did change my room, but the other residents seemed oblivious that the corridors were not sound proof. Perhaps some sings in the corridors to remind them that there are other people in the hotel. Also the wifi isn't great. It is free in the lobby but its very slow. 25 Euros for 5 nights for wifi access over the site, but I had to phone the support line several times to fix the intermittent connection. Also can someone please tell hotels that British people like to watch other things than BBC news! That was the only British channel. However, I would definitely stay again for another relaxing week. I would just opt to stay either at the end of a corridor on one of the bungalows which overlooked the sea.
Stayed 7 nights in Jun 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Great service and staff.
All good except the beach had to many rocks to swim.

10/10 Excellent

Vaidotas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, excellent staff. Was happy with my stay. The only bad thing is sound isolation, because if you want to sleep longer in the morning, you can hear other guest going for breakfast early(opening room doors moving chairs etc.) And room cleaning ladies like to knock on your door from 9 am.

8/10 Good

Arunas, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Serita!
My experience has been enhanced by staff mainly. Hotel is ok, food is nice and there is a lot of space. For price that me and my friends paid its a great value for money. However it's the walls of room that makes your holiday is the staff. I have enjoyed my staff from day 1, all staff is superb!!! Really great! Love them so much! Specially few to mention, Yannis( bartender!!! What a man!!! Hats of to you my friend!!) Kostas( night receptionis) made our stay from moment we arrived, the rest of team wich I don't remember the names. That's what made my holiday a 5 star! Thank you!!!

6/10 Okay

Argiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for three days with family, great hotel for children, they loved the water slides at the pool area and the playground area.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel ok, Not 5* though
The hotel was ok, not 5*. You have to pay for the safe and wifi. The sea in-front of the hotel is full of rocks; its impossible to enter the sea! No windsurf facilities. The food was very good, the hotel was clean, good size pools.

10/10 Excellent

Lara K.

Liked: Cleanliness, staff & service, room comfort
This is review is for Mitsis Laguna resort & spa
I was transferred to Mitsis Laguna as Mitisis Serita Hotel was closing for winters. I had a great time at the Mitsis Laguna Resort. the Resort is beautiful, very large rooms, good food and most importantly the staff is very helpful and friendly.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for price
Superb staff, could not praise them more highly, food was buffet style with a good choice.Hotel is 20+ years old, but most was refurbished and really clean and fresh. Clean throughout, room not bad lovely pool, lots for children to do. Right by the sea. A little distance from anything, but taxis readily available. We would return.

10/10 Excellent

BERNARD C.

Liked: Cleanliness, staff & service, room comfort
SUPER ADULT AND FAMILY HOTEL
FANTASTIC HOTEL FOOD AND SERVICE SUPER. STAFF ARE VERY HELPFUL AND SO GOOD HUMOURED. SPOTLESS CLEAN. BEACH ON DOORSTEP. 10 MINUTES FROM HERSONISSUS WHERE YOU CAN SHOP TILL YOU DROP. WE HAD A CAR ON HIRE FOR A WEEK AND WE VISITED SEVERAL CRETAN VILLAGES IN THE MOUNTAINS AND IT IS ONLY HALF AN HOUR DRIVE TO SEE THE CRETAN CULTURE . ALSO WELL WORTH THE TRIP OF 1 HOUR AWAY IS THE ISLAND OF SPINALONGA . IF I WAS GOING BACK TO CRETE I WOULD BOOK INTO THIS HOTEL AGAIN.

6/10 Okay

Verified traveller

Liked: Staff & service
Excellent staff
Excellent staff, great service. Hotel is a bit dated, but wouldn't take much to get it up to standard. Still very clean and well looked after. Food was good, nothing special. Make use of the taverna - proper meals from a small but decent menu. Also much hotter than the buffet restaurant if you're fussy about that kind of thing! Beach is disappointing but it's similar along that whole area, having stayed nearby previously. Pools are good. I don't think they're heated but they were warm when we were there. Plenty to keep kids occupied by the looks of it. Overall a good hotel, would stay again, but it could do with a bit of modernising to bring it to the level of the other mitsis hotels.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hols
Nice hotel in a good location .lovely food and good service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great vakation!!!!!
was very very good the staff was great maria from recepion and michalis f&b manager great . we come back again "!!!

6/10 Okay

curlieq42

Disliked: Cleanliness, room comfort
OK, WOULD TRY SOMEWHERE ELSE NEXT TIME
ALL INCLUSIVE BAR: Not really, they donā€™t carry a single top shelf booze, they donā€™t even carry all the Greek liquors, they only work off of a small recipe menu. MINIBAR: Bring your own bottle opener. Everything is old fashioned glass bottle & they donā€™t have openers to borrow. FOOD: If youā€™re gluten free & dairy free like me, there is nothing to eat for breakfast. ā€œLunchBoxesā€ for take out are lame. Full lunch/dinner is good, contains both Greek & American dishes. Drink service 4 meals = horrible. I get my drink when Iā€™m almost done eating, in a tiny glass, never get refills. DESK HELP: Very good. They helped with lots of questions, r very nice. Hotel exchanges up to $300 USD per room per day at better rates than airport. ROOM: ehhā€¦. TV has less than 10 channels. Most porches are not private, you could hop 2 feet over a low wall INTO your neighborā€™s room. Our locking screen door was broken. AC only has on/off button = too cold when on. Beds are 2 twin beds smushed together. Pillows r horrible / flat, had to ask for more so I could double them up & I still got neck pain. Bathroom had broken shower door & broken sink drain. Open sewer drain in floor causes room to smell like sewage. Rooms are loud, hallway is solid marble you hear everything. CLEANING LADIES: Horrible. All they did was make bed & remove trash. Floor, sink, tubs, etc. still dirty, toiletries never replaced EVEN when I asked nicely. One time cleaning staff left my door open while I was sight seeing for 8 hours! TOILETRIES PROVIDED: shampoo, shower gel, bar soap only. They charge 20E for pool towel, u get full refund upon their return. Reasonably priced gift shop open late. BUSINESS CENTER: yeah right. Itā€™s really just free Wi-Fi in the lobby, no computers to borrow, no printer access. U pay for Wi-Fi in ur room.

8/10 Good

john2104

Liked: Cleanliness, staff & service, room comfort
Great trip
Hotel was nice and clean, food was fine as well. Staff was very good and friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORRYFREE TRAVEL
BEAUTIFUL LOCATION, EXCELLENT SERVICE SMILING PEOPLE ALWAYS READY TO HELP.